JSON twin: https://www.healthaidb.com/software/blue-prism.json
SS&C Blue Prism
https://www.blueprism.com/products/
Blue Prism is an enterprise intelligent automation (RPA/IA) platform that uses robotic process automation, AI and agentic automation to automate administrative, revenue cycle and back-office healthcare processes.
Blue Prism (SS&C Blue Prism) provides a cloud-native and on-premises intelligent automation platform—including RPA, document/data extraction (Decipher IDP), orchestration, process intelligence and AI/agentic capabilities—designed to automate healthcare administrative workflows (patient registration, prior authorization, claims, scheduling, revenue cycle, contact center and clinical documentation augmentation) with governance, security and scalability for large providers and payers.
yes
2001
Multi-region options via cloud providers (US, EU regions available through cloud partners)
P0234
2025-09-07
commercial proprietary
Contact vendor for licensing, deployment (cloud/on-prem) and subscription/consumption-based pricing; free trial/learning edition available via vendor site.
enterprise_quote
2001
Windows Server for on‑prem components; SQL Server for databases; modern web browsers for consoles; cloud-hosted SaaS option (Blue Prism Cloud).
product
1.0
{
"company_name": "SS&C Blue Prism",
"company_url": "https://www.blueprism.com/",
"company_offices": [
"United Kingdom",
"United States",
"India",
"Japan",
"Germany",
"France",
"Spain",
"Portugal",
"South Korea"
],
"company_founding": "2001",
"product_url": "https://www.blueprism.com/products/",
"categories": [
"administrative",
"enterprise automation",
"robotic process automation (RPA)",
"intelligent automation",
"AI governance",
"document processing",
"workflow orchestration"
],
"market_segment": [
"enterprise"
],
"links": [
"https://www.blueprism.com/",
"https://www.blueprism.com/products/",
"https://docs.blueprism.com/",
"https://www.blueprism.com/blue-prism-security/",
"https://www.blueprism.com/products/digital-exchange/",
"https://www.blueprism.com/solutions/industry/healthcare-automation/",
"https://www.blueprism.com/plans-pricing/",
"https://www.blueprism.com/contact/",
"https://www.g2.com/products/blue-prism/reviews",
"https://www.capterra.com/p/111997/Blue-Prism/"
],
"summary": "Blue Prism is an enterprise intelligent automation (RPA/IA) platform that uses robotic process automation, AI and agentic automation to automate administrative, revenue cycle and back-office healthcare processes.",
"description": "Blue Prism (SS&C Blue Prism) provides a cloud-native and on-premises intelligent automation platform—including RPA, document/data extraction (Decipher IDP), orchestration, process intelligence and AI/agentic capabilities—designed to automate healthcare administrative workflows (patient registration, prior authorization, claims, scheduling, revenue cycle, contact center and clinical documentation augmentation) with governance, security and scalability for large providers and payers.",
"target_users": [
"healthcare administrators",
"revenue cycle teams",
"clinical informaticists",
"IT / automation engineers",
"contact center agents",
"payer operations",
"managed services / outsourcing teams"
],
"specialties": [
"revenue cycle management",
"patient access / registration",
"medical billing & claims",
"prior authorization",
"clinical documentation augmentation",
"diagnostics workflow automation",
"referral management",
"pharmacy reimbursements",
"contact center automation",
"clinical trial / life sciences operations"
],
"regions_available": [
"North America",
"Europe",
"Asia Pacific",
"Latin America",
"Middle East",
"Africa",
"Global"
],
"languages_supported": [
"English",
"Japanese",
"Deutsch",
"Français",
"Español",
"Português",
"한국어"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for licensing, deployment (cloud/on-prem) and subscription/consumption-based pricing; free trial/learning edition available via vendor site.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS (Blue Prism Cloud)",
"on_prem (Blue Prism Enterprise)",
"cloud-native (Blue Prism Next Generation)"
],
"os_platforms": [
"Windows (desktop/servers)",
"Web (browser-based console)"
],
"features": [
"Robotic Process Automation (Automate)",
"Orchestration (Automation Orchestrator, Chorus)",
"Intelligent Document Processing (Decipher IDP, Document Automation)",
"Process Intelligence / Process Mining",
"Desktop automation (Blue Prism Desktop)",
"Human + digital worker collaboration (Interact)",
"Decision automation / ML-driven decisions (Decision)",
"Low-code/no-code app development (UX Builder)",
"Digital Exchange (marketplace for integrations)",
"Agentic / Generative AI capabilities",
"Monitoring, scheduling and workforce management",
"Audit logging and governance"
],
"optional_modules": [
"Decipher IDP (IDP add-on)",
"Process Intelligence (analytics module)",
"Chorus (process orchestration)",
"AI Gateway (AI governance)",
"Agentic Automation / Generative AI modules",
"Digital Exchange connectors"
],
"integrations": [
"Amazon Web Services (AWS)",
"Microsoft (Azure / Microsoft Cloud integrations)",
"Google Cloud",
"Oracle",
"IBM",
"Technology Alliance partner connectors (via Digital Exchange)"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "Windows Server for on‑prem components; SQL Server for databases; modern web browsers for consoles; cloud-hosted SaaS option (Blue Prism Cloud).",
"compliance": [
"HIPAA (supported)",
"PCI-DSS (supported)",
"GDPR",
"SOC 2",
"ISO 27001"
],
"certifications": [
"ISO 27001",
"SOC 2",
"PCI-DSS (supported)"
],
"security_features": [
"Encryption at rest & in transit",
"Role-based access control (RBAC)",
"SSO / SAML",
"Audit logging",
"Multi-factor authentication (MFA/2FA)"
],
"privacy_features": [
"HIPAA support / BAA available",
"Audit trails",
"Data minimization controls"
],
"data_residency": "Multi-region options via cloud providers (US, EU regions available through cloud partners)",
"customers": [
"Pfizer",
"Highmark Health",
"Mass General Brigham",
"NHS Aneurin Bevan Health Board",
"Guy's and St Thomas' NHS Foundation Trust",
"Connect Health",
"Trygg-Hansa",
"UK healthcare provider (EPIC data migration case study)"
],
"user_reviews": [
"Very reliable and secure.",
"Simple and easy to learn and use. A low-code, no-code approach to Automation is awesome!",
"Prefabricated automation makes implementation quick and painless.",
"Help and support has been outstanding and expertly done.",
"Scales well for large enterprise, good for unattended automation but initial setup can be complex."
],
"ratings": [
"PeerSpot: 7.8 / 10 (PeerSpot product listing)",
"GetApp/Auxis summary: 4.5 / 5 (listed in market comparisons)",
"G2: reviewers cite high scores for Quality of Support (example: 8.6 for support in G2 compare pages)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2001",
"integration_partners": [
"Microsoft (Azure, Power Platform)",
"Amazon Web Services (AWS)",
"Google Cloud (GCP)",
"IBM",
"Salesforce",
"Epic (EHR integrations/case studies)",
"Accenture",
"Deloitte",
"Capgemini",
"Cognizant",
"KPMG",
"EY",
"PwC",
"UiPath (ecosystem comparisons/integrations via orchestration)",
"ServiceNow",
"Splunk",
"SAP",
"Oracle",
"MuleSoft"
],
"id": "P0234",
"slug": "blue-prism",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/blue-prism.json"
}
}