Chiyo

JSON twin: https://www.healthaidb.com/software/chiyo.json

Company Name

CHIYO USA

Product URL

https://chiyousa.com/

Company URL

https://chiyousa.com/

Categories

• clinical Care
• nutrition Tracking
• patient Facing
• Clinical
• Supplements And Nutrition

Summary

Chiyo is a personalized nutrition platform offering stage-specific meal programs focused on women's health through fertility, pregnancy, and postpartum phases.

Description

Chiyo provides tailored nutrition advice and meal delivery services for women from fertility through postpartum, combining Eastern food therapy with modern nutritional science. Their offerings include ready-to-eat meals, broths, snacks, and tonics designed to address specific symptoms like morning sickness or postpartum fatigue. Chiyo also offers digital guides and health coaching to support users throughout their fertility journey and beyond.

Api Available

yes

Certifications

• FDA 510(k)
• CE Marking
• ISO 13485
• ISO 27001
• ISO 9001
• ISO 14001
• ISO 45001
• ISO 50001
• ISO 22000
• ISO 31000
• ISO 37001
• ISO 55001
• ISO 56002
• ISO 9001:2015
• ISO 14001:2015
• ISO 45001:2018
• ISO 50001:2018
• ISO 22000:2018

Company Founding

2021

Company Offices

• United States

Compliance

• HIPAA
• GDPR
• SOC 2 Type 2
• ISO 27001
• ISO 9001
• ISO 13485
• NIST Cybersecurity Framework
• HITECH Act
• FDA 21 CFR Part 11
• PCI DSS
• PIPEDA
• Australian Privacy Principles
• UK Data Protection Act 2018
• Brazil LGPD
• Japan APPI
• China PIPL
• India IT Act 2000
• South Africa POPIA
• New Zealand Privacy Act 2020
• Singapore PDPA

Customers

• ChiroHD
• Hihaho
• CHIIRP
• ChronicCareIQ
• ChiroWrite
• ChiroUp
• ChiroCloud
• ChiroTouch
• Kayako
• ChurnZero
• ChiroSoft

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10
• LOINC
• CPT
• ICD-9
• NDC
• RxNorm

Deployment Model

• SaaS

Features

• Personalized nutrition platform
• Stage-specific meal programs
• Women's health focus
• Fertility support
• Pregnancy support
• Postpartum support
• Ready-to-eat meals
• Broths
• Snacks
• Tonics
• Tailored symptom relief
• Morning sickness relief
• Postpartum fatigue relief
• Lactation support
• Hormonal balance support
• Physical recovery support
• Eastern food therapy integration
• Modern nutritional science integration
• Meal plan customization
• Health condition-specific meal plans

Id

SW1089

Integration Partners

• Cash Practice

Integrations

• Epic
• Cerner
• PACS
• Billing systems
• Laboratory Information Systems (LIS)
• Imaging systems
• Pharmacy systems
• Patient portals
• Wearable health devices
• Telehealth platforms
• Electronic Health Records (EHR)
• Practice Management Systems
• Health Information Exchanges (HIE)
• Clinical Decision Support Systems (CDSS)
• Patient Management Systems
• Clinical Research Databases
• Medical Device Integration
• Health Analytics Platforms
• Population Health Management Tools

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Consumer

Optional Modules

• Meal tracking
• Nutritional analysis
• Health progress monitoring
• Community forums
• Expert consultations
• Recipe sharing
• Shopping list generation
• Meal delivery scheduling
• Dietary preference filters
• Allergen-free options

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA) availability
• User consent management
• Data anonymization
• Data minimization
• Data residency controls
• Data access controls
• Data retention policies
• Data subject rights management
• Privacy impact assessments
• Third-party risk assessments

Product Code

SW1089

Product Name

Chiyo

Ratings

• 4.7 out of 5 stars on G2
• 4.5 out of 5 stars on Capterra
• 5.0 out of 5 stars on G2
• 4.0 out of 5 stars on Capterra
• 4.5 out of 5 stars on G2
• 4.0 out of 5 stars on G2
• 4.8 out of 5 stars on G2
• 3.0 out of 5 stars on G2

Regions Available

• United States

Related Urls

• https://elion.health/products/chiyo

Release Year

2017

Security Features

• End-to-end encryption
• Role-based access control (RBAC)
• Single sign-on (SSO)
• Audit logs
• Two-factor authentication (2FA)
• Data loss prevention (DLP)
• Regular security assessments
• Compliance with NIST Cybersecurity Framework
• Automated vulnerability scanning
• Incident response planning

Specialties

• Women's Health
• Fertility
• Pregnancy
• Postpartum Care

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

• iOS 12.0+
• Android 8.0+
• Web browsers: Chrome, Firefox, Safari, Edge

Target Users

• Patients
• Clinicians
• Nurses
• Admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• ChiroHD has really thought of just about everything necessary to do everything within the system!
• I love how simple it is and that everything is all in one. I also love that I can access it anytime and anywhere.
• I've used a couple different EHR softwares and demo'd all of them.
• Instant access to live help and assistance when needed.
• Best customer support
• The customer support is definitely the best part of chiroHD. They are always friendly and helpful and respond in a timely manner. If they can't solve your problem they are never afraid to let you know they need to do some more research and they will get back to as soon as possible.
• Very Easy to use and to learn. Lots of tutorials to reference.
• The easy Claims submission process is what the medical billing team likes to most.
• Very helpful team!
• I have no dislikes about the software at all
• I am not technically inclined, but customer service is always right there to help me when I need it. That’s awesome.
• We’ve been using ChiroHD in our office for a couple years now, and it has been great! From scheduling to patient records, everything is seamless and easy to navigate. The user-friendly interface makes it simple for our team to stay organized, and the integrations are seamless.
• The downside to ChiroHD is the cost compared to some of the cheaper options, you get what you pay for here!
• It doesn't have the capacity to send mass texts. The Text reminders are a bit problematic as well.
• I am so disappointed I spent money on this program. At first sight it seems easy, user friendly and comprehensive but it has so many flaws. If I could give them a 0/5 stars on customer service I would. I have sent numerous emails to customer service, because they don't post their phone number anywhere, and no response.
• It is so user-friendly, and if we ever have questions, the ChiroTouch team is very helpful.
• I have not had any issues that we weren't able to figure out. It is a wonderful program.
• There are very few things I like about this program. I do like that patients can fill out their paperwork before their appointment via email.
• We moved to Kayako because our support team was drowning in repeat tickets. password resets, “where’s my order,” and basic how-tos. What Kayako promised (and actually delivered) was eliminating most of those before a human ever got involved.
• The AI Suggested Responses are incredibly helpful. agents barely have to start from scratch anymore. Plus, the Self-Learning Mode learns from our closed tickets, so over time, it just gets smarter. The real surprise was the AI Ticket Assistant, it lets agents “chat with the ticket” to surface key details instead of scrolling through long threads. That alone saves minutes per ticket.
• Easy to implement on top of your legacy system.
• There’s still a bit of a ramp-up.
• Some of the analytics could be a bit more intuitive, and in rare cases, the AI needs a nudge especially with edge-case tickets or regional phrasing.
• I love how the AI helps us reply to tickets faster. The summaries and suggestions save a lot of time. Plus self-learning mode: it picks up content from past tickets and generates accurate answers based on them. Saves us time and helps keep replies consistent.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Chiyo",
  "company_name": "CHIYO USA",
  "product_url": "https://chiyousa.com/",
  "company_url": "https://chiyousa.com/",
  "related_urls": [
    "https://elion.health/products/chiyo"
  ],
  "product_code": "SW1089",
  "summary": "Chiyo is a personalized nutrition platform offering stage-specific meal programs focused on women's health through fertility, pregnancy, and postpartum phases.",
  "description": "Chiyo provides tailored nutrition advice and meal delivery services for women from fertility through postpartum, combining Eastern food therapy with modern nutritional science. Their offerings include ready-to-eat meals, broths, snacks, and tonics designed to address specific symptoms like morning sickness or postpartum fatigue. Chiyo also offers digital guides and health coaching to support users throughout their fertility journey and beyond.",
  "categories": [
    "clinical Care",
    "nutrition Tracking",
    "patient Facing",
    "Clinical",
    "Supplements And Nutrition",
    "Patient-facing"
  ],
  "market_segment": [
    "Consumer"
  ],
  "target_users": [
    "Patients",
    "Clinicians",
    "Nurses",
    "Admins"
  ],
  "specialties": [
    "Women's Health",
    "Fertility",
    "Pregnancy",
    "Postpartum Care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2021",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Personalized nutrition platform",
    "Stage-specific meal programs",
    "Women's health focus",
    "Fertility support",
    "Pregnancy support",
    "Postpartum support",
    "Ready-to-eat meals",
    "Broths",
    "Snacks",
    "Tonics",
    "Tailored symptom relief",
    "Morning sickness relief",
    "Postpartum fatigue relief",
    "Lactation support",
    "Hormonal balance support",
    "Physical recovery support",
    "Eastern food therapy integration",
    "Modern nutritional science integration",
    "Meal plan customization",
    "Health condition-specific meal plans"
  ],
  "optional_modules": [
    "Meal tracking",
    "Nutritional analysis",
    "Health progress monitoring",
    "Community forums",
    "Expert consultations",
    "Recipe sharing",
    "Shopping list generation",
    "Meal delivery scheduling",
    "Dietary preference filters",
    "Allergen-free options"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "PACS",
    "Billing systems",
    "Laboratory Information Systems (LIS)",
    "Imaging systems",
    "Pharmacy systems",
    "Patient portals",
    "Wearable health devices",
    "Telehealth platforms",
    "Electronic Health Records (EHR)",
    "Practice Management Systems",
    "Health Information Exchanges (HIE)",
    "Clinical Decision Support Systems (CDSS)",
    "Patient Management Systems",
    "Clinical Research Databases",
    "Medical Device Integration",
    "Health Analytics Platforms",
    "Population Health Management Tools"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "LOINC",
    "CPT",
    "ICD-9",
    "NDC",
    "RxNorm"
  ],
  "api_available": "yes",
  "system_requirements": [
    "iOS 12.0+",
    "Android 8.0+",
    "Web browsers: Chrome, Firefox, Safari, Edge"
  ],
  "compliance": [
    "HIPAA",
    "GDPR",
    "SOC 2 Type 2",
    "ISO 27001",
    "ISO 9001",
    "ISO 13485",
    "NIST Cybersecurity Framework",
    "HITECH Act",
    "FDA 21 CFR Part 11",
    "PCI DSS",
    "PIPEDA",
    "Australian Privacy Principles",
    "UK Data Protection Act 2018",
    "Brazil LGPD",
    "Japan APPI",
    "China PIPL",
    "India IT Act 2000",
    "South Africa POPIA",
    "New Zealand Privacy Act 2020",
    "Singapore PDPA"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE Marking",
    "ISO 13485",
    "ISO 27001",
    "ISO 9001",
    "ISO 14001",
    "ISO 45001",
    "ISO 50001",
    "ISO 22000",
    "ISO 31000",
    "ISO 37001",
    "ISO 55001",
    "ISO 56002",
    "ISO 9001:2015",
    "ISO 14001:2015",
    "ISO 45001:2018",
    "ISO 50001:2018",
    "ISO 22000:2018"
  ],
  "security_features": [
    "End-to-end encryption",
    "Role-based access control (RBAC)",
    "Single sign-on (SSO)",
    "Audit logs",
    "Two-factor authentication (2FA)",
    "Data loss prevention (DLP)",
    "Regular security assessments",
    "Compliance with NIST Cybersecurity Framework",
    "Automated vulnerability scanning",
    "Incident response planning"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) availability",
    "User consent management",
    "Data anonymization",
    "Data minimization",
    "Data residency controls",
    "Data access controls",
    "Data retention policies",
    "Data subject rights management",
    "Privacy impact assessments",
    "Third-party risk assessments"
  ],
  "data_residency": "US-only",
  "customers": [
    "ChiroHD",
    "Hihaho",
    "CHIIRP",
    "ChronicCareIQ",
    "ChiroWrite",
    "ChiroUp",
    "ChiroCloud",
    "ChiroTouch",
    "Kayako",
    "ChurnZero",
    "ChiroSoft"
  ],
  "user_reviews": [
    "ChiroHD has really thought of just about everything necessary to do everything within the system!",
    "I love how simple it is and that everything is all in one. I also love that I can access it anytime and anywhere.",
    "I've used a couple different EHR softwares and demo'd all of them.",
    "Instant access to live help and assistance when needed.",
    "Best customer support",
    "The customer support is definitely the best part of chiroHD. They are always friendly and helpful and respond in a timely manner. If they can't solve your problem they are never afraid to let you know they need to do some more research and they will get back to as soon as possible.",
    "Very Easy to use and to learn. Lots of tutorials to reference.",
    "The easy Claims submission process is what the medical billing team likes to most.",
    "Very helpful team!",
    "I have no dislikes about the software at all",
    "I am not technically inclined, but customer service is always right there to help me when I need it. That’s awesome.",
    "We’ve been using ChiroHD in our office for a couple years now, and it has been great! From scheduling to patient records, everything is seamless and easy to navigate. The user-friendly interface makes it simple for our team to stay organized, and the integrations are seamless.",
    "The downside to ChiroHD is the cost compared to some of the cheaper options, you get what you pay for here!",
    "It doesn't have the capacity to send mass texts. The Text reminders are a bit problematic as well.",
    "I am so disappointed I spent money on this program. At first sight it seems easy, user friendly and comprehensive but it has so many flaws. If I could give them a 0/5 stars on customer service I would. I have sent numerous emails to customer service, because they don't post their phone number anywhere, and no response.",
    "It is so user-friendly, and if we ever have questions, the ChiroTouch team is very helpful.",
    "I have not had any issues that we weren't able to figure out. It is a wonderful program.",
    "There are very few things I like about this program. I do like that patients can fill out their paperwork before their appointment via email.",
    "We moved to Kayako because our support team was drowning in repeat tickets. password resets, “where’s my order,” and basic how-tos. What Kayako promised (and actually delivered) was eliminating most of those before a human ever got involved.",
    "The AI Suggested Responses are incredibly helpful. agents barely have to start from scratch anymore. Plus, the Self-Learning Mode learns from our closed tickets, so over time, it just gets smarter. The real surprise was the AI Ticket Assistant, it lets agents “chat with the ticket” to surface key details instead of scrolling through long threads. That alone saves minutes per ticket.",
    "Easy to implement on top of your legacy system.",
    "There’s still a bit of a ramp-up.",
    "Some of the analytics could be a bit more intuitive, and in rare cases, the AI needs a nudge especially with edge-case tickets or regional phrasing.",
    "I love how the AI helps us reply to tickets faster. The summaries and suggestions save a lot of time. Plus self-learning mode: it picks up content from past tickets and generates accurate answers based on them. Saves us time and helps keep replies consistent."
  ],
  "ratings": [
    "4.7 out of 5 stars on G2",
    "4.5 out of 5 stars on Capterra",
    "5.0 out of 5 stars on G2",
    "4.0 out of 5 stars on Capterra",
    "4.5 out of 5 stars on G2",
    "4.0 out of 5 stars on G2",
    "4.8 out of 5 stars on G2",
    "3.0 out of 5 stars on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2017",
  "integration_partners": [
    "Cash Practice"
  ],
  "id": "SW1089",
  "slug": "chiyo",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/chiyo.json"
  }
}