JSON twin: https://www.healthaidb.com/software/brado.json
Brado
https://brado.net/cep-healthcare/
Brado CEP is a conversational-AI patient engagement platform that uses generative AI and a proprietary Mile Zero targeting strategy to drive demand, guide patients through care journeys, and improve acquisition and retention for health systems.
Brado's Conversational Engagement Platform (CEP) combines consumer insight, agentic generative AI, and a Mile Zero targeting approach to engage patients early in their health journeys, deliver personalized 24/7 conversational guidance, and integrate tasks such as appointment scheduling and payments to reduce friction and optimize workforce and market share for health systems. The solution has been deployed in healthcare use cases (e.g., dementia caregiver navigation with Bon Secours Mercy Health) and is positioned for enterprise health system adoption.
unknown
1996
P0245
2025-09-07
proprietary commercial
Contact vendor for pricing and implementation tiers; enterprise contracts and pilots available.
enterprise_quote
2022
product
1.0
{
"company_name": "Brado",
"company_url": "https://brado.net/",
"company_offices": [
"United States"
],
"company_founding": "1996",
"product_url": "https://brado.net/cep-healthcare/",
"categories": [
"patient-facing",
"patient engagement",
"conversational AI",
"digital marketing",
"decision support"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://brado.net/",
"https://brado.net/cep-healthcare/",
"https://brado.net/conversational-ai-engagement/",
"https://brado.net/the-latest/",
"https://marketplace.aviahealth.com/product/70521",
"https://brado.net/brado-selected-to-join-cms-landmark-health-technology-ecosystem-initiative/",
"https://www.linkedin.com/company/grow-with-brado",
"https://pitchbook.com/profiles/company/222358-33",
"https://www.crunchbase.com/organization/brado-3d94"
],
"summary": "Brado CEP is a conversational-AI patient engagement platform that uses generative AI and a proprietary Mile Zero targeting strategy to drive demand, guide patients through care journeys, and improve acquisition and retention for health systems.",
"description": "Brado's Conversational Engagement Platform (CEP) combines consumer insight, agentic generative AI, and a Mile Zero targeting approach to engage patients early in their health journeys, deliver personalized 24/7 conversational guidance, and integrate tasks such as appointment scheduling and payments to reduce friction and optimize workforce and market share for health systems. The solution has been deployed in healthcare use cases (e.g., dementia caregiver navigation with Bon Secours Mercy Health) and is positioned for enterprise health system adoption.",
"target_users": [
"patients/consumers",
"caregivers",
"health system administrators",
"marketing teams",
"care coordinators",
"clinicians (supporting workflows)"
],
"specialties": [
"patient engagement",
"care navigation",
"geriatrics / dementia caregiver support",
"chronic care engagement",
"patient acquisition and retention"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and implementation tiers; enterprise contracts and pilots available.",
"license": "proprietary commercial",
"deployment_model": [
"SaaS",
"cloud-hosted"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Agentic generative AI conversational engagement",
"Mile ZeroSM targeting strategy (early patient-journey targeting)",
"24/7 personalized conversational interactions",
"Patient journey insight and tailoring",
"Trust-building messaging and credibility signals",
"Appointment scheduling (roadmap/soon)",
"Payment processing (roadmap/soon)",
"Patient acquisition and conversion optimization",
"Market-share growth focus",
"Lifetime value and retention optimization",
"Workforce optimization and reduced clinician/call-center burden",
"Dynamic personalization at scale",
"Proprietary consumer insight integration",
"Case-study backed dementia caregiver support"
],
"optional_modules": [
"Enterprise analytics & reporting",
"Targeting / audience segmentation",
"Appointment scheduling integration",
"Payment processor integration",
"Care navigation workflows"
],
"integrations": [
"EHR systems",
"Scheduling systems",
"Payment processors",
"Call center platforms",
"CRM platforms",
"Accrete Partners (integration partner)",
"Bon Secours Mercy Health (customer / partner)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA (Privacy & Security Rule support)",
"ISO 27001",
"SOC 2 Type II"
],
"certifications": [
"ISO 27001",
"SOC 2 Type II"
],
"security_features": [
"Administrative safeguards",
"Physical safeguards",
"Technical safeguards",
"Annual SOC 2 Type II audit",
"ISO 27001-aligned information security program",
"Audit logging"
],
"privacy_features": [
"Support for HIPAA Privacy Rule",
"Safeguards for handling PHI (administrative/technical/physical)"
],
"data_residency": "",
"customers": [
"Bon Secours Mercy Health"
],
"user_reviews": [],
"ratings": [],
"support_channels": [
"email",
"phone"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "2022",
"integration_partners": [
"Accrete Partners"
],
"id": "P0245",
"slug": "brado",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/brado.json"
}
}