CareCloud

JSON twin: https://www.healthaidb.com/software/carecloud.json

Company Name

CareCloud

Product URL

https://www.carecloud.com

Company URL

https://www.carecloud.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• telehealth
• health Data Analytics
• ai Clinical Documentation Integrity
• practice Management
• revenue Cycle
• patient Experience & Engagement
• Clinical
• Administrative
• Diagnostic
• Analytics
• Ai-powered Solutions
• Revenue Cycle Management
• Patient Experience Management

Summary

CareCloud offers a comprehensive, cloud-based healthcare platform that integrates electronic health records (EHR), practice management, revenue cycle management, and patient experience solutions to enhance clinical, financial, and operational performance for medical practices.

Description

CareCloud provides an all-in-one healthcare software suite designed to streamline practice operations, improve patient care, and boost revenue. Its platform includes EHR, practice management, revenue cycle management, patient experience management, telehealth, and advanced analytics, all accessible via a secure, cloud-based interface. The company serves over 40,000 healthcare providers across more than 70 medical specialties in all 50 U.S. states, offering tailored solutions for small practices to large health systems. CareCloud's recent innovations include AI-powered clinical documentation through cirrusAI, remote patient monitoring, and a redesigned Therapy Solution Suite for rehabilitation and therapy practices. The company was founded in 1999 and is headquartered in Somerset, New Jersey, with approximately 4,000 employees worldwide.

Api Available

yes

Certifications

• ONC-ACB Certification

Company Founding

1999

Company Offices

• United States

Compliance

• HIPAA
• SOC 2
• ISO 27001

Customers

• Medical Practice, 51 - 200 employees
• Medical Practice, 2 - 10 employees
• Medical Practice, 11 - 50 employees
• Alternative Medicine, 2 - 10 employees
• Medical Practice, 1,001 - 5,000 employees
• Health, Wellness and Fitness, 2 - 10 employees
• Perfios - Fintech
• Yelp

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Electronic Health Records (EHR)
• Practice Management
• Revenue Cycle Management
• Patient Experience Management
• Telehealth
• Chronic Care Management
• Medical Transcription Services
• AI-Powered Clinical Documentation
• Smart Scheduling
• Integrated Order Sets
• Clinical Decision Support
• Patient Portal
• Automated Appointment Reminders
• Multi-Participant Video Calls
• Secure Messaging
• Automated Claim Submission
• Insurance Verification
• Customizable Templates
• Real-Time Analytics

Id

SW1047

Integration Partners

• Modernizing Medicine

Integrations

• Epic
• Cerner
• PACS
• Billing Systems

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• SMB
• consumer

Optional Modules

• Robotic Process Automation
• Physician Credentialing
• Remote Patient Monitoring
• Staff Augmentation
• Medical Coding
• Group Purchasing Organization
• Medical Document Indexing

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA)
• Consent Management
• Anonymization
• Data Minimization

Product Code

SW1047

Product Name

CareCloud

Ratings

• 3.6 out of 5 stars on Capterra
• 3.6 out of 5 stars on G2

Regions Available

• United States

Related Urls

• https://elion.health/products/carecloud

Release Year

1999

Security Features

• Encryption
• Role-Based Access Control (RBAC)
• Single Sign-On (SSO)
• Audit Logs
• Two-Factor Authentication (2FA)
• Data Loss Prevention (DLP)

Specialties

• Radiology
• Cardiology
• Orthopedics
• Urology
• Internal Medicine
• Family Practice
• Urgent Care
• General Surgery
• Therapy
• Rehabilitation
• Pediatrics
• Dermatology
• Obstetrics And Gynecology
• Neurology
• Gastroenterology
• Pulmonology
• Endocrinology
• Rheumatology
• Psychiatry
• Oncology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Intel or AMD 3.0 GHz Dual Core processor, 4 GB RAM (8 GB recommended), Internet Explorer 8 or later, Chrome, Firefox, or Safari browsers; iOS devices (iPad, iPhone, iPod touch), Windows tablets

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• I also like the customer service.
• Their data was flawed in some way and could not be uploaded and put in appropriate areas of the new EHR. When asked to correct their flaws but, in the meantime, allow the doctor to have read-only access to the data, they went silent.
• Providers and administrative team members enjoyed the user-friendliness and different functionalities.
• They will never solve a problem passed on to someone else and goes into a black hole.
• It does a great job showing you where to go.
• Sometimes it runs slow and you can't just refresh the page.
• The easy of use and the color coding.
• No one speaks English and can not understand customer service.
• CareCloud Breeze is easy to use and is of course cloud based as you can tell by the name of the software.
• CareCloud Breeze is AMAZING.
• CareCloud Breeze: Simplifying the Patient Experience
• Good software

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "CareCloud",
  "company_name": "CareCloud",
  "product_url": "https://www.carecloud.com",
  "company_url": "https://www.carecloud.com",
  "related_urls": [
    "https://elion.health/products/carecloud"
  ],
  "product_code": "SW1047",
  "summary": "CareCloud offers a comprehensive, cloud-based healthcare platform that integrates electronic health records (EHR), practice management, revenue cycle management, and patient experience solutions to enhance clinical, financial, and operational performance for medical practices.",
  "description": "CareCloud provides an all-in-one healthcare software suite designed to streamline practice operations, improve patient care, and boost revenue. Its platform includes EHR, practice management, revenue cycle management, patient experience management, telehealth, and advanced analytics, all accessible via a secure, cloud-based interface. The company serves over 40,000 healthcare providers across more than 70 medical specialties in all 50 U.S. states, offering tailored solutions for small practices to large health systems. CareCloud's recent innovations include AI-powered clinical documentation through cirrusAI, remote patient monitoring, and a redesigned Therapy Solution Suite for rehabilitation and therapy practices. The company was founded in 1999 and is headquartered in Somerset, New Jersey, with approximately 4,000 employees worldwide.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "telehealth",
    "health Data Analytics",
    "ai Clinical Documentation Integrity",
    "practice Management",
    "revenue Cycle",
    "patient Experience & Engagement",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Telehealth",
    "Analytics",
    "Ai-powered Solutions",
    "Practice Management",
    "Revenue Cycle Management",
    "Patient Experience Management"
  ],
  "market_segment": [
    "enterprise",
    "SMB",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Radiology",
    "Cardiology",
    "Orthopedics",
    "Urology",
    "Internal Medicine",
    "Family Practice",
    "Urgent Care",
    "General Surgery",
    "Therapy",
    "Rehabilitation",
    "Pediatrics",
    "Dermatology",
    "Obstetrics And Gynecology",
    "Neurology",
    "Gastroenterology",
    "Pulmonology",
    "Endocrinology",
    "Rheumatology",
    "Psychiatry",
    "Oncology"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "1999",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Electronic Health Records (EHR)",
    "Practice Management",
    "Revenue Cycle Management",
    "Patient Experience Management",
    "Telehealth",
    "Chronic Care Management",
    "Medical Transcription Services",
    "AI-Powered Clinical Documentation",
    "Smart Scheduling",
    "Integrated Order Sets",
    "Clinical Decision Support",
    "Patient Portal",
    "Automated Appointment Reminders",
    "Multi-Participant Video Calls",
    "Secure Messaging",
    "Automated Claim Submission",
    "Insurance Verification",
    "Customizable Templates",
    "Real-Time Analytics"
  ],
  "optional_modules": [
    "Robotic Process Automation",
    "Physician Credentialing",
    "Remote Patient Monitoring",
    "Staff Augmentation",
    "Medical Coding",
    "Group Purchasing Organization",
    "Medical Document Indexing"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "PACS",
    "Billing Systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Intel or AMD 3.0 GHz Dual Core processor, 4 GB RAM (8 GB recommended), Internet Explorer 8 or later, Chrome, Firefox, or Safari browsers; iOS devices (iPad, iPhone, iPod touch), Windows tablets",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "ONC-ACB Certification"
  ],
  "security_features": [
    "Encryption",
    "Role-Based Access Control (RBAC)",
    "Single Sign-On (SSO)",
    "Audit Logs",
    "Two-Factor Authentication (2FA)",
    "Data Loss Prevention (DLP)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Consent Management",
    "Anonymization",
    "Data Minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "Medical Practice, 51 - 200 employees",
    "Medical Practice, 2 - 10 employees",
    "Medical Practice, 11 - 50 employees",
    "Alternative Medicine, 2 - 10 employees",
    "Medical Practice, 1,001 - 5,000 employees",
    "Health, Wellness and Fitness, 2 - 10 employees",
    "Perfios - Fintech",
    "Yelp"
  ],
  "user_reviews": [
    "I also like the customer service.",
    "Their data was flawed in some way and could not be uploaded and put in appropriate areas of the new EHR. When asked to correct their flaws but, in the meantime, allow the doctor to have read-only access to the data, they went silent.",
    "Providers and administrative team members enjoyed the user-friendliness and different functionalities.",
    "They will never solve a problem passed on to someone else and goes into a black hole.",
    "It does a great job showing you where to go.",
    "Sometimes it runs slow and you can't just refresh the page.",
    "The easy of use and the color coding.",
    "No one speaks English and can not understand customer service.",
    "CareCloud Breeze is easy to use and is of course cloud based as you can tell by the name of the software.",
    "CareCloud Breeze is AMAZING.",
    "CareCloud Breeze: Simplifying the Patient Experience",
    "Good software"
  ],
  "ratings": [
    "3.6 out of 5 stars on Capterra",
    "3.6 out of 5 stars on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "1999",
  "integration_partners": [
    "Modernizing Medicine"
  ],
  "id": "SW1047",
  "slug": "carecloud",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/carecloud.json"
  }
}