Azalea Health
JSON twin: https://www.healthaidb.com/software/azalea-health.json
Company Name
Azalea Health
Product URL
https://www.azaleahealth.com
Company URL
https://www.azaleahealth.com
Categories
Summary
Azalea Health offers a cloud-based healthcare IT platform with integrated EHR and billing solutions, enhanced by AI-powered tools to streamline workflows and improve patient care.
Description
Azalea Health provides a comprehensive, cloud-based healthcare IT platform designed to streamline clinical, financial, and operational workflows for healthcare providers. Their solutions include Electronic Health Records (EHR), Revenue Cycle Management (RCM), and AI-powered tools like Clinical Assistant and Billing Assistant, all aimed at enhancing efficiency and patient care.
Api Available
yes
Certifications
- SOC 2 Type 2
- SOC 2 Type 1
- HITRUST (e1)
- ONC Certified EHR
Company Founding
2008
Company Offices
Compliance
- HIPAA
- HITECH
- SOC 2 Type 2
- SOC 2 Type 1
- HITRUST
- ONC certification
Customers
- Medical Practice
- Hospital & Health Care
- Health, Wellness and Fitness
Data Residency
US-based cloud hosting
Data Standards
- FHIR
- HL7 v2
- CCD/CCDA
- SNOMED CT
- ICD-10
- CPT
Deployment Model
Features
- Ambulatory EHR charting with customizable templates
- Clinical decision support
- Integrated telehealth
- Patient portal (MyHealthSpot) with secure messaging
- Scheduling and appointment reminders
- e-Prescribing
- Practice management and billing
- Revenue cycle management integration
- Clinical and financial analytics (Azalea Analytics)
- Health Information Exchange (AzaleaConnect)
- Configurable security and user roles
- Reporting and dashboards
- Integrated payments and claims posting
- API Marketplace for third-party app integrations
- AI-driven documentation (Clinical Assistant)
- AI-powered billing assistance (Billing Assistant)
- Ambient charting with voice-enabled transcription
- Automated coding assistance
- Real-time claim status tracking
- Automated compliance checks
Id
SW0967
Integration Partners
Integrations
- Phreesia
- RevSpring (PersonaPay)
- CardConnect
- MD Revolution
- RSI
- ChartSpan Technologies
- Red Spot Interactive
- Signal Health
- MDRevolutions
- AzaleaConnect (HIE)
- Third-party apps via API Marketplace
- Pharmacy e-prescribing networks
- Laboratory interfaces
- Practice management and billing modules (native RCM)
Languages Supported
Last Updated
2025-10-11
License
commercial
Market Segment
Optional Modules
- Advanced analytics
- Patient engagement suite
- Revenue cycle management services
Os Platforms
Pricing Details
Contact vendor for pricing information.
Pricing Model
subscription
Privacy Features
- Business Associate Agreement (BAA) availability
- Patient consent and portal controls
- Secure messaging
- Data access auditing
Product Code
SW0967
Product Name
Azalea Health
Ratings
- 3.9 out of 5 on G2
- 4.2 out of 5 on Capterra
Regions Available
Related Urls
Release Year
2008
Security Features
- Data encryption (in transit and at rest)
- Role-based access control (RBAC)
- Single sign-on (SSO) / SAML support
- Audit logging
- Multi-factor authentication (2FA)
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- clinicians
- nurses
- patients
- admins
- payers
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- The only thing that attracted our company is the fact you log in to one system.
- This system does not comply with what insurance companies are requiring. When you call customer service they can never fix anything. Your account representative knows nothing about anything. This is a very expensive system that causes you to work harder and accomplish nothing. Our data didn't transfer over correctly so we are having to pay for read only because Azalea never researched as to why this happened.
- You constantly have to edit things, change nothing, then save again to get simple tasks to work. No good place to put a phone note. Referrals are absolutely useless. Free telehealth programs work much better and are easier for the patient. Scheduling and viewing the daily schedule are two totally different views. Charts get accidentally opened often. Encounters can't be deleted without many steps. Unsigned notes are allowed to be 'readied' for billing. Uses Dr. First for medication management. Diagnosis are not communicated with Dr. First and azalea. Can't view the pharmacy that prescriptions are sent to. Reports are worthless even on the rare occasion that they work. There is no real way to utilize data so that, for instance, diabetic patients can be easily identified.
- The organization and easy to read schedule face is helpful. The ease of rescheduling by clicking and dragging is convenient. The ability to leave short comments on each appointment time is incredibly useful (“John just got married, tell him congratulations” “This patient is very specific, be sure to have the room ready when they get here”) and the comments section on each chart provides ample space for more detailed notes.
- At least twice an hour the system freezes. Whether this lasts 10 seconds or 10 minutes is always unpredictable. While tech support is prompt and courteous, the answer is almost always “an outage, nothing we can do but wait”. This outage means the entire azalea system is frozen for all staff members, so unless you have paper charts and schedules as a backup, there’s going to be a complete stop in your office until the system is back up. It’s frustrating and embarrassing to tell patients our system isn’t up at the moment and all we can do is wait.
- Azalea's customer support outperforms some other EMR I have ever used. From the charging genius, utilization staff to specialized help, I have never associated for assistance without getting a brief response. Time is given to our specific needs and how we can increase the features inside Azalea to extend our preparation's benefit. Everyone is glad to have a telephone call to conceptualize answers for challenges or consider new features to support me.
- Azalea's client support surpasses some other EMR I have ever utilized. From the charging pro, usage staff to technical support, I have never connected for help without getting a prompt reaction. Time is given to our particular needs and how we can augment the highlights inside Azalea to expand our training's profitability. Everybody is happy to have a phone call to conceptualize answers for difficulties or think of new highlights to help me.
- I have been practicing for over 20 years. Moving from paper charting to electronic records, I have worked with 4 EHR companies. Azalea Health is, by far, the best I've utilized. Customization for my practice was easier than any other company. Being able to offer potential adjustments or additions to the platform has NEVER happened with other companies. They have their pretty white box and that's what you get. Azalea Health listens to their clients and, whenever possible, try to incorporate changes/improvements to their system.
- Very easy highly customizable interface. All the menu options on one screen. Web based and lightning high speed with good internet connection. Access from anywhere. Interface with Dr. First is so good, refilling and prescribing meds is very fast including restricted substance. Ability to run any kind of report so that you really know what's going on with your practice: type of visits, patients, supplies.
- Not dislikes but would.like future development in Push notifications in Mobile app, Keyboard based shortcuts to move between fields, Portal invite via mobile phone
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "Azalea Health",
"company_name": "Azalea Health",
"product_url": "https://www.azaleahealth.com",
"company_url": "https://www.azaleahealth.com",
"related_urls": [
"https://elion.health/products/azalea-health"
],
"product_code": "SW0967",
"summary": "Azalea Health offers a cloud-based healthcare IT platform with integrated EHR and billing solutions, enhanced by AI-powered tools to streamline workflows and improve patient care.",
"description": "Azalea Health provides a comprehensive, cloud-based healthcare IT platform designed to streamline clinical, financial, and operational workflows for healthcare providers. Their solutions include Electronic Health Records (EHR), Revenue Cycle Management (RCM), and AI-powered tools like Clinical Assistant and Billing Assistant, all aimed at enhancing efficiency and patient care.",
"categories": [
"clinical Care",
"administrative Operations",
"patient Facing",
"diagnostic Support",
"health Data Analytics",
"revenue Cycle",
"telehealth",
"ai Clinical Documentation Integrity",
"Clinical",
"Administrative",
"Patient-facing",
"Diagnostic",
"Analytics",
"Revenue Cycle Management",
"Telehealth",
"Ai-powered Solutions"
],
"market_segment": [
"enterprise",
"smb",
"consumer"
],
"target_users": [
"clinicians",
"nurses",
"patients",
"admins",
"payers"
],
"specialties": [
"General Practice",
"Rural Health",
"Community Health",
"Ambulatory Care",
"Hospital Care",
"Critical Access Hospitals",
"Health Systems",
"Billing Companies",
"Fertility Clinics"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Contact vendor for pricing information.",
"license": "commercial",
"company_offices": [
"United States"
],
"company_founding": "2008",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Ambulatory EHR charting with customizable templates",
"Clinical decision support",
"Integrated telehealth",
"Patient portal (MyHealthSpot) with secure messaging",
"Scheduling and appointment reminders",
"e-Prescribing",
"Practice management and billing",
"Revenue cycle management integration",
"Clinical and financial analytics (Azalea Analytics)",
"Health Information Exchange (AzaleaConnect)",
"Configurable security and user roles",
"Reporting and dashboards",
"Integrated payments and claims posting",
"API Marketplace for third-party app integrations",
"AI-driven documentation (Clinical Assistant)",
"AI-powered billing assistance (Billing Assistant)",
"Ambient charting with voice-enabled transcription",
"Automated coding assistance",
"Real-time claim status tracking",
"Automated compliance checks"
],
"optional_modules": [
"Advanced analytics",
"Patient engagement suite",
"Revenue cycle management services"
],
"integrations": [
"Phreesia",
"RevSpring (PersonaPay)",
"CardConnect",
"MD Revolution",
"RSI",
"ChartSpan Technologies",
"Red Spot Interactive",
"Signal Health",
"MDRevolutions",
"AzaleaConnect (HIE)",
"Third-party apps via API Marketplace",
"Pharmacy e-prescribing networks",
"Laboratory interfaces",
"Practice management and billing modules (native RCM)"
],
"data_standards": [
"FHIR",
"HL7 v2",
"CCD/CCDA",
"SNOMED CT",
"ICD-10",
"CPT"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITECH",
"SOC 2 Type 2",
"SOC 2 Type 1",
"HITRUST",
"ONC certification"
],
"certifications": [
"SOC 2 Type 2",
"SOC 2 Type 1",
"HITRUST (e1)",
"ONC Certified EHR"
],
"security_features": [
"Data encryption (in transit and at rest)",
"Role-based access control (RBAC)",
"Single sign-on (SSO) / SAML support",
"Audit logging",
"Multi-factor authentication (2FA)"
],
"privacy_features": [
"Business Associate Agreement (BAA) availability",
"Patient consent and portal controls",
"Secure messaging",
"Data access auditing"
],
"data_residency": "US-based cloud hosting",
"customers": [
"Medical Practice",
"Hospital & Health Care",
"Health, Wellness and Fitness"
],
"user_reviews": [
"The only thing that attracted our company is the fact you log in to one system.",
"This system does not comply with what insurance companies are requiring. When you call customer service they can never fix anything. Your account representative knows nothing about anything. This is a very expensive system that causes you to work harder and accomplish nothing. Our data didn't transfer over correctly so we are having to pay for read only because Azalea never researched as to why this happened.",
"You constantly have to edit things, change nothing, then save again to get simple tasks to work. No good place to put a phone note. Referrals are absolutely useless. Free telehealth programs work much better and are easier for the patient. Scheduling and viewing the daily schedule are two totally different views. Charts get accidentally opened often. Encounters can't be deleted without many steps. Unsigned notes are allowed to be 'readied' for billing. Uses Dr. First for medication management. Diagnosis are not communicated with Dr. First and azalea. Can't view the pharmacy that prescriptions are sent to. Reports are worthless even on the rare occasion that they work. There is no real way to utilize data so that, for instance, diabetic patients can be easily identified.",
"The organization and easy to read schedule face is helpful. The ease of rescheduling by clicking and dragging is convenient. The ability to leave short comments on each appointment time is incredibly useful (“John just got married, tell him congratulations” “This patient is very specific, be sure to have the room ready when they get here”) and the comments section on each chart provides ample space for more detailed notes.",
"At least twice an hour the system freezes. Whether this lasts 10 seconds or 10 minutes is always unpredictable. While tech support is prompt and courteous, the answer is almost always “an outage, nothing we can do but wait”. This outage means the entire azalea system is frozen for all staff members, so unless you have paper charts and schedules as a backup, there’s going to be a complete stop in your office until the system is back up. It’s frustrating and embarrassing to tell patients our system isn’t up at the moment and all we can do is wait.",
"Azalea's customer support outperforms some other EMR I have ever used. From the charging genius, utilization staff to specialized help, I have never associated for assistance without getting a brief response. Time is given to our specific needs and how we can increase the features inside Azalea to extend our preparation's benefit. Everyone is glad to have a telephone call to conceptualize answers for challenges or consider new features to support me.",
"Azalea's client support surpasses some other EMR I have ever utilized. From the charging pro, usage staff to technical support, I have never connected for help without getting a prompt reaction. Time is given to our particular needs and how we can augment the highlights inside Azalea to expand our training's profitability. Everybody is happy to have a phone call to conceptualize answers for difficulties or think of new highlights to help me.",
"I have been practicing for over 20 years. Moving from paper charting to electronic records, I have worked with 4 EHR companies. Azalea Health is, by far, the best I've utilized. Customization for my practice was easier than any other company. Being able to offer potential adjustments or additions to the platform has NEVER happened with other companies. They have their pretty white box and that's what you get. Azalea Health listens to their clients and, whenever possible, try to incorporate changes/improvements to their system.",
"Very easy highly customizable interface. All the menu options on one screen. Web based and lightning high speed with good internet connection. Access from anywhere. Interface with Dr. First is so good, refilling and prescribing meds is very fast including restricted substance. Ability to run any kind of report so that you really know what's going on with your practice: type of visits, patients, supplies.",
"Not dislikes but would.like future development in Push notifications in Mobile app, Keyboard based shortcuts to move between fields, Portal invite via mobile phone"
],
"ratings": [
"3.9 out of 5 on G2",
"4.2 out of 5 on Capterra"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2008",
"integration_partners": [
"Dr. First"
],
"id": "SW0967",
"slug": "azalea-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/azalea-health.json"
}
}