JSON twin: https://www.healthaidb.com/software/carestack.json
CareStack
https://carestack.com/dental-software
CareStack is a cloud-based, all‑in‑one dental practice management platform that combines scheduling, clinical charting, billing/RCM, patient engagement, and analytics for single and multi‑location dental practices.
CareStack offers a unified SaaS platform for dental practices and DSOs providing practice management, clinical workflows, revenue cycle management, patient-facing tools (portal, texting, teledentistry), AI-enhanced features and integrations with imaging, telephony and payment partners; includes implementation, data conversion and ongoing support.
yes
2015
Multi-region (US / UK / Australia locales supported via site; hosting region options provided per customer)
P0306
2025-09-07
commercial proprietary
Custom subscription pricing; request a quote / book free demo on vendor site. Pricing varies by locations, providers and chairs; implementation fees may apply for complex migrations.
subscription
2017
product
1.0
{
"company_name": "CareStack",
"company_url": "https://carestack.com/",
"company_offices": [
"United States",
"India",
"United Kingdom",
"Australia"
],
"company_founding": "2015",
"product_url": "https://carestack.com/dental-software",
"categories": [
"administrative",
"clinical",
"patient-facing",
"revenue cycle management",
"analytics",
"imaging",
"telehealth"
],
"market_segment": [
"smb",
"enterprise",
"dso"
],
"links": [
"https://carestack.com/",
"https://carestack.com/dental-software",
"https://carestack.com/dental-software/features",
"https://carestack.com/dental-software/integrations",
"https://carestack.com/pricing",
"https://carestack.com/company",
"https://carestack.com/dental-software/reviews",
"https://www.g2.com/products/carestack/reviews",
"https://www.capterra.com/p/176206/CareStack/reviews/",
"https://developer.carestack.com/"
],
"summary": "CareStack is a cloud-based, all‑in‑one dental practice management platform that combines scheduling, clinical charting, billing/RCM, patient engagement, and analytics for single and multi‑location dental practices.",
"description": "CareStack offers a unified SaaS platform for dental practices and DSOs providing practice management, clinical workflows, revenue cycle management, patient-facing tools (portal, texting, teledentistry), AI-enhanced features and integrations with imaging, telephony and payment partners; includes implementation, data conversion and ongoing support.",
"target_users": [
"dentists",
"dental hygienists",
"dental assistants",
"practice managers",
"front‑office staff",
"billing/RCA staff",
"DSO administrators",
"patients"
],
"specialties": [
"general dentistry",
"oral surgery / implants",
"orthodontics",
"pediatric dentistry",
"periodontics",
"endodontics"
],
"regions_available": [
"United States",
"United Kingdom",
"Australia"
],
"languages_supported": [
"English (US)",
"English (UK)",
"English (AU)"
],
"pricing_model": "subscription",
"pricing_details": "Custom subscription pricing; request a quote / book free demo on vendor site. Pricing varies by locations, providers and chairs; implementation fees may apply for complex migrations.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS",
"cloud"
],
"os_platforms": [
"Web"
],
"features": [
"Scheduling / multi-location scheduling",
"Patient portal (forms, payments)",
"Online self-service scheduling",
"Two-way patient texting",
"Appointment reminders / notifications",
"Teledentistry",
"Clinical charting (general & perio) & clinical notes",
"Treatment planning with e-signatures",
"Digital imaging integrations",
"Electronic prescriptions",
"Revenue cycle management (claims, eligibility, auto-posting)",
"Credit card processing & card-on-file, pay-by-text",
"Payment plans & patient financing",
"Configurable reports & dashboards",
"Lab case & implant tracking",
"Patient kiosk & curbside check-in",
"Reputation management",
"Always-on backups / remote access",
"APIs, webhooks and scheduled data extracts"
],
"optional_modules": [
"AI Suite (clinical imaging, documentation, automations)",
"VoiceStack (AI telephony)",
"Aeka (enterprise imaging)",
"CS Pay (payments)",
"CareRevenue (RCM service)",
"VirtualAssistant (remote front-office support)",
"CS Membership (membership plans)",
"ACE DSN (partner network)"
],
"integrations": [
"Birdeye",
"Swell",
"Complete Specialty",
"Healier",
"Jive",
"Mango",
"OpenCare",
"Pearl",
"RingCentral",
"Sota",
"TigerView",
"XChart",
"OSDental",
"Aeka",
"VoiceStack",
"Payment processors (CS Pay / card on file)"
],
"data_standards": [
""
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2 Type 2",
"ISO 27001",
"GDPR"
],
"certifications": [
"SOC 2 Type 2",
"ISO/IEC 27001",
"HIPAA compliance"
],
"security_features": [
"Encryption in transit and at rest",
"Role-based access control (RBAC)",
"SSO/SAML support",
"Audit logs / activity logging",
"Two-factor authentication (2FA)",
"Always-on backups"
],
"privacy_features": [
"BAA available",
"HIPAA-compliant controls",
"Data access logging",
"Consent-aware patient communications"
],
"data_residency": "Multi-region (US / UK / Australia locales supported via site; hosting region options provided per customer)",
"customers": [
"MI Smiles Dental Group",
"Plum Dental",
"Dental Depot",
"Alpha Dental",
"Dentcare Now",
"Smile Select Dental",
"Morrison Dental Group",
"Westwind Dental",
"Smile Starters",
"American Dental",
"Heritage Dental",
"National Dental",
"Wilmar",
"Alabama Family Dental",
"Root Periodontal and Implant Centers",
"VIPCare Dental",
"Bellano Dental Health",
"Dreamworks Dental",
"Celebration Dental Group",
"Columbia Dentistry for Children"
],
"user_reviews": [
"The user interface is clean and intuitive, and the real-time access to patient data helps our team stay on the same page.",
"Overall, my experience with CareStack has been very positive. It's an all-in-one solution that's easy to use, and the support team is responsive and friendly.",
"CareStack simplifies multi-location management with synced texts, emails, and calls in one system.",
"Claims submission and some insurance workflows can be tricky compared to legacy systems — there was a learning curve for billing staff."
],
"ratings": [
"G2: 4.7 out of 5 (per G2 product page snippet)",
"Capterra: 4.6 out of 5 (per Capterra listing snippet)",
"GetApp: 4.6 out of 5 (per GetApp listing snippet)"
],
"support_channels": [
"phone",
"email",
"support portal/ticketing",
"community",
"developer portal",
"live chat"
],
"training_options": [
"documentation",
"onboarding",
"webinars",
"live_online (remote training)",
"resources/knowledge base"
],
"release_year": "2017",
"integration_parents": [],
"integration_partners": [
"Aeka",
"Apex",
"SOTA Cloud",
"Apteryx Imaging",
"Availity",
"Birdeye",
"BluePay",
"Carestream",
"Change Healthcare",
"Dentaleye",
"DentalXChange",
"Dexis",
"differentkind",
"Dolphin",
"DoseSpot",
"DTX Studio",
"Durr Dental",
"GoDental.AI",
"Heidi",
"iCoreConnect"
],
"id": "P0306",
"slug": "carestack",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/carestack.json"
}
}