Banyan Virtual Nursing

JSON twin: https://www.healthaidb.com/software/banyan-virtual-nursing.json

Company Name

Banyan Health

Product URL

https://www.banyanhealth.com/virtual-nursing

Company URL

https://www.banyanhealth.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• telehealth
• care Coordination
• patient Safety
• staffing And Scheduling
• data Integration
• clinical Workflow Automation
• Clinical
• Administrative
• Diagnostic
• Staffing Solutions
• Technology Integration
• Workflow Management

Summary

Banyan Virtual Nursing offers a comprehensive, 24/7 virtual care solution that integrates experienced nurses and advanced technology to enhance patient outcomes and operational efficiency in healthcare settings.

Description

Banyan Virtual Nursing provides an end-to-end system combining technology with 24/7 virtual nurses and virtual safety companions to improve staffing, patient outcomes, and operational efficiency. The system delivers care through TV-mounted communication cameras in patient rooms, allowing virtual nurses to interact with patients and coordinate with bedside teams. Services include admissions, care planning, patient education, chart checks, discharges, and family conferences. Virtual safety companions monitor high-risk patients to prevent falls and ensure safety. The solution integrates with hospital systems, offering features like two-way audio/video, dual-stream camera functionality, and high-zoom camera integration. Benefits include improved patient outcomes, enhanced efficiency, and cost savings by reallocating up to 25% of staffing requirements to virtual teams. The model is adaptable across various hospital units and departments, supporting bedside nurses and facilitating comprehensive patient care.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001
• SOC 2 Type 1
• SOC 2 Type 2
• SOC 3
• ISO 9001
• ISO 13485
• ISO 14001
• ISO 45001
• ISO 50001
• ISO 22301
• ISO 27018
• ISO 27032
• ISO 27035
• ISO 27036
• ISO 27037
• ISO 27038
• ISO 27039
• ISO 27040
• ISO 27041

Company Founding

2013

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• GDPR
• CCPA
• HITRUST CSF
• ADHICS

Customers

• Mercy Health – St. Rita’s Medical Center
• Bon Secours – Southside Medical Center
• Mercy Health – Fairfield Hospital

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• 24/7 Virtual Nursing coverage
• Admissions support
• Plan of care development
• Patient education
• 24-hour chart checks
• Discharge planning
• Family member conference calls
• Virtual Sitter coverage
• Continuous falls monitoring with patient redirection
• Environmental safety rounding
• Staff safety monitoring
• Case management support
• Collaboration with physician staff for discharge planning
• Medication history management
• Discharge medication management
• Antibiotics stewardship
• Total parenteral nutrition support
• ED monitoring
• Geriatric observation
• Wound care documentation

Id

SW0974

Integration Partners

• Mercy Health
• Bon Secours Mercy Health
• Conduit Health Partners
• Nurse Disrupted

Integrations

• Epic
• Cerner
• Fusion
• Allscripts
• eClinicalWorks
• PACS
• billing systems

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

• Tele-ICU support
• AI Care Partner integration

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• consent management
• anonymization
• data minimization
• data residency controls
• data classification
• data governance
• data loss prevention
• data masking
• data retention policies

Product Code

SW0974

Product Name

Banyan Virtual Nursing

Ratings

• 3.0 out of 5.0 on Glassdoor
• 4.0 out of 5.0 on Glassdoor
• 5.0 out of 5.0 on Glassdoor
• 2.0 out of 5.0 on Glassdoor
• 1.0 out of 5.0 on Glassdoor

Regions Available

• United States

Related Urls

• https://elion.health/products/banyan-virtual-nursing

Release Year

2024

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP
• Zero Trust architecture
• Continuous authentication
• Access control
• Incident response and breach detection

Specialties

• Oncology
• Orthopedics
• Cardiology
• Transplant
• Rehabilitation
• Skilled Nursing
• Medical-surgical Unit
• Intensive Care Unit
• Step-down Unit
• Emergency Department
• Behavioral Health
• Palliative Care
• Surgical Services

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• There is opportunity to work remote if you qualify. Interesting field of nursing.
• No consistency from upper management. Lack of autonomy with scheduling of staff and frequent changes. It is difficult to keep up with the ever-changing job description. Demands are high and expectations change too frequently and are unclear.
• Toxic work environment. Poor management especially in the billing department and medical practices. Lots of turnover at managerial level in billing department and they foster backstabbing and retaliatory behavior at the medical practices. Benefits aren't the best and they take away perks with little notice.
• Able to work remotely at this time.
• A sense of undervaluation, lack of executive receptiveness to input, compensation falling short in comparison to similar CNE roles, and absence of overtime prospects.
• Great work-life balance being a virtual nurse.
• Away from bedside and no hands-on patient care. Virtual only, technology.
• Extremely understaffed. No help when you need it. Too much work for one nurse.
• I had a wonderful experience with Banyan. The website was user-friendly and the customer service was excellent. I am satisfied with my purchase.
• I had an average experience with Banyan. The website was user-friendly and the products were of good quality. The customer service was prompt and helpful. Would recommend.

Version

1.0

Alternatives

See related products

Canonical JSON

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  "product_name": "Banyan Virtual Nursing",
  "company_name": "Banyan Health",
  "product_url": "https://www.banyanhealth.com/virtual-nursing",
  "company_url": "https://www.banyanhealth.com",
  "related_urls": [
    "https://elion.health/products/banyan-virtual-nursing"
  ],
  "product_code": "SW0974",
  "summary": "Banyan Virtual Nursing offers a comprehensive, 24/7 virtual care solution that integrates experienced nurses and advanced technology to enhance patient outcomes and operational efficiency in healthcare settings.",
  "description": "Banyan Virtual Nursing provides an end-to-end system combining technology with 24/7 virtual nurses and virtual safety companions to improve staffing, patient outcomes, and operational efficiency. The system delivers care through TV-mounted communication cameras in patient rooms, allowing virtual nurses to interact with patients and coordinate with bedside teams. Services include admissions, care planning, patient education, chart checks, discharges, and family conferences. Virtual safety companions monitor high-risk patients to prevent falls and ensure safety. The solution integrates with hospital systems, offering features like two-way audio/video, dual-stream camera functionality, and high-zoom camera integration. Benefits include improved patient outcomes, enhanced efficiency, and cost savings by reallocating up to 25% of staffing requirements to virtual teams. The model is adaptable across various hospital units and departments, supporting bedside nurses and facilitating comprehensive patient care.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "telehealth",
    "care Coordination",
    "patient Safety",
    "staffing And Scheduling",
    "data Integration",
    "clinical Workflow Automation",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Telehealth",
    "Care Coordination",
    "Patient Safety",
    "Staffing Solutions",
    "Technology Integration",
    "Workflow Management"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "Oncology",
    "Orthopedics",
    "Cardiology",
    "Transplant",
    "Rehabilitation",
    "Skilled Nursing",
    "Medical-surgical Unit",
    "Intensive Care Unit",
    "Step-down Unit",
    "Emergency Department",
    "Behavioral Health",
    "Palliative Care",
    "Surgical Services"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2013",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "24/7 Virtual Nursing coverage",
    "Admissions support",
    "Plan of care development",
    "Patient education",
    "24-hour chart checks",
    "Discharge planning",
    "Family member conference calls",
    "Virtual Sitter coverage",
    "Continuous falls monitoring with patient redirection",
    "Environmental safety rounding",
    "Staff safety monitoring",
    "Case management support",
    "Collaboration with physician staff for discharge planning",
    "Medication history management",
    "Discharge medication management",
    "Antibiotics stewardship",
    "Total parenteral nutrition support",
    "ED monitoring",
    "Geriatric observation",
    "Wound care documentation"
  ],
  "optional_modules": [
    "Tele-ICU support",
    "AI Care Partner integration"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "Fusion",
    "Allscripts",
    "eClinicalWorks",
    "PACS",
    "billing systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "GDPR",
    "CCPA",
    "HITRUST CSF",
    "ADHICS"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001",
    "SOC 2 Type 1",
    "SOC 2 Type 2",
    "SOC 3",
    "ISO 9001",
    "ISO 13485",
    "ISO 14001",
    "ISO 45001",
    "ISO 50001",
    "ISO 22301",
    "ISO 27018",
    "ISO 27032",
    "ISO 27035",
    "ISO 27036",
    "ISO 27037",
    "ISO 27038",
    "ISO 27039",
    "ISO 27040",
    "ISO 27041"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP",
    "Zero Trust architecture",
    "Continuous authentication",
    "Access control",
    "Incident response and breach detection"
  ],
  "privacy_features": [
    "BAA available",
    "consent management",
    "anonymization",
    "data minimization",
    "data residency controls",
    "data classification",
    "data governance",
    "data loss prevention",
    "data masking",
    "data retention policies"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Mercy Health – St. Rita’s Medical Center",
    "Bon Secours – Southside Medical Center",
    "Mercy Health – Fairfield Hospital"
  ],
  "user_reviews": [
    "There is opportunity to work remote if you qualify. Interesting field of nursing.",
    "No consistency from upper management. Lack of autonomy with scheduling of staff and frequent changes. It is difficult to keep up with the ever-changing job description. Demands are high and expectations change too frequently and are unclear.",
    "Toxic work environment. Poor management especially in the billing department and medical practices. Lots of turnover at managerial level in billing department and they foster backstabbing and retaliatory behavior at the medical practices. Benefits aren't the best and they take away perks with little notice.",
    "Able to work remotely at this time.",
    "A sense of undervaluation, lack of executive receptiveness to input, compensation falling short in comparison to similar CNE roles, and absence of overtime prospects.",
    "Great work-life balance being a virtual nurse.",
    "Away from bedside and no hands-on patient care. Virtual only, technology.",
    "Extremely understaffed. No help when you need it. Too much work for one nurse.",
    "I had a wonderful experience with Banyan. The website was user-friendly and the customer service was excellent. I am satisfied with my purchase.",
    "I had an average experience with Banyan. The website was user-friendly and the products were of good quality. The customer service was prompt and helpful. Would recommend."
  ],
  "ratings": [
    "3.0 out of 5.0 on Glassdoor",
    "4.0 out of 5.0 on Glassdoor",
    "5.0 out of 5.0 on Glassdoor",
    "2.0 out of 5.0 on Glassdoor",
    "1.0 out of 5.0 on Glassdoor"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2024",
  "integration_partners": [
    "Mercy Health",
    "Bon Secours Mercy Health",
    "Conduit Health Partners",
    "Nurse Disrupted"
  ],
  "id": "SW0974",
  "slug": "banyan-virtual-nursing",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/banyan-virtual-nursing.json"
  }
}