JSON twin: https://www.healthaidb.com/software/careview.json
CareView Communications
https://care-view.com/software/
CareView is a vendor of video-based patient safety and virtual care systems for hospitals and long-term care that provide centralized video monitoring, two-way audio/video controllers, analytics and sensor-based resident monitoring to reduce falls and sitter costs.
CareView (CareView Communications, Inc.) offers the CareView Patient Safety System (SitterView, TeleMedView and CareView Controller) and CareView Connect for long-term care — a modular solution combining in‑room HD cameras with 2‑way audio/video, mobile/portable/fixed controllers, analytics dashboard, predictive ‘virtual bed/chair rails' algorithms, sensor packages, alert management and caregiver/resident apps. Deployed in hospitals and long‑term care facilities, the product supports virtual sitter/virtual nursing workflows, hybrid bedside/remote care, EHR workflow links, HIPAA compliance and HITRUST certification. Sales models include subscription (monitoring + services) and sales/licensing of hardware with annual software fees.
yes
1997
P0308
2025-09-07
commercial proprietary
subscription and sales-based contracting (monthly subscription per monitored bed or upfront hardware sale + annual software license); public pricing not published — contact vendor
enterprise_quote
2006
Proprietary in-room CareView cameras/controllers; modern web browser for client access; hospital network connectivity (recommended gigabit LAN); cloud-hosted services for SaaS deployments
product
1.0
{
"company_name": "CareView Communications",
"company_url": "https://care-view.com/",
"company_offices": [
"United States"
],
"company_founding": "1997",
"product_url": "https://care-view.com/software/",
"categories": [
"clinical",
"patient-facing",
"remote monitoring",
"virtual care",
"telehealth",
"patient safety",
"AI-assisted monitoring"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://care-view.com/",
"https://care-view.com/software/",
"https://care-view.com/integrations/",
"https://care-view.com/about-us/",
"https://care-view.com/hardware/",
"https://care-view.com/newsroom/",
"https://www.sec.gov/Archives/edgar/data/1377149/000183988223013128/crvw-10k_123122.htm",
"https://care-view.com/careview-communications-unveils-software-version-5-12-expanding-patient-safety-capabilities/",
"https://www.linkedin.com/company/careview-communications",
"https://www.sonifi.com/"
],
"summary": "CareView is a vendor of video-based patient safety and virtual care systems for hospitals and long-term care that provide centralized video monitoring, two-way audio/video controllers, analytics and sensor-based resident monitoring to reduce falls and sitter costs.",
"description": "CareView (CareView Communications, Inc.) offers the CareView Patient Safety System (SitterView, TeleMedView and CareView Controller) and CareView Connect for long-term care — a modular solution combining in‑room HD cameras with 2‑way audio/video, mobile/portable/fixed controllers, analytics dashboard, predictive ‘virtual bed/chair rails' algorithms, sensor packages, alert management and caregiver/resident apps. Deployed in hospitals and long‑term care facilities, the product supports virtual sitter/virtual nursing workflows, hybrid bedside/remote care, EHR workflow links, HIPAA compliance and HITRUST certification. Sales models include subscription (monitoring + services) and sales/licensing of hardware with annual software fees.",
"target_users": [
"nurses",
"clinicians",
"patient safety officers",
"telehealth/virtual nursing staff",
"clinical operations/administrators",
"long-term care staff",
"family/caregivers",
"IT/biomed teams"
],
"specialties": [
"patient safety",
"fall prevention",
"remote patient monitoring",
"virtual nursing/virtual sitter",
"long-term care monitoring",
"telehealth/telemedicine",
"clinical surveillance"
],
"regions_available": [
"United States",
"International"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "subscription and sales-based contracting (monthly subscription per monitored bed or upfront hardware sale + annual software license); public pricing not published — contact vendor",
"license": "commercial proprietary",
"deployment_model": [
"SaaS",
"on_prem",
"hybrid"
],
"os_platforms": [
"Web"
],
"features": [
"Virtual Nursing (remote vRN workflows)",
"Virtual Sitting (centralized multi-patient video monitoring)",
"AI-driven predictive monitoring (Virtual Bed Rails®, Virtual Chair Rails®)",
"Continuous real-time video streaming",
"Two-way secure audio/video communication",
"Clinical documentation within platform",
"Customizable workflows and configurations",
"Real-time analytics dashboard",
"Reporting and operational analytics",
"Alerts and escalation routing",
"Integration with third-party systems (EHR, nurse call, in-room TV)",
"Centralized sitter management (SitterView)",
"TeleCareView module (tele-nursing communications)"
],
"optional_modules": [
"TeleCareView (virtual nursing communications/documentation)",
"EDW integration / enterprise data warehouse export",
"SitterView client enhancements",
"Advanced analytics / custom reporting"
],
"integrations": [
"Epic",
"Cerner",
"Allscripts",
"Meditech",
"Hillrom",
"Vocera",
"Mobile Heartbeat (iMobile)",
"GetWell",
"SONIFI"
],
"data_standards": [
"HL7 v2",
"FHIR"
],
"api_available": "yes",
"system_requirements": "Proprietary in-room CareView cameras/controllers; modern web browser for client access; hospital network connectivity (recommended gigabit LAN); cloud-hosted services for SaaS deployments",
"compliance": [
"HITRUST",
"FIPS 140-2"
],
"certifications": [
"HITRUST Certified",
"FIPS 140-2 validated cryptographic module (#3998)"
],
"security_features": [
"FIPS-validated encryption",
"Role-based access control (RBAC)",
"Audit logging",
"Single sign-on (SSO) support",
"Two-factor authentication (2FA)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Access auditing/logging",
"Configurable consent and notification workflows"
],
"data_residency": "",
"customers": [
"Mercy Medical Center (Cedar Rapids)",
"Memorial Hospital Biloxi",
"Northeast Georgia Medical Center - Braselton",
"Alaska Native Medical Center",
"Doctors Hospital (Coral Gables, FL)",
"Confluence Health",
"Lakeview Specialty Hospital and Rehabilitation Center",
"First Care Health Center",
"PIH Health Whittier"
],
"user_reviews": [
"Poor management, lack of communication between accounts. No Support from management. Hospital accounts continuously complained about software issues.",
"Management is incredibly disorganized. There is no QA process. There is no product owner. There is no IT department.",
"The system reduced sitter hours and helped lower fall rates in our deployment (reported in independent hospital press coverage)."
],
"ratings": [
"HITRUST CSF: Certified (company states HITRUST certification since 2017)",
"Glassdoor: 1.6/5 (company employee reviews)"
],
"support_channels": [],
"training_options": [
"documentation",
"live_online"
],
"release_year": "2006",
"integration_partners": [
"Allscripts",
"Cerner",
"Epic",
"Meditech",
"Hillrom",
"mobileheartBeat",
"Vocera",
"GetWell",
"SONIFI"
],
"id": "P0308",
"slug": "careview",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/careview.json"
}
}