celo-health

JSON twin: https://www.healthaidb.com/software/celo-health.json

Company Name

Celo

Product URL

https://www.celohealth.com/us/

Company URL

https://www.celohealth.com/

Categories

Summary

Celo is a HIPAA-compliant secure collaboration and messaging platform for healthcare teams, available on iOS, Android and web, designed to streamline care coordination and team communication.

Description

Celo provides encrypted, healthcare‑focused messaging, group/team channels, secure file and image sharing, and administrative controls to support real‑time care coordination across hospitals, clinics, skilled nursing and other care settings. The platform is cloud‑hosted (Microsoft Azure), marketed internationally, and emphasises security, compliance and enterprise deployment options.

Api Available

yes

Certifications

Company Founding

2014

Company Offices

Compliance

Customers

Data Residency

Hosted on Microsoft Azure (multi-region/global with active geo-replication; US/EU region options)

Data Standards

Deployment Model

Features

Id

P0323

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Free plan for teams and individuals; paid/business tiers and enterprise plans available (vendor contact for detailed pricing). G2 lists a Business Pro starting at $199/month; trial/demo via vendor.

Pricing Model

freemium

Privacy Features

Ratings

Regions Available

Release Year

2016

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Celo",
  "company_url": "https://www.celohealth.com/",
  "company_offices": [
    "New Zealand",
    "United States",
    "United Kingdom"
  ],
  "company_founding": "2014",
  "product_url": "https://www.celohealth.com/us/",
  "categories": [
    "clinical",
    "communication",
    "collaboration",
    "patient-facing",
    "administrative",
    "secure messaging"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "healthcare providers"
  ],
  "links": [
    "https://www.celohealth.com/features/",
    "https://www.celohealth.com/security/",
    "https://www.celohealth.com/us/plans",
    "https://www.celohealth.com/about-us",
    "https://support.celohealth.com/hc/en-us",
    "https://elion.health/products/celo-health",
    "https://www.g2.com/products/celo-health/reviews",
    "https://www.celohealth.com/customers"
  ],
  "summary": "Celo is a HIPAA-compliant secure collaboration and messaging platform for healthcare teams, available on iOS, Android and web, designed to streamline care coordination and team communication.",
  "description": "Celo provides encrypted, healthcare‑focused messaging, group/team channels, secure file and image sharing, and administrative controls to support real‑time care coordination across hospitals, clinics, skilled nursing and other care settings. The platform is cloud‑hosted (Microsoft Azure), marketed internationally, and emphasises security, compliance and enterprise deployment options.",
  "target_users": [
    "clinicians",
    "nurses",
    "care coordinators",
    "clinical administrators",
    "telemedicine teams",
    "allied health professionals",
    "IT/security teams"
  ],
  "specialties": [
    "hospital medicine",
    "telemedicine",
    "skilled nursing / long‑term care",
    "emergency medicine",
    "ambulance / aeromedical services"
  ],
  "regions_available": [
    "United States",
    "New Zealand",
    "Australia",
    "Indonesia",
    "International / global (used in 87 countries via MSF deployments)"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "freemium",
  "pricing_details": "Free plan for teams and individuals; paid/business tiers and enterprise plans available (vendor contact for detailed pricing). G2 lists a Business Pro starting at $199/month; trial/demo via vendor.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS",
    "cloud"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Secure 1:1 messaging",
    "Group messaging",
    "Notification center",
    "Multimedia sharing (photos, video, documents)",
    "In-app camera with annotation and timestamping",
    "Secure Library for shared media",
    "Dedicated workspaces",
    "Verified user directory",
    "Patient-centric case management (patient cases)",
    "External chat (secure patient/family/stakeholder communication)",
    "Role-based messaging and shared role inbox",
    "Do-Not-Disturb / work-life separation",
    "Admin panel for user and settings management",
    "Broadcast / org-wide messaging",
    "EHR integration (push/pull patient photos, notes, documents)",
    "Secure voice and video calling",
    "Shift / team coordination tools",
    "Audit logging / activity tracking"
  ],
  "optional_modules": [
    "EHR integration (FHIR-enabled APIs)",
    "Secure video & voice calling (enterprise add-on)",
    "Enterprise admin / directory integrations",
    "Broadcast/comms management"
  ],
  "integrations": [],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "RESTful APIs",
    "OAuth2"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "GDPR",
    "ISO 27001",
    "SOC 2",
    "Cyber Essentials",
    "Information Commissioner's Office"
  ],
  "certifications": [
    "ISO 27001 (data center)",
    "SOC 2",
    "Cyber Essentials"
  ],
  "security_features": [
    "Encryption in transit and at rest",
    "Transparent Data Encryption (TDE) for databases",
    "Field-level encryption for patient data",
    "API key authentication",
    "Mutual TLS (mutual SSL)",
    "IP restrictions",
    "Biometric / PIN device access controls",
    "Audit logs",
    "Verified user identity checks"
  ],
  "privacy_features": [
    "BAA available (HIPAA compliant)",
    "Verified identity/profession/workplace for users",
    "No permanent storage of patient data on device; automatic removal from device memory",
    "Separation of clinical images from personal device gallery"
  ],
  "data_residency": "Hosted on Microsoft Azure (multi-region/global with active geo-replication; US/EU region options)",
  "customers": [
    "Médecins Sans Frontières / Doctors Without Borders (MSF)",
    "NZ Air Ambulance Service",
    "Canterbury District Health Board (CDHB)",
    "Auckland District Health Board (Auckland DHB)",
    "Hawke's Bay District Health Board (Hawke's Bay DHB)",
    "Visiting Angels",
    "M&D Care"
  ],
  "user_reviews": [],
  "ratings": [
    "G2 — 4.6 out of 5 (Celo product profile, ~50–60 reviews)"
  ],
  "support_channels": [
    "email",
    "chat",
    "ticketing",
    "resources/help center",
    "demo/contact form"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "2016",
  "integration_partners": [
    "Med App",
    "Médecins Sans Frontières / Doctors Without Borders (partner/customer)",
    "HIPAA Journal (sponsor/partner)",
    "Auckland DHB",
    "Canterbury DHB",
    "Hawke's Bay DHB",
    "Visiting Angels",
    "Microsoft Azure",
    "M&D Care",
    "Core Schedule"
  ],
  "id": "P0323",
  "slug": "celo-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/celo-health.json"
  }
}