clarion

JSON twin: https://www.healthaidb.com/software/clarion.json

Company Name

Clarion

Product URL

https://www.clarionhealth.com

Company URL

https://www.clarionhealth.com

Categories

Summary

AI-powered patient communication platform that automates phone, SMS and web workflows for clinics to handle scheduling, refills, billing questions and routine patient interactions.

Description

Clarion is an AI communication layer for healthcare that provides conversational voice, SMS and web agents which integrate with existing phone systems and clinical systems (via FHIR/HL7/REST) to automate appointment management, cancellations/backfill, prescription refills, billing inquiries, referrals, intake and post-visit follow-up while preserving audit trails and HIPAA/SOC2 controls.

Api Available

yes

Certifications

Company Founding

2024

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0345

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

Commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Outcome-based pricing (vendor charges when AI successfully resolves a patient request). Contact vendor for tiers and demo.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2025

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Clarion",
  "company_url": "https://www.clarionhealth.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2024",
  "product_url": "https://www.clarionhealth.com",
  "categories": [
    "patient-facing",
    "patient engagement",
    "administrative",
    "conversational AI",
    "communication"
  ],
  "market_segment": [
    "smb",
    "enterprise"
  ],
  "links": [
    "https://www.clarionhealth.com",
    "https://www.clarionhealth.com/company",
    "https://www.clarionhealth.com/privacy-policy",
    "https://www.clarionhealth.com/terms-of-service",
    "https://elion.health/products/clarion",
    "https://www.ycombinator.com/companies/clarion",
    "https://www.linkedin.com/company/clarionhealthai"
  ],
  "summary": "AI-powered patient communication platform that automates phone, SMS and web workflows for clinics to handle scheduling, refills, billing questions and routine patient interactions.",
  "description": "Clarion is an AI communication layer for healthcare that provides conversational voice, SMS and web agents which integrate with existing phone systems and clinical systems (via FHIR/HL7/REST) to automate appointment management, cancellations/backfill, prescription refills, billing inquiries, referrals, intake and post-visit follow-up while preserving audit trails and HIPAA/SOC2 controls.",
  "target_users": [
    "clinic administrators",
    "medical receptionists",
    "care coordinators",
    "ambulatory practice managers",
    "patients",
    "IT/healthcare integration teams"
  ],
  "specialties": [
    "Ambulatory care",
    "Primary care",
    "Behavioral health",
    "Specialty outpatient clinics",
    "Digital health / virtual care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Outcome-based pricing (vendor charges when AI successfully resolves a patient request). Contact vendor for tiers and demo.",
  "license": "Commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Conversational AI for voice, SMS and web",
    "24/7 appointment booking, rescheduling, cancellation",
    "Cancellation backfill / waitlist contact",
    "Billing question handling and payment collection",
    "Prescription refill processing and provider approval handoff",
    "Referral intake and scheduling",
    "Post-visit follow-up surveys/check-ins",
    "Seamless handoffs to staff with context and action items",
    "Live dashboards and performance monitoring",
    "Customizable AI agent personality and knowledge",
    "QA workflows and conversation logs for review",
    "Multilingual support (English, Spanish)"
  ],
  "optional_modules": [
    "Live performance dashboards / analytics",
    "Custom AI agent training/personality customization",
    "QA review workflows"
  ],
  "integrations": [
    "EHRs (integrates with most popular EHRs; unnamed)",
    "Practice management systems",
    "Existing phone systems / telephony (call forwarding)"
  ],
  "data_standards": [
    "HL7 v2",
    "FHIR"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA (privacy/security statements on site)",
    "Enterprise-grade security claims (unspecified frameworks)"
  ],
  "certifications": [],
  "security_features": [
    "Encryption (in transit and at rest stated)",
    "Strict access controls",
    "Complete audit trails / conversation logs"
  ],
  "privacy_features": [
    "Data not used to train models (vendor statement)",
    "Detailed conversation logs for transparency"
  ],
  "data_residency": "",
  "customers": [
    "GHD",
    "Nimbus Health",
    "Simplex Health",
    "Harmony Health"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "email",
    "phone",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "live_online"
  ],
  "release_year": "2025",
  "integration_partners": [
    "FHIR",
    "HL7",
    "RESTful API",
    "phone systems",
    "EHR integrations"
  ],
  "id": "P0345",
  "slug": "clarion",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/clarion.json"
  }
}