Automation 360

JSON twin: https://www.healthaidb.com/software/automation-360.json

Company Name

Automation Anywhere

Product URL

https://www.automationanywhere.com/products/automation-360

Company URL

https://www.automationanywhere.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• revenue Cycle
• clinical Documentation
• clinical Workflow Automation
• ai Clinical Documentation Integrity
• cloud-based Solutions
• Clinical
• Administrative
• Diagnostic
• Revenue Cycle Management
• Process Automation
• Document Processing
• Workflow Orchestration
• Ai Integration
• Cloud Computing

Summary

Automation 360 is a cloud-native intelligent automation platform by Automation Anywhere, integrating RPA, AI agents, document processing, and workflow orchestration to automate end-to-end healthcare tasks.

Description

Automation 360 is a cloud-native intelligent automation platform developed by Automation Anywhere. It combines Robotic Process Automation (RPA), AI-powered agents, document processing, and workflow orchestration to automate comprehensive healthcare tasks, including insurance eligibility checks, appointment scheduling, claims processing, billing, and inventory control. The platform's agentic automation layer interfaces with Electronic Health Records (EHRs) and payer portals to autonomously submit claims, track denials, flag required documentation, and draft responses. Notably, it offers a cloud-based Epic Fast Healthcare Interoperability Resources (FHIR) API Bot to automate access to EHRs for Epic Systems, facilitating interoperability and improving patient care. Additionally, Automation 360 provides process intelligence capabilities to map and optimize workflows, enhancing operational efficiency and compliance within healthcare organizations.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO
• SOC 2 Type 1
• SOC 2 Type 2

Company Founding

2003

Company Offices

• United States
• India
• United Kingdom
• Australia
• Germany
• France
• Japan
• Singapore
• China
• Mexico

Compliance

• HIPAA
• SOC 1
• SOC 2
• ISO 27001
• HITRUST CSF

Customers

• Dell Technologies
• Oasis
• KeyBank

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Robotic Process Automation (RPA)
• AI Agent Studio
• Automation Co-Pilot
• Document Automation
• Process Discovery
• Automation Workspace
• CoE Manager
• Cloud Service
• Citizen Developers
• Pre-built Bots
• Rich Partner Ecosystem
• Process Intelligence
• Embedded Automation
• Seamless Updates
• Trust
• API as a Service
• Workato Integration

Id

SW0943

Integration Partners

• Excel
• Salesforce
• SAP

Integrations

• Epic Systems
• Salesforce
• Google Workspace
• SAP
• ServiceNow
• Workday
• Genesys
• OpenAI
• Microsoft
• Google
• Amazon
• Workato

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Tamil

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• IQ Bot
• Bot Insight

Os Platforms

• Windows
• macOS
• Linux
• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• Consent Management
• Anonymization
• Data Minimization

Product Code

SW0943

Product Name

Automation 360

Ratings

• 4.5 out of 5 on G2
• 5.0 out of 5 on Capterra

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• India
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• Japan
• South Korea
• Singapore

Related Urls

• https://elion.health/products/automation-anywhere

Release Year

2003

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit Logs
• 2FA
• DLP

Specialties

• Radiology
• Cardiology
• Orthopedics
• Neurology
• Oncology
• Pediatrics
• Emergency Medicine
• Anesthesiology
• Obstetrics And Gynecology
• Psychiatry
• Dermatology
• Ophthalmology
• Ent
• Urology
• Gastroenterology
• Pulmonology
• Endocrinology
• Rheumatology
• Hematology
• Infectious Diseases

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Windows, macOS, Linux

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers
• Healthcare Providers
• Health Plans
• Life Sciences
• Government

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• I like Automation Anywhere for various reasons. It's a low-code platform that still feels like real programming, making it more programmatic. It's easy and simple to use compared to other RPA tools like Power Automate and UiPath. The bot game feature is also an interesting part of Automation Anywhere.
• Automation Anywhere is praised for its intuitive interface, making it accessible even for those with limited coding experience. The platform simplifies the ease of implementation and deployment of bots. Users find the technical support team responsive and the FAQs helpful. Automation Anywhere integrates well with various applications like Excel, Salesforce, and SAP.
• Simple to develop, time to deploy, and ease of use is great. The tool is designed to suit the needs of business users, and running/managing bots is also simplified. It also supports deployment on the cloud and integrates well. The technical support team is very responsive, and there are loads of FAQs for getting help on technical issues.
• Automation Anywhere allows you to automate repetitive and mundane tasks, freeing up your time for more strategic or creative work. It enhances productivity by letting you focus on tasks that truly require human intervention. The platform is intuitive and provides robust tools for designing, deploying, and managing bots with ease.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Automation 360",
  "company_name": "Automation Anywhere",
  "product_url": "https://www.automationanywhere.com/products/automation-360",
  "company_url": "https://www.automationanywhere.com",
  "related_urls": [
    "https://elion.health/products/automation-anywhere"
  ],
  "product_code": "SW0943",
  "summary": "Automation 360 is a cloud-native intelligent automation platform by Automation Anywhere, integrating RPA, AI agents, document processing, and workflow orchestration to automate end-to-end healthcare tasks.",
  "description": "Automation 360 is a cloud-native intelligent automation platform developed by Automation Anywhere. It combines Robotic Process Automation (RPA), AI-powered agents, document processing, and workflow orchestration to automate comprehensive healthcare tasks, including insurance eligibility checks, appointment scheduling, claims processing, billing, and inventory control. The platform's agentic automation layer interfaces with Electronic Health Records (EHRs) and payer portals to autonomously submit claims, track denials, flag required documentation, and draft responses. Notably, it offers a cloud-based Epic Fast Healthcare Interoperability Resources (FHIR) API Bot to automate access to EHRs for Epic Systems, facilitating interoperability and improving patient care. Additionally, Automation 360 provides process intelligence capabilities to map and optimize workflows, enhancing operational efficiency and compliance within healthcare organizations.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "revenue Cycle",
    "clinical Documentation",
    "clinical Workflow Automation",
    "ai Clinical Documentation Integrity",
    "cloud-based Solutions",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Revenue Cycle Management",
    "Process Automation",
    "Document Processing",
    "Workflow Orchestration",
    "Ai Integration",
    "Cloud Computing"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers",
    "Healthcare Providers",
    "Health Plans",
    "Life Sciences",
    "Government"
  ],
  "specialties": [
    "Radiology",
    "Cardiology",
    "Orthopedics",
    "Neurology",
    "Oncology",
    "Pediatrics",
    "Emergency Medicine",
    "Anesthesiology",
    "Obstetrics And Gynecology",
    "Psychiatry",
    "Dermatology",
    "Ophthalmology",
    "Ent",
    "Urology",
    "Gastroenterology",
    "Pulmonology",
    "Endocrinology",
    "Rheumatology",
    "Hematology",
    "Infectious Diseases"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "India",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland",
    "Austria",
    "Japan",
    "South Korea",
    "Singapore"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Tamil"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "India",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Japan",
    "Singapore",
    "China",
    "Mexico"
  ],
  "company_founding": "2003",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Windows",
    "macOS",
    "Linux",
    "Web"
  ],
  "features": [
    "Robotic Process Automation (RPA)",
    "AI Agent Studio",
    "Automation Co-Pilot",
    "Document Automation",
    "Process Discovery",
    "Automation Workspace",
    "CoE Manager",
    "Cloud Service",
    "Citizen Developers",
    "Pre-built Bots",
    "Rich Partner Ecosystem",
    "Process Intelligence",
    "Embedded Automation",
    "Seamless Updates",
    "Trust",
    "API as a Service",
    "Workato Integration"
  ],
  "optional_modules": [
    "IQ Bot",
    "Bot Insight"
  ],
  "integrations": [
    "Epic Systems",
    "Salesforce",
    "Google Workspace",
    "SAP",
    "ServiceNow",
    "Workday",
    "Genesys",
    "OpenAI",
    "Microsoft",
    "Google",
    "Amazon",
    "Workato"
  ],
  "data_standards": [
    "FHIR",
    "HL7",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Windows, macOS, Linux",
  "compliance": [
    "HIPAA",
    "SOC 1",
    "SOC 2",
    "ISO 27001",
    "HITRUST CSF"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO",
    "SOC 2 Type 1",
    "SOC 2 Type 2"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit Logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent Management",
    "Anonymization",
    "Data Minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Dell Technologies",
    "Oasis",
    "KeyBank"
  ],
  "user_reviews": [
    "I like Automation Anywhere for various reasons. It's a low-code platform that still feels like real programming, making it more programmatic. It's easy and simple to use compared to other RPA tools like Power Automate and UiPath. The bot game feature is also an interesting part of Automation Anywhere.",
    "Automation Anywhere is praised for its intuitive interface, making it accessible even for those with limited coding experience. The platform simplifies the ease of implementation and deployment of bots. Users find the technical support team responsive and the FAQs helpful. Automation Anywhere integrates well with various applications like Excel, Salesforce, and SAP.",
    "Simple to develop, time to deploy, and ease of use is great. The tool is designed to suit the needs of business users, and running/managing bots is also simplified. It also supports deployment on the cloud and integrates well. The technical support team is very responsive, and there are loads of FAQs for getting help on technical issues.",
    "Automation Anywhere allows you to automate repetitive and mundane tasks, freeing up your time for more strategic or creative work. It enhances productivity by letting you focus on tasks that truly require human intervention. The platform is intuitive and provides robust tools for designing, deploying, and managing bots with ease."
  ],
  "ratings": [
    "4.5 out of 5 on G2",
    "5.0 out of 5 on Capterra"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2003",
  "integration_partners": [
    "Excel",
    "Salesforce",
    "SAP"
  ],
  "id": "SW0943",
  "slug": "automation-360",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/automation-360.json"
  }
}