JSON twin: https://www.healthaidb.com/software/cedar.json
Cedar
https://www.cedar.com/solutions/cedarpay/
Cedar is a patient financial engagement platform that personalizes billing, payments, benefits discovery, and AI-driven support to simplify the patient billing journey and improve provider financial outcomes.
Cedar delivers an end-to-end patient financial experience for hospitals, health systems, and medical groups by combining payer data, payment processing, benefits and financial-assistance enrollment, AI-powered support, and integrated contact center/IVR capabilities to increase collections, reduce calls, and improve patient satisfaction.
yes
2016
P0320
2025-09-07
commercial proprietary
Contact vendor for pricing; enterprise SaaS contracts typically quoted per-organization or per-volume. (No public list prices; trials/demos available upon request.)
enterprise_quote
2016
product
1.0
{
"company_name": "Cedar",
"company_url": "https://www.cedar.com/",
"company_offices": [
"United States"
],
"company_founding": "2016",
"product_url": "https://www.cedar.com/solutions/cedarpay/",
"categories": [
"patient financial engagement",
"revenue cycle management",
"patient payments",
"patient support",
"patient-facing",
"administrative"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.cedar.com/",
"https://www.cedar.com/company/",
"https://www.cedar.com/solutions/",
"https://www.cedar.com/solutions/cedarpay/",
"https://www.cedar.com/cedar-suite/",
"https://www.cedar.com/security/",
"https://www.cedar.com/contact-us/",
"https://elion.health/products/cedar",
"https://www.g2.com/products/cedar-cedar/reviews",
"https://klasresearch.com/vendor-ratings/cedar/78688"
],
"summary": "Cedar is a patient financial engagement platform that personalizes billing, payments, benefits discovery, and AI-driven support to simplify the patient billing journey and improve provider financial outcomes.",
"description": "Cedar delivers an end-to-end patient financial experience for hospitals, health systems, and medical groups by combining payer data, payment processing, benefits and financial-assistance enrollment, AI-powered support, and integrated contact center/IVR capabilities to increase collections, reduce calls, and improve patient satisfaction.",
"target_users": [
"health system revenue cycle teams",
"hospital administrators",
"medical group administrators",
"billing staff/collections teams",
"contact center agents",
"patients/consumers",
"payer partners"
],
"specialties": [
"hospital medicine",
"outpatient clinics",
"specialty practices",
"ambulatory care",
"emergency medicine"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; enterprise SaaS contracts typically quoted per-organization or per-volume. (No public list prices; trials/demos available upon request.)",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Patient-facing digital billing portal",
"Real-time deductible trackers (250+ payers)",
"Integration of EOB and payer benefit insights",
"Instant HSA balance checks",
"Personalized estimates and payment roadmaps",
"Customizable payment plans",
"AI-driven discounts and eligibility guidance",
"Multi-channel outreach (pre- and post-care)",
"Self-service payments and payment scheduling",
"Staff support tools for expedited collections",
"Reporting and analytics on payments and engagement"
],
"optional_modules": [
"Payment plans/financing module",
"HSA integration module",
"EOB ingestion/benefit insights module",
"AI-driven discount/offer module"
],
"integrations": [
"Epic",
"Cerner",
"Meditech",
"Practice/billing systems (general billing system integrations)",
"Payer networks / insurance payers (EOB and benefits feeds)",
"HSA/FSA providers"
],
"data_standards": [
"HL7 v2",
"FHIR",
"RESTful APIs",
"EOB-standard formats (payer-provided EOB data)"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITRUST CSF",
"PCI DSS"
],
"certifications": [
"HITRUST CSF",
"PCI DSS compliance"
],
"security_features": [
"Encryption at rest and in transit",
"Role-based access control (RBAC)",
"SSO/SAML support",
"Audit logging",
"Multi-factor authentication (MFA/2FA)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Data minimization practices",
"Privacy policy and controls for patient data access"
],
"data_residency": "",
"customers": [
"Novant Health",
"Providence",
"ChristianaCare",
"Allegheny Health Network (AHN)",
"AnMed",
"Advanced Dermatology and Cosmetic Surgery",
"West Tennessee Healthcare",
"ApolloMD"
],
"user_reviews": [],
"ratings": [
"90% patient satisfaction rate after using Cedar Pay (reported via Stripe customer survey / Cedar-Stripe partnership materials)",
"88% of patients report a positive experience (AVIA Marketplace summary)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"patient_help / knowledge base",
"ask an expert (web contact form)"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2016",
"integration_partners": [
"Epic",
"Cerner",
"athenahealth",
"Stripe",
"EHR integrations (general)"
],
"id": "P0320",
"slug": "cedar",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/cedar.json"
}
}