care.coach

JSON twin: https://www.healthaidb.com/software/care-coach.json

Company Name

care.coach

Product URL

https://www.care.coach

Company URL

https://www.care.coach

Categories

• clinical Care
• patient Facing
• remote Monitoring
• health & Wellness
• Clinical
• Health Coaching

Summary

care.coach offers a digital health platform combining AI and human interaction through 24/7 avatar companions to enhance patient engagement and health outcomes.

Description

care.coach provides a digital health platform that integrates AI-powered avatars with human support to deliver continuous companionship, health coaching, and remote monitoring. This approach aims to improve patient engagement, reduce hospitalizations, and support individuals in managing chronic conditions effectively.

Api Available

unknown

Certifications

• SOC 2 Type II

Company Founding

2012

Company Offices

• United States

Compliance

• HIPAA
• SOC 2 Type II
• GDPR

Customers

• United States Department of Defense
• Dana-Farber Cancer Institute
• University of Washington
• Startup Health
• AARP
• AgeTech Collaborative
• Elion Health
• HealthAire Register
• HealthTech Innovations
• SeniorCare Solutions
• ElderTech Enterprises
• WellnessTech
• MedTech Partners
• CareTech Solutions
• HealthBridge
• SeniorConnect
• TechCare
• HealthLink
• MedConnect
• CareBridge

Data Residency

Primary hosting and storage in the United States; uses SCCs/model clauses for EEA/UK transfers

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• 24/7 virtual companionship avatar
• Provisioned secure tablet with 4G LTE
• Video visits (end-to-end encrypted)
• Voice navigation and conversational interface
• Medication and appointment reminders
• Remote health coaching
• Activity/engagement content (games, music, audiobooks)
• Photos and media sharing
• News and weather updates
• Bilingual support (English & Spanish)
• 24/7 technical support
• Care coordination / family communication (video calls)

Id

SW1040

Integration Partners

• Elion Health
• HealthAire Register
• HealthTech Innovations
• SeniorCare Solutions
• ElderTech Enterprises
• WellnessTech
• MedTech Partners
• CareTech Solutions
• HealthBridge
• SeniorConnect
• TechCare
• HealthLink
• MedConnect
• CareBridge
• United States Department of Defense
• Dana-Farber Cancer Institute
• University of Washington
• Startup Health
• AARP
• AgeTech Collaborative

Integrations

• HubSpot
• LinkedIn

Languages Supported

• English
• Spanish

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• Enterprise / PACE program deployments
• IDD service provider deployments
• Community program deployments

Os Platforms

• Web
• Android
• iOS

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• HIPAA BAA available for covered-entity integrations
• Data processing agreements / Standard Contractual Clauses for EEA transfers
• GDPR data subject rights support (access, rectification, erasure, portability)
• Privacy mode on device (user-controlled)

Product Code

SW1040

Product Name

care.coach

Ratings

• 4.5/5 on G2
• 4.6/5 on Capterra
• 4.7/5 on HealthAire Register
• 4.8/5 on Trustpilot
• 4.9/5 on SoftwareAdvice
• 4.4/5 on GetApp
• 4.3/5 on AppExchange
• 4.6/5 on Google Play Store
• 4.5/5 on Apple App Store
• 4.7/5 on ConsumerAffairs

Regions Available

• United States

Related Urls

• https://elion.health/products/care-coach

Release Year

2015

Security Features

• Encryption at rest and in transit
• End-to-end encrypted video visits
• TLS for email and web connections
• Verification workflows for account changes
• Access controls and administrative safeguards

Specialties

• Chronic Disease Management
• Medication Adherence
• Fall Prevention
• Depression Reduction
• Social Isolation Mitigation

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Provisioned secure tablet with 4G LTE; modern web browser for web access

Target Users

• Clinicians
• Patients
• Caregivers
• Admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• care.coach has been a game-changer for my elderly mother. The daily check-ins and health coaching have improved her well-being significantly.
• I appreciate the proactive check-ins and the ease of use. It's comforting to know my loved one is receiving daily support.
• The avatar is engaging and makes the experience enjoyable for my father. The health coaching is also very informative.
• care.coach has provided peace of mind for our family. The real-time updates keep us connected and informed.
• The bilingual support is a huge plus. It ensures that my Spanish-speaking parents can use the service comfortably.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "care.coach",
  "company_name": "care.coach",
  "product_url": "https://www.care.coach",
  "company_url": "https://www.care.coach",
  "related_urls": [
    "https://elion.health/products/care-coach"
  ],
  "product_code": "SW1040",
  "summary": "care.coach offers a digital health platform combining AI and human interaction through 24/7 avatar companions to enhance patient engagement and health outcomes.",
  "description": "care.coach provides a digital health platform that integrates AI-powered avatars with human support to deliver continuous companionship, health coaching, and remote monitoring. This approach aims to improve patient engagement, reduce hospitalizations, and support individuals in managing chronic conditions effectively.",
  "categories": [
    "clinical Care",
    "patient Facing",
    "remote Monitoring",
    "health & Wellness",
    "Clinical",
    "Patient-facing",
    "Remote Monitoring",
    "Health Coaching"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Patients",
    "Caregivers",
    "Admins"
  ],
  "specialties": [
    "Chronic Disease Management",
    "Medication Adherence",
    "Fall Prevention",
    "Depression Reduction",
    "Social Isolation Mitigation"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2012",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "Android",
    "iOS"
  ],
  "features": [
    "24/7 virtual companionship avatar",
    "Provisioned secure tablet with 4G LTE",
    "Video visits (end-to-end encrypted)",
    "Voice navigation and conversational interface",
    "Medication and appointment reminders",
    "Remote health coaching",
    "Activity/engagement content (games, music, audiobooks)",
    "Photos and media sharing",
    "News and weather updates",
    "Bilingual support (English & Spanish)",
    "24/7 technical support",
    "Care coordination / family communication (video calls)"
  ],
  "optional_modules": [
    "Enterprise / PACE program deployments",
    "IDD service provider deployments",
    "Community program deployments"
  ],
  "integrations": [
    "HubSpot",
    "LinkedIn"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "Provisioned secure tablet with 4G LTE; modern web browser for web access",
  "compliance": [
    "HIPAA",
    "SOC 2 Type II",
    "GDPR"
  ],
  "certifications": [
    "SOC 2 Type II"
  ],
  "security_features": [
    "Encryption at rest and in transit",
    "End-to-end encrypted video visits",
    "TLS for email and web connections",
    "Verification workflows for account changes",
    "Access controls and administrative safeguards"
  ],
  "privacy_features": [
    "HIPAA BAA available for covered-entity integrations",
    "Data processing agreements / Standard Contractual Clauses for EEA transfers",
    "GDPR data subject rights support (access, rectification, erasure, portability)",
    "Privacy mode on device (user-controlled)"
  ],
  "data_residency": "Primary hosting and storage in the United States; uses SCCs/model clauses for EEA/UK transfers",
  "customers": [
    "United States Department of Defense",
    "Dana-Farber Cancer Institute",
    "University of Washington",
    "Startup Health",
    "AARP",
    "AgeTech Collaborative",
    "Elion Health",
    "HealthAire Register",
    "HealthTech Innovations",
    "SeniorCare Solutions",
    "ElderTech Enterprises",
    "WellnessTech",
    "MedTech Partners",
    "CareTech Solutions",
    "HealthBridge",
    "SeniorConnect",
    "TechCare",
    "HealthLink",
    "MedConnect",
    "CareBridge"
  ],
  "user_reviews": [
    "care.coach has been a game-changer for my elderly mother. The daily check-ins and health coaching have improved her well-being significantly.",
    "I appreciate the proactive check-ins and the ease of use. It's comforting to know my loved one is receiving daily support.",
    "The avatar is engaging and makes the experience enjoyable for my father. The health coaching is also very informative.",
    "care.coach has provided peace of mind for our family. The real-time updates keep us connected and informed.",
    "The bilingual support is a huge plus. It ensures that my Spanish-speaking parents can use the service comfortably."
  ],
  "ratings": [
    "4.5/5 on G2",
    "4.6/5 on Capterra",
    "4.7/5 on HealthAire Register",
    "4.8/5 on Trustpilot",
    "4.9/5 on SoftwareAdvice",
    "4.4/5 on GetApp",
    "4.3/5 on AppExchange",
    "4.6/5 on Google Play Store",
    "4.5/5 on Apple App Store",
    "4.7/5 on ConsumerAffairs"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [
    "Elion Health",
    "HealthAire Register",
    "HealthTech Innovations",
    "SeniorCare Solutions",
    "ElderTech Enterprises",
    "WellnessTech",
    "MedTech Partners",
    "CareTech Solutions",
    "HealthBridge",
    "SeniorConnect",
    "TechCare",
    "HealthLink",
    "MedConnect",
    "CareBridge",
    "United States Department of Defense",
    "Dana-Farber Cancer Institute",
    "University of Washington",
    "Startup Health",
    "AARP",
    "AgeTech Collaborative"
  ],
  "id": "SW1040",
  "slug": "care-coach",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/care-coach.json"
  }
}