JSON twin: https://www.healthaidb.com/software/care-continuity.json
Care Continuity
https://carecontinuity.org/solutions/
Care Continuity is an AI-driven patient navigation platform that prioritizes patients, automates referral and post-discharge workflows, and connects patients to optimal in‑network providers.
Care Continuity combines machine learning analytics, workflow automation, and staffed patient navigators to reduce readmissions, increase in‑network referrals and procedure volumes, and manage specialty referral and post‑discharge care across complex provider networks. The solution offers customizable navigation programs (post‑ED, inpatient post‑discharge, specialty referral optimization, and custom programs) and actionable analytics to identify network leakage and capacity constraints.
unknown
2014
P0280
2025-09-07
proprietary / commercial
Contact vendor for custom pricing and program design; offers rapid deployment and enterprise implementations — request a demo for pricing and trial details.
enterprise_quote
2014
product
1.0
{
"company_name": "Care Continuity",
"company_url": "https://carecontinuity.org",
"company_offices": [
"United States"
],
"company_founding": "2014",
"product_url": "https://carecontinuity.org/solutions/",
"categories": [
"care navigation",
"patient engagement",
"patient support and communications",
"analytics",
"referral management"
],
"market_segment": [
"enterprise",
"health system",
"payer"
],
"links": [
"https://carecontinuity.org/",
"https://carecontinuity.org/about/",
"https://carecontinuity.org/solutions/",
"https://carecontinuity.org/sro/",
"https://carecontinuity.org/press-release/care-continuity-secures-10m-in-funding-to-fuel-growth-in-patient-navigation/",
"https://carecontinuity.org/press-release/care-continuity-launches-specialty-referral-optimization-patient-navigation-powered-by-ai-and-machine-learning/",
"https://elion.health/products/care-continuity",
"https://appsource.microsoft.com/en-us/product/saas/carecontinuity1638566987136.carecontinuity",
"https://www.linkedin.com/company/carecontinuity"
],
"summary": "Care Continuity is an AI-driven patient navigation platform that prioritizes patients, automates referral and post-discharge workflows, and connects patients to optimal in‑network providers.",
"description": "Care Continuity combines machine learning analytics, workflow automation, and staffed patient navigators to reduce readmissions, increase in‑network referrals and procedure volumes, and manage specialty referral and post‑discharge care across complex provider networks. The solution offers customizable navigation programs (post‑ED, inpatient post‑discharge, specialty referral optimization, and custom programs) and actionable analytics to identify network leakage and capacity constraints.",
"target_users": [
"health system administrators",
"care coordinators / patient navigators",
"physicians / specialists",
"nurses",
"value‑based care teams",
"payers"
],
"specialties": [
"emergency medicine (post‑ED discharge)",
"hospital medicine / inpatient care",
"specialty referrals (multi‑specialty)",
"surgical service lines",
"orthopedics",
"cardiology",
"oncology",
"primary care"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for custom pricing and program design; offers rapid deployment and enterprise implementations — request a demo for pricing and trial details.",
"license": "proprietary / commercial",
"deployment_model": [
"SaaS",
"licensed/on_prem",
"hybrid",
"outsourced_service"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"AI/ML patient prioritization and routing",
"Patient navigation / care concierge (person-to-person and chatbot)",
"Post-ED and inpatient post-discharge navigation workflows",
"Specialty referral optimization and load balancing",
"Appointment scheduling support and outbound outreach (SMS/phone)",
"Risk stratification and patient prioritization",
"Analytics and dashboards (referral completion, leakage, utilization)",
"Custom program / configurable workflows",
"Automated outreach (texts, calls, chat) and chatbots",
"Care team coordination and tasking",
"Reporting and performance metrics",
"Network leakage analysis"
],
"optional_modules": [
"Custom technology licensing",
"Fully outsourced navigation service",
"Hybrid technology + human concierge program",
"Advanced analytics / benchmarking"
],
"integrations": [
"Epic",
"Cerner",
"Other EHRs / major EHR systems",
"Scheduling systems / practice management",
"Telephony / contact center platforms",
"SMS/messaging providers"
],
"data_standards": [
"FHIR",
"HL7 v2",
"CDA/CCD"
],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITRUST"
],
"certifications": [
"HITRUST Certified"
],
"security_features": [
"Encryption (in transit and at rest)",
"Role-based access control (RBAC)",
"Audit logging",
"SSO/SAML",
"Multi-factor authentication (2FA)"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Consent management",
"Patient data minimization/anonymization options"
],
"data_residency": "",
"customers": [],
"user_reviews": [],
"ratings": [],
"support_channels": [
"email",
"phone",
"ticketing"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite"
],
"release_year": "2014",
"integration_partners": [
"Microsoft AppSource",
"NantHealth"
],
"id": "P0280",
"slug": "care-continuity",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/care-continuity.json"
}
}