Automated Virtual Care

JSON twin: https://www.healthaidb.com/software/automated-virtual-care.json

Company Name

Conversa Health

Product URL

https://www.conversahealth.com

Company URL

https://www.conversahealth.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• remote Monitoring
• care Coordination
• patient Engagement
• telehealth
• chronic Care Management
• acute Care Management
• Clinical
• Administrative
• Diagnostic
• Remote Patient Monitoring

Summary

Conversa Health's Automated Virtual Care platform enables healthcare organizations to remotely monitor, analyze, and communicate with patients at scale, enhancing care coordination and patient engagement.

Description

Conversa Health offers an Automated Virtual Care and Triage™ platform that utilizes a proprietary patient profiling and health signals engine, along with an extensive library of evidence-based digital pathways, to help healthcare organizations effectively and efficiently risk stratify and remotely manage patients across the care continuum. The platform automates care where possible, identifies at-risk patients, and provides digital triage to higher levels of care when necessary, including phone calls, telehealth, e-visits, and scheduling in-person consults. It has been adopted by leading health systems, payers, employers, and pharmaceutical companies to develop meaningful relationships and drive better health outcomes.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC certification
• ISO 13485
• ISO 9001
• ISO 27001
• ISO 27018
• ISO 27799
• ISO 22301
• SOC 2 Type II
• HITRUST
• HIPAA
• HITECH
• GDPR
• PIPEDA
• PHIPA
• CCPA
• CDPA
• 21 CFR 11
• IEC 82304-1

Company Founding

2014

Company Offices

• United States
• United Kingdom
• Ireland
• Australia
• New Zealand
• Germany
• France
• Netherlands
• Sweden
• Norway

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• GDPR
• PIPEDA
• PHIPA
• CCPA
• CDPA
• 21 CFR 11
• IEC 82304-1
• ISO 13485
• ONC certification
• FDA 510(k)
• CE/MDR
• HITRUST
• ISO 9001
• ISO 27018
• ISO 27799
• ISO 22301

Customers

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED CT
• ICD-10
• LOINC
• RxNorm
• CPT
• USCDI
• SMART on FHIR

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Automated patient engagement
• Symptom checking
• Medication suggestions
• Appointment scheduling
• Multilingual support
• Explainable AI diagnostics
• Integration with electronic health records (EHRs)
• Secure messaging
• Data analytics and reporting
• Patient education resources

Id

SW1163

Integration Partners

Integrations

• Epic
• Cerner
• PACS
• Billing systems
• Laboratory information systems
• Pharmacy management systems
• Medical devices
• Wearable health monitors
• Telehealth platforms
• Patient portals

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Belgian Dutch
• Swiss German
• Austrian German
• Swiss French
• Italian (Switzerland)
• Spanish (Spain)
• Portuguese
• Polish

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• Telehealth integration
• Remote patient monitoring
• Clinical decision support
• AI-powered triage
• Patient portal
• Care coordination tools
• Population health management
• Chronic disease management
• Behavioral health support
• Wellness programs

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA)
• Consent management
• Data anonymization
• Data minimization
• Automated consent renewal
• Granular consent controls
• Data residency controls
• Privacy by design architecture
• Zero trust architecture
• Incident response planning

Product Code

SW1163

Product Name

Automated Virtual Care

Ratings

Regions Available

• United States
• Canada
• United Kingdom
• Ireland
• Australia
• New Zealand
• Germany
• France
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• Italy
• Spain
• Portugal
• Poland

Related Urls

• https://elion.health/products/conversa-health

Release Year

Security Features

• End-to-end encryption
• Role-based access control (RBAC)
• Single sign-on (SSO)
• Audit logs
• Multi-factor authentication (MFA)
• Data loss prevention (DLP)
• Secure messaging
• API rate limiting
• OAuth 2.0 authentication
• TLS 1.2+ encryption

Specialties

• Chronic Care
• Acute Discharge
• Perioperative
• Oncology
• Obgyn
• Prevention And Wellness
• Covid-19 Response
• Employee Health Screening
• Vaccine Monitoring
• Telehealth
• Remote Patient Monitoring
• Care Coordination
• Patient Engagement
• Digital Triage
• Health Education
• Patient Adherence
• Cost Management
• Clinical Quality
• Population Health
• Behavioral Health

Support Channels

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

Type

product

User Reviews

Version

1.0

Alternatives

See related products

Canonical JSON

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  "product_name": "Automated Virtual Care",
  "company_name": "Conversa Health",
  "product_url": "https://www.conversahealth.com",
  "company_url": "https://www.conversahealth.com",
  "related_urls": [
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  ],
  "product_code": "SW1163",
  "summary": "Conversa Health's Automated Virtual Care platform enables healthcare organizations to remotely monitor, analyze, and communicate with patients at scale, enhancing care coordination and patient engagement.",
  "description": "Conversa Health offers an Automated Virtual Care and Triage™ platform that utilizes a proprietary patient profiling and health signals engine, along with an extensive library of evidence-based digital pathways, to help healthcare organizations effectively and efficiently risk stratify and remotely manage patients across the care continuum. The platform automates care where possible, identifies at-risk patients, and provides digital triage to higher levels of care when necessary, including phone calls, telehealth, e-visits, and scheduling in-person consults. It has been adopted by leading health systems, payers, employers, and pharmaceutical companies to develop meaningful relationships and drive better health outcomes.",
  "categories": [
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    "chronic Care Management",
    "acute Care Management",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Remote Patient Monitoring",
    "Care Coordination",
    "Patient Engagement",
    "Telehealth",
    "Chronic Care Management",
    "Acute Care Management"
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  "market_segment": [
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  "target_users": [
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    "Nurses",
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  "specialties": [
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    "Covid-19 Response",
    "Employee Health Screening",
    "Vaccine Monitoring",
    "Telehealth",
    "Remote Patient Monitoring",
    "Care Coordination",
    "Patient Engagement",
    "Digital Triage",
    "Health Education",
    "Patient Adherence",
    "Cost Management",
    "Clinical Quality",
    "Population Health",
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  "regions_available": [
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    "United Kingdom",
    "Ireland",
    "Australia",
    "New Zealand",
    "Germany",
    "France",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland",
    "Austria",
    "Italy",
    "Spain",
    "Portugal",
    "Poland"
  ],
  "languages_supported": [
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    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Belgian Dutch",
    "Swiss German",
    "Austrian German",
    "Swiss French",
    "Italian (Switzerland)",
    "Spanish (Spain)",
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  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Ireland",
    "Australia",
    "New Zealand",
    "Germany",
    "France",
    "Netherlands",
    "Sweden",
    "Norway"
  ],
  "company_founding": "2014",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Automated patient engagement",
    "Symptom checking",
    "Medication suggestions",
    "Appointment scheduling",
    "Multilingual support",
    "Explainable AI diagnostics",
    "Integration with electronic health records (EHRs)",
    "Secure messaging",
    "Data analytics and reporting",
    "Patient education resources"
  ],
  "optional_modules": [
    "Telehealth integration",
    "Remote patient monitoring",
    "Clinical decision support",
    "AI-powered triage",
    "Patient portal",
    "Care coordination tools",
    "Population health management",
    "Chronic disease management",
    "Behavioral health support",
    "Wellness programs"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "PACS",
    "Billing systems",
    "Laboratory information systems",
    "Pharmacy management systems",
    "Medical devices",
    "Wearable health monitors",
    "Telehealth platforms",
    "Patient portals"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED CT",
    "ICD-10",
    "LOINC",
    "RxNorm",
    "CPT",
    "USCDI",
    "SMART on FHIR"
  ],
  "api_available": "yes",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "GDPR",
    "PIPEDA",
    "PHIPA",
    "CCPA",
    "CDPA",
    "21 CFR 11",
    "IEC 82304-1",
    "ISO 13485",
    "ONC certification",
    "FDA 510(k)",
    "CE/MDR",
    "HITRUST",
    "ISO 9001",
    "ISO 27018",
    "ISO 27799",
    "ISO 22301"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC certification",
    "ISO 13485",
    "ISO 9001",
    "ISO 27001",
    "ISO 27018",
    "ISO 27799",
    "ISO 22301",
    "SOC 2 Type II",
    "HITRUST",
    "HIPAA",
    "HITECH",
    "GDPR",
    "PIPEDA",
    "PHIPA",
    "CCPA",
    "CDPA",
    "21 CFR 11",
    "IEC 82304-1"
  ],
  "security_features": [
    "End-to-end encryption",
    "Role-based access control (RBAC)",
    "Single sign-on (SSO)",
    "Audit logs",
    "Multi-factor authentication (MFA)",
    "Data loss prevention (DLP)",
    "Secure messaging",
    "API rate limiting",
    "OAuth 2.0 authentication",
    "TLS 1.2+ encryption"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Consent management",
    "Data anonymization",
    "Data minimization",
    "Automated consent renewal",
    "Granular consent controls",
    "Data residency controls",
    "Privacy by design architecture",
    "Zero trust architecture",
    "Incident response planning"
  ],
  "data_residency": "US/EU regions",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [],
  "training_options": [],
  "release_year": "",
  "integration_partners": [],
  "id": "SW1163",
  "slug": "automated-virtual-care",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/automated-virtual-care.json"
  }
}