CareStack

JSON twin: https://www.healthaidb.com/software/carestack.json

Company Name

CareStack

Product URL

https://carestack.com

Company URL

https://carestack.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• revenue Cycle
• health Data Analytics
• patient Engagement
• cloud-based Solutions
• ai Clinical Documentation Integrity
• clinical Decision Support
• software Development
• Clinical
• Administrative
• Diagnostic
• Revenue Cycle Management
• Analytics
• Cloud-based
• Ai-driven
• Scalable

Summary

CareStack is a cloud-based dental practice management software that streamlines operations and enhances patient care for dental practices of all sizes.

Description

CareStack offers a comprehensive, all-in-one platform for dental practice management, integrating scheduling, patient management, clinical workflows, revenue cycle management, and patient engagement tools. Its cloud-based architecture ensures accessibility and scalability, catering to single-location practices as well as large Dental Support Organizations (DSOs). The platform emphasizes user-friendly interfaces, AI-driven solutions, and robust reporting capabilities to optimize practice efficiency and growth.

Api Available

yes

Certifications

• SOC 2 Type 2
• ISO/IEC 27001
• HIPAA compliance

Company Founding

2015

Company Offices

• United States
• India

Compliance

• HIPAA
• SOC 2 Type 2
• ISO 27001
• GDPR

Customers

• City View Dental
• Southern Dentistry, P.C.

Data Residency

Multi-region (US / UK / Australia locales supported via site; hosting region options provided per customer)

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• cloud

Features

• Scheduling and multi-location scheduling
• Patient portal with forms and payments
• Online self-service scheduling
• Two-way patient texting
• Treatment planning with e-signatures
• Clinical charting for general and periodontal dentistry
• Dental electronic prescriptions
• Clinical notes with templates
• Digital imaging integrations
• Periodontal charting
• Always-on backups
• Centralized claims management
• Electronic statements
• Credit card processing and card-on-file
• Patient financing
• Electronic eligibility verification
• Electronic claim submission and auto-posting
• Payment plans with auto debit
• Dental pay-by-text
• Configurable reports and dashboards
• Lab case management
• Remote access
• Implant tracker
• Patient referral management

Id

SW1060

Integration Partners

• Eaglesoft
• Open Dental
• Curve Dental
• Dentrix

Integrations

• Epic
• Cerner
• PACS
• billing

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• AI Suite (clinical imaging, documentation, automations)
• VoiceStack (AI telephony)
• Aeka (enterprise imaging)
• CS Pay (payments)
• CareRevenue (RCM service)
• VirtualAssistant (remote front-office support)
• CS Membership (membership plans)
• ACE DSN (partner network)

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• HIPAA-compliant controls
• Data access logging
• Consent-aware patient communications

Product Code

SW1060

Product Name

CareStack

Ratings

• 4.7/5 on G2
• 5.0/5 on Capterra

Regions Available

• United States
• United Kingdom
• Australia

Related Urls

• https://elion.health/products/carestack

Release Year

2015

Security Features

• Encryption in transit and at rest
• Role-based access control (RBAC)
• SSO/SAML support
• Audit logs
• Two-factor authentication (2FA)
• Always-on backups

Specialties

• Implant & Oral Surgeons
• Orthodontists
• Pediatric Dentists
• Periodontists
• Endodontists

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• CareStack has a lot of integrated features in its platform. It's more than just a patient scheduler. It's great for daily goal tracking, patient engagement, and business analytics. Our whole administrative team works extensively with this program and are very comfortable with it.
• We looked at several other PMS and they all wanted to charge you separately for all the various aspects and had limited storage so you would have to pay extra after you reached your limit. Carestack has everything you need for one price and no limits on storage. It is easy to navigate once you learn it and we love that you can access it from anywhere. We worked with Caroline and Ayisha during set up and they are amazing. They walked us through each step, were fun to work with and are always quick to respond any time we have a question. We have had a great experience all around.
• We came from a software that after 22 years had hardly changed. It was very outdated. CareStack lets my office look unique and customizes our software to work for us. We couldn't be happier with all the reporting features and the quick response to any questions.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "CareStack",
  "company_name": "CareStack",
  "product_url": "https://carestack.com",
  "company_url": "https://carestack.com",
  "related_urls": [
    "https://elion.health/products/carestack"
  ],
  "product_code": "SW1060",
  "summary": "CareStack is a cloud-based dental practice management software that streamlines operations and enhances patient care for dental practices of all sizes.",
  "description": "CareStack offers a comprehensive, all-in-one platform for dental practice management, integrating scheduling, patient management, clinical workflows, revenue cycle management, and patient engagement tools. Its cloud-based architecture ensures accessibility and scalability, catering to single-location practices as well as large Dental Support Organizations (DSOs). The platform emphasizes user-friendly interfaces, AI-driven solutions, and robust reporting capabilities to optimize practice efficiency and growth.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "revenue Cycle",
    "health Data Analytics",
    "patient Engagement",
    "cloud-based Solutions",
    "ai Clinical Documentation Integrity",
    "clinical Decision Support",
    "software Development",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Revenue Cycle Management",
    "Analytics",
    "Patient Engagement",
    "Cloud-based",
    "Ai-driven",
    "Scalable"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Implant & Oral Surgeons",
    "Orthodontists",
    "Pediatric Dentists",
    "Periodontists",
    "Endodontists"
  ],
  "regions_available": [
    "USA",
    "UK",
    "Australia"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "USA",
    "India"
  ],
  "company_founding": "2015",
  "deployment_model": [
    "SaaS",
    "cloud"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Scheduling and multi-location scheduling",
    "Patient portal with forms and payments",
    "Online self-service scheduling",
    "Two-way patient texting",
    "Treatment planning with e-signatures",
    "Clinical charting for general and periodontal dentistry",
    "Dental electronic prescriptions",
    "Clinical notes with templates",
    "Digital imaging integrations",
    "Periodontal charting",
    "Always-on backups",
    "Centralized claims management",
    "Electronic statements",
    "Credit card processing and card-on-file",
    "Patient financing",
    "Electronic eligibility verification",
    "Electronic claim submission and auto-posting",
    "Payment plans with auto debit",
    "Dental pay-by-text",
    "Configurable reports and dashboards",
    "Lab case management",
    "Remote access",
    "Implant tracker",
    "Patient referral management"
  ],
  "optional_modules": [
    "AI Suite (clinical imaging, documentation, automations)",
    "VoiceStack (AI telephony)",
    "Aeka (enterprise imaging)",
    "CS Pay (payments)",
    "CareRevenue (RCM service)",
    "VirtualAssistant (remote front-office support)",
    "CS Membership (membership plans)",
    "ACE DSN (partner network)"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "PACS",
    "billing"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type 2",
    "ISO 27001",
    "GDPR"
  ],
  "certifications": [
    "SOC 2 Type 2",
    "ISO/IEC 27001",
    "HIPAA compliance"
  ],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access control (RBAC)",
    "SSO/SAML support",
    "Audit logs",
    "Two-factor authentication (2FA)",
    "Always-on backups"
  ],
  "privacy_features": [
    "BAA available",
    "HIPAA-compliant controls",
    "Data access logging",
    "Consent-aware patient communications"
  ],
  "data_residency": "Multi-region (US / UK / Australia locales supported via site; hosting region options provided per customer)",
  "customers": [
    "City View Dental",
    "Southern Dentistry, P.C."
  ],
  "user_reviews": [
    "CareStack has a lot of integrated features in its platform. It's more than just a patient scheduler. It's great for daily goal tracking, patient engagement, and business analytics. Our whole administrative team works extensively with this program and are very comfortable with it.",
    "We looked at several other PMS and they all wanted to charge you separately for all the various aspects and had limited storage so you would have to pay extra after you reached your limit. Carestack has everything you need for one price and no limits on storage. It is easy to navigate once you learn it and we love that you can access it from anywhere. We worked with Caroline and Ayisha during set up and they are amazing. They walked us through each step, were fun to work with and are always quick to respond any time we have a question. We have had a great experience all around.",
    "We came from a software that after 22 years had hardly changed. It was very outdated. CareStack lets my office look unique and customizes our software to work for us. We couldn't be happier with all the reporting features and the quick response to any questions."
  ],
  "ratings": [
    "4.7/5 on G2",
    "5.0/5 on Capterra"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [
    "Eaglesoft",
    "Open Dental",
    "Curve Dental",
    "Dentrix"
  ],
  "id": "SW1060",
  "slug": "carestack",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/carestack.json"
  }
}