bookend-ai

JSON twin: https://www.healthaidb.com/software/bookend-ai.json

Company Name

Bookend AI

Product URL

https://www.bookend.ai/

Company URL

https://www.bookend.ai/

Categories

Summary

AI platform that automates prior authorization, utilization management, specialty pharmacy and infusion administrative workflows to speed approvals, reduce denials, and optimize revenue.

Description

Bookend AI provides AI agents and a universal policy engine that integrate with EHRs, RCM systems and insurer portals to generate clinical bundles, medical-necessity documentation, patient eligibility/benefit checks, coding/charge entry, and appeals to accelerate time-to-treatment and improve margins for specialty medical practices and specialty pharmacies.

Api Available

unknown

Certifications

Company Founding

2023

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P0241

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and demo; enterprise / subscription engagements typical

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2023

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Bookend AI",
  "company_url": "https://www.bookend.ai/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2023",
  "product_url": "https://www.bookend.ai/",
  "categories": [
    "administrative",
    "revenue cycle management",
    "prior authorization",
    "clinical decision support",
    "specialty pharmacy enablement",
    "patient engagement",
    "utilization management"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.bookend.ai/",
    "https://www.bookend.ai/about-us",
    "https://www.bookend.ai/blog",
    "https://www.bookend.ai/automate-utilization-reviews-with-ai",
    "https://elion.health/products/bookend-ai",
    "https://www.crunchbase.com/organization/bookend-ai",
    "https://www.linkedin.com/company/bookendai",
    "https://www.bookend.ai/contact-us"
  ],
  "summary": "AI platform that automates prior authorization, utilization management, specialty pharmacy and infusion administrative workflows to speed approvals, reduce denials, and optimize revenue.",
  "description": "Bookend AI provides AI agents and a universal policy engine that integrate with EHRs, RCM systems and insurer portals to generate clinical bundles, medical-necessity documentation, patient eligibility/benefit checks, coding/charge entry, and appeals to accelerate time-to-treatment and improve margins for specialty medical practices and specialty pharmacies.",
  "target_users": [
    "physicians/clinicians",
    "pharmacists",
    "practice administrators",
    "revenue cycle teams",
    "utilization management teams",
    "case managers"
  ],
  "specialties": [
    "specialty pharmacy",
    "infusion/infusional therapy",
    "utilization management",
    "oncology",
    "rare disease / specialty therapeutics"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and demo; enterprise / subscription engagements typical",
  "license": "proprietary commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Automated utilization review document creation",
    "Real-time AI guidance for payer-compliant documentation",
    "Proactive alerts for missing documentation and compliance gaps",
    "Automated payer-compliant summaries",
    "EHR integration (in-workflow)",
    "Pre-drafted UR templates",
    "Error/denial prevention and detection",
    "Faster submission and prior authorization support workflow",
    "Clinical note summarization tailored to payer requirements",
    "Workflow automation to reduce administrative load"
  ],
  "optional_modules": [
    "Prior authorization automation",
    "Revenue/recovery optimization for specialty pharmacy and infusion",
    "Proof-of-concept/custom integration services"
  ],
  "integrations": [
    "EHR systems (integrates directly into customer EHRs - unspecified vendors)",
    "Payer / insurance systems (claims/prior auth workflows)",
    "Appeals/claims management systems"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2"
  ],
  "certifications": [
    "SOC 2"
  ],
  "security_features": [
    "End-to-end encryption",
    "Audit logs",
    "Role-based access control (RBAC)",
    "SSO (likely)",
    "Two-factor authentication (2FA)"
  ],
  "privacy_features": [],
  "data_residency": "",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "contact form",
    "email",
    "demo/request a demo"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "2023",
  "integration_partners": [
    "EHR systems",
    "clearing houses",
    "LangChain"
  ],
  "id": "P0241",
  "slug": "bookend-ai",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/bookend-ai.json"
  }
}