caresms

JSON twin: https://www.healthaidb.com/software/caresms.json

Company Name

CareSMS

Product URL

https://www.caresms.io/solutions/intelligent-scheduling-assistant

Company URL

https://www.caresms.io/

Categories

Summary

CareSMS is a HIPAA-compliant platform for home-based care and telehealth that provides intelligent scheduling, mobile dispatch, secure messaging, EHR integrations and an AI voice assistant for transcription and automated documentation.

Description

CareSMS offers a suite for mobile healthcare organizations combining automated scheduling and route optimization, mobile dispatch and mapping, instant messaging and alerts, reporting/analytics, bi-directional EHR integrations (e.g., athenahealth) and the CareSpeak AI assistant for real-time transcription, translation and automated SOAP-note generation to streamline in‑home and virtual care workflows.

Api Available

unknown

Certifications

Company Founding

2023

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0305

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

No public pricing; demo and contact vendor for quotes and deployment details

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "CareSMS",
  "company_url": "https://www.caresms.io/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2023",
  "product_url": "https://www.caresms.io/solutions/intelligent-scheduling-assistant",
  "categories": [
    "home-based care",
    "telehealth",
    "patient-facing",
    "administrative",
    "care coordination",
    "scheduling and routing",
    "analytics",
    "clinical documentation (AI-assisted)"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.caresms.io/",
    "https://www.caresms.io/solutions/intelligent-scheduling-assistant",
    "https://www.caresms.io/solutions/instant-messaging-alerts",
    "https://www.caresms.io/solutions/ai-voice-assistant",
    "https://www.caresms.io/contact-us",
    "https://www.caresms.io/privacy-policy",
    "https://www.caresms.io/terms-and-conditions",
    "https://www.linkedin.com/company/caresms",
    "https://play.google.com/store/apps/details?id=com.caresms",
    "https://marketplace.athenahealth.com/product/savisoft-systems-and-services-inc"
  ],
  "summary": "CareSMS is a HIPAA-compliant platform for home-based care and telehealth that provides intelligent scheduling, mobile dispatch, secure messaging, EHR integrations and an AI voice assistant for transcription and automated documentation.",
  "description": "CareSMS offers a suite for mobile healthcare organizations combining automated scheduling and route optimization, mobile dispatch and mapping, instant messaging and alerts, reporting/analytics, bi-directional EHR integrations (e.g., athenahealth) and the CareSpeak AI assistant for real-time transcription, translation and automated SOAP-note generation to streamline in‑home and virtual care workflows.",
  "target_users": [
    "clinicians",
    "home health nurses",
    "schedulers",
    "care coordinators",
    "practice administrators",
    "telehealth providers",
    "patients"
  ],
  "specialties": [
    "home-based care",
    "telehealth",
    "home health",
    "palliative/hospice care",
    "primary care (virtual/in-home)"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "No public pricing; demo and contact vendor for quotes and deployment details",
  "license": "proprietary commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Automated rules-based scheduling engine",
    "Routing optimization / interactive mapping",
    "Appointment clustering by geography",
    "Scheduling horizons (create schedules up to 4 months)",
    "Visit prioritization (overdue/new/discharged flags)",
    "Scheduling rules management (patient/community/provider constraints)",
    "Publish visit schedules to EHR (bi-directional integrations)",
    "Mobile dispatch and in-app routing for providers",
    "Provider availability management",
    "Patient/caregiver in-app calendar and ETA alerts",
    "Instant messaging and urgent visit alerts",
    "Secure media and document sharing",
    "Tagged messages and longitudinal conversational history",
    "Real-time alerts, confirmations and priority-driven messages",
    "Reporting and analytics for schedules and communications"
  ],
  "optional_modules": [
    "AI-powered telehealth assistant (transcription/translation/auto-charting)",
    "Mobile dispatch & advanced routing",
    "Reporting & analytics add-ons"
  ],
  "integrations": [
    "Athena (Athenahealth)",
    "EHR platforms (bi-directional scheduling and data sync)"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "End-to-end encrypted messaging",
    "Access via web and mobile (authentication)",
    "Audit/logging (communication history for reporting)"
  ],
  "privacy_features": [
    "Collects and processes PHI",
    "Privacy policy with data use/disclosure and retention statements"
  ],
  "data_residency": "",
  "customers": [
    "HCCI",
    "Slauson",
    "Med Alley",
    "AAHCM"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "email",
    "phone"
  ],
  "training_options": [],
  "release_year": "",
  "integration_partners": [],
  "id": "P0305",
  "slug": "caresms",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/caresms.json"
  }
}