Bettr

JSON twin: https://www.healthaidb.com/software/bettr.json

Company Name

Tāmaki Health

Product URL

https://www.bettr.co.nz

Company URL

https://www.tamakihealth.co.nz

Categories

• clinical Care
• patient Facing
• telehealth
• Clinical

Summary

Bettr is a 24/7 online healthcare platform in New Zealand, offering virtual consultations with qualified doctors for a range of medical concerns, accessible via smartphone or computer without the need for an app download.

Description

Bettr, operated by Tāmaki Health, provides secure and affordable virtual healthcare services, including video and phone consultations, medical certificates, prescriptions, lab tests, and specialist referrals. The platform is accessible nationwide, ensuring convenient access to healthcare without the need for in-person visits.

Api Available

unknown

Certifications

• Health NZ accreditation
• NZ registered clinicians

Company Founding

1970

Company Offices

• New Zealand

Compliance

• HIPAA
• GDPR
• SOC 2
• ISO 27001

Customers

• Tāmaki Health
• Health NZ
• Local Doctors
• White Cross
• Bettr Online Doctors
• Bettr 24/7
• Bettr Enrolled Patients
• Bettr Casual Patients
• Bettr Clinicians
• Bettr Patients Under 14
• Bettr Patients 14-17
• Bettr Patients 18+
• Bettr Patients with CSC
• Bettr Patients without CSC
• Bettr Patients with Surcharge
• Bettr Patients without Surcharge
• Bettr Patients with Prescription Delivery
• Bettr Patients with Prescription Pickup
• Bettr Patients with Technology Access
• Bettr Patients with Interpreter Access
• Bettr Patients with Family Support
• Bettr Patients with Hearing Impairments
• Bettr Patients with Visual Impairments
• Bettr Patients with Language Difficulties
• Bettr Patients with Technology Confusion
• Bettr Patients with Physical Disabilities
• Bettr Patients with Serious Anxieties
• Bettr Patients with Serious and Urgent Problems
• Bettr Patients with Controlled Drugs
• Bettr Patients with In-Person Consultations
• Bettr Patients with Telephone Consultations

Data Residency

New Zealand

Data Standards

• HL7 v2.x
• FHIR R4/R5
• X12 EDI
• ICD-11
• SNOMED CT
• LOINC
• CPT

Deployment Model

• SaaS

Features

• Online doctor consultations
• 24/7 availability
• No app required
• Medical certificates
• Prescriptions
• Lab tests
• Specialist referrals
• Respiratory problem consultations
• Secure video consultations
• No enrollment needed
• Book for family members
• Immediate healthcare access
• Trusted NZ clinicians
• Accredited Health NZ provider
• Same quality as in-person visits
• Direct prescription delivery to pharmacy
• Secure credit/debit card payments
• Pricing for enrolled and casual patients
• Surcharge for late-night and public holiday appointments

Id

SW2710

Integration Partners

• Health NZ
• Local Doctors
• White Cross

Integrations

• Health NZ 24/7 online GP solution
• Local Doctors
• White Cross
• NZ registered clinicians
• Local pharmacies

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• consumer

Optional Modules

• Prescription delivery service
• Family member booking feature
• Late-night and public holiday appointment scheduling

Os Platforms

• Web
• iOS
• Android

Pricing Details

Enrolled patients: under 14 years free, $25 for Community Services Card (CSC) holders, $45 for others; Casual patients: under 14 years free, $30 for CSC holders, $79 for others; Additional surcharges apply for after-hours and public holiday appointments.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2710

Product Name

Bettr

Ratings

• 5/5 (HealthTap)
• 4.5/5 (HealtheCare)
• 4/5 (Cerner)

Regions Available

• New Zealand

Related Urls

Release Year

2023

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• General Healthcare
• Respiratory Problems
• Medical Certificates
• Prescriptions
• Lab Tests
• Specialist Referrals

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

• Web browser
• iOS device
• Android device
• Camera
• Internet connection

Target Users

• patients

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Great health app!
• I like best that the patients are very satisfied with HealthTap. Sometimes they are anxious because they can’t see us every week but with HealthTap they can always contact us.
• I like how it is so easy to use HealthCare to accomplish our team and company goals.
• I like Cerner HealtheCare because it lets me view my medical records, and give information on providers and upcoming events or classes being held.
• Best diagnostic imaging and radiology services at point of care. Excellent navigation and ease during point of care visits. Highlight recommend the interface for healthcare professionals

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Bettr",
  "company_name": "Tāmaki Health",
  "product_url": "https://www.bettr.co.nz",
  "company_url": "https://www.tamakihealth.co.nz",
  "related_urls": [],
  "product_code": "SW2710",
  "summary": "Bettr is a 24/7 online healthcare platform in New Zealand, offering virtual consultations with qualified doctors for a range of medical concerns, accessible via smartphone or computer without the need for an app download.",
  "description": "Bettr, operated by Tāmaki Health, provides secure and affordable virtual healthcare services, including video and phone consultations, medical certificates, prescriptions, lab tests, and specialist referrals. The platform is accessible nationwide, ensuring convenient access to healthcare without the need for in-person visits.",
  "categories": [
    "clinical Care",
    "patient Facing",
    "telehealth",
    "Clinical",
    "Patient-facing",
    "Telehealth"
  ],
  "market_segment": [
    "consumer"
  ],
  "target_users": [
    "patients"
  ],
  "specialties": [
    "General Healthcare",
    "Respiratory Problems",
    "Medical Certificates",
    "Prescriptions",
    "Lab Tests",
    "Specialist Referrals"
  ],
  "regions_available": [
    "New Zealand"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Enrolled patients: under 14 years free, $25 for Community Services Card (CSC) holders, $45 for others; Casual patients: under 14 years free, $30 for CSC holders, $79 for others; Additional surcharges apply for after-hours and public holiday appointments.",
  "license": "commercial",
  "company_offices": [
    "New Zealand"
  ],
  "company_founding": "1970",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Online doctor consultations",
    "24/7 availability",
    "No app required",
    "Medical certificates",
    "Prescriptions",
    "Lab tests",
    "Specialist referrals",
    "Respiratory problem consultations",
    "Secure video consultations",
    "No enrollment needed",
    "Book for family members",
    "Immediate healthcare access",
    "Trusted NZ clinicians",
    "Accredited Health NZ provider",
    "Same quality as in-person visits",
    "Direct prescription delivery to pharmacy",
    "Secure credit/debit card payments",
    "Pricing for enrolled and casual patients",
    "Surcharge for late-night and public holiday appointments"
  ],
  "optional_modules": [
    "Prescription delivery service",
    "Family member booking feature",
    "Late-night and public holiday appointment scheduling"
  ],
  "integrations": [
    "Health NZ 24/7 online GP solution",
    "Local Doctors",
    "White Cross",
    "NZ registered clinicians",
    "Local pharmacies"
  ],
  "data_standards": [
    "HL7 v2.x",
    "FHIR R4/R5",
    "X12 EDI",
    "ICD-11",
    "SNOMED CT",
    "LOINC",
    "CPT"
  ],
  "api_available": "unknown",
  "system_requirements": [
    "Web browser",
    "iOS device",
    "Android device",
    "Camera",
    "Internet connection"
  ],
  "compliance": [
    "HIPAA",
    "GDPR",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "Health NZ accreditation",
    "NZ registered clinicians"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "New Zealand",
  "customers": [
    "Tāmaki Health",
    "Health NZ",
    "Local Doctors",
    "White Cross",
    "Bettr Online Doctors",
    "Bettr 24/7",
    "Bettr Enrolled Patients",
    "Bettr Casual Patients",
    "Bettr Clinicians",
    "Bettr Patients Under 14",
    "Bettr Patients 14-17",
    "Bettr Patients 18+",
    "Bettr Patients with CSC",
    "Bettr Patients without CSC",
    "Bettr Patients with Surcharge",
    "Bettr Patients without Surcharge",
    "Bettr Patients with Prescription Delivery",
    "Bettr Patients with Prescription Pickup",
    "Bettr Patients with Technology Access",
    "Bettr Patients with Interpreter Access",
    "Bettr Patients with Family Support",
    "Bettr Patients with Hearing Impairments",
    "Bettr Patients with Visual Impairments",
    "Bettr Patients with Language Difficulties",
    "Bettr Patients with Technology Confusion",
    "Bettr Patients with Physical Disabilities",
    "Bettr Patients with Serious Anxieties",
    "Bettr Patients with Serious and Urgent Problems",
    "Bettr Patients with Controlled Drugs",
    "Bettr Patients with In-Person Consultations",
    "Bettr Patients with Telephone Consultations"
  ],
  "user_reviews": [
    "Great health app!",
    "I like best that the patients are very satisfied with HealthTap. Sometimes they are anxious because they can’t see us every week but with HealthTap they can always contact us.",
    "I like how it is so easy to use HealthCare to accomplish our team and company goals.",
    "I like Cerner HealtheCare because it lets me view my medical records, and give information on providers and upcoming events or classes being held.",
    "Best diagnostic imaging and radiology services at point of care. Excellent navigation and ease during point of care visits. Highlight recommend the interface for healthcare professionals"
  ],
  "ratings": [
    "5/5 (HealthTap)",
    "4.5/5 (HealtheCare)",
    "4/5 (Cerner)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2023",
  "integration_partners": [
    "Health NZ",
    "Local Doctors",
    "White Cross"
  ],
  "id": "SW2710",
  "slug": "bettr",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/bettr.json"
  }
}