careflow-crm

JSON twin: https://www.healthaidb.com/software/careflow-crm.json

Company Name

Careflow

Product URL

https://gocareflow.com/platform

Company URL

https://gocareflow.com

Categories

Summary

Careflow CRM is a modular healthcare operations platform that centralizes referral intake, admissions/census management, case/authorization oversight, billing, audits, and contract tracking for post-acute and acute provider organizations.

Description

Careflow CRM provides configurable modules for referral intake, admissions and census (graphical bed boards), authorization and stay coverage tracking, billing and appeals management, and contract/deal tracking. It ingests referrals from major EHRs, offers APIs/bi-directional integrations, operational dashboards and reporting, and is marketed to hospitals, ambulatory practices and post-acute providers to streamline care operations and revenue workflows.

Api Available

yes

Certifications

Company Founding

2021

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0289

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; enterprise quotes and demos available. Trial/info via vendor request.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2021

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Careflow",
  "company_url": "https://gocareflow.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2021",
  "product_url": "https://gocareflow.com/platform",
  "categories": [
    "Patient CRM",
    "Patient Scheduling",
    "Patient Intake",
    "Clinical Workflow Management",
    "Care Team Coordination",
    "Care Management",
    "Referral Management",
    "Admissions Management"
  ],
  "market_segment": [
    "smb",
    "enterprise",
    "post-acute care"
  ],
  "links": [
    "https://gocareflow.com",
    "https://gocareflow.com/platform",
    "https://gocareflow.com/about",
    "https://gocareflow.com/contact",
    "https://elion.health/products/careflow-crm",
    "https://marketplace.pointclickcare.com/s/partner-app/aFC5G000000PDwXWAW/careflow-crm",
    "https://www.crunchbase.com/organization/careflow",
    "https://www.linkedin.com/company/gocareflow/"
  ],
  "summary": "Careflow CRM is a modular healthcare operations platform that centralizes referral intake, admissions/census management, case/authorization oversight, billing, audits, and contract tracking for post-acute and acute provider organizations.",
  "description": "Careflow CRM provides configurable modules for referral intake, admissions and census (graphical bed boards), authorization and stay coverage tracking, billing and appeals management, and contract/deal tracking. It ingests referrals from major EHRs, offers APIs/bi-directional integrations, operational dashboards and reporting, and is marketed to hospitals, ambulatory practices and post-acute providers to streamline care operations and revenue workflows.",
  "target_users": [
    "admissions teams",
    "care coordinators",
    "case managers",
    "clinical operations managers",
    "billing teams",
    "hospital administrators",
    "post-acute operators",
    "referral managers"
  ],
  "specialties": [
    "post-acute care",
    "skilled nursing",
    "long-term care",
    "home health",
    "hospital operations",
    "care coordination",
    "referral management",
    "case management"
  ],
  "regions_available": [
    "United States",
    "Canada"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; enterprise quotes and demos available. Trial/info via vendor request.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Centralized referral pipeline",
    "Multi-facility admissions view",
    "Referral outcomes reporting (conversion, source, trends)",
    "Insurance eligibility & verification",
    "E-fax to referral ingestion",
    "Task management",
    "Internal team chat/communication",
    "Admissions contracts e-signing",
    "Automatic background checks",
    "Real-time pipeline visibility"
  ],
  "optional_modules": [
    "AI-enhanced clinical support",
    "E-signing admissions packets",
    "Bedboard & live census (visual facility layouts)"
  ],
  "integrations": [
    "AllScripts",
    "NaviHealth",
    "Epic",
    "Ensocare",
    "Aida",
    "Aidin",
    "Strata",
    "Waystar",
    "Seek",
    "PointClickCare (bidirectional API listed in marketplace)"
  ],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "E-sign capability",
    "Audit/logging (implied by referral tracking)"
  ],
  "privacy_features": [
    "Privacy policy available",
    "Contact for info (info@gocareflow.com)"
  ],
  "data_residency": "",
  "customers": [
    "GCHMO",
    "Family",
    "Lakeland",
    "Hope-Creek",
    "Cedar-Ridge"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "email",
    "live_online (demo/onboarding)"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite"
  ],
  "release_year": "2021",
  "integration_partners": [
    "Allscripts",
    "NaviHealth",
    "Epic",
    "Ensocare",
    "Aida",
    "Aidin",
    "Strata",
    "Waystar",
    "Seek",
    "PointClickCare"
  ],
  "id": "P0289",
  "slug": "careflow-crm",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/careflow-crm.json"
  }
}