JSON twin: https://www.healthaidb.com/software/carefabric-bells-ai.json
Netsmart
https://www.ntst.com/carefabric/careguidance-solutions/ai-documentation-assistant
Bells AI (by Netsmart) is an AI-powered clinical documentation assistant that uses ambient listening, transcription, templates and contextual recommendations to accelerate and improve EHR notes for human services and post-acute providers.
Bells AI is an augmented‑intelligence documentation tool within Netsmart's CareFabric platform that captures session data via ambient listening, voice‑to‑text, OCR and manual entry, then generates therapy/progress notes, provides clinical recommendations, performs real‑time QA/audit checks, and integrates with EHRs to reduce documentation time and improve reimbursement and compliance.
yes
1968
US-based cloud hosting (AWS/Plexus Cloud); regional hosting via Plexus Cloud options
P0288
2025-09-07
proprietary (commercial)
Contact vendor for pricing and demo; enterprise quoting and implementation required.
enterprise_quote
2021
Cloud-hosted (Plexus Cloud/AWS); mobile apps for iOS/Android; macOS desktop app; offline-capable mobile clients that sync when online
product
1.0
{
"company_name": "Netsmart",
"company_url": "https://www.ntst.com",
"company_offices": [
"United States"
],
"company_founding": "1968",
"product_url": "https://www.ntst.com/carefabric/careguidance-solutions/ai-documentation-assistant",
"categories": [
"AI Ambient Scribes",
"Clinical documentation",
"Augmented intelligence",
"Clinical workflow management",
"Care coordination"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.ntst.com/carefabric/careguidance-solutions/ai-documentation-assistant",
"https://www.ntst.com/-/media/pdfs/misc/bells_resume-2024.pdf",
"https://www.ntst.com/-/media/pdfs/ai/bells-checklist_2024.pdf",
"https://pages.ntst.com/bells_white-paper.html",
"https://elion.health/products/carefabric-bells-ai",
"https://www.businesswire.com/news/home/20250506712842/en/Netsmart-Announces-Bells™-Quality-Coach-and-Automation-Innovations-of-the-CareFabric-Platform",
"https://aws.amazon.com/blogs/industries/netsmart-transforms-behavioral-healthcare-with-new-feature-of-aws-healthscribe/",
"https://play.google.com/store/apps/details?id=com.remarkablehealth.bells_mobile",
"https://apps.apple.com/us/app/bells-assisted-documentation/id1535244986",
"https://www.g2.com/sellers/netsmart-2fb67523-112f-41ce-bd3f-d4063c635f18"
],
"summary": "Bells AI (by Netsmart) is an AI-powered clinical documentation assistant that uses ambient listening, transcription, templates and contextual recommendations to accelerate and improve EHR notes for human services and post-acute providers.",
"description": "Bells AI is an augmented‑intelligence documentation tool within Netsmart's CareFabric platform that captures session data via ambient listening, voice‑to‑text, OCR and manual entry, then generates therapy/progress notes, provides clinical recommendations, performs real‑time QA/audit checks, and integrates with EHRs to reduce documentation time and improve reimbursement and compliance.",
"target_users": [
"clinicians",
"therapists",
"nurses",
"care coordinators",
"quality assurance teams",
"clinical supervisors",
"administrators",
"billing/revenue cycle staff"
],
"specialties": [
"behavioral health",
"addiction treatment",
"intellectual and developmental disabilities (IDD)",
"autism",
"child & family services",
"home health",
"hospice",
"senior living/long‑term care",
"geriatrics",
"palliative care",
"physical therapy",
"post‑acute care"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and demo; enterprise quoting and implementation required.",
"license": "proprietary (commercial)",
"deployment_model": [
"SaaS",
"cloud"
],
"os_platforms": [
"Web",
"iOS",
"Android",
"macOS",
"Windows",
"Tablet"
],
"features": [
"Ambient listening / near real-time transcription",
"In-app voice-to-text",
"Photo import and OCR",
"Assisted data capture (concurrent documentation)",
"Configurable assessments and templates",
"Contextual clinical recommendations / AI clinical coach",
"Real-time billing code optimization and claim readiness suggestions",
"Note audit / supervisory review and QA workflows",
"Duplicate/overlap detection and correction flags",
"Training and coaching (adaptive language recommendations)",
"Offline mode with automated sync",
"Multilingual / native language translation",
"SDoH detection and prompts",
"Automated validation and compliance checks",
"Session-to-claim workflow acceleration"
],
"optional_modules": [
"Bells Quality Coach (documentation audits & QA)",
"Bells Virtual Scribe / augmented scribing",
"Automation/robotic workflow add-ons",
"Plexus Cloud hosting (managed cloud services)"
],
"integrations": [
"Netsmart CareFabric (myEvolv, myUnity and other CareFabric components)",
"Plexus Cloud (Netsmart cloud hosting services)",
"AWS (cloud infrastructure partnership)",
"Remarkable Health (mobile app developer/partner)",
"Integration with non‑Netsmart EHRs (EHR‑agnostic via interoperability services)"
],
"data_standards": [
"FHIR",
"HL7 v2",
"C-CDA"
],
"api_available": "yes",
"system_requirements": "Cloud-hosted (Plexus Cloud/AWS); mobile apps for iOS/Android; macOS desktop app; offline-capable mobile clients that sync when online",
"compliance": [
"HIPAA",
"ONC Certified Health IT",
"HITECH",
"SOC 2"
],
"certifications": [
"ONC Health IT Certified"
],
"security_features": [
"Encryption at rest and in transit",
"Role-based access control (RBAC)",
"SSO/SAML support",
"Audit logging",
"Secure cloud hosting"
],
"privacy_features": [
"BAA available",
"Anonymization/de-identification capabilities",
"Data minimization controls"
],
"data_residency": "US-based cloud hosting (AWS/Plexus Cloud); regional hosting via Plexus Cloud options",
"customers": [
"The House Next Door",
"Mental Health America of South Central Kansas (MHASCK)",
"Emergence Health Network",
"Integral Care",
"CHOWC"
],
"user_reviews": [],
"ratings": [
"InterSystems Impact Awards 2025 - Regional Winner (Bells AI, Clinical Coach)",
"Black Book / Post-Acute awards 2023 - Netsmart recognized as top overall vendor (includes Bells AI capabilities)"
],
"support_channels": [
"phone",
"client portal/ticketing",
"email",
"request-a-demo/contact form"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"self-directed/hands-on"
],
"release_year": "2021",
"integration_partners": [
"Amazon Web Services (AWS)",
"Netsmart CareFabric",
"CareConnect",
"myEvolv",
"myUnity",
"CareRecord"
],
"id": "P0288",
"slug": "carefabric-bells-ai",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/carefabric-bells-ai.json"
}
}