Carrot
JSON twin: https://www.healthaidb.com/software/carrot.json
Company Name
Carrot
Product URL
https://www.carrotfertility.com
Company URL
https://www.carrotfertility.com
Categories
Summary
Carrot Fertility offers comprehensive, global fertility and family-building benefits, providing personalized support for individuals and organizations navigating various reproductive health journeys.
Description
Carrot Fertility is a global fertility benefits provider that offers personalized support for individuals and organizations navigating various reproductive health journeys. Their services include fertility preservation, assisted reproduction, adoption, pregnancy support, menopause care, and low testosterone management. Carrot's platform provides access to a network of over 11,000 eligible providers across 170+ countries, offering culturally competent care tailored to individual needs. The company also offers Carrot Rx®, a virtual pharmacy for fertility medications, and the Carrot Card®, a flexible fertility benefits debit card for convenient payment worldwide. Founded in 2016, Carrot has raised over $115 million and serves more than 1,000 customers globally.
Api Available
unknown
Certifications
- FDA 510(k)
- CE/MDR
- ONC
- ISO 27001
Company Founding
2016
Company Offices
Compliance
- HIPAA
- SOC 2 Type II
- HITRUST
- PCI-DSS
- GDPR
- CCPA
- ISO 27001
Customers
Data Residency
US/EU regions
Data Standards
- FHIR
- HL7 v2
- DICOM
- SNOMED
- ICD-10
Deployment Model
Features
- Fertility health support
- Fertility preservation (egg, sperm, embryo freezing)
- Assisted reproduction (IVF, IUI)
- Adoption assistance
- Gestational surrogacy
- Pregnancy and postpartum care
- Parenting and return to work support
- Menopause and low testosterone support
- Global provider network
- Personalized care plans
- 24/7 expert support
- Language and currency support
- Carrot Card for fertility care payments
- Carrot Rx for fertility medication needs
- Metabolic-fertility program (Sprints)
Id
SW2679
Integration Partners
Integrations
- Microsoft Azure
- Okta
- G Suite
- OneLogin
- Sumo Logic
- Zendesk
- Snowflake
- Fivetran
- Domo
- Google Cloud
- Amazon Web Services
- Files.com
- Salesforce
- PointClickCare
- MatrixCare
- FHIR R4
- HL7 v2.x
- AWS
Languages Supported
- English
- Spanish
- French
- German
- Italian
- Dutch
- Swedish
- Norwegian
- Danish
- Finnish
- Portuguese
- Japanese
- Korean
- Chinese
- Arabic
- Russian
- Hindi
- Bengali
- Punjabi
- Urdu
Last Updated
2025-10-11
License
commercial
Market Segment
Optional Modules
- Carrot Card
- Carrot Rx
- Sprints
Os Platforms
Pricing Details
Contact vendor for pricing information.
Pricing Model
subscription
Privacy Features
- BAA available
- Consent management
- Anonymization
- Data minimization
- Privacy notice
- Terms of data processing
- HIPAA business associate terms
- Subprocessors
- Code of conduct
- Privacy policy
Product Code
SW2679
Product Name
Carrot
Ratings
- 3.3 out of 5 stars on Glassdoor
- 4.7 out of 5 stars on App Store
- 1.0 out of 5 stars on App Store (India)
- Not BBB Accredited
Regions Available
Related Urls
Release Year
2016
Security Features
- Encryption at rest (AES-256)
- Encryption in transit (TLS 1.2)
- Single sign-on (SSO)
- Anti-money laundering program
- Penetration testing
- Audit logs
- 2FA
- RBAC
- MFA
- Data retention (7 years)
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- patients
- clinicians
- nurses
- admins
- employers
- health plans
- payers
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- I had previously registered and setup my Carrot account in the web-based portal. The app is easy to navigate and is wonderful for submitting claim substantiation! So easy to take the pic on your phone and upload.
- Carrot already offers an amazing service and now they have a great app to go with it :)
- I couldn't imagine having to make these life altering fertility decisions alone and without support.
- Great people and great mission.
- Competitive pay and good benefits
- Collaborative, creative, and diligent team
- The culture was great in the beginning.
- Supportive leadership that listens and acts on feedback.
- Expect constant, brutal layoffs and resignations.
- Managers have been asking direct reports if they know who is writing the negative Glassdoor reviews (I have been asked this myself and felt extremely uncomfortable
- HR claims to be happy to accept feedback, but quick to throw it in the shredder (along with employee reports of bullying and harassment by upper management).
- Currently, there is no 401k match, but hoping this will change.
- I’m all for giving people opportunities to grow and challenge themselves; however, how about we give those opportunities internally first?
- This place is a mess and 2023 was the proof. There were constant organizational changes - lay offs, restructuring, people mysteriously leaving, people being promoted to positions they are not objectively qualified for...the list goes on. The sales organization is the biggest example of this. We have leaders that are unqualified/inexperienced, multiple levels of managers with unclear roles on what they do besides apply pressure to us, managers who have little to no knowledge of what we sell/do, unrealistic quotas, unfair treatment of certain employees who are clearly "favorites" with leadership, a CEO that is over-involved in accounts and reprimanding employees as if they are children, leadership + team members who point fingers at anyone but them when we lose a deal, and diminishing work/life balance. With the change in branding this year (Women+ versus a focus on everyone, black branding versus our 2022 white/orange, moving to a slide demo versus our platform demo, constant changes in pricing), we are practically giving away business to Maven. Most of our sales team has one foot out the door already. I sincerely hope Carrot makes some serious positive changes in 2024.
- Great company with a great culture
- Very well organized - workout put valued over hours worked - present and responsive leadership
- Incredible Company with an Amazing Mission!
- I truly love my job! Job: First and foremost, working in the fertility space is incredibly fulfilling. I thoroughly enjoy speaking with people about what our company does and how it can help so many people. I've never felt so educated about such an important topic. I love working here and I come into work every day so happy that I'm working at an organization that very truly changes people's lives. Our leadership truly listens to us and genuinely care about us as people. Management is always striving to help us and ensure we have what we need to succeed. Team/Culture: I work with such passionate and driven people every day. Our CEO is so clearly passionate about the industry and the duty that we have to advocate and support people navigating the fertility and family planning journey. The team here at Carrot is open, collaborative, respectful and fun! Perks: Lunch is provided every Friday and on any days with new hires. We have a wellness benefit which is great and I really appreciate that. Tons of great snacks, Bevi machine, and dog-friendly office. Work from home Wednesday's are amazing and the general PTO policy allows us to have a great work/life balance.
- No real cons, just desire for more enriched benefits. We are still a growing organization and I look forward to the day we offer 401k, and free lunches 5 days a week.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "Carrot",
"company_name": "Carrot",
"product_url": "https://www.carrotfertility.com",
"company_url": "https://www.carrotfertility.com",
"related_urls": [],
"product_code": "SW2679",
"summary": "Carrot Fertility offers comprehensive, global fertility and family-building benefits, providing personalized support for individuals and organizations navigating various reproductive health journeys.",
"description": "Carrot Fertility is a global fertility benefits provider that offers personalized support for individuals and organizations navigating various reproductive health journeys. Their services include fertility preservation, assisted reproduction, adoption, pregnancy support, menopause care, and low testosterone management. Carrot's platform provides access to a network of over 11,000 eligible providers across 170+ countries, offering culturally competent care tailored to individual needs. The company also offers Carrot Rx®, a virtual pharmacy for fertility medications, and the Carrot Card®, a flexible fertility benefits debit card for convenient payment worldwide. Founded in 2016, Carrot has raised over $115 million and serves more than 1,000 customers globally.",
"categories": [
"clinical Care",
"administrative Operations",
"patient Facing",
"diagnostic Support",
"telehealth",
"pharmaceuticals",
"benefits Administration",
"public Health",
"Clinical",
"Administrative",
"Patient-facing",
"Diagnostic",
"Telehealth",
"Pharmaceutical",
"Benefits Management",
"Global Health",
"Menopause Care",
"Low Testosterone Management"
],
"market_segment": [
"enterprise",
"smb",
"consumer"
],
"target_users": [
"patients",
"clinicians",
"nurses",
"admins",
"employers",
"health plans",
"payers"
],
"specialties": [
"Fertility Preservation",
"Assisted Reproduction",
"Adoption",
"Pregnancy Support",
"Menopause Care",
"Low Testosterone Management"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"Australia",
"Germany",
"France",
"Netherlands",
"Sweden",
"Norway",
"Denmark",
"Finland",
"Spain",
"Italy",
"Belgium",
"Switzerland",
"Austria",
"Ireland",
"New Zealand",
"Japan",
"South Korea"
],
"languages_supported": [
"English",
"Spanish",
"French",
"German",
"Italian",
"Dutch",
"Swedish",
"Norwegian",
"Danish",
"Finnish",
"Portuguese",
"Japanese",
"Korean",
"Chinese",
"Arabic",
"Russian",
"Hindi",
"Bengali",
"Punjabi",
"Urdu"
],
"pricing_model": "subscription",
"pricing_details": "Contact vendor for pricing information.",
"license": "commercial",
"company_offices": [
"United States",
"United Kingdom",
"Canada",
"Australia",
"Germany",
"France",
"Netherlands",
"Sweden",
"Norway",
"Denmark"
],
"company_founding": "2016",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Fertility health support",
"Fertility preservation (egg, sperm, embryo freezing)",
"Assisted reproduction (IVF, IUI)",
"Adoption assistance",
"Gestational surrogacy",
"Pregnancy and postpartum care",
"Parenting and return to work support",
"Menopause and low testosterone support",
"Global provider network",
"Personalized care plans",
"24/7 expert support",
"Language and currency support",
"Carrot Card for fertility care payments",
"Carrot Rx for fertility medication needs",
"Metabolic-fertility program (Sprints)"
],
"optional_modules": [
"Carrot Card",
"Carrot Rx",
"Sprints"
],
"integrations": [
"Microsoft Azure",
"Okta",
"G Suite",
"OneLogin",
"Sumo Logic",
"Zendesk",
"Snowflake",
"Fivetran",
"Domo",
"Google Cloud",
"Amazon Web Services",
"Files.com",
"Salesforce",
"PointClickCare",
"MatrixCare",
"FHIR R4",
"HL7 v2.x",
"AWS"
],
"data_standards": [
"FHIR",
"HL7 v2",
"DICOM",
"SNOMED",
"ICD-10"
],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2 Type II",
"HITRUST",
"PCI-DSS",
"GDPR",
"CCPA",
"ISO 27001"
],
"certifications": [
"FDA 510(k)",
"CE/MDR",
"ONC",
"ISO 27001"
],
"security_features": [
"Encryption at rest (AES-256)",
"Encryption in transit (TLS 1.2)",
"Single sign-on (SSO)",
"Anti-money laundering program",
"Penetration testing",
"Audit logs",
"2FA",
"RBAC",
"MFA",
"Data retention (7 years)"
],
"privacy_features": [
"BAA available",
"Consent management",
"Anonymization",
"Data minimization",
"Privacy notice",
"Terms of data processing",
"HIPAA business associate terms",
"Subprocessors",
"Code of conduct",
"Privacy policy"
],
"data_residency": "US/EU regions",
"customers": [
"Carrot Fertility Inc."
],
"user_reviews": [
"I had previously registered and setup my Carrot account in the web-based portal. The app is easy to navigate and is wonderful for submitting claim substantiation! So easy to take the pic on your phone and upload.",
"Carrot already offers an amazing service and now they have a great app to go with it :)",
"I couldn't imagine having to make these life altering fertility decisions alone and without support.",
"Great people and great mission.",
"Competitive pay and good benefits",
"Collaborative, creative, and diligent team",
"The culture was great in the beginning.",
"Supportive leadership that listens and acts on feedback.",
"Expect constant, brutal layoffs and resignations.",
"Managers have been asking direct reports if they know who is writing the negative Glassdoor reviews (I have been asked this myself and felt extremely uncomfortable",
"HR claims to be happy to accept feedback, but quick to throw it in the shredder (along with employee reports of bullying and harassment by upper management).",
"Currently, there is no 401k match, but hoping this will change.",
"I’m all for giving people opportunities to grow and challenge themselves; however, how about we give those opportunities internally first?",
"This place is a mess and 2023 was the proof. There were constant organizational changes - lay offs, restructuring, people mysteriously leaving, people being promoted to positions they are not objectively qualified for...the list goes on. The sales organization is the biggest example of this. We have leaders that are unqualified/inexperienced, multiple levels of managers with unclear roles on what they do besides apply pressure to us, managers who have little to no knowledge of what we sell/do, unrealistic quotas, unfair treatment of certain employees who are clearly \"favorites\" with leadership, a CEO that is over-involved in accounts and reprimanding employees as if they are children, leadership + team members who point fingers at anyone but them when we lose a deal, and diminishing work/life balance. With the change in branding this year (Women+ versus a focus on everyone, black branding versus our 2022 white/orange, moving to a slide demo versus our platform demo, constant changes in pricing), we are practically giving away business to Maven. Most of our sales team has one foot out the door already. I sincerely hope Carrot makes some serious positive changes in 2024.",
"Great company with a great culture",
"Very well organized - workout put valued over hours worked - present and responsive leadership",
"Incredible Company with an Amazing Mission!",
"I truly love my job! Job: First and foremost, working in the fertility space is incredibly fulfilling. I thoroughly enjoy speaking with people about what our company does and how it can help so many people. I've never felt so educated about such an important topic. I love working here and I come into work every day so happy that I'm working at an organization that very truly changes people's lives. Our leadership truly listens to us and genuinely care about us as people. Management is always striving to help us and ensure we have what we need to succeed. Team/Culture: I work with such passionate and driven people every day. Our CEO is so clearly passionate about the industry and the duty that we have to advocate and support people navigating the fertility and family planning journey. The team here at Carrot is open, collaborative, respectful and fun! Perks: Lunch is provided every Friday and on any days with new hires. We have a wellness benefit which is great and I really appreciate that. Tons of great snacks, Bevi machine, and dog-friendly office. Work from home Wednesday's are amazing and the general PTO policy allows us to have a great work/life balance.",
"No real cons, just desire for more enriched benefits. We are still a growing organization and I look forward to the day we offer 401k, and free lunches 5 days a week."
],
"ratings": [
"3.3 out of 5 stars on Glassdoor",
"4.7 out of 5 stars on App Store",
"1.0 out of 5 stars on App Store (India)",
"Not BBB Accredited"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2016",
"integration_partners": [
"imaware"
],
"id": "SW2679",
"slug": "carrot",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/carrot.json"
}
}