JSON twin: https://www.healthaidb.com/software/awell-agents.json
Awell
https://awellhealth.com/agents
Awell Agents is an agentic care-orchestration toolkit from Awell Health that lets healthcare teams build, test, and deploy automated 'sidekick' agents to coordinate tasks across EHRs, CRMs, communications tools and patient journeys with human-in-the-loop oversight.
Awell Agents provides prebuilt and custom agent templates (e.g., intake validator, referral router, discharge follow-up) plus a low-code environment to assemble, test (mission codex, automated test plans) and deploy agents that automate care workflows while preserving auditability, escalation to humans, and strict boundary controls. Agents integrate with existing stacks to sync data, nudge or reassign tasks, escalate uncertainties to clinicians, and run on infrastructure aligned with HIPAA, SOC 2 Type II, ISO 27001 and GDPR requirements; Awell documents BAAs (including for OpenAI) and emphasizes HITL, full audit trails, and compliance-focused testing.
yes
2018
P0189
2025-09-07
commercial proprietary
Contact vendor / join waitlist; pricing provided via sales (no public list prices).
enterprise_quote
product
1.0
{
"company_name": "Awell",
"company_url": "https://awellhealth.com",
"company_offices": [
"Belgium",
"United Kingdom",
"United States"
],
"company_founding": "2018",
"product_url": "https://awellhealth.com/agents",
"categories": [
"clinical",
"administrative",
"workflow-orchestration",
"careops",
"AI agents",
"automation",
"population health"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://awellhealth.com/agents",
"https://awellhealth.com/platform",
"https://developers.awellhealth.com/",
"https://help.awellhealth.com/en/",
"https://security.awellhealth.com/",
"https://awellhealth.com/legal/hipaa-at-awell",
"https://awellhealth.com/about",
"https://awellhealth.com/blog",
"https://www.linkedin.com/company/awell/",
"https://tech.eu/2023/09/19/awell-secures-5m-to-automate-clinician-workflows/"
],
"summary": "Awell Agents is an agentic care-orchestration toolkit from Awell Health that lets healthcare teams build, test, and deploy automated 'sidekick' agents to coordinate tasks across EHRs, CRMs, communications tools and patient journeys with human-in-the-loop oversight.",
"description": "Awell Agents provides prebuilt and custom agent templates (e.g., intake validator, referral router, discharge follow-up) plus a low-code environment to assemble, test (mission codex, automated test plans) and deploy agents that automate care workflows while preserving auditability, escalation to humans, and strict boundary controls. Agents integrate with existing stacks to sync data, nudge or reassign tasks, escalate uncertainties to clinicians, and run on infrastructure aligned with HIPAA, SOC 2 Type II, ISO 27001 and GDPR requirements; Awell documents BAAs (including for OpenAI) and emphasizes HITL, full audit trails, and compliance-focused testing.",
"target_users": [
"clinicians",
"nurses",
"care managers",
"care coordinators",
"clinical product teams",
"operational admins",
"IT/integration engineers",
"health plan administrators",
"patients (as recipients of automated workflows)"
],
"specialties": [
"care coordination",
"patient intake",
"triage",
"referrals",
"chronic care management",
"perioperative/surgical prep and recovery",
"follow-up/outcomes tracking",
"population health"
],
"regions_available": [
"Belgium",
"United States",
"European Union",
"United Kingdom"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor / join waitlist; pricing provided via sales (no public list prices).",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"Embeddable (Navi)"
],
"features": [
"Agentic sidekicks (prebuilt and custom agents)",
"No-code Studio for designing care flows",
"Orchestration engine to run care flows",
"Hero-in-the-loop (human-in-the-loop) escalation",
"Automated test generation and test coverage for agents",
"Mission codex (versioned test library)",
"Full audit trails of agent actions",
"Role-based approvals for critical actions",
"Integrations/connectors marketplace and extensions SDK",
"Worklist and task automation",
"Patient intake automation and eligibility workflows",
"Sync to CRM and scheduling systems",
"Observability and agent behavior validation",
"BAA-based OpenAI integration (guarded LLM usage)",
"Passwordless auth, SSO and native MFA"
],
"optional_modules": [
"Awell Extensions (SDK/marketplace modules)",
"Awell Score (standalone clinical score API)",
"Navi embeddable experience",
"Custom Agent development"
],
"integrations": [
"Salesforce",
"CRMs (generic)",
"Scheduling systems (generic)",
"EHR systems (generic)",
"Comms tools (generic)",
"Marketplace extensions (3rd-party connectors)"
],
"data_standards": [
"FHIR",
"SMART on FHIR",
"HL7 v2"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"ISO 27001:2022",
"NIS2",
"Working toward ISO 42001"
],
"certifications": [
"ISO 27001:2022",
"Registered under NIS2"
],
"security_features": [
"Audit logs / full action tracing",
"SSO/SAML",
"Native MFA / passwordless",
"Role-based access controls",
"Encryption (in transit and at rest)"
],
"privacy_features": [
"BAA with OpenAI",
"Human-in-the-loop oversight",
"Auditability of human interventions"
],
"data_residency": "",
"customers": [
"Wellpath",
"Astrana Health",
"Mindler",
"Better Health",
"Certific",
"SOL Mental Health",
"Multidisciplinary Pain Center Monica"
],
"user_reviews": [],
"ratings": [],
"support_channels": [
"help center / documentation",
"book a call / contact form",
"developer hub"
],
"training_options": [
"bootcamp (hands-on)",
"documentation",
"developer hub / developer docs"
],
"release_year": "",
"integration_partners": [
"Salesforce",
"OpenAI",
"Healthie",
"Astrana Health",
"scheduling systems / EHR / CRM (unnamed)"
],
"id": "P0189",
"slug": "awell-agents",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/awell-agents.json"
}
}