JSON twin: https://www.healthaidb.com/software/centrak.json
CenTrak
CenTrak is a real-time location system (RTLS) platform for healthcare that provides room- and bed-level tracking of assets, patients, and staff to improve operational efficiency, safety, and infection control.
CenTrak delivers an enterprise RTLS combining clinical-grade locating (BLE, Wi‑Fi, other modes), wearable tags and sensors, and cloud/software applications for asset tracking, staff/patient safety (infant protection, wander management, staff duress), workflow automation (nurse call automation, clinical milestones), hand-hygiene and contact-tracing, and environmental/temperature monitoring. CenTrak offers consulting, implementation, 24/7 support, Connect Pulse system management, analytics and integrations with EMR, CMMS, nurse call and other hospital systems.
yes
2007
US-based cloud hosting with customer/region options available via deployment (contact vendor)
P0326
2025-09-07
commercial proprietary
Contact vendor for customized pricing, deployment tiers, and licensing; demo and ROI assessments available.
enterprise_quote
2003
Cloud-hosted or on-prem server deployment; requires facility network/WLAN or wired infrastructure and IoT gateways; supports integration via REST/HL7 endpoints
product
1.0
{
"company_name": "CenTrak",
"company_url": "https://centrak.com",
"company_offices": [
"United States"
],
"company_founding": "2007",
"product_url": "https://centrak.com/solutions",
"categories": [
"administrative - asset tracking",
"safety",
"clinical - workflow",
"infection control",
"patient-facing - experience/wayfinding",
"environmental monitoring",
"infrastructure - RTLS/IoT"
],
"market_segment": [
"enterprise"
],
"links": [
"https://centrak.com",
"https://centrak.com/company/about",
"https://centrak.com/solutions",
"https://centrak.com/integration-partners",
"https://centrak.com/support",
"https://knowledge.centrak.com",
"https://centrak.com/news/connectrt-software-platform",
"https://www.halma.com/our-companies/centrak",
"https://www.gartner.com/reviews/market/indoor-location-services/vendor/halma-centrak/product/centrak-rtls",
"https://www.prnewswire.com/news-releases/centrak-transforms-healthcare-operations-with-connectrt-software-platform-302068234.html"
],
"summary": "CenTrak is a real-time location system (RTLS) platform for healthcare that provides room- and bed-level tracking of assets, patients, and staff to improve operational efficiency, safety, and infection control.",
"description": "CenTrak delivers an enterprise RTLS combining clinical-grade locating (BLE, Wi‑Fi, other modes), wearable tags and sensors, and cloud/software applications for asset tracking, staff/patient safety (infant protection, wander management, staff duress), workflow automation (nurse call automation, clinical milestones), hand-hygiene and contact-tracing, and environmental/temperature monitoring. CenTrak offers consulting, implementation, 24/7 support, Connect Pulse system management, analytics and integrations with EMR, CMMS, nurse call and other hospital systems.",
"target_users": [
"clinicians",
"nurses",
"biomedical/clinical engineers",
"hospital administrators",
"IT/healthcare IT",
"facilities/operations managers",
"infection prevention teams",
"supply chain/biomed techs",
"senior living staff"
],
"specialties": [
"hospital operations",
"infection control",
"emergency/acute care",
"perioperative services",
"radiology (asset tracking)",
"pharmacy",
"clinical laboratory",
"blood bank",
"vaccine storage",
"senior living",
"critical care",
"facility management"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"Australia",
"Ireland",
"Middle East",
"Europe"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for customized pricing, deployment tiers, and licensing; demo and ROI assessments available.",
"license": "commercial proprietary",
"deployment_model": [
"cloud (SaaS)",
"on_prem",
"hybrid"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Real-time asset tracking",
"Logistics automation / on-demand ordering",
"Asset utilization & historical reporting",
"PAR-level inventory management",
"Staff duress / man-down alert",
"Infant protection",
"Wander management",
"Nurse call automation integration",
"Clinical workflow automation",
"Hand-hygiene compliance monitoring",
"Contact tracing",
"Digital wayfinding & mapping",
"Patient infotainment integrations",
"Temperature & environmental monitoring (vaccine, blood bank, cryogenic)",
"Alerts & notifications",
"Integration hub / open platform",
"Analytics and trend reporting",
"Device/tag management",
"Mapping of staff presence for patient engagement",
"Scalable IoT/RTLS infrastructure"
],
"optional_modules": [
"TruView (Senior Living)",
"Elpas series (wearable/man-down)",
"Hand hygiene module",
"Contact tracing module",
"Environment/temperature monitoring module",
"Nurse call automation module",
"Infant protection module",
"Staff duress module",
"Analytics/BI module",
"Wayfinding module"
],
"integrations": [
"Cisco",
"HPE Aruba Networking",
"Juniper Networks",
"Epic",
"Oracle",
"MEDITECH",
"Ascom",
"Austco",
"Baxter / Hillrom",
"Critical Alert",
"Jeron Electronic Systems",
"Rauland Ametek",
"West-Com",
"Static Systems Group",
"GetWell Network",
"HCI",
"Vibe",
"Iron Bridge",
"Spok",
"ZulaFly"
],
"data_standards": [
"HL7 v2",
"FHIR",
"RESTful API",
"HTTP POST"
],
"api_available": "yes",
"system_requirements": "Cloud-hosted or on-prem server deployment; requires facility network/WLAN or wired infrastructure and IoT gateways; supports integration via REST/HL7 endpoints",
"compliance": [
"SOC 2",
"HIPAA"
],
"certifications": [
"SOC 2"
],
"security_features": [
"Encryption (in transit & at rest)",
"RBAC",
"SSO/SAML",
"Audit logs",
"2FA"
],
"privacy_features": [
"BAA available",
"Data minimization/controls",
"Audit trail for access"
],
"data_residency": "US-based cloud hosting with customer/region options available via deployment (contact vendor)",
"customers": [
"Mission Hospital",
"Piedmont Healthcare",
"Texas Health Resources",
"Vixia (VIXIA)"
],
"user_reviews": [
"It tracks hand washing opportunities, which helps us be a little more mindful about wash in/out. It also helps the managers spread the workload around.",
"Fast ROI — helped cut costs, increased nurse satisfaction and improved asset management in a short time."
],
"ratings": [
"Best in KLAS (RTLS) — Ranked Best in KLAS (2022)",
"KLAS performance scores — highest performance score among RTLS vendors (multiple years)",
"Recognized by Frost & Sullivan as Global Healthcare RTLS Company of the Year",
"Mentioned in Gartner coverage for Indoor Location Services / RTLS"
],
"support_channels": [
"email",
"phone",
"ticketing",
"documentation"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite"
],
"release_year": "2003",
"integration_partners": [
"Cerner",
"Ascom",
"Leapfrog Group"
],
"id": "P0326",
"slug": "centrak",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/centrak.json"
}
}