CipherHealth
JSON twin: https://www.healthaidb.com/software/cipherhealth.json
Company Name
CipherHealth
Product URL
https://cipherhealth.com
Company URL
https://cipherhealth.com
Categories
Summary
CipherHealth offers a patient-facing operating system that standardizes healthcare workflows to enhance patient care and operational efficiency.
Description
CipherHealth provides a comprehensive digital engagement platform designed to streamline patient interactions across various touchpoints, including pre-visit preparation, rounding, follow-up, and long-term monitoring. By integrating AI-driven solutions and interoperable systems, CipherHealth aims to improve clinical outcomes, reduce readmission rates, and enhance patient and staff satisfaction.
Api Available
yes
Certifications
- HITRUST CSF
- SOC 2
- TX-RAMP Level 2
Company Founding
2009
Company Offices
Compliance
- HIPAA
- HITECH
- HITRUST CSF
- SOC 2
- TX-RAMP Level 2
Customers
- Advocate Health
- Prisma Health
- Norton Healthcare
- Middlesex Health
- Elion Health
Data Residency
United States
Data Standards
Deployment Model
Features
- Automated outreach (voice, SMS, web)
- Clinical rounding tools
- Self-service workflows
- Real-time analytics and dashboards
- EHR integrations
- Patient education and video-guided content
- Follow-up monitoring and longitudinal tracking
- EHR flowsheet writeback
- Patient portal activation
- Message deliverability and linked messaging
- Workflow orchestration and automation
- Reporting and engagement analytics
- Integration with employee recognition systems
- Integration with ticketing systems
- Integration with risk and safety systems
- Integration with facilities management systems
- Integration with 85+ EHR platforms
Id
SW1093
Integration Partners
Integrations
- Epic
- Cerner
- Meditech
- Snowflake
- ServiceNow
- Elsevier
- Achievers
- Medallia
- Employee recognition systems
- Ticketing systems
- Risk and safety systems
- Facilities management systems
- 85+ EHR platforms
Languages Supported
- English
- Spanish
- French
- German
- Italian
- Dutch
- Swedish
- Norwegian
- Danish
- Finnish
- Irish
- Japanese
- Korean
- Chinese
- Hindi
- Zulu
- Portuguese
- Afrikaans
- Mandarin
- Cantonese
Last Updated
2025-10-11
License
Commercial
Market Segment
Optional Modules
- CipherOutreach
- CipherRounds
- Self Service
- EHR Flowsheet Integration
- EHR Activation Gateway
- Enhanced Appointment Reminders
Os Platforms
Pricing Details
Contact vendor for detailed pricing information.
Pricing Model
Subscription
Privacy Features
- BAA available
- HIPAA-aligned privacy policies
Product Code
SW1093
Product Name
CipherHealth
Ratings
- 4.8 (16) - Capterra
- 4.8 (16) - Capterra Israel
- 3.5 (23) - G2
- 5.0 (2) - G2
- 2.0 (1) - Software Advice
- 2.3 (23) - GetApp
- 1.9 (16) - Software Advice
- 2.0 (1) - Capterra
- N/A - SelectHub
Regions Available
Related Urls
Release Year
2009
Security Features
- Encryption (at rest/in transit)
- Role-based access control (RBAC)
- SSO/SAML
- Audit logging
- Multi-factor authentication (2FA)
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- Clinicians
- Nurses
- Patients
- Admins
- Caregivers
- Healthcare Providers
- Patient Experience Teams
- Quality and Safety Teams
- Population Health Teams
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- CipherHealth's VOICE program has significantly reduced the resource cost that we would use if nurses were making the calls themselves. CipherHealth's customer support is amazing—they respond immediately, touch base with us monthly, suggest improvement ideas to increase our reach rates, and assist with any changes.
- CipherHealth significantly changed how we perform post-operative patient calls. It has significantly reduced the time staff was being utilized to attempt to make patient post-op calls. It also provides great reports on patient issues allowing us to see trends that can be addressed.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "CipherHealth",
"company_name": "CipherHealth",
"product_url": "https://cipherhealth.com",
"company_url": "https://cipherhealth.com",
"related_urls": [
"https://elion.health/products/cipherhealth"
],
"product_code": "SW1093",
"summary": "CipherHealth offers a patient-facing operating system that standardizes healthcare workflows to enhance patient care and operational efficiency.",
"description": "CipherHealth provides a comprehensive digital engagement platform designed to streamline patient interactions across various touchpoints, including pre-visit preparation, rounding, follow-up, and long-term monitoring. By integrating AI-driven solutions and interoperable systems, CipherHealth aims to improve clinical outcomes, reduce readmission rates, and enhance patient and staff satisfaction.",
"categories": [
"clinical Care",
"administrative Operations",
"patient Facing",
"diagnostic Support",
"patient Engagement",
"healthcare Operations",
"ai Clinical Documentation Integrity",
"data Integration",
"clinical Workflow Automation",
"patient Experience & Engagement",
"Clinical",
"Administrative",
"Patient-facing",
"Diagnostic",
"Patient Engagement",
"Healthcare Operations",
"Ai Integration",
"Interoperability",
"Workflow Automation",
"Patient Experience"
],
"market_segment": [
"Enterprise",
"SMB"
],
"target_users": [
"Clinicians",
"Nurses",
"Patients",
"Admins",
"Caregivers",
"Healthcare Providers",
"Patient Experience Teams",
"Quality and Safety Teams",
"Population Health Teams"
],
"specialties": [
"General Medicine",
"Surgical Care",
"Emergency Medicine",
"Cardiology",
"Orthopedics",
"Neurology",
"Oncology",
"Pediatrics",
"Obstetrics And Gynecology",
"Geriatrics",
"Pulmonology",
"Endocrinology",
"Rheumatology",
"Infectious Diseases",
"Hematology",
"Gastroenterology",
"Urology",
"Nephrology",
"Dermatology",
"Ophthalmology"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"Australia",
"Germany",
"France",
"Netherlands",
"Sweden",
"Norway",
"Denmark",
"Finland",
"Ireland",
"New Zealand",
"Japan",
"South Korea",
"Singapore",
"Hong Kong",
"India",
"South Africa",
"Brazil"
],
"languages_supported": [
"English",
"Spanish",
"French",
"German",
"Italian",
"Dutch",
"Swedish",
"Norwegian",
"Danish",
"Finnish",
"Irish",
"Japanese",
"Korean",
"Chinese",
"Hindi",
"Zulu",
"Portuguese",
"Afrikaans",
"Mandarin",
"Cantonese"
],
"pricing_model": "Subscription",
"pricing_details": "Contact vendor for detailed pricing information.",
"license": "Commercial",
"company_offices": [
"United States",
"Canada",
"United Kingdom",
"Australia",
"Germany",
"France",
"Netherlands",
"Sweden",
"Norway",
"Denmark"
],
"company_founding": "2009",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Automated outreach (voice, SMS, web)",
"Clinical rounding tools",
"Self-service workflows",
"Real-time analytics and dashboards",
"EHR integrations",
"Patient education and video-guided content",
"Follow-up monitoring and longitudinal tracking",
"EHR flowsheet writeback",
"Patient portal activation",
"Message deliverability and linked messaging",
"Workflow orchestration and automation",
"Reporting and engagement analytics",
"Integration with employee recognition systems",
"Integration with ticketing systems",
"Integration with risk and safety systems",
"Integration with facilities management systems",
"Integration with 85+ EHR platforms"
],
"optional_modules": [
"CipherOutreach",
"CipherRounds",
"Self Service",
"EHR Flowsheet Integration",
"EHR Activation Gateway",
"Enhanced Appointment Reminders"
],
"integrations": [
"Epic",
"Cerner",
"Meditech",
"Snowflake",
"ServiceNow",
"Elsevier",
"Achievers",
"Medallia",
"Employee recognition systems",
"Ticketing systems",
"Risk and safety systems",
"Facilities management systems",
"85+ EHR platforms"
],
"data_standards": [
"HL7 v2",
"FHIR"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITECH",
"HITRUST CSF",
"SOC 2",
"TX-RAMP Level 2"
],
"certifications": [
"HITRUST CSF",
"SOC 2",
"TX-RAMP Level 2"
],
"security_features": [
"Encryption (at rest/in transit)",
"Role-based access control (RBAC)",
"SSO/SAML",
"Audit logging",
"Multi-factor authentication (2FA)"
],
"privacy_features": [
"BAA available",
"HIPAA-aligned privacy policies"
],
"data_residency": "United States",
"customers": [
"Advocate Health",
"Prisma Health",
"Norton Healthcare",
"Middlesex Health",
"Elion Health"
],
"user_reviews": [
"CipherHealth's VOICE program has significantly reduced the resource cost that we would use if nurses were making the calls themselves. CipherHealth's customer support is amazing—they respond immediately, touch base with us monthly, suggest improvement ideas to increase our reach rates, and assist with any changes.",
"CipherHealth significantly changed how we perform post-operative patient calls. It has significantly reduced the time staff was being utilized to attempt to make patient post-op calls. It also provides great reports on patient issues allowing us to see trends that can be addressed."
],
"ratings": [
"4.8 (16) - Capterra",
"4.8 (16) - Capterra Israel",
"3.5 (23) - G2",
"5.0 (2) - G2",
"2.0 (1) - Software Advice",
"2.3 (23) - GetApp",
"1.9 (16) - Software Advice",
"2.0 (1) - Capterra",
"N/A - SelectHub"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2009",
"integration_partners": [],
"id": "SW1093",
"slug": "cipherhealth",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/cipherhealth.json"
}
}