Clarion

JSON twin: https://www.healthaidb.com/software/clarion.json

Company Name

Clarion Health

Product URL

https://www.clarionhealth.com

Company URL

https://www.clarionhealth.com

Categories

• ai Clinical Documentation Integrity
• patient Facing
• patient Engagement
• scheduling
• patient Support Services
• communication
• administrative Operations
• clinical Care
• diagnostic Support
• Patient-facing Ai Phone Calls
• Patient Scheduling
• Conversational Ai
• Administrative
• Clinical
• Diagnostic
• Patient Communication

Summary

Clarion is an AI-powered platform that automates patient communication and administrative tasks for healthcare practices, enhancing efficiency and patient engagement.

Description

Clarion offers AI-driven solutions to automate phone, SMS, and web workflows in healthcare settings. It integrates with existing phone systems and clinical systems (via FHIR/HL7/REST) to manage tasks such as appointment scheduling, cancellations, prescription refills, billing inquiries, referrals, intake, and post-visit follow-up, all while maintaining audit trails and HIPAA/SOC2 compliance. The platform supports continuous patient engagement, multilingual interactions, and empathetic communication, aiming to reduce administrative burdens and improve patient satisfaction. Clarion's AI agents operate 24/7, providing consistent and personalized support across various channels. The system integrates directly with EHR and practice management systems, enabling real-time actions and seamless handoffs to human staff when necessary. Clinics using Clarion have reported significant improvements, including up to a 71% reduction in no-shows and a 50% decrease in administrative staff costs. The platform is designed to be implemented quickly, with setup times ranging from 1-2 weeks, and offers a secure, well-documented RESTful API for further customization and integration. Clarion currently supports English and Spanish languages, with plans to expand its language capabilities to serve diverse patient populations. The company operates on an outcome-based pricing model, charging only when the AI successfully resolves a patient issue or request, aligning its goals with those of healthcare providers. Data governance is a priority, with strict access controls, encryption, and industry best practices ensuring data security and compliance. Clarion's clinician-led founding team combines deep healthcare operations expertise with advanced AI/ML engineering, ensuring solutions are both advanced and clinically relevant. The platform is suitable for various healthcare practices, including ambulatory clinics and digital health providers, aiming to enhance patient engagement and streamline administrative processes.

Api Available

yes

Certifications

• FDA 21 CFR Part 11
• GxP

Company Founding

2023

Company Offices

• United States
• United Kingdom
• Canada
• Australia
• Germany
• France
• Spain
• Italy
• Netherlands
• Sweden

Compliance

• HIPAA
• SOC 2 Type 2

Customers

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7
• RESTful API

Deployment Model

• SaaS

Features

• Automated appointment scheduling, rescheduling, and cancellations
• Automated contact with waitlisted patients to fill openings
• Automated handling of billing inquiries and payment collection
• Automated processing of prescription refill requests
• Automated contact and scheduling of new patients referred to the practice
• Automated post-visit follow-up to assess recovery and satisfaction
• 24/7 patient support across voice, text, and web channels
• Empathetic AI-driven patient interactions
• Integration with existing phone systems and clinical systems
• Live dashboards for monitoring patient needs, interaction quality, and automation performance
• Enterprise-grade security and complete audit trails
• Customization of AI agent's personality and knowledge
• Support for multiple languages, including English and Spanish

Id

SW1098

Integration Partners

Integrations

• EHRs
• Practice management systems
• Existing phone systems/telephony

Languages Supported

• English
• Spanish

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Live performance dashboards/analytics

Os Platforms

• Web
• iOS
• Android

Pricing Details

Charges only when AI successfully resolves a patient issue or request; contact vendor for specific pricing information.

Pricing Model

outcome-based

Privacy Features

• BAA available
• Data anonymization
• Data minimization

Product Code

SW1098

Product Name

Clarion

Ratings

• 5.0 out of 5 (2 reviews) - G2
• 4.2 out of 5 (932 reviews) - Epic
• 3.7 out of 5 (161 reviews) - NextGen Healthcare EHR
• 3.8 out of 5 (25 reviews) - Cerner CareTracker
• 4.7 out of 5 (287 reviews) - EHR Your Way
• 4.7 out of 5 (258 reviews) - CrelioHealth LIMS
• 4.9 out of 5 (242 reviews) - Oliva Health
• 4.6 out of 5 (210 reviews) - Therap Services
• 4.7 out of 5 (203 reviews) - AxisCare Home Care Software
• 4.5 out of 5 (176 reviews) - ClinicMind

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Spain
• Italy
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• New Zealand
• Japan
• South Korea
• Singapore

Related Urls

• https://elion.health/products/clarion

Release Year

2000

Security Features

• Encryption
• RBAC
• Audit logs
• 2FA

Specialties

• General Practice
• Ambulatory Care
• Digital Health

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

Version

1.0

Alternatives

See related products

Canonical JSON

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  "product_name": "Clarion",
  "company_name": "Clarion Health",
  "product_url": "https://www.clarionhealth.com",
  "company_url": "https://www.clarionhealth.com",
  "related_urls": [
    "https://elion.health/products/clarion"
  ],
  "product_code": "SW1098",
  "summary": "Clarion is an AI-powered platform that automates patient communication and administrative tasks for healthcare practices, enhancing efficiency and patient engagement.",
  "description": "Clarion offers AI-driven solutions to automate phone, SMS, and web workflows in healthcare settings. It integrates with existing phone systems and clinical systems (via FHIR/HL7/REST) to manage tasks such as appointment scheduling, cancellations, prescription refills, billing inquiries, referrals, intake, and post-visit follow-up, all while maintaining audit trails and HIPAA/SOC2 compliance. The platform supports continuous patient engagement, multilingual interactions, and empathetic communication, aiming to reduce administrative burdens and improve patient satisfaction. Clarion's AI agents operate 24/7, providing consistent and personalized support across various channels. The system integrates directly with EHR and practice management systems, enabling real-time actions and seamless handoffs to human staff when necessary. Clinics using Clarion have reported significant improvements, including up to a 71% reduction in no-shows and a 50% decrease in administrative staff costs. The platform is designed to be implemented quickly, with setup times ranging from 1-2 weeks, and offers a secure, well-documented RESTful API for further customization and integration. Clarion currently supports English and Spanish languages, with plans to expand its language capabilities to serve diverse patient populations. The company operates on an outcome-based pricing model, charging only when the AI successfully resolves a patient issue or request, aligning its goals with those of healthcare providers. Data governance is a priority, with strict access controls, encryption, and industry best practices ensuring data security and compliance. Clarion's clinician-led founding team combines deep healthcare operations expertise with advanced AI/ML engineering, ensuring solutions are both advanced and clinically relevant. The platform is suitable for various healthcare practices, including ambulatory clinics and digital health providers, aiming to enhance patient engagement and streamline administrative processes.",
  "categories": [
    "ai Clinical Documentation Integrity",
    "patient Facing",
    "patient Engagement",
    "scheduling",
    "ai Clinical Documentation Integrity",
    "patient Support Services",
    "communication",
    "administrative Operations",
    "patient Facing",
    "clinical Care",
    "diagnostic Support",
    "Patient-facing Ai Phone Calls",
    "Patient Engagement",
    "Patient Scheduling",
    "Conversational Ai",
    "Communication",
    "Administrative",
    "Patient-facing",
    "Clinical",
    "Diagnostic",
    "Patient Communication"
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  "market_segment": [
    "enterprise",
    "smb"
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  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "General Practice",
    "Ambulatory Care",
    "Digital Health"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Spain",
    "Italy",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland",
    "Austria",
    "New Zealand",
    "Japan",
    "South Korea",
    "Singapore"
  ],
  "languages_supported": [
    "English",
    "Spanish"
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  "pricing_model": "outcome-based",
  "pricing_details": "Charges only when AI successfully resolves a patient issue or request; contact vendor for specific pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Canada",
    "Australia",
    "Germany",
    "France",
    "Spain",
    "Italy",
    "Netherlands",
    "Sweden"
  ],
  "company_founding": "2023",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Automated appointment scheduling, rescheduling, and cancellations",
    "Automated contact with waitlisted patients to fill openings",
    "Automated handling of billing inquiries and payment collection",
    "Automated processing of prescription refill requests",
    "Automated contact and scheduling of new patients referred to the practice",
    "Automated post-visit follow-up to assess recovery and satisfaction",
    "24/7 patient support across voice, text, and web channels",
    "Empathetic AI-driven patient interactions",
    "Integration with existing phone systems and clinical systems",
    "Live dashboards for monitoring patient needs, interaction quality, and automation performance",
    "Enterprise-grade security and complete audit trails",
    "Customization of AI agent's personality and knowledge",
    "Support for multiple languages, including English and Spanish"
  ],
  "optional_modules": [
    "Live performance dashboards/analytics"
  ],
  "integrations": [
    "EHRs",
    "Practice management systems",
    "Existing phone systems/telephony"
  ],
  "data_standards": [
    "FHIR",
    "HL7",
    "RESTful API"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type 2"
  ],
  "certifications": [
    "FDA 21 CFR Part 11",
    "GxP"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Data anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [],
  "user_reviews": [],
  "ratings": [
    "5.0 out of 5 (2 reviews) - G2",
    "4.2 out of 5 (932 reviews) - Epic",
    "3.7 out of 5 (161 reviews) - NextGen Healthcare EHR",
    "3.8 out of 5 (25 reviews) - Cerner CareTracker",
    "4.7 out of 5 (287 reviews) - EHR Your Way",
    "4.7 out of 5 (258 reviews) - CrelioHealth LIMS",
    "4.9 out of 5 (242 reviews) - Oliva Health",
    "4.6 out of 5 (210 reviews) - Therap Services",
    "4.7 out of 5 (203 reviews) - AxisCare Home Care Software",
    "4.5 out of 5 (176 reviews) - ClinicMind"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2000",
  "integration_partners": [],
  "id": "SW1098",
  "slug": "clarion",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/clarion.json"
  }
}