JSON twin: https://www.healthaidb.com/software/bonafide.json
Bonafide Medical Group
https://www.bonafide.com/dme-hme-solutions/
Cloud-based ERP platform for Durable Medical Equipment (DME) and Home Medical Equipment (HME) providers that manages patient intake, billing/RCM, inventory/supply chain, mobile delivery and customer portals.
Bonafide ERP for DME/HME is a commercial, cloud-hosted enterprise software suite designed for DME/HME businesses and facility customers. Key capabilities include patient intake with eligibility checks, claims billing and revenue cycle management, document management with OCR, inventory and supply-chain planning, mobile delivery with signature capture, facility/hospice and patient portals, point-of-sale, analytics, and third-party API/EDI integrations. The platform is hosted on AWS and integrates with clearinghouses and partner resupply providers.
yes
1981
P0239
2025-09-07
Commercial / proprietary
Vendor offers demos and PDF product materials; pricing not published — contact vendor for quote.
enterprise_quote
1981
Cloud-hosted on Amazon Web Services; access via modern web browser and internet; smartphone for mobile delivery
product
1.0
{
"company_name": "Bonafide Medical Group",
"company_url": "https://www.bonafide.com",
"company_offices": [
"United States"
],
"company_founding": "1981",
"product_url": "https://www.bonafide.com/dme-hme-solutions/",
"categories": [
"Durable Medical Equipment (DME)",
"Home Medical Equipment (HME)",
"Revenue cycle management",
"Billing",
"Inventory management",
"Supply chain",
"Patient-facing (Patient Portal)",
"Mobile delivery",
"Analytics",
"API / Integrations"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.bonafide.com",
"https://www.bonafide.com/dme-hme-solutions/",
"https://www.bonafide.com/wp-content/uploads/2021/09/BONAFIDE-DME-ERP-Software-v070621.pdf",
"https://www.bonafide.com/patient-portal/",
"https://www.bonafide.com/mobile-delivery/",
"https://elion.health/products/bonafide",
"https://wellsky.com/wellsky-acquires-leading-durable-home-medical-equipment-software-provider-bonafide-enhancing-home-care-solutions/",
"https://www.capterra.com/p/154848/Bonafide/",
"https://www.g2.com/products/bonafide-erp-for-dme-and-hme/competitors/alternatives",
"https://apps.apple.com/us/app/bonafide-dme/id1599778543"
],
"summary": "Cloud-based ERP platform for Durable Medical Equipment (DME) and Home Medical Equipment (HME) providers that manages patient intake, billing/RCM, inventory/supply chain, mobile delivery and customer portals.",
"description": "Bonafide ERP for DME/HME is a commercial, cloud-hosted enterprise software suite designed for DME/HME businesses and facility customers. Key capabilities include patient intake with eligibility checks, claims billing and revenue cycle management, document management with OCR, inventory and supply-chain planning, mobile delivery with signature capture, facility/hospice and patient portals, point-of-sale, analytics, and third-party API/EDI integrations. The platform is hosted on AWS and integrates with clearinghouses and partner resupply providers.",
"target_users": [
"DME/HME providers",
"billing teams / billers",
"revenue cycle managers",
"warehouse / inventory managers",
"delivery drivers",
"facility customers (hospices, nursing homes)",
"customer service representatives",
"payments/finance staff"
],
"specialties": [
"Durable Medical Equipment (DME)",
"Home Medical Equipment (HME)",
"Respiratory/CPAP resupply",
"Hospice workflows",
"Medical supply chain & inventory management"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Vendor offers demos and PDF product materials; pricing not published — contact vendor for quote.",
"license": "Commercial / proprietary",
"deployment_model": [
"cloud/SaaS"
],
"os_platforms": [
"Web (browser)",
"iOS (smartphone)",
"Android (smartphone)"
],
"features": [
"Patient intake with real-time eligibility checking",
"Billing and A/R management with electronic remittance posting",
"Revenue cycle management and claims tracking",
"Document management with OCR",
"Supply chain and purchase order management with EDI",
"Inventory management (lot/serial tracking, barcode/scan support)",
"Mobile delivery (driver app, signature capture, mobile payments)",
"Order-to-cash workflow with prior authorization and HCPCS compliance",
"Facility & hospice customer portal",
"Patient resupply management",
"Point of sale (registers, receipts, anonymous/patient transactions)",
"Analytics and reporting / KPI dashboards",
"Integrated faxing and document routing",
"Automated remittance posting and payer underpayment alerts",
"Routing optimization for deliveries",
"Live asset tracking (IoT) for high-value inventory",
"General ledger / accounting interface",
"Worklists and task automation for CSRs",
"Drop-ship vendor integration",
"Signature & timestamped delivery records"
],
"optional_modules": [
"Facility Portal",
"Patient Portal",
"Mobile Delivery",
"Analytics",
"CPAP ReSupply",
"Point of Sale",
"Document management (advanced OCR/workflow)"
],
"integrations": [
"Change Healthcare (clearinghouse)",
"Waystar (clearinghouse)",
"Snapworx",
"Sleep Solutions Services (S3 / s3sleepcoach)",
"CMB Solutions",
"Vendor EDI / drop-ship interfaces",
"Payors (X12 EDI connectivity)"
],
"data_standards": [
"X12 / EDI",
"RESTful APIs / Web services",
"Batch file interfaces"
],
"api_available": "yes",
"system_requirements": "Cloud-hosted on Amazon Web Services; access via modern web browser and internet; smartphone for mobile delivery",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"Encryption (in transit and at rest)",
"Access controls / role-based access",
"Audit logs / activity tracking",
"Secure cloud hosting (AWS)",
"Automated backups"
],
"privacy_features": [],
"data_residency": "",
"customers": [],
"user_reviews": [
"This is great app that communicates with the regular Bonafide software.",
"Bonafide has built a fully integrated enterprise workflow management platform that combines billing, revenue cycle management, resupply, and supply chain functionality."
],
"ratings": [
"G2: no public rating (listed but no ratings shown)",
"Apple App Store: user reviews present for Bonafide DME mobile app (no aggregate score available in scraped summary)"
],
"support_channels": [
"phone",
"online support",
"email",
"ticketing"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite"
],
"release_year": "1981",
"integration_partners": [
"WellSky",
"PlayMaker Health",
"APIs for third-party integration"
],
"id": "P0239",
"slug": "bonafide",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/bonafide.json"
}
}