JSON twin: https://www.healthaidb.com/software/best-practice.json
Best Practice Software
https://bestpracticesoftware.com/products/bp-premier/
https://bestpracticesoftware.com
Best Practice (Bp Premier) is an Australian practice management and clinical software suite for general practice, specialists and allied health that combines clinical records, scheduling, billing and integrations for multi-site and single-site clinics.
A proprietary practice management and clinical information system built by Best Practice Software (Bp Premier family) offering electronic medical records, appointment scheduling, billing/claims (Medicare/ECLIPSE), clinical templates, reporting, secure messaging, mobile access and a partner integration ecosystem. Designed for on-premise and cloud-connected deployments with local Australian/NZ support and training.
yes
2004
Australia (onshore hosting for Australian customers) with support for New Zealand practices; hybrid on‑prem/cloud options
P0215
2025-09-07
commercial/proprietary
Vendor offers tiered product editions and modules (Bp Premier, Bp Allied, Bp VIP.net, mobile/comms add-ons). Public pricing not listed online — contact vendor for quotes and trials.
enterprise_quote
Microsoft SQL Server; Microsoft Windows client and server OS (Windows Server for server install); on‑premises server hardware or Best Practice cloud/hybrid hosting
product
1.0
{
"company_name": "Best Practice Software",
"company_url": "https://bestpracticesoftware.com",
"company_offices": [
"Australia (Bundaberg)",
"Australia (Brisbane)",
"New Zealand (Hamilton)"
],
"company_founding": "2004",
"product_url": "https://bestpracticesoftware.com/products/bp-premier/",
"categories": [
"clinical",
"administrative",
"practice management",
"electronic health record (EHR)",
"scheduling",
"prescribing",
"telehealth",
"patient communications"
],
"market_segment": [
"enterprise",
"small and medium business (SMB)"
],
"links": [
"https://bestpracticesoftware.com",
"https://bestpracticesoftware.com/products/bp-premier/",
"https://bestpracticesoftware.com/products/best-practice-mobile/",
"https://bestpracticesoftware.com/products/bp-comms/",
"https://bestpracticesoftware.com/about/",
"https://bestpracticesoftware.com/contact/",
"https://kb.bpsoftware.net/Home.htm",
"https://www.g2.com/products/bp-premier/reviews",
"https://www.capterra.com/p/175588/Bp-Premier/"
],
"summary": "Best Practice (Bp Premier) is an Australian practice management and clinical software suite for general practice, specialists and allied health that combines clinical records, scheduling, billing and integrations for multi-site and single-site clinics.",
"description": "A proprietary practice management and clinical information system built by Best Practice Software (Bp Premier family) offering electronic medical records, appointment scheduling, billing/claims (Medicare/ECLIPSE), clinical templates, reporting, secure messaging, mobile access and a partner integration ecosystem. Designed for on-premise and cloud-connected deployments with local Australian/NZ support and training.",
"target_users": [
"general practitioners",
"specialists",
"allied health professionals",
"nurses",
"practice managers",
"receptionists/administrative staff",
"clinical coders",
"IT administrators"
],
"specialties": [
"general practice",
"family medicine",
"specialist clinics (surgical, medical)",
"allied health",
"mixed clinics"
],
"regions_available": [
"Australia",
"New Zealand"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Vendor offers tiered product editions and modules (Bp Premier, Bp Allied, Bp VIP.net, mobile/comms add-ons). Public pricing not listed online — contact vendor for quotes and trials.",
"license": "commercial/proprietary",
"deployment_model": [
"on_premises",
"cloud_hybrid"
],
"os_platforms": [
"Windows (client)",
"Windows Server",
"Web",
"iOS",
"Android"
],
"features": [
"Appointment scheduling / appointment book",
"Billing, invoicing & claims management",
"Clinical record management (consultation notes, prescribing)",
"Electronic results management (pathology, radiology, cytology)",
"Clinical decision support / inbuilt clinical tools",
"Patient communication (SMS reminders, two-way SMS)",
"Online booking integration (Best Health)",
"Reporting and financial reconciliation",
"User permissions / role-based access control",
"Audit trail / change logging",
"Database backup & restore scheduling",
"Partner integration ecosystem (third‑party apps)",
"Mobile access (view patient records, appointments)",
"Practice management/front desk workflows"
],
"optional_modules": [
"Bp Comms (SMS/messaging)",
"Best Health Booking (online booking)",
"Bp Mobile",
"Bp VIP.net"
],
"integrations": [
"Pathology lab electronic results",
"Radiology electronic results",
"Cytology electronic results",
"Bp Comms (Best Practice SMS)",
"Best Health (online booking)",
"Bp Mobile",
"Bp VIP.net",
"Third‑party partners via Best Practice Partner Network"
],
"data_standards": [
"FHIR",
"HL7 v2"
],
"api_available": "yes",
"system_requirements": "Microsoft SQL Server; Microsoft Windows client and server OS (Windows Server for server install); on‑premises server hardware or Best Practice cloud/hybrid hosting",
"compliance": [
"Australian Privacy Act / Australian patient data protections"
],
"certifications": [],
"security_features": [
"256-bit SSL/HTTPS encryption in transit",
"Role-based user permissions",
"In-built audit trail",
"Scheduled database backups"
],
"privacy_features": [
"Onshore SMS routing for Australian customers",
"User access controls",
"Audit logging"
],
"data_residency": "Australia (onshore hosting for Australian customers) with support for New Zealand practices; hybrid on‑prem/cloud options",
"customers": [
"CBD West Medical Centre",
"Noosa General Practice",
"Shalimar House"
],
"user_reviews": [
"I can recommend it especially to medical specialists as it result in a better performance, zero error margins ...",
"There are database upgrades and such plus a lot of guides on how to install Best Practice using the DVD.",
"Stable, intuitive — the basic functions are great and the extra functions are fantastic (support and development staff approachable)."
],
"ratings": [],
"support_channels": [
"email",
"phone",
"forum/community",
"knowledge base",
"go-live support",
"ticketing"
],
"training_options": [
"classroom",
"remote",
"virtual/webinars",
"eLearning",
"go_live_support",
"video_library"
],
"release_year": "",
"integration_partners": [
"Best Health Booking",
"Bp Comms",
"Best Practice Mobile",
"Bp VIP.net",
"Arlo (training)",
"MIMS (drug updates)",
"PBS data updates",
"Pathology/electronic results integrations",
"Best Practice Partner Network (other 3rd party providers)"
],
"id": "P0215",
"slug": "best-practice",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/best-practice.json"
}
}