chargebee

JSON twin: https://www.healthaidb.com/software/chargebee.json

Company Name

Chargebee

Product URL

https://www.chargebee.com/billing/

Company URL

https://www.chargebee.com

Categories

Summary

Chargebee is a cloud subscription billing and revenue management platform that automates recurring billing, invoicing, payments, revenue recognition and subscription lifecycle operations for businesses.

Description

Chargebee provides SaaS-based subscription management, recurring and usage-based billing, invoicing, hosted checkout and customer self-service, tax automation, dunning/collections, revenue recognition (ASC 606/IFRS 15) and analytics, with extensive APIs and marketplace integrations to connect to payment gateways, accounting and CRM systems.

Api Available

yes

Certifications

Company Founding

2011

Company Offices

Compliance

Customers

Data Residency

Hosted on AWS with multi-region deployments; customers can use EU and US regions (AWS); SCCs and region options available via support

Data Standards

Deployment Model

Features

Id

P0333

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial/proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Offers a free trial; public tiered pricing available on website for SMB/Scale plans; enterprise pricing available by contacting sales (contact vendor for custom/enterprise quotes).

Pricing Model

subscription

Privacy Features

Ratings

Regions Available

Release Year

2011

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Chargebee",
  "company_url": "https://www.chargebee.com",
  "company_offices": [
    "United States",
    "Netherlands",
    "Ireland",
    "India"
  ],
  "company_founding": "2011",
  "product_url": "https://www.chargebee.com/billing/",
  "categories": [
    "administrative",
    "billing",
    "subscription management",
    "revenue recognition",
    "payments",
    "CPQ",
    "retention",
    "analytics"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.chargebee.com/billing/",
    "https://www.chargebee.com/docs/",
    "https://www.chargebee.com/security/",
    "https://www.chargebee.com/pricing/",
    "https://www.chargebee.com/contact/",
    "https://marketplace.chargebee.com/",
    "https://www.g2.com/products/chargebee/reviews",
    "https://www.capterra.com/p/145176/Chargebee/",
    "https://status.chargebee.com/",
    "https://www.chargebee.com/company/terms/"
  ],
  "summary": "Chargebee is a cloud subscription billing and revenue management platform that automates recurring billing, invoicing, payments, revenue recognition and subscription lifecycle operations for businesses.",
  "description": "Chargebee provides SaaS-based subscription management, recurring and usage-based billing, invoicing, hosted checkout and customer self-service, tax automation, dunning/collections, revenue recognition (ASC 606/IFRS 15) and analytics, with extensive APIs and marketplace integrations to connect to payment gateways, accounting and CRM systems.",
  "target_users": [
    "finance teams",
    "billing teams",
    "revenue operations (RevOps)",
    "accounting",
    "subscription product managers",
    "developers",
    "founders/CEOs",
    "sales/quoting teams"
  ],
  "specialties": [],
  "regions_available": [
    "Global (130+ countries)",
    "North America",
    "Europe",
    "Asia Pacific",
    "Australia",
    "Latin America"
  ],
  "languages_supported": [
    "English",
    "Deutsch",
    "Dutch",
    "Français"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Offers a free trial; public tiered pricing available on website for SMB/Scale plans; enterprise pricing available by contacting sales (contact vendor for custom/enterprise quotes).",
  "license": "commercial/proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Subscription management (plans, addons, billing cycles)",
    "Recurring billing automation",
    "Invoicing and credit notes",
    "Usage-based / metered billing",
    "Hosted Checkout and Drop-in checkout",
    "Customer self-serve portal",
    "Payment gateway & methods support",
    "Dunning / payment retries & collections",
    "Coupons, trials and promotions",
    "Entitlement / feature provisioning",
    "Reporting & analytics (revenue, MRR, churn)",
    "Revenue recognition / RevRec",
    "Tax handling integrations",
    "Webhooks & event notifications",
    "APIs and client SDKs",
    "Refunds and adjustments",
    "Billing catalog / pricing catalog",
    "Audit logs and activity history",
    "Trial & self-serve flows",
    "Access controls / role-based access"
  ],
  "optional_modules": [
    "CPQ (configure-price-quote)",
    "Retention (cancel deflection / retention flows)",
    "Revenue Recognition (RevRec)",
    "Entitlements (feature management)",
    "Checkout Mobile SDKs",
    "Hosted Customer Portal",
    "Advanced Reporting / Analytics",
    "Accounting Connectors"
  ],
  "integrations": [
    "Salesforce",
    "HubSpot",
    "NetSuite",
    "QuickBooks Online",
    "Xero",
    "Sage Intacct",
    "Stripe",
    "PayPal",
    "Braintree",
    "Avalara (tax)",
    "Google Analytics",
    "Apple App Store",
    "Google Play Store",
    "Zapier",
    "OAuth / SAML IdPs (Okta, Azure AD, OneLogin)"
  ],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "PCI DSS Level 1",
    "SOC 1 Type II",
    "SOC 2 Type II",
    "ISO 27001:2022",
    "GDPR",
    "HIPAA",
    "CSA STAR / CAIQ"
  ],
  "certifications": [
    "PCI DSS Level 1",
    "SOC 1 Type II",
    "SOC 2 Type II",
    "ISO 27001:2022",
    "CSA STAR (self-assessment)"
  ],
  "security_features": [
    "Encryption in transit (TLS) and at rest",
    "Role-based access control (RBAC) and custom roles",
    "SAML 2.0 SSO (Okta, Azure AD, OneLogin)",
    "Two-factor authentication (2FA)",
    "Audit logging",
    "Secure API keys and webhooks",
    "Vulnerability scanning and periodic VAPT"
  ],
  "privacy_features": [
    "BAA available for HIPAA customers (via request)",
    "Consent management (in-app features)",
    "Personal data management (retention / deletion controls)",
    "Data minimization and export/portability features",
    "Support for SCCs for EU data transfers"
  ],
  "data_residency": "Hosted on AWS with multi-region deployments; customers can use EU and US regions (AWS); SCCs and region options available via support",
  "customers": [
    "Condé Nast",
    "Freepik",
    "Typeform",
    "Phrase",
    "Personio",
    "ScreenCloud",
    "Pret a Manger",
    "NextBillion AI",
    "Bark",
    "Casi",
    "Proxyclick",
    "RightNowMedia",
    "TradeIdeas",
    "Yousign",
    "Acloudguru",
    "Upcodes",
    "Userlane",
    "Circleloop",
    "Doctify",
    "Drawboard",
    "Instaply",
    "T2D2",
    "Codacy",
    "Jane",
    "FMG",
    "Brevo",
    "Limechat",
    "Tokyotreat",
    "Drake Software",
    "Whereby"
  ],
  "user_reviews": [
    "Their customer support is horrendous.",
    "Chargebee is like Stripe but you can choose your own merchant account.",
    "It integrates well with Salesforce and made quoting and subscription management much easier.",
    "It can get pricey as things get more complex.",
    "Easy to set up, intuitive UI and powerful subscription/pricing flexibility.",
    "Migration took effort but once set up billing automation saved us a lot of time.",
    "Support can be slow on edge cases; product is powerful but has a learning curve.",
    "Great for handling usage-based billing and complex pricing models.",
    "We had an integration go down and it took days to resolve.",
    "Good documentation and APIs — developers found it straightforward to integrate."
  ],
  "ratings": [
    "G2: 4.6/5 (based on hundreds of reviews)",
    "Capterra: 4.4/5 (user reviews)",
    "TrustRadius: ~4.4/5 (user ratings)"
  ],
  "support_channels": [
    "email",
    "chat",
    "ticketing",
    "community",
    "phone"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite/implementation",
    "subscription_academy"
  ],
  "release_year": "2011",
  "integration_partners": [
    "Stripe",
    "PayPal",
    "Braintree",
    "Stripe Connect",
    "Netsuite",
    "Salesforce",
    "QuickBooks",
    "Xero",
    "Zapier",
    "Avalara",
    "HubSpot",
    "Salesforce CPQ",
    "NetSuite ERP",
    "Chargebee Marketplace apps",
    "Mixpanel",
    "Segment",
    "Braze",
    "Slack",
    "Microsoft Dynamics",
    "ADP"
  ],
  "id": "P0333",
  "slug": "chargebee",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/chargebee.json"
  }
}