automation-anywhere

JSON twin: https://www.healthaidb.com/software/automation-anywhere.json

Company Name

Automation Anywhere

Product URL

https://www.automationanywhere.com/products/automation-360

Company URL

https://www.automationanywhere.com/

Categories

Summary

Automation Anywhere provides an enterprise-grade agentic process automation (RPA + AI) platform that automates repetitive healthcare workflows—especially revenue cycle, scheduling, documentation, inventory and operational processes—to reduce cost, speed processes and improve clinician/patient experience.

Description

A commercial, cloud-native agentic process automation platform combining RPA, document automation, AI agents, generative AI and orchestration to automate healthcare workflows (RCM, prior authorizations, patient scheduling, clinician documentation, inventory, contact centers, cybersecurity and operational tasks). Offers cloud and on‑prem deployment options, healthcare-focused security/compliance (HITRUST/HIPAA guidance), developer tooling, CoE governance, and a free Community Edition for evaluation.

Api Available

yes

Certifications

Company Founding

2003

Company Offices

Compliance

Customers

Data Residency

Cloud region selection (US, EU, APAC) for SaaS; on-premises deployment option for local data residency

Data Standards

Deployment Model

Features

Id

P0168

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Commercial licensing by quote; contact vendor for enterprise pricing. Free Cloud Community Edition available for developers/evaluation; trials/demos on request.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2003

Security Features

Specialties

Support Channels

System Requirements

Control Room: web browser; Bot Runners/clients: Windows; server/Cloud: container-friendly / supports major cloud providers (concise)

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Automation Anywhere",
  "company_url": "https://www.automationanywhere.com/",
  "company_offices": [
    "United States",
    "India",
    "United Kingdom",
    "Japan",
    "Germany",
    "Brazil",
    "Canada",
    "Singapore",
    "United Arab Emirates",
    "Australia"
  ],
  "company_founding": "2003",
  "product_url": "https://www.automationanywhere.com/products/automation-360",
  "categories": [
    "administrative",
    "IT/automation",
    "workflow orchestration",
    "robotic process automation (RPA)",
    "document automation",
    "AI agents"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.automationanywhere.com/",
    "https://www.automationanywhere.com/products/automation-360",
    "https://www.automationanywhere.com/products/security",
    "https://www.automationanywhere.com/compliance-portal",
    "https://docs.automationanywhere.com/",
    "https://www.automationanywhere.com/company/global-presence",
    "https://www.automationanywhere.com/solutions/healthcare",
    "https://www.g2.com/products/automation-anywhere/reviews",
    "https://en.wikipedia.org/wiki/Automation_Anywhere",
    "https://www.automationanywhere.com/resources/customer-stories"
  ],
  "summary": "Automation Anywhere provides an enterprise-grade agentic process automation (RPA + AI) platform that automates repetitive healthcare workflows—especially revenue cycle, scheduling, documentation, inventory and operational processes—to reduce cost, speed processes and improve clinician/patient experience.",
  "description": "A commercial, cloud-native agentic process automation platform combining RPA, document automation, AI agents, generative AI and orchestration to automate healthcare workflows (RCM, prior authorizations, patient scheduling, clinician documentation, inventory, contact centers, cybersecurity and operational tasks). Offers cloud and on‑prem deployment options, healthcare-focused security/compliance (HITRUST/HIPAA guidance), developer tooling, CoE governance, and a free Community Edition for evaluation.",
  "target_users": [
    "clinicians",
    "nurses",
    "clinical administrators",
    "revenue cycle teams",
    "billing/coding staff",
    "IT/DevOps",
    "contact center agents",
    "supply chain/inventory managers",
    "health system executives",
    "payers"
  ],
  "specialties": [
    "revenue cycle management (RCM)",
    "patient scheduling",
    "clinical documentation",
    "prior authorization",
    "supply chain / inventory management",
    "contact center / patient engagement",
    "cybersecurity / fraud detection",
    "operations / shared services",
    "telehealth enablement"
  ],
  "regions_available": [
    "Global",
    "North America",
    "Europe",
    "Asia-Pacific",
    "Latin America",
    "Middle East & Africa",
    "Australia/New Zealand"
  ],
  "languages_supported": [
    "English",
    "Português",
    "Deutsch",
    "日本語",
    "Español",
    "한국어",
    "繁體中文",
    "Français",
    "العربية"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Commercial licensing by quote; contact vendor for enterprise pricing. Free Cloud Community Edition available for developers/evaluation; trials/demos on request.",
  "license": "proprietary commercial",
  "deployment_model": [
    "cloud (SaaS)",
    "on-premises",
    "hybrid"
  ],
  "os_platforms": [
    "Web (Control Room/Console)",
    "Windows (Bot Runners/Client)",
    "Linux (server components/containers)"
  ],
  "features": [
    "Orchestration / Control Room (centralized bot management)",
    "Bot building / Automation Workspace (no-code/low-code builder)",
    "Document Automation (AI/ML for unstructured documents / IQ Bot)",
    "Process Discovery / Process Mining",
    "API Tasks / REST and SOAP integration",
    "Pre-built packs and Bot Store (1200+ packaged bots)",
    "Automation Co-Pilot / generative-AI assisted automations",
    "AI Agent Studio / custom agent development",
    "Cloud Service (serverless execution / cloud-native scaling)",
    "Workload management & queues",
    "Bot Insight / analytics & real-time monitoring",
    "Governance & CoE Manager (policy, role, lifecycle)",
    "Scheduler & trigger-based executions",
    "Human-in-the-loop / approval workflows",
    "Versioning and deployment of bots",
    "Credential & secrets management",
    "Error handling and retry/workflow resilience",
    "Extensible connector framework / iPaaS integrations",
    "Audit logging and operational telemetry"
  ],
  "optional_modules": [
    "Document Automation / IQ Bot",
    "Process Discovery",
    "Bot Insight (advanced analytics)",
    "CoE Manager (governance)",
    "Cloud Service (hosted execution)",
    "AI Agent Studio",
    "Automation Co-Pilot",
    "Pre-built enterprise connector packages",
    "Bot Store marketplace"
  ],
  "integrations": [
    "Epic",
    "Salesforce",
    "ServiceNow",
    "Workday",
    "SAP (BAPI)",
    "Oracle",
    "DocuSign",
    "Microsoft Teams",
    "SharePoint",
    "Microsoft Office 365 (Excel, OneDrive, Calendar)",
    "Slack",
    "Twilio",
    "Celonis",
    "MuleSoft",
    "Boomi",
    "Google Cloud (Drive, Sheets, Apigee, DocAI)",
    "AWS (S3, Lambda, Comprehend, DynamoDB)",
    "IBM (DB2, Watson)",
    "Mainframe / legacy apps (via UI/API connectors)"
  ],
  "data_standards": [
    "REST",
    "SOAP",
    "JDBC/ODBC (relational DB access)",
    "HL7",
    "FHIR"
  ],
  "api_available": "yes",
  "system_requirements": "Control Room: web browser; Bot Runners/clients: Windows; server/Cloud: container-friendly / supports major cloud providers (concise)",
  "compliance": [
    "ISO 27001",
    "SOC 1",
    "SOC 2",
    "GDPR",
    "HIPAA (supports healthcare deployments)"
  ],
  "certifications": [
    "ISO 27001",
    "SOC 1",
    "SOC 2"
  ],
  "security_features": [
    "Encryption at rest and in transit",
    "Role-based access control (RBAC)",
    "SSO / SAML / OAuth support",
    "Audit logs / activity monitoring",
    "Multi-factor authentication (MFA)"
  ],
  "privacy_features": [
    "BAA available for HIPAA customers",
    "Data anonymization / masking patterns (via automation workflows)",
    "Access controls and least-privilege via RBAC",
    "Data minimization configurable in workflows"
  ],
  "data_residency": "Cloud region selection (US, EU, APAC) for SaaS; on-premises deployment option for local data residency",
  "customers": [],
  "user_reviews": [],
  "ratings": [
    "G2: ~4.5/5 (peer review aggregate)",
    "Capterra: ~4.5/5 (peer review aggregate)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2003",
  "integration_partners": [
    "Microsoft",
    "SAP",
    "Salesforce",
    "AWS",
    "Azure",
    "Google Cloud",
    "Workday",
    "ServiceNow",
    "IBM",
    "Oracle",
    "Tableau",
    "Splunk",
    "Snowflake"
  ],
  "id": "P0168",
  "slug": "automation-anywhere",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/automation-anywhere.json"
  }
}