Chargebee
JSON twin: https://www.healthaidb.com/software/chargebee.json
Company Name
Chargebee
Product URL
https://www.chargebee.com
Company URL
https://www.chargebee.com
Categories
Summary
Chargebee is a subscription billing and revenue management platform that automates billing, invoicing, and revenue recognition for subscription-based businesses, enabling efficient revenue operations and growth.
Description
Chargebee offers a comprehensive suite of tools for subscription billing, invoicing, revenue recognition, and subscription management. It supports various pricing models, including flat fee, usage-based, and hybrid models, and integrates with over 30 payment gateways and 60+ third-party applications. The platform is designed to automate complex billing scenarios, manage product catalogs, and provide detailed financial reporting, catering to businesses of all sizes seeking to optimize their subscription revenue processes.
Api Available
yes
Certifications
- FDA 510(k)
- CE/MDR
- ONC
- ISO
- SOC 2 Type II
- SOC 1 Type II
- ISO 27001:2022
- CSA STAR (self-assessment)
Company Founding
2011
Company Offices
Compliance
- HIPAA
- GDPR
- PCI DSS Level 1
- SOC 1 Type II
- SOC 2 Type II
- ISO 27001:2022
- CSA STAR (self-assessment)
Customers
- Mid-Market (51-1000 emp.)
- Small-Business (50 or fewer emp.)
Data Residency
Hosted on AWS with multi-region deployments; customers can use EU and US regions (AWS); SCCs and region options available via support
Data Standards
- FHIR
- HL7 v2
- DICOM
- SNOMED
- ICD-10
Deployment Model
Features
- Subscription management
- Recurring billing automation
- Invoicing and credit notes
- Usage-based billing
- Hosted Checkout and Drop-in checkout
- Customer self-serve portal
- Payment gateway & methods support
- Dunning / payment retries & collections
- Coupons, trials and promotions
- Entitlement / feature provisioning
- Reporting & analytics
- Revenue recognition
- Tax handling integrations
- Webhooks & event notifications
- APIs and client SDKs
- Refunds and adjustments
- Billing catalog / pricing catalog
- Audit logs and activity history
- Trial & self-serve flows
- Access controls / role-based access
Id
SW1082
Integration Partners
- Intercom
- Stripe
- PayPal
- Braintree
- Salesforce
- Zendesk
- QuickBooks
- Xero
- NetSuite
- HubSpot
- Zapier
- Chargebee RevRec
- Chargebee Retention
- Chargebee Receivables
- Chargebee Analytics
- Chargebee Checkout
- Chargebee Product Catalog
- Chargebee Subscription Management
- Chargebee Billing Management
- Chargebee Revenue Recognition
- Chargebee Retention Management
Integrations
- Stripe
- PayPal
- Braintree
- Stripe Connect
- Netsuite
- Salesforce
- QuickBooks
- Xero
- Zapier
- Avalara
- HubSpot
- Salesforce CPQ
- NetSuite ERP
- Chargebee Marketplace apps
- Mixpanel
- Segment
- Braze
- Slack
- Microsoft Dynamics
- ADP
Languages Supported
- English
- German
- Dutch
- French
- Spanish
- Italian
- Portuguese
- Japanese
- Chinese
- Korean
- Hindi
- Arabic
- Russian
- Turkish
- Swedish
- Norwegian
- Danish
- Finnish
- Polish
Last Updated
2025-10-11
License
commercial
Market Segment
Optional Modules
- CPQ (configure-price-quote)
- Retention (cancel deflection / retention flows)
- Revenue Recognition (RevRec)
- Entitlements (feature management)
- Checkout Mobile SDKs
- Hosted Customer Portal
- Advanced Reporting / Analytics
- Accounting Connectors
Os Platforms
Pricing Details
Starter Plan: Free for the first $250K of cumulative billing, then 0.75% on billing; Performance Plan: $599/month for up to $100K billing/month, then 0.75% on billing; Enterprise Plan: Custom pricing tailored to business needs. For detailed pricing, visit Chargebee's pricing page.
Pricing Model
subscription
Privacy Features
- BAA available for HIPAA customers (via request)
- Consent management (in-app features)
- Personal data management (retention / deletion controls)
- Data minimization and export/portability features
- Support for SCCs for EU data transfers
Product Code
SW1082
Product Name
Chargebee
Ratings
- 4.4/5 (G2)
- 5.0/5 (Capterra)
- 4.1/5 (Capterra)
Regions Available
Related Urls
Release Year
2011
Security Features
- Encryption in transit (TLS) and at rest
- Role-based access control (RBAC) and custom roles
- SAML 2.0 SSO (Okta, Azure AD, OneLogin)
- Two-factor authentication (2FA)
- Audit logging
- Secure API keys and webhooks
- Vulnerability scanning and periodic VAPT
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- finance teams
- revenue operations teams
- subscription-based businesses
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- The platform is very user-friendly and straightforward, even if you don’t have prior billing management experience. As a CSM, I use it a lot in my daily work, and it was simple to pick up right from the start. Now it feels second nature—everything I need is within easy reach, and the layout makes navigation quick and intuitive. The support team is also very responsive and helpful whenever I have questions.
- I've been using Chargebee for a few months now and I found it very easy and intuitive. It offers a lot of flexibility in subscription plans, pricing, automating billing and payments, and the integrations. It almost never requires any manual intervention. You can create plans with flat, tiered or flexible pricing which really helps. I particularly found the integration with our analytics tool very useful. I found the tool very intuitive but as someone new in the field, their AI chatbot is a life saver. I almost never have to reach out to customer support as I get the answers from the chatbot itself.
- We had a problem with TikTok launching our chargebee pages that required some urgency to resolve. Even though we are likely a small customer for them, the support team recognized the urgency and importance to our business and helped us get to the bottom of the issue quickly. The support engineer was friendly, and the team provided us excellent feedback (including a detailed solution to the problem).
- We’ve been using Chargebee to manage our subscriptions, and it’s been a fantastic experience. The platform is versatile and flexible, making it easy to adapt to our needs as we grow. The interface is straightforward and easy to understand, so we were able to get started without any headaches or long onboarding. What we really appreciate is how smoothly Chargebee handles even complex billing scenarios, like recurring payments or customized pricing plans. It also connects well with the other tools we use, which saves us a lot of time and manual work. Their support team is another big plus. Always helpful, quick to respond, and genuinely invested in solving any issues. Overall, Chargebee has made managing our subscriptions much simpler, letting us focus on running the business instead of worrying about billing.
- It is a software suitable for invoices.
- I’ve been using Chargebee for almost 3 years now and have found it really helpful for managing invoicing and subscriptions for our customers. What stands out most to me is the customer support - I was genuinely impressed by how responsive the team was to a minor bug I reported, and how thoroughly they worked to resolve it!
- Chargebee’s integration with various payment gateways and ease of use makes subscription management smooth. The platform is incredibly flexible, which suits our growing needs.
- Chargebee Is a billing tool that has effective features. Chargebee is reliable and simple to implement. It has great customer support team.
- I like about Chargebee is, of course, what you can do with it (although I still have a lot to discover :) ), and especially how quick, responsive and proactive the support team is. I always receive a clear answer very quickly.
- Chargebee is a billing tool that has effective features. Chargebee is reliable and simple to implement. It has great customer support team.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "Chargebee",
"company_name": "Chargebee",
"product_url": "https://www.chargebee.com",
"company_url": "https://www.chargebee.com",
"related_urls": [
"https://elion.health/products/chargebee"
],
"product_code": "SW1082",
"summary": "Chargebee is a subscription billing and revenue management platform that automates billing, invoicing, and revenue recognition for subscription-based businesses, enabling efficient revenue operations and growth.",
"description": "Chargebee offers a comprehensive suite of tools for subscription billing, invoicing, revenue recognition, and subscription management. It supports various pricing models, including flat fee, usage-based, and hybrid models, and integrates with over 30 payment gateways and 60+ third-party applications. The platform is designed to automate complex billing scenarios, manage product catalogs, and provide detailed financial reporting, catering to businesses of all sizes seeking to optimize their subscription revenue processes.",
"categories": [
"administrative Operations",
"billing",
"revenue Cycle",
"subscription Management",
"Administrative",
"Billing",
"Revenue Management",
"Subscription Management"
],
"market_segment": [
"enterprise",
"smb"
],
"target_users": [
"finance teams",
"revenue operations teams",
"subscription-based businesses"
],
"specialties": [
"Subscription Billing",
"Revenue Recognition",
"Invoicing",
"Subscription Management",
"Pricing Models",
"Payment Gateway Integration",
"Financial Reporting",
"Product Catalog Management"
],
"regions_available": [
"North America",
"Europe",
"Asia Pacific",
"Australia",
"South America",
"Africa"
],
"languages_supported": [
"English",
"German",
"Dutch",
"French",
"Spanish",
"Italian",
"Portuguese",
"Japanese",
"Chinese",
"Korean",
"Hindi",
"Arabic",
"Russian",
"Turkish",
"Swedish",
"Norwegian",
"Danish",
"Finnish",
"Polish"
],
"pricing_model": "subscription",
"pricing_details": "Starter Plan: Free for the first $250K of cumulative billing, then 0.75% on billing; Performance Plan: $599/month for up to $100K billing/month, then 0.75% on billing; Enterprise Plan: Custom pricing tailored to business needs. For detailed pricing, visit Chargebee's pricing page.",
"license": "commercial",
"company_offices": [
"United States",
"India",
"United Kingdom",
"Australia",
"Singapore",
"Germany",
"France",
"Canada",
"Netherlands",
"Japan"
],
"company_founding": "2011",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Subscription management",
"Recurring billing automation",
"Invoicing and credit notes",
"Usage-based billing",
"Hosted Checkout and Drop-in checkout",
"Customer self-serve portal",
"Payment gateway & methods support",
"Dunning / payment retries & collections",
"Coupons, trials and promotions",
"Entitlement / feature provisioning",
"Reporting & analytics",
"Revenue recognition",
"Tax handling integrations",
"Webhooks & event notifications",
"APIs and client SDKs",
"Refunds and adjustments",
"Billing catalog / pricing catalog",
"Audit logs and activity history",
"Trial & self-serve flows",
"Access controls / role-based access"
],
"optional_modules": [
"CPQ (configure-price-quote)",
"Retention (cancel deflection / retention flows)",
"Revenue Recognition (RevRec)",
"Entitlements (feature management)",
"Checkout Mobile SDKs",
"Hosted Customer Portal",
"Advanced Reporting / Analytics",
"Accounting Connectors"
],
"integrations": [
"Stripe",
"PayPal",
"Braintree",
"Stripe Connect",
"Netsuite",
"Salesforce",
"QuickBooks",
"Xero",
"Zapier",
"Avalara",
"HubSpot",
"Salesforce CPQ",
"NetSuite ERP",
"Chargebee Marketplace apps",
"Mixpanel",
"Segment",
"Braze",
"Slack",
"Microsoft Dynamics",
"ADP"
],
"data_standards": [
"FHIR",
"HL7 v2",
"DICOM",
"SNOMED",
"ICD-10"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"GDPR",
"PCI DSS Level 1",
"SOC 1 Type II",
"SOC 2 Type II",
"ISO 27001:2022",
"CSA STAR (self-assessment)"
],
"certifications": [
"FDA 510(k)",
"CE/MDR",
"ONC",
"ISO",
"SOC 2 Type II",
"SOC 1 Type II",
"ISO 27001:2022",
"CSA STAR (self-assessment)"
],
"security_features": [
"Encryption in transit (TLS) and at rest",
"Role-based access control (RBAC) and custom roles",
"SAML 2.0 SSO (Okta, Azure AD, OneLogin)",
"Two-factor authentication (2FA)",
"Audit logging",
"Secure API keys and webhooks",
"Vulnerability scanning and periodic VAPT"
],
"privacy_features": [
"BAA available for HIPAA customers (via request)",
"Consent management (in-app features)",
"Personal data management (retention / deletion controls)",
"Data minimization and export/portability features",
"Support for SCCs for EU data transfers"
],
"data_residency": "Hosted on AWS with multi-region deployments; customers can use EU and US regions (AWS); SCCs and region options available via support",
"customers": [
"Mid-Market (51-1000 emp.)",
"Small-Business (50 or fewer emp.)"
],
"user_reviews": [
"The platform is very user-friendly and straightforward, even if you don’t have prior billing management experience. As a CSM, I use it a lot in my daily work, and it was simple to pick up right from the start. Now it feels second nature—everything I need is within easy reach, and the layout makes navigation quick and intuitive. The support team is also very responsive and helpful whenever I have questions.",
"I've been using Chargebee for a few months now and I found it very easy and intuitive. It offers a lot of flexibility in subscription plans, pricing, automating billing and payments, and the integrations. It almost never requires any manual intervention. You can create plans with flat, tiered or flexible pricing which really helps. I particularly found the integration with our analytics tool very useful. I found the tool very intuitive but as someone new in the field, their AI chatbot is a life saver. I almost never have to reach out to customer support as I get the answers from the chatbot itself.",
"We had a problem with TikTok launching our chargebee pages that required some urgency to resolve. Even though we are likely a small customer for them, the support team recognized the urgency and importance to our business and helped us get to the bottom of the issue quickly. The support engineer was friendly, and the team provided us excellent feedback (including a detailed solution to the problem).",
"We’ve been using Chargebee to manage our subscriptions, and it’s been a fantastic experience. The platform is versatile and flexible, making it easy to adapt to our needs as we grow. The interface is straightforward and easy to understand, so we were able to get started without any headaches or long onboarding. What we really appreciate is how smoothly Chargebee handles even complex billing scenarios, like recurring payments or customized pricing plans. It also connects well with the other tools we use, which saves us a lot of time and manual work. Their support team is another big plus. Always helpful, quick to respond, and genuinely invested in solving any issues. Overall, Chargebee has made managing our subscriptions much simpler, letting us focus on running the business instead of worrying about billing.",
"It is a software suitable for invoices.",
"I’ve been using Chargebee for almost 3 years now and have found it really helpful for managing invoicing and subscriptions for our customers. What stands out most to me is the customer support - I was genuinely impressed by how responsive the team was to a minor bug I reported, and how thoroughly they worked to resolve it!",
"Chargebee’s integration with various payment gateways and ease of use makes subscription management smooth. The platform is incredibly flexible, which suits our growing needs.",
"Chargebee Is a billing tool that has effective features. Chargebee is reliable and simple to implement. It has great customer support team.",
"I like about Chargebee is, of course, what you can do with it (although I still have a lot to discover :) ), and especially how quick, responsive and proactive the support team is. I always receive a clear answer very quickly.",
"Chargebee is a billing tool that has effective features. Chargebee is reliable and simple to implement. It has great customer support team."
],
"ratings": [
"4.4/5 (G2)",
"5.0/5 (Capterra)",
"4.1/5 (Capterra)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2011",
"integration_partners": [
"Intercom",
"Stripe",
"PayPal",
"Braintree",
"Salesforce",
"Zendesk",
"QuickBooks",
"Xero",
"NetSuite",
"HubSpot",
"Zapier",
"Chargebee RevRec",
"Chargebee Retention",
"Chargebee Receivables",
"Chargebee Analytics",
"Chargebee Checkout",
"Chargebee Product Catalog",
"Chargebee Subscription Management",
"Chargebee Billing Management",
"Chargebee Revenue Recognition",
"Chargebee Retention Management"
],
"id": "SW1082",
"slug": "chargebee",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/chargebee.json"
}
}