Balto Health
JSON twin: https://www.healthaidb.com/software/balto-health.json
Company Name
Balto Health
Product URL
https://www.balto.com
Company URL
https://www.balto.com
Categories
Summary
Balto Health is a healthcare platform that helps patients access hard-to-get medications at affordable prices, even when insurance denies coverage.
Description
Balto Health offers a comprehensive service that includes telehealth consultations, insurance support, and home delivery of medications, aiming to make healthcare more accessible and affordable for patients across the United States.
Api Available
unknown
Certifications
- FDA 510(k)
- CE/MDR
- ONC
- ISO 27001
Company Founding
2020
Company Offices
Compliance
Customers
- Verified User in Insurance
- Verified User in Consumer Services
- Verified User in Financial Services
- Verified User in Telecommunications
- Verified User in Hospital & Health Care
- Verified User in Other Industries
Data Residency
US-only
Data Standards
Deployment Model
Features
- Online medical consultations
- Medication prescriptions
- Insurance claim support
- Lab test coordination
- Home medication delivery
Id
SW0973
Integration Partners
- Salesforce
- HubSpot
- Zendesk
- Freshdesk
- Zoho CRM
- Microsoft Dynamics 365
- Pipedrive
- Intercom
- RingCentral
- Twilio
- Five9
- Genesys
- Amazon Connect
- Google Cloud
- AWS
- Azure
- Slack
- Trello
- Asana
- Jira
Integrations
- Insurance providers
- Pharmacies
- Laboratories
Languages Supported
- English
- Spanish
- Vietnamese
- Filipino
Last Updated
2025-10-11
License
commercial
Market Segment
Optional Modules
- Personalized treatment plans
- Continuous medical support
Os Platforms
Pricing Details
Base subscription at $149 per month, including monthly doctor check-ins, evaluations, prescriptions, insurance support, and personalized testing guidance. No hidden fees.
Pricing Model
subscription
Privacy Features
- BAA available
- Consent management
- Anonymization
- Data minimization
Product Code
SW0973
Product Name
Balto Health
Ratings
- 4.8 out of 5 (G2)
- 9.5 out of 10 (G2)
- 9.6 out of 10 (G2)
- 9.4 out of 10 (G2)
Regions Available
Related Urls
Release Year
2017
Security Features
- Encryption
- RBAC
- SSO/SAML
- Audit logs
- 2FA
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- patients
- clinicians
- admins
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- Balto's real-time call analytics significantly enhance our lead qualification process.
- The ease of use and setup made integrating Balto into our workflow seamless.
- Balto's AI-driven features, especially AI text summarization, have improved our team's productivity.
- The quality of support from Balto has been exceptional, with prompt and helpful responses.
- Balto's integration capabilities with various CRM systems have streamlined our operations.
- The training materials provided by Balto, including coaching resources, have been instrumental in onboarding new agents.
- Balto's compliance features are thorough and reliable, ensuring we meet industry standards.
- The generative AI capabilities in Balto, particularly AI text generation, have enhanced our marketing efforts.
- Balto's call analysis feature provides valuable insights into customer interactions, aiding in performance improvement.
- The dashboards and feedback features in Balto offer real-time insights that keep our team aligned and informed.
- Balto's ease of setup and administration has made it easy for our team to adopt and integrate into our workflows.
- Balto's performance in compliance features is highly regarded for its thoroughness and reliability.
- Balto's training materials, including playbook creation and coaching resources, have been beneficial for onboarding and continuous improvement.
- Balto's integration capabilities allow seamless connections with various CRM systems, enhancing workflow efficiency.
- Balto's AI text summarization feature provides concise and relevant summaries, improving productivity.
- Balto's quality of support is highly rated, with many reviewers appreciating the responsiveness and helpfulness of the support team.
- Balto's ease of use makes it simple for teams to adopt and integrate into their workflows.
- Balto's call analysis feature is particularly strong, providing valuable insights into customer interactions.
- Balto's generative AI capabilities, particularly in AI text summarization and generation, provide users with concise and relevant summaries.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "Balto Health",
"company_name": "Balto Health",
"product_url": "https://www.balto.com",
"company_url": "https://www.balto.com",
"related_urls": [
"https://elion.health/products/balto"
],
"product_code": "SW0973",
"summary": "Balto Health is a healthcare platform that helps patients access hard-to-get medications at affordable prices, even when insurance denies coverage.",
"description": "Balto Health offers a comprehensive service that includes telehealth consultations, insurance support, and home delivery of medications, aiming to make healthcare more accessible and affordable for patients across the United States.",
"categories": [
"clinical Care",
"administrative Operations",
"patient Facing",
"Clinical",
"Administrative",
"Patient-facing"
],
"market_segment": [
"consumer"
],
"target_users": [
"patients",
"clinicians",
"admins"
],
"specialties": [
"Weight Loss",
"Chronic Disease Management",
"Medication Access"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English",
"Spanish",
"Vietnamese",
"Filipino"
],
"pricing_model": "subscription",
"pricing_details": "Base subscription at $149 per month, including monthly doctor check-ins, evaluations, prescriptions, insurance support, and personalized testing guidance. No hidden fees.",
"license": "commercial",
"company_offices": [
"United States"
],
"company_founding": "2020",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"Online medical consultations",
"Medication prescriptions",
"Insurance claim support",
"Lab test coordination",
"Home medication delivery"
],
"optional_modules": [
"Personalized treatment plans",
"Continuous medical support"
],
"integrations": [
"Insurance providers",
"Pharmacies",
"Laboratories"
],
"data_standards": [
"HL7 v2",
"FHIR"
],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2",
"ISO 27001"
],
"certifications": [
"FDA 510(k)",
"CE/MDR",
"ONC",
"ISO 27001"
],
"security_features": [
"Encryption",
"RBAC",
"SSO/SAML",
"Audit logs",
"2FA"
],
"privacy_features": [
"BAA available",
"Consent management",
"Anonymization",
"Data minimization"
],
"data_residency": "US-only",
"customers": [
"Verified User in Insurance",
"Verified User in Consumer Services",
"Verified User in Financial Services",
"Verified User in Telecommunications",
"Verified User in Hospital & Health Care",
"Verified User in Other Industries"
],
"user_reviews": [
"Balto's real-time call analytics significantly enhance our lead qualification process.",
"The ease of use and setup made integrating Balto into our workflow seamless.",
"Balto's AI-driven features, especially AI text summarization, have improved our team's productivity.",
"The quality of support from Balto has been exceptional, with prompt and helpful responses.",
"Balto's integration capabilities with various CRM systems have streamlined our operations.",
"The training materials provided by Balto, including coaching resources, have been instrumental in onboarding new agents.",
"Balto's compliance features are thorough and reliable, ensuring we meet industry standards.",
"The generative AI capabilities in Balto, particularly AI text generation, have enhanced our marketing efforts.",
"Balto's call analysis feature provides valuable insights into customer interactions, aiding in performance improvement.",
"The dashboards and feedback features in Balto offer real-time insights that keep our team aligned and informed.",
"Balto's ease of setup and administration has made it easy for our team to adopt and integrate into our workflows.",
"Balto's performance in compliance features is highly regarded for its thoroughness and reliability.",
"Balto's training materials, including playbook creation and coaching resources, have been beneficial for onboarding and continuous improvement.",
"Balto's integration capabilities allow seamless connections with various CRM systems, enhancing workflow efficiency.",
"Balto's AI text summarization feature provides concise and relevant summaries, improving productivity.",
"Balto's quality of support is highly rated, with many reviewers appreciating the responsiveness and helpfulness of the support team.",
"Balto's ease of use makes it simple for teams to adopt and integrate into their workflows.",
"Balto's call analysis feature is particularly strong, providing valuable insights into customer interactions.",
"Balto's generative AI capabilities, particularly in AI text summarization and generation, provide users with concise and relevant summaries."
],
"ratings": [
"4.8 out of 5 (G2)",
"9.5 out of 10 (G2)",
"9.6 out of 10 (G2)",
"9.4 out of 10 (G2)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2017",
"integration_partners": [
"Salesforce",
"HubSpot",
"Zendesk",
"Freshdesk",
"Zoho CRM",
"Microsoft Dynamics 365",
"Pipedrive",
"Intercom",
"RingCentral",
"Twilio",
"Five9",
"Genesys",
"Amazon Connect",
"Google Cloud",
"AWS",
"Azure",
"Slack",
"Trello",
"Asana",
"Jira"
],
"id": "SW0973",
"slug": "balto-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/balto-health.json"
}
}