brook-health

JSON twin: https://www.healthaidb.com/software/brook-health.json

Company Name

Brook

Product URL

https://brook.ai/patients

Company URL

https://brook.ai

Categories

Summary

Brook Health (Brook) is a remote patient care platform combining AI-driven coaching with human clinical teams to support chronic condition management (notably diabetes, hypertension, and metabolic health) and extend care into patients' homes.

Description

Brook provides an always-on remote care platform that pairs an AI assistant trained on millions of patient messages with clinicians, coaches, and nurses to deliver continuous monitoring, personalized coaching, care coordination, and remote patient monitoring. The platform integrates with connected health devices and electronic health records to support providers, payers, and patients, and offers programs such as a digital CDC-recognized Diabetes Prevention Program and payer/provider deployments focused on reducing admissions and improving clinical metrics.

Api Available

unknown

Certifications

Company Founding

2015

Company Offices

Compliance

Customers

Data Residency

Primary data storage in the United States; transfers outside the EEA permitted using EU Standard Contractual Clauses or other safeguards

Data Standards

Deployment Model

Features

Id

P0253

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing, enterprise deployments and program pricing; trial/pilot options available by engagement (contact vendor).

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2018

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Brook",
  "company_url": "https://brook.ai",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2015",
  "product_url": "https://brook.ai/patients",
  "categories": [
    "Remote Patient Monitoring (RPM)",
    "Patient Engagement",
    "Chronic Condition Management",
    "Care Coordination",
    "Telehealth"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "links": [
    "https://brook.ai",
    "https://brook.ai/about",
    "https://brook.ai/patients",
    "https://brook.ai/payers",
    "https://brook.ai/privacy",
    "https://brook.ai/eula",
    "https://elion.health/products/brook-health",
    "https://www.crunchbase.com/organization/brook-ai",
    "https://www.geekwire.com/2018/brook-ai-raises-4m-seed-round-diabetes-management-tech-announces-new-partnership/",
    "https://marketplace.aviahealth.com/product/64660"
  ],
  "summary": "Brook Health (Brook) is a remote patient care platform combining AI-driven coaching with human clinical teams to support chronic condition management (notably diabetes, hypertension, and metabolic health) and extend care into patients' homes.",
  "description": "Brook provides an always-on remote care platform that pairs an AI assistant trained on millions of patient messages with clinicians, coaches, and nurses to deliver continuous monitoring, personalized coaching, care coordination, and remote patient monitoring. The platform integrates with connected health devices and electronic health records to support providers, payers, and patients, and offers programs such as a digital CDC-recognized Diabetes Prevention Program and payer/provider deployments focused on reducing admissions and improving clinical metrics.",
  "target_users": [
    "patients",
    "clinicians",
    "nurses",
    "health coaches",
    "primary care providers",
    "health systems",
    "payers",
    "care managers",
    "population health teams",
    "health administrators"
  ],
  "specialties": [
    "diabetes",
    "hypertension",
    "metabolic health",
    "chronic disease management",
    "primary care",
    "cardiology (risk reduction/heart failure support)",
    "preventive care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing, enterprise deployments and program pricing; trial/pilot options available by engagement (contact vendor).",
  "license": "proprietary commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Text-based access to care team / messaging",
    "Remote patient monitoring via connected devices",
    "Personalized health coaching",
    "Chronic condition management (hypertension, type 2 diabetes, heart failure)",
    "Structured programs (e.g., 12-month Brook+ diabetes prevention)",
    "Device onboarding and device data collection",
    "Data insights and analytics for members",
    "Care coordination with primary care providers",
    "SMS and push notification reminders",
    "AI-driven health coach / ML-generated recommendations"
  ],
  "optional_modules": [
    "Device Program (wearables / physiologic device kit)",
    "Brook+ diabetes prevention program",
    "Clinical services via Brook Medical Services (telehealth/clinical entity)"
  ],
  "integrations": [
    "Apple HealthKit",
    "Fitbit",
    "Google Fit / Health Connect",
    "Health insurance partners / employer health plans (partner integrations)"
  ],
  "data_standards": [
    "Apple HealthKit",
    "Google Health Connect"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA (handled under Provider Agreements/clinical services)",
    "CCPA",
    "EU data transfer safeguards (Standard Contractual Clauses mentioned)"
  ],
  "certifications": [],
  "security_features": [
    "Encryption in transit and at rest (commercially reasonable measures)",
    "Account authentication (passwords; optional multi-factor authentication)",
    "Access controls / role-based access implied"
  ],
  "privacy_features": [
    "Ability to opt-in / revoke access to third-party platforms",
    "Data access, correction, deletion and portability requests",
    "Use of de-identified/aggregated data",
    "Privacy policy describing data uses and transfers",
    "Provider Agreements governing PHI (BAA implied under agreements)"
  ],
  "data_residency": "Primary data storage in the United States; transfers outside the EEA permitted using EU Standard Contractual Clauses or other safeguards",
  "customers": [
    "Independent Health",
    "UMR",
    "UCare",
    "Western New York Health Plan",
    "ECMC",
    "Harrington Hospital"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "email",
    "phone",
    "text",
    "onsite",
    "care_portal"
  ],
  "training_options": [
    "documentation",
    "live_online",
    "onsite",
    "webinars",
    "onboarding_support"
  ],
  "release_year": "2018",
  "integration_partners": [
    "Independent Health",
    "UMR",
    "UCare",
    "Western New York Health Plan",
    "ECMC",
    "Harrington Hospital"
  ],
  "id": "P0253",
  "slug": "brook-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/brook-health.json"
  }
}