Awell

JSON twin: https://www.healthaidb.com/software/awell.json

Company Name

Awell Health

Product URL

https://awellhealth.com/platform

Company URL

https://awellhealth.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• care Coordination
• clinical Workflow Automation
• health Data Analytics
• data Integration
• patient Engagement
• ai Clinical Documentation Integrity
• Clinical
• Administrative
• Diagnostic
• Workflow Automation
• Data Analysis
• Integration
• Ai-driven Insights

Summary

Awell is an AI-powered CareOps platform that enables healthcare teams to design, automate, and optimize care workflows without requiring IT resources.

Description

Awell provides a no-code platform for healthcare organizations to create, manage, and improve care flows, enhancing operational efficiency and patient outcomes. It offers features like a drag-and-drop builder, AI-driven data analysis, and seamless integration with existing systems.

Api Available

yes

Certifications

• ISO 27001:2022
• Registered under NIS2

Company Founding

2019

Company Offices

• United States
• United Kingdom
• Netherlands
• India
• Australia
• Singapore
• South Africa
• Canada
• Germany
• France

Compliance

• HIPAA
• ISO 27001:2022
• NIS2
• ISO 42001 (in progress)

Customers

Data Residency

Belgium, United States, European Union, United Kingdom

Data Standards

• FHIR
• SMART on FHIR
• HL7 v2

Deployment Model

• SaaS

Features

• Agentic sidekicks (prebuilt and custom agents)
• No-code Studio for designing care flows
• Orchestration engine to run care flows
• Hero-in-the-loop (human-in-the-loop) escalation
• Automated test generation and test coverage for agents
• Mission codex (versioned test library)
• Full audit trails of agent actions
• Role-based approvals for critical actions
• Integrations/connectors marketplace and extensions SDK
• Worklist and task automation
• Patient intake automation and eligibility workflows
• Sync to CRM and scheduling systems
• Observability and agent behavior validation
• BAA-based OpenAI integration (guarded LLM usage)
• Passwordless auth, SSO and native MFA

Id

SW0963

Integration Partners

Integrations

• Salesforce
• OpenAI
• Healthie
• Astrana Health
• scheduling systems
• EHR systems
• CRM systems
• communications tools
• third-party connectors

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Portuguese
• Chinese (Simplified)
• Chinese (Traditional)
• Japanese
• Korean
• Hindi
• Arabic
• Russian
• Turkish
• Vietnamese
• Thai
• Indonesian
• Tagalog
• Bengali

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Awell Extensions (SDK/marketplace modules)
• Awell Score (standalone clinical score API)
• Navi embeddable experience
• Custom Agent development

Os Platforms

• Web
• Embeddable (Navi)

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA with OpenAI
• Human-in-the-loop oversight
• Auditability of human interventions

Product Code

SW0963

Product Name

Awell

Ratings

Regions Available

• United States
• Canada
• United Kingdom
• European Union
• Australia
• New Zealand
• India
• South Africa
• Singapore
• Malaysia
• Hong Kong
• Japan
• South Korea
• Brazil
• Mexico
• Argentina
• Chile
• Colombia
• Peru
• Ecuador

Related Urls

• https://elion.health/products/awell

Release Year

Security Features

• Audit logs / full action tracing
• SSO/SAML
• Native MFA / passwordless
• Role-based access controls
• Encryption (in transit and at rest)

Specialties

• General Healthcare
• Mental Health
• Population Health
• Value-based Care
• Chronic Disease Management
• Transitional Care Management
• Oncology
• Cardiology
• Orthopedics
• Pediatrics
• Geriatrics
• Neurology
• Pulmonology
• Gastroenterology
• Endocrinology
• Rheumatology
• Infectious Diseases
• Dermatology
• Urology
• Obstetrics And Gynecology

Support Channels

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• care managers
• IT teams

Training Options

Type

product

User Reviews

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Awell",
  "company_name": "Awell Health",
  "product_url": "https://awellhealth.com/platform",
  "company_url": "https://awellhealth.com",
  "related_urls": [
    "https://elion.health/products/awell"
  ],
  "product_code": "SW0963",
  "summary": "Awell is an AI-powered CareOps platform that enables healthcare teams to design, automate, and optimize care workflows without requiring IT resources.",
  "description": "Awell provides a no-code platform for healthcare organizations to create, manage, and improve care flows, enhancing operational efficiency and patient outcomes. It offers features like a drag-and-drop builder, AI-driven data analysis, and seamless integration with existing systems.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "care Coordination",
    "clinical Workflow Automation",
    "health Data Analytics",
    "data Integration",
    "patient Engagement",
    "ai Clinical Documentation Integrity",
    "health Data Analytics",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Care Coordination",
    "Workflow Automation",
    "Data Analysis",
    "Integration",
    "Patient Engagement",
    "Ai-driven Insights"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "care managers",
    "IT teams"
  ],
  "specialties": [
    "General Healthcare",
    "Mental Health",
    "Population Health",
    "Value-based Care",
    "Chronic Disease Management",
    "Transitional Care Management",
    "Oncology",
    "Cardiology",
    "Orthopedics",
    "Pediatrics",
    "Geriatrics",
    "Neurology",
    "Pulmonology",
    "Gastroenterology",
    "Endocrinology",
    "Rheumatology",
    "Infectious Diseases",
    "Dermatology",
    "Urology",
    "Obstetrics And Gynecology"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "European Union",
    "Australia",
    "New Zealand",
    "India",
    "South Africa",
    "Singapore",
    "Malaysia",
    "Hong Kong",
    "Japan",
    "South Korea",
    "Brazil",
    "Mexico",
    "Argentina",
    "Chile",
    "Colombia",
    "Peru",
    "Ecuador"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Portuguese",
    "Chinese (Simplified)",
    "Chinese (Traditional)",
    "Japanese",
    "Korean",
    "Hindi",
    "Arabic",
    "Russian",
    "Turkish",
    "Vietnamese",
    "Thai",
    "Indonesian",
    "Tagalog",
    "Bengali"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Netherlands",
    "India",
    "Australia",
    "Singapore",
    "South Africa",
    "Canada",
    "Germany",
    "France"
  ],
  "company_founding": "2019",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "Embeddable (Navi)"
  ],
  "features": [
    "Agentic sidekicks (prebuilt and custom agents)",
    "No-code Studio for designing care flows",
    "Orchestration engine to run care flows",
    "Hero-in-the-loop (human-in-the-loop) escalation",
    "Automated test generation and test coverage for agents",
    "Mission codex (versioned test library)",
    "Full audit trails of agent actions",
    "Role-based approvals for critical actions",
    "Integrations/connectors marketplace and extensions SDK",
    "Worklist and task automation",
    "Patient intake automation and eligibility workflows",
    "Sync to CRM and scheduling systems",
    "Observability and agent behavior validation",
    "BAA-based OpenAI integration (guarded LLM usage)",
    "Passwordless auth, SSO and native MFA"
  ],
  "optional_modules": [
    "Awell Extensions (SDK/marketplace modules)",
    "Awell Score (standalone clinical score API)",
    "Navi embeddable experience",
    "Custom Agent development"
  ],
  "integrations": [
    "Salesforce",
    "OpenAI",
    "Healthie",
    "Astrana Health",
    "scheduling systems",
    "EHR systems",
    "CRM systems",
    "communications tools",
    "third-party connectors"
  ],
  "data_standards": [
    "FHIR",
    "SMART on FHIR",
    "HL7 v2"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "ISO 27001:2022",
    "NIS2",
    "ISO 42001 (in progress)"
  ],
  "certifications": [
    "ISO 27001:2022",
    "Registered under NIS2"
  ],
  "security_features": [
    "Audit logs / full action tracing",
    "SSO/SAML",
    "Native MFA / passwordless",
    "Role-based access controls",
    "Encryption (in transit and at rest)"
  ],
  "privacy_features": [
    "BAA with OpenAI",
    "Human-in-the-loop oversight",
    "Auditability of human interventions"
  ],
  "data_residency": "Belgium, United States, European Union, United Kingdom",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [],
  "training_options": [],
  "release_year": "",
  "integration_partners": [],
  "id": "SW0963",
  "slug": "awell",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/awell.json"
  }
}