ChartSync

JSON twin: https://www.healthaidb.com/software/chartsync.json

Company Name

athenahealth

Product URL

https://www.athenahealth.com/why-choose-us/interoperability/chartsync

Company URL

https://www.athenahealth.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• data Integration
• ai Clinical Documentation Integrity
• Clinical
• Administrative
• Interoperability
• Ai-powered

Summary

ChartSync is an AI-powered interoperability feature within athenaOne that automates the integration of external clinical data into patient charts, enhancing workflow efficiency and data accuracy for clinicians.

Description

ChartSync is an AI-driven feature embedded in athenaOne, designed to streamline the integration of external clinical data into patient records. It automatically retrieves and reconciles information from various healthcare entities, including hospitals, labs, and pharmacies, presenting essential data such as allergies, medications, and lab results directly within clinicians' workflows. This automation reduces manual data entry, minimizes errors, and ensures comprehensive patient records, thereby improving clinical decision-making and patient care. ChartSync is included at no additional cost as part of the athenaOne solution, with no extra configuration required. It is currently in beta testing, with full release expected ahead of the company’s annual Thrive event in November 2025. ([hospitalmanagement.net](https://www.hospitalmanagement.net/news/athenahealth-ehr-system-updates/?utm_source=openai))

Api Available

yes

Certifications

• ONC-ATCB
• ISO 9001
• ISO 27001

Company Founding

2004

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001

Customers

• athenahealth

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Automated parsing and deduplication of external clinical data
• Integration of clinical information from hospitals, labs, and other healthcare providers
• Identification and reconciliation of key clinical data such as allergies, medications, and lab results
• Embedded within the athenaOne platform with no additional fees or configuration required
• Single-click addition of relevant external data into patient charts
• Real-time notifications for new external patient information
• Support for interoperability with other EHR systems

Id

SW2638

Integration Partners

• athenahealth

Integrations

• athenaOne
• Hospitals
• Labs
• Other Healthcare Providers

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

Os Platforms

• Web

Pricing Details

Included at no additional cost as part of the athenaOne solution; no extra configuration required.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent Management
• Anonymization
• Data Minimization

Product Code

SW2638

Product Name

ChartSync

Ratings

• 3.6 out of 5 stars on G2 ([g2.com](https://www.g2.com/sellers/athenahealth?utm_source=openai))
• 3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/categories/patient-engagement/f/self-care-management?utm_source=openai))
• 3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/categories/patient-engagement?hsCtaTracking=3bb180da-8656-44cc-9e01-e64ad52ada25%7C458e5a36-98c2-407b-8fbf-5ada5c4fad5b&order=g2_score&page=4&utm_source=openai))
• 3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/products/athenaone/reviews?utm_source=openai))
• 3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/categories/patient-engagement?filters%5BEngagement+Method%5D%5B%5D=220&utf8=%E2%9C%93&utm_source=openai))
• 3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/categories/ehr/enterprise?utm_source=openai))
• 3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/products/health-systems-growth-solution/competitors/alternatives?utm_source=openai))
• 3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/products/athenahealth-revenue-cycle-services/competitors/alternatives?utm_source=openai))
• 3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/products/chart-review/competitors/alternatives?utm_source=openai))
• 3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/products/zencharts/reviews?utm_source=openai))

Regions Available

• United States

Related Urls

• https://athenahealth.podbean.com/e/episode-33-automatically-ingest-external-data-into-patient-charts/
• https://www.beckershospitalreview.com/healthcare-information-technology/athenahealth-rolls-out-ai-powered-interoperability-upgrades/
• https://hitconsultant.net/2025/08/14/athenahealth-launches-ai-native-intelligent-interoperability-for-ambulatory-care/

Release Year

1997

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit Logs
• 2FA

Specialties

• Primary Care
• Pediatrics
• Orthopedics
• Urgent Care
• Women's Health
• Behavioral Health

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• The previous version was functional at minimum. They keep upgrading it which has made it more and ore difficult to use.
• AthenaOne is the tech-savvy sidekick I didn’t know I needed. Having an EHR and practice management platform bundled into one streamlined system is priceless for a busy mental health practice.
• The prescription writing as it gives you every option of dosages and quantitiy available.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "ChartSync",
  "company_name": "athenahealth",
  "product_url": "https://www.athenahealth.com/why-choose-us/interoperability/chartsync",
  "company_url": "https://www.athenahealth.com",
  "related_urls": [
    "https://athenahealth.podbean.com/e/episode-33-automatically-ingest-external-data-into-patient-charts/",
    "https://www.beckershospitalreview.com/healthcare-information-technology/athenahealth-rolls-out-ai-powered-interoperability-upgrades/",
    "https://hitconsultant.net/2025/08/14/athenahealth-launches-ai-native-intelligent-interoperability-for-ambulatory-care/"
  ],
  "product_code": "SW2638",
  "summary": "ChartSync is an AI-powered interoperability feature within athenaOne that automates the integration of external clinical data into patient charts, enhancing workflow efficiency and data accuracy for clinicians.",
  "description": "ChartSync is an AI-driven feature embedded in athenaOne, designed to streamline the integration of external clinical data into patient records. It automatically retrieves and reconciles information from various healthcare entities, including hospitals, labs, and pharmacies, presenting essential data such as allergies, medications, and lab results directly within clinicians' workflows. This automation reduces manual data entry, minimizes errors, and ensures comprehensive patient records, thereby improving clinical decision-making and patient care. ChartSync is included at no additional cost as part of the athenaOne solution, with no extra configuration required. It is currently in beta testing, with full release expected ahead of the company’s annual Thrive event in November 2025. ([hospitalmanagement.net](https://www.hospitalmanagement.net/news/athenahealth-ehr-system-updates/?utm_source=openai))",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "data Integration",
    "ai Clinical Documentation Integrity",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Interoperability",
    "Ai-powered"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "admins"
  ],
  "specialties": [
    "Primary Care",
    "Pediatrics",
    "Orthopedics",
    "Urgent Care",
    "Women's Health",
    "Behavioral Health"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Included at no additional cost as part of the athenaOne solution; no extra configuration required.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2004",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Automated parsing and deduplication of external clinical data",
    "Integration of clinical information from hospitals, labs, and other healthcare providers",
    "Identification and reconciliation of key clinical data such as allergies, medications, and lab results",
    "Embedded within the athenaOne platform with no additional fees or configuration required",
    "Single-click addition of relevant external data into patient charts",
    "Real-time notifications for new external patient information",
    "Support for interoperability with other EHR systems"
  ],
  "optional_modules": [],
  "integrations": [
    "athenaOne",
    "Hospitals",
    "Labs",
    "Other Healthcare Providers"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "ONC-ATCB",
    "ISO 9001",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit Logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent Management",
    "Anonymization",
    "Data Minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "athenahealth"
  ],
  "user_reviews": [
    "The previous version was functional at minimum. They keep upgrading it which has made it more and ore difficult to use.",
    "AthenaOne is the tech-savvy sidekick I didn’t know I needed. Having an EHR and practice management platform bundled into one streamlined system is priceless for a busy mental health practice.",
    "The prescription writing as it gives you every option of dosages and quantitiy available."
  ],
  "ratings": [
    "3.6 out of 5 stars on G2 ([g2.com](https://www.g2.com/sellers/athenahealth?utm_source=openai))",
    "3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/categories/patient-engagement/f/self-care-management?utm_source=openai))",
    "3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/categories/patient-engagement?hsCtaTracking=3bb180da-8656-44cc-9e01-e64ad52ada25%7C458e5a36-98c2-407b-8fbf-5ada5c4fad5b&order=g2_score&page=4&utm_source=openai))",
    "3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/products/athenaone/reviews?utm_source=openai))",
    "3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/categories/patient-engagement?filters%5BEngagement+Method%5D%5B%5D=220&utf8=%E2%9C%93&utm_source=openai))",
    "3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/categories/ehr/enterprise?utm_source=openai))",
    "3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/products/health-systems-growth-solution/competitors/alternatives?utm_source=openai))",
    "3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/products/athenahealth-revenue-cycle-services/competitors/alternatives?utm_source=openai))",
    "3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/products/chart-review/competitors/alternatives?utm_source=openai))",
    "3.4 out of 5 stars on G2 ([g2.com](https://www.g2.com/products/zencharts/reviews?utm_source=openai))"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "1997",
  "integration_partners": [
    "athenahealth"
  ],
  "id": "SW2638",
  "slug": "chartsync",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/chartsync.json"
  }
}