JSON twin: https://www.healthaidb.com/software/caregility-cloud.json
Caregility
https://caregility.com/caregility-cloud-virtual-care-platform/
Caregility Cloud is a cloud-based virtual care platform that connects patients and care teams across settings to enable telehealth, remote observation, and embedded AI at the point of care.
Caregility Cloud™ is a secure, HIPAA-compliant virtual care platform that centralizes telehealth programs across inpatient, ambulatory and home settings. The platform supports clinical-grade audio/video, bedside endpoints, workflow orchestration, scheduling, device management, and on-device/edge AI for patient observation and clinician decision support. It is designed for scalability across enterprise health systems and integrates with clinical workflows and third-party devices.
yes
2019
P0292
2025-09-07
commercial/proprietary
Enterprise subscription pricing; vendor provides quotes and implementation guidance — contact vendor for pricing and trial information.
subscription
2019
Modern browser (Edge/Chrome/Firefox); hospital-grade telehealth edge devices and network connectivity; cloud-hosted backend (SaaS) — on-prem hardware for edge devices when deployed
product
1.0
{
"company_name": "Caregility",
"company_url": "https://caregility.com/",
"company_offices": [
"United States"
],
"company_founding": "2019",
"product_url": "https://caregility.com/caregility-cloud-virtual-care-platform/",
"categories": [
"telehealth",
"clinical",
"patient-facing",
"remote monitoring",
"virtual care platform",
"AI-enabled",
"device management",
"integration/interop"
],
"market_segment": [
"enterprise",
"health systems"
],
"links": [
"https://caregility.com/",
"https://caregility.com/caregility-cloud-virtual-care-platform/",
"https://caregility.com/about/",
"https://caregility.com/contact-us/",
"https://caregility.com/caregility-cloud-virtual-care-platform/telehealth-integrations/",
"https://caregility.com/caregility-cloud-virtual-care-platform/ai-capabilities/",
"https://caregility.com/blog/caregility-cloud-ranked-1-in-2022-best-in-klas-virtual-care-platforms-non-emr/",
"https://elion.health/products/caregility",
"https://caregility.com/blog/caregility-expands-global-reach/",
"https://caregility.com/privacy-policy/"
],
"summary": "Caregility Cloud is a cloud-based virtual care platform that connects patients and care teams across settings to enable telehealth, remote observation, and embedded AI at the point of care.",
"description": "Caregility Cloud™ is a secure, HIPAA-compliant virtual care platform that centralizes telehealth programs across inpatient, ambulatory and home settings. The platform supports clinical-grade audio/video, bedside endpoints, workflow orchestration, scheduling, device management, and on-device/edge AI for patient observation and clinician decision support. It is designed for scalability across enterprise health systems and integrates with clinical workflows and third-party devices.",
"target_users": [
"physicians/clinicians",
"nurses",
"patients",
"hospital administrators",
"IT administrators",
"telehealth coordinators",
"care managers"
],
"specialties": [
"hospital medicine",
"tele-ICU/critical care",
"emergency medicine",
"behavioral health/telepsychiatry",
"post-acute care/rehabilitation",
"home health/remote patient monitoring",
"outpatient/primary care"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"United Arab Emirates",
"Global"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Enterprise subscription pricing; vendor provides quotes and implementation guidance — contact vendor for pricing and trial information.",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS/cloud-hosted",
"hybrid (cloud with on‑prem/edge devices)"
],
"os_platforms": [
"Web (modern browsers)",
"iOS",
"Android"
],
"features": [
"One-to-one and one-to-many virtual visits and consults",
"Virtual nursing / remote nursing workflows",
"Virtual patient observation / e-sitting",
"Tele-ICU and inpatient virtual engagement",
"Clinically informed telehealth applications (e.g., iObserver, iConsult, iCare Coordinator)",
"Guest/ family join via secure guest links (mobile web)",
"Smart room / hospital-grade telehealth edge devices",
"Device management and orchestration",
"Clinical notifications and alerts",
"Interpreter / VRI integration",
"AI-enhanced analytics and edge AI (video/audio/radar) for clinical insights",
"Scalable multi-site deployment and centralized management",
"Integration ecosystem for EHRs and third‑party systems",
"Role-based workflows and user management",
"Telehealth program consulting and professional services"
],
"optional_modules": [
"Edge AI capabilities (video/audio/radar analytics)",
"Adaptive telehealth/APS devices (advanced endpoints)",
"Interpreter / Video Remote Interpreting (VRI)",
"Clinical notifications module",
"Virtual patient observation module",
"Telehealth device bundles and custom endpoint systems"
],
"integrations": [],
"data_standards": [
"FHIR",
"SMART on FHIR",
"HL7 v2"
],
"api_available": "yes",
"system_requirements": "Modern browser (Edge/Chrome/Firefox); hospital-grade telehealth edge devices and network connectivity; cloud-hosted backend (SaaS) — on-prem hardware for edge devices when deployed",
"compliance": [
"HIPAA",
"GDPR",
"CCPA",
"ISO (certified)",
"SOC (certified)"
],
"certifications": [],
"security_features": [
"Encryption in transit and at rest",
"Role-based access control (RBAC)",
"SSO/SAML support",
"Audit logging",
"Two-factor authentication (2FA)"
],
"privacy_features": [
"HIPAA compliance (BAA available)",
"Data minimization and access controls",
"Consent-supportive workflows"
],
"data_residency": "",
"customers": [
"Mary Washington Healthcare",
"Lee Health",
"Geisinger",
"Central Maine Healthcare",
"UMass Memorial Health",
"Baptist Health",
"OhioHealth",
"Johns Hopkins Medicine"
],
"user_reviews": [
"The ease of use along with exceptional customer service and a great team to work with has made working with Caregility a wonderful experience.",
"Equipment works well and is more reliable than our last system; Caregility Cloud is easy to use.",
"We saved a lot of money on one-to-one sitting costs by using Caregility for virtual sitting."
],
"ratings": [
"Best in KLAS — Virtual Care Platform (non-EMR): 2021, 2022, 2023",
"Best in KLAS overall score (2022): 90.2"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"telehealth consulting"
],
"training_options": [
"documentation",
"webinars",
"live_online (demos)",
"onsite (implementation support)",
"telehealth consulting"
],
"release_year": "2019",
"integration_partners": [
"Epic",
"Eko",
"Andor Health",
"PeraHealth (Rothman Index)",
"CipherHealth",
"Oneview Healthcare",
"RVH Solutions",
"Equum Medical"
],
"id": "P0292",
"slug": "caregility-cloud",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/caregility-cloud.json"
}
}