JSON twin: https://www.healthaidb.com/software/carecloud.json
CareCloud
CareCloud is a cloud-based, AI-enabled healthcare platform offering EHR, practice management, revenue cycle management, patient experience, telehealth and analytics for ambulatory practices.
CareCloud provides a unified, HIPAA-compliant cloud platform combining certified EHR (CareCloud Charts), practice management, billing/RCM services, patient engagement tools (Breeze), telehealth, mobile app (Companion) and analytics (PrecisionBI) aimed at improving clinical workflows and practice financial performance.
yes
1999
P0285
2025-09-07
proprietary commercial
Contact vendor for pricing; offers demos and free demo/sales consultation; pricing varies by module, practice size and service level.
enterprise_quote
product
1.0
{
"company_name": "CareCloud",
"company_url": "https://carecloud.com",
"company_offices": [
"United States",
"Pakistan",
"Sri Lanka"
],
"company_founding": "1999",
"product_url": "https://carecloud.com/ehr/",
"categories": [
"clinical",
"administrative",
"patient-facing",
"revenue cycle management",
"telehealth",
"analytics",
"interoperability"
],
"market_segment": [
"enterprise",
"smb",
"health systems"
],
"links": [
"https://carecloud.com",
"https://carecloud.com/company-about/",
"https://carecloud.com/ehr/",
"https://carecloud.com/practice-management/",
"https://carecloud.com/rcm/",
"https://carecloud.com/cirrusai/",
"https://carecloud.com/hipaa-compliant-cloud-storage/",
"https://ir.carecloud.com/wp-content/uploads/2024/11/0001493152-20-003146.pdf",
"https://www.g2.com/sellers/carecloud",
"https://www.capterra.com/p/113010/CareCloud/"
],
"summary": "CareCloud is a cloud-based, AI-enabled healthcare platform offering EHR, practice management, revenue cycle management, patient experience, telehealth and analytics for ambulatory practices.",
"description": "CareCloud provides a unified, HIPAA-compliant cloud platform combining certified EHR (CareCloud Charts), practice management, billing/RCM services, patient engagement tools (Breeze), telehealth, mobile app (Companion) and analytics (PrecisionBI) aimed at improving clinical workflows and practice financial performance.",
"target_users": [
"physicians",
"clinicians",
"nurses",
"practice managers",
"medical billers",
"administrative staff",
"patients",
"revenue cycle teams"
],
"specialties": [
"primary care",
"cardiology",
"dermatology",
"ophthalmology",
"orthopedics",
"pediatrics",
"endocrinology",
"ob/gyn",
"gastroenterology",
"psychiatry",
"urology",
"otolaryngology",
"radiology"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; offers demos and free demo/sales consultation; pricing varies by module, practice size and service level.",
"license": "proprietary commercial",
"deployment_model": [
"SaaS/cloud"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Cloud-based EHR (clinical charting, templates)",
"Practice management (scheduling, front-desk workflows)",
"Revenue cycle management / billing",
"Interoperability / CareCloud Connector",
"Lab interfaces and results integration",
"Immunization integrations",
"Telehealth",
"Data imports / extracts and ETL",
"FHIR and CCDA conversion/mapping",
"Patient experience / patient portal",
"Clinical analytics / business intelligence",
"Clinical documentation (AI-assisted cirrusAI mentioned)",
"API access with OAuth2"
],
"optional_modules": [
"CareCloud Connector (interoperability platform)",
"cirrusAI (AI-powered documentation)",
"Telehealth module",
"Remote patient monitoring",
"Medical coding services",
"Robotic process automation"
],
"integrations": [
"Epic",
"Laboratory systems (lab integration library)",
"Immunization registries",
"Google Cloud Healthcare API",
"Payers / billing systems",
"PACS / imaging (via connector integrations)",
"Third‑party EHRs / practice management systems (library of EHR integrations)"
],
"data_standards": [
"HL7 v2",
"HL7 FHIR (FHIR R4)",
"CCDA / CDA (CDA Release 2.0, CCDA 2.1)",
"CCD",
"ICD-10",
"SNOMED CT"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITECH",
"21st Century Cures Act / ONC certification (Cures Final Rule)"
],
"certifications": [
"ONC Cures Act Final Rule certification (Drummond/ONC certified)"
],
"security_features": [
"TLS encryption in transit",
"Encryption at rest",
"OAuth2 token-based authentication",
"Role-based access control (RBAC)",
"SSO support (OAuth/SAML/OIDC)",
"Audit logging",
"Rate limiting"
],
"privacy_features": [
"HIPAA-compliant environments",
"Business Associate Agreement (BAA) available"
],
"data_residency": "",
"customers": [
"Alpha Dermatology",
"Alvior Medical",
"Corpus Christi Urology",
"Franco & Co",
"Life Arts Integrated Health Center",
"Poplar Bluff Urology",
"Premier Dermatology",
"Sanova Dermatology",
"The Foot Group",
"Vanguard Rheumatology",
"Rockingham Foot & Ankle Associates, PLLC",
"Doctors On Call Maui",
"CORE Orthopedics"
],
"user_reviews": [
"Avoid CareCloud like the plague... I used it for 5 years prior and it was the worst. It lags, has too many glitches, patient portal is poor.",
"Care Cloud would be better but just be careful. A lot of the EHR/PM that have their own 'in-house RCM' most likely will be someone off-shore.",
"CareCloud EMR now has banner ads — nothing like having the drug rep inside the chart.",
"Not a 100% user friendly system. There are too many spots to type in the same information and not all workflows make sense.",
"Very easy to use and has features that make my job easier. Customer support has been good when needed.",
"Implementation team made the transition to EHR seamless and my experience has been fantastic.",
"Reporting UI is modern and their API appears easier to use compared with some competitors."
],
"ratings": [
"Capterra: 4.4/5 (listed on Capterra product page summary)",
"G2: ~4.1/5 (CareCloud product pages list ratings across products)",
"TrustRadius: Listed with user reviews (platform page aggregates reviews)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "",
"integration_partners": [
"Google Cloud",
"Agnos",
"Talkehr",
"Archivus",
"CirrusAI"
],
"id": "P0285",
"slug": "carecloud",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/carecloud.json"
}
}