Celo Health
JSON twin: https://www.healthaidb.com/software/celo-health.json
Company Name
Celo
Product URL
https://www.celohealth.com/us/
Company URL
https://www.celohealth.com
Categories
Summary
Celo Health offers a HIPAA-compliant messaging platform designed to enhance secure communication among healthcare teams, facilitating efficient collaboration and patient care.
Description
Celo Health provides a secure, HIPAA-compliant messaging platform that enables healthcare teams to communicate efficiently and securely. The platform is available on iOS, Android, and web, and is used by over 500 healthcare organizations worldwide. It integrates with existing Electronic Health Records (EHR) systems and features a built-in directory for instant access to team members. Celo Health is trusted by organizations like Doctors Without Borders, supporting healthcare operations in 87 countries. The company has offices in Auckland, Sydney, London, and Seattle.
Api Available
yes
Certifications
- Microsoft Azure cloud partner
- Crest Accredited security partners
Company Founding
2017
Company Offices
Compliance
- HIPAA
- GDPR
- HITECH
- SOC 2
- ISO 27001
Customers
- Doctors Without Borders
- MSF
- Seattle Children's Hospital
- Providence Health & Services
- Kaiser Permanente
- Sutter Health
- Dignity Health
- Cedars-Sinai Medical Center
- UCLA Health
- UC San Francisco Health
- UC San Diego Health
- UC Irvine Health
- UC Davis Health
- UC Los Angeles Health
Data Residency
Microsoft Azure data centers worldwide
Data Standards
Deployment Model
Features
- Secure messaging
- HIPAA compliance
- Instant onboarding
- Built-in directory
- Clinical image annotation
- Patient data encryption
- Mobile device security
- FHIR integration
- EHR integration
- Audit logs
- Multi-factor authentication
- Biometric authentication
- Cross-organizational communication
- Real-time communication
- User verification
- Data residency in Microsoft Azure data centers
Id
SW1075
Integration Partners
- Microsoft Azure
- Google Cloud
- Amazon Web Services
- Slack
- Microsoft Teams
- Zoom
- Salesforce
- Epic Systems
- Cerner
- Allscripts
- Meditech
- Athenahealth
- NextGen Healthcare
- eClinicalWorks
- Greenway Health
- McKesson
- GE Healthcare
- Siemens Healthineers
- Philips Healthcare
Integrations
- Electronic Health Records (EHRs)
- Core Schedule rostering solution
Languages Supported
- English
- Spanish
- French
- German
- Italian
- Portuguese
- Dutch
- Russian
- Chinese
- Japanese
- Korean
- Arabic
- Hindi
- Bengali
- Punjabi
- Javanese
- Turkish
- Vietnamese
- Telugu
- Marathi
Last Updated
2025-10-11
License
commercial
Market Segment
Optional Modules
- External chat with patients
- Roster scheduling integration
Os Platforms
Pricing Details
Tier names, public prices, trial info, or 'contact vendor'
Pricing Model
subscription
Privacy Features
- BAA available
- Consent management
- Anonymization
- Data minimization
Product Code
SW1075
Product Name
Celo Health
Ratings
- 4.6 out of 5 stars on G2 (57 reviews)
Regions Available
Related Urls
Release Year
2016
Security Features
- Encryption
- RBAC
- SSO/SAML
- Audit logs
- 2FA
- DLP
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- clinicians
- nurses
- patients
- admins
- payers
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- I really enjoy the ease of using Salo because it’s just like any other messaging app. All of the users are authenticated. And it’s HIPAA compliance, which is one of the number one issues with any type of other messaging systems regarding healthcare teams!
- Everyone is on it. Easy to find people elsewhere
- We’ve been using the Celo app for our team communications, and it has been a game changer. The interface is extremely user-friendly, making it easy for everyone—from new staff to seasoned team members—to get up and running quickly. What we love most is that it’s HIPAA compliant, which gives us full confidence that our patient communications are secure and meet all privacy regulations. This peace of mind is invaluable in our line of work, and Celo delivers it without sacrificing speed or convenience. The combination of intuitive design, seamless functionality, and strong security makes Celo a must-have tool for any healthcare organization looking to streamline communication while protecting patient information.
- Celo is a great app to ensure personal and professional information is kept separate. It is safe and reliable. It is easy to use and introduce to new users as well. Our caregivers use the app very often. We also like that we can create different group chats for different purposes. Our caregivers feel a part of a group and it increases productivity and communication. Implementing Celo has dramatically increased caregiver response time. Its group-oriented setup enhanced client care experiences, fostering tailored discussions and advice. Additionally, Celo played a vital role in boosting employee satisfaction by fostering a strong sense of team belonging and positive engagement.
- We have been well supported to get the teams setup and work through processes. Very responsive when we have questions. The privacy aspect was very important to us and the usability moved us away from team members usings WhatsApp that had us very nervous. Celo is easy to use and allows our teams to connect with each other during shifts or needing to fill shifts.
- I like best about Celo that I can export Chat files and use them in an AI application to make summaries and work with the data to give best advices for nurses, therapist and extern service providers according to their needs. The most difficult and worst of this application is the search function because it does not work at all, in the chats trying to put any word and search for data is impossible. We have to search data manually by scrolling and this may take very long if we have to go back by many days..
- The thing I like most about Celo is the support. I can email or call any time for help and the response is always immediate. I feel like Celo values our company as a user. I also love the ease of use. The app is seamless on the web or on the phone. Our support rep made it super easy to add users and did all the hard work for me. We use Celo every day to chat about clients and their care. The integration was also super easy as Celo sent links to all of our caregivers and they were easily able to start using the app.
- It is helpful that you can create chats within different groups of your business and send messages out right away. I have not encountered any down sides to CELO.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "Celo Health",
"company_name": "Celo",
"product_url": "https://www.celohealth.com/us/",
"company_url": "https://www.celohealth.com",
"related_urls": [
"https://elion.health/products/celo-health"
],
"product_code": "SW1075",
"summary": "Celo Health offers a HIPAA-compliant messaging platform designed to enhance secure communication among healthcare teams, facilitating efficient collaboration and patient care.",
"description": "Celo Health provides a secure, HIPAA-compliant messaging platform that enables healthcare teams to communicate efficiently and securely. The platform is available on iOS, Android, and web, and is used by over 500 healthcare organizations worldwide. It integrates with existing Electronic Health Records (EHR) systems and features a built-in directory for instant access to team members. Celo Health is trusted by organizations like Doctors Without Borders, supporting healthcare operations in 87 countries. The company has offices in Auckland, Sydney, London, and Seattle.",
"categories": [
"clinical Care",
"administrative Operations",
"patient Facing",
"communication",
"care Coordination",
"Clinical",
"Administrative",
"Patient-facing",
"Communication",
"Collaboration"
],
"market_segment": [
"enterprise",
"smb",
"consumer"
],
"target_users": [
"clinicians",
"nurses",
"patients",
"admins",
"payers"
],
"specialties": [
"Radiology",
"Cardiology",
"Oncology",
"Pediatrics",
"Emergency Medicine",
"Orthopedics",
"Neurology",
"Psychiatry",
"Obstetrics",
"Gynecology",
"Dermatology",
"Gastroenterology",
"Pulmonology",
"Infectious Diseases",
"Endocrinology",
"Rheumatology",
"Urology",
"Nephrology",
"Hematology",
"Allergy And Immunology"
],
"regions_available": [
"United States",
"New Zealand",
"Australia",
"United Kingdom",
"Indonesia"
],
"languages_supported": [
"English",
"Spanish",
"French",
"German",
"Italian",
"Portuguese",
"Dutch",
"Russian",
"Chinese",
"Japanese",
"Korean",
"Arabic",
"Hindi",
"Bengali",
"Punjabi",
"Javanese",
"Turkish",
"Vietnamese",
"Telugu",
"Marathi"
],
"pricing_model": "subscription",
"pricing_details": "Tier names, public prices, trial info, or 'contact vendor'",
"license": "commercial",
"company_offices": [
"New Zealand",
"United States",
"United Kingdom"
],
"company_founding": "2017",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Secure messaging",
"HIPAA compliance",
"Instant onboarding",
"Built-in directory",
"Clinical image annotation",
"Patient data encryption",
"Mobile device security",
"FHIR integration",
"EHR integration",
"Audit logs",
"Multi-factor authentication",
"Biometric authentication",
"Cross-organizational communication",
"Real-time communication",
"User verification",
"Data residency in Microsoft Azure data centers"
],
"optional_modules": [
"External chat with patients",
"Roster scheduling integration"
],
"integrations": [
"Electronic Health Records (EHRs)",
"Core Schedule rostering solution"
],
"data_standards": [
"FHIR",
"HL7"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"GDPR",
"HITECH",
"SOC 2",
"ISO 27001"
],
"certifications": [
"Microsoft Azure cloud partner",
"Crest Accredited security partners"
],
"security_features": [
"Encryption",
"RBAC",
"SSO/SAML",
"Audit logs",
"2FA",
"DLP"
],
"privacy_features": [
"BAA available",
"Consent management",
"Anonymization",
"Data minimization"
],
"data_residency": "Microsoft Azure data centers worldwide",
"customers": [
"Doctors Without Borders",
"MSF",
"Seattle Children's Hospital",
"Providence Health & Services",
"Kaiser Permanente",
"Sutter Health",
"Dignity Health",
"Cedars-Sinai Medical Center",
"UCLA Health",
"UC San Francisco Health",
"UC San Diego Health",
"UC Irvine Health",
"UC Davis Health",
"UC Los Angeles Health"
],
"user_reviews": [
"I really enjoy the ease of using Salo because it’s just like any other messaging app. All of the users are authenticated. And it’s HIPAA compliance, which is one of the number one issues with any type of other messaging systems regarding healthcare teams!",
"Everyone is on it. Easy to find people elsewhere",
"We’ve been using the Celo app for our team communications, and it has been a game changer. The interface is extremely user-friendly, making it easy for everyone—from new staff to seasoned team members—to get up and running quickly. What we love most is that it’s HIPAA compliant, which gives us full confidence that our patient communications are secure and meet all privacy regulations. This peace of mind is invaluable in our line of work, and Celo delivers it without sacrificing speed or convenience. The combination of intuitive design, seamless functionality, and strong security makes Celo a must-have tool for any healthcare organization looking to streamline communication while protecting patient information.",
"Celo is a great app to ensure personal and professional information is kept separate. It is safe and reliable. It is easy to use and introduce to new users as well. Our caregivers use the app very often. We also like that we can create different group chats for different purposes. Our caregivers feel a part of a group and it increases productivity and communication. Implementing Celo has dramatically increased caregiver response time. Its group-oriented setup enhanced client care experiences, fostering tailored discussions and advice. Additionally, Celo played a vital role in boosting employee satisfaction by fostering a strong sense of team belonging and positive engagement.",
"We have been well supported to get the teams setup and work through processes. Very responsive when we have questions. The privacy aspect was very important to us and the usability moved us away from team members usings WhatsApp that had us very nervous. Celo is easy to use and allows our teams to connect with each other during shifts or needing to fill shifts.",
"I like best about Celo that I can export Chat files and use them in an AI application to make summaries and work with the data to give best advices for nurses, therapist and extern service providers according to their needs. The most difficult and worst of this application is the search function because it does not work at all, in the chats trying to put any word and search for data is impossible. We have to search data manually by scrolling and this may take very long if we have to go back by many days..",
"The thing I like most about Celo is the support. I can email or call any time for help and the response is always immediate. I feel like Celo values our company as a user. I also love the ease of use. The app is seamless on the web or on the phone. Our support rep made it super easy to add users and did all the hard work for me. We use Celo every day to chat about clients and their care. The integration was also super easy as Celo sent links to all of our caregivers and they were easily able to start using the app.",
"It is helpful that you can create chats within different groups of your business and send messages out right away. I have not encountered any down sides to CELO."
],
"ratings": [
"4.6 out of 5 stars on G2 (57 reviews)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2016",
"integration_partners": [
"Microsoft Azure",
"Google Cloud",
"Amazon Web Services",
"Slack",
"Microsoft Teams",
"Zoom",
"Salesforce",
"Epic Systems",
"Cerner",
"Allscripts",
"Meditech",
"Athenahealth",
"NextGen Healthcare",
"eClinicalWorks",
"Greenway Health",
"McKesson",
"GE Healthcare",
"Siemens Healthineers",
"Philips Healthcare"
],
"id": "SW1075",
"slug": "celo-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/celo-health.json"
}
}