CareSync

JSON twin: https://www.healthaidb.com/software/caresync.json

Company Name

CareAcademy

Product URL

https://careacademy.com/caresync/

Company URL

https://careacademy.com

Categories

• administrative Operations
• clinical Care
• patient Facing
• Administrative
• Clinical

Summary

CareSync by CareAcademy is a platform designed to streamline the recruitment, verification, and onboarding of direct care workers, aiming to address the shortage of caregivers in the post-acute care industry.

Description

CareSync by CareAcademy offers a unified ecosystem that enables employers to recruit credentialed candidates, verify caregiver records, and expedite onboarding through features like Shared Training History, which allows caregivers to transfer completed training across employers, reducing redundant training and accelerating time-to-work.

Api Available

yes

Certifications

• SOC-2 Type II

Company Founding

2016

Company Offices

• United States

Compliance

• HIPAA
• SOC-2 Type II

Customers

• CareAcademy

Data Residency

US-only

Data Standards

• HL7 v2.x
• FHIR R4

Deployment Model

• SaaS

Features

• Shared Training History
• Caregiver Training Management
• Compliance Reporting
• Onboarding Automation
• Single Sign-On (SSO)
• Multi-location Support
• Customizable Curriculum by Role
• Spanish Translated Experience
• Advanced Reporting
• In-dashboard Messaging
• Smart Text and Email Reminders
• Content Creation Tools
• Branded Portal Experience

Id

SW2738

Integration Partners

Integrations

• WellSky Personal Care
• AxisCare
• AlayaCare
• Spectrum Teletrack
• eRSP

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• HHA Training
• Nurse Education - ANCC
• Nursing Clinical Skills
• Specialized Certifications
• SNF Training
• Admin Training CEUs
• Recruitment, Onboarding and Retention Library
• Self-Serve Video Library

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Consent Management
• Data Minimization

Product Code

SW2738

Product Name

CareSync

Ratings

• 4.4 out of 5 stars on G2

Regions Available

• United States

Related Urls

Release Year

2016

Security Features

• Encryption at rest
• Encryption in transit
• Role-Based Access Control (RBAC)
• Multi-Factor Authentication (MFA)
• Audit Logs

Specialties

• Home Care
• Home Health
• Senior Living
• Hospice

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• employers
• caregivers
• HR professionals

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Care Academy has been wonderful in staying within compliance with state regulations. Care Academy has a variety of classes to offer with different levels to keep employees engaged. Care Academy is one of the best I have found out there for caregivers. The cost is great, material is wonderful and ease of use is good.
• CareAcademy is super user friendly, it is very easy to add/remove new users. I have had lots of positive feedback from our employees on the UI and user experience. I personally like the fact that it makes it so easy to keep us compliant with our licensure. The customer service team is always very responsive when I have questions, and extremely helpful.
• Care Academy is super user-friendly and seamlessly integrates with our other platforms.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "CareSync",
  "company_name": "CareAcademy",
  "product_url": "https://careacademy.com/caresync/",
  "company_url": "https://careacademy.com",
  "related_urls": [],
  "product_code": "SW2738",
  "summary": "CareSync by CareAcademy is a platform designed to streamline the recruitment, verification, and onboarding of direct care workers, aiming to address the shortage of caregivers in the post-acute care industry.",
  "description": "CareSync by CareAcademy offers a unified ecosystem that enables employers to recruit credentialed candidates, verify caregiver records, and expedite onboarding through features like Shared Training History, which allows caregivers to transfer completed training across employers, reducing redundant training and accelerating time-to-work.",
  "categories": [
    "administrative Operations",
    "clinical Care",
    "patient Facing",
    "Administrative",
    "Clinical",
    "Patient-facing"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "employers",
    "caregivers",
    "HR professionals"
  ],
  "specialties": [
    "Home Care",
    "Home Health",
    "Senior Living",
    "Hospice"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2016",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Shared Training History",
    "Caregiver Training Management",
    "Compliance Reporting",
    "Onboarding Automation",
    "Single Sign-On (SSO)",
    "Multi-location Support",
    "Customizable Curriculum by Role",
    "Spanish Translated Experience",
    "Advanced Reporting",
    "In-dashboard Messaging",
    "Smart Text and Email Reminders",
    "Content Creation Tools",
    "Branded Portal Experience"
  ],
  "optional_modules": [
    "HHA Training",
    "Nurse Education - ANCC",
    "Nursing Clinical Skills",
    "Specialized Certifications",
    "SNF Training",
    "Admin Training CEUs",
    "Recruitment, Onboarding and Retention Library",
    "Self-Serve Video Library"
  ],
  "integrations": [
    "WellSky Personal Care",
    "AxisCare",
    "AlayaCare",
    "Spectrum Teletrack",
    "eRSP"
  ],
  "data_standards": [
    "HL7 v2.x",
    "FHIR R4"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC-2 Type II"
  ],
  "certifications": [
    "SOC-2 Type II"
  ],
  "security_features": [
    "Encryption at rest",
    "Encryption in transit",
    "Role-Based Access Control (RBAC)",
    "Multi-Factor Authentication (MFA)",
    "Audit Logs"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Consent Management",
    "Data Minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "CareAcademy"
  ],
  "user_reviews": [
    "Care Academy has been wonderful in staying within compliance with state regulations. Care Academy has a variety of classes to offer with different levels to keep employees engaged. Care Academy is one of the best I have found out there for caregivers. The cost is great, material is wonderful and ease of use is good.",
    "CareAcademy is super user friendly, it is very easy to add/remove new users. I have had lots of positive feedback from our employees on the UI and user experience. I personally like the fact that it makes it so easy to keep us compliant with our licensure. The customer service team is always very responsive when I have questions, and extremely helpful.",
    "Care Academy is super user-friendly and seamlessly integrates with our other platforms."
  ],
  "ratings": [
    "4.4 out of 5 stars on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2016",
  "integration_partners": [],
  "id": "SW2738",
  "slug": "caresync",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/caresync.json"
  }
}