Automated Direct Mail

JSON twin: https://www.healthaidb.com/software/automated-direct-mail.json

Company Name

Lob

Product URL

https://www.lob.com/industries/healthcare

Company URL

https://www.lob.com

Categories

• administrative Operations
• patient Facing
• marketing Automation
• compliance Management
• health Data Analytics
• Administrative
• Marketing
• Compliance
• Analytics

Summary

Lob's Automated Direct Mail platform enables healthcare organizations to send HIPAA-compliant, personalized direct mail campaigns, enhancing patient engagement and operational efficiency.

Description

Lob offers a direct mail automation platform tailored for healthcare providers, facilitating secure, personalized communication with patients and providers. The platform supports appointment notifications, billing statements, and promotional materials, all while ensuring HIPAA compliance and data security. Features include advanced targeting, address verification, and integration with existing systems, aiming to improve response rates and streamline mailing processes.

Api Available

yes

Certifications

• SOC 2 Type II
• HITRUST

Company Founding

2013

Company Offices

• United States

Compliance

• HIPAA
• SOC 2 Type II
• GDPR
• PCI DSS
• GLBA

Customers

• Ethos
• Melissa M. (Hospital & Health Care)

Data Residency

US-only

Data Standards

• HL7 FHIR
• HIPAA
• GDPR
• SOC 2 Type II
• PCI DSS
• GLBA

Deployment Model

• SaaS

Features

• Automated direct mail
• Address verification
• Personalized mail
• Real-time tracking and analytics
• Integration with CRM, MAP, and CDP systems
• Secure print delivery network
• HIPAA compliance
• SOC 2 Type II compliance
• GDPR compliance
• API access for custom integrations

Id

SW1688

Integration Partners

• Salesforce
• HubSpot
• Marketo
• Pardot
• Mailchimp
• Iterable
• Customer.io
• ZetaHub
• Zoominfo
• SendGrid
• Twilio

Integrations

• Salesforce
• HubSpot
• Marketo
• Zapier
• Keragon

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Design tool integrations
• Webhooks and SDK options
• iPaaS and low code workflows

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA)
• Data anonymization
• Data minimization

Product Code

SW1688

Product Name

Automated Direct Mail

Ratings

• 4.3 out of 5 stars (222 reviews) - G2
• 4.4 out of 5 stars (192 reviews) - G2
• 4.7 out of 5 stars (789 reviews) - G2

Regions Available

• United States

Related Urls

• https://elion.health/products/lob
• https://www.inc.com/profile/lobcom
• https://www.mapquest.com/us/illinois/lob-systems-inc-373008878

Release Year

2013

Security Features

• Encryption in transit and at rest
• Role-based access controls
• Single Sign-On (SAML 2.0)
• Audit logs
• 2FA

Specialties

• General Healthcare
• Patient Engagement
• Billing And Collections
• Healthcare Marketing

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• healthcare marketers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Lob is a very powerful software with excellent documentation and resources to help you achieve your customized direct mail goals no matter how large or small your operation is. From a software side, the documentation and API is top notch and we have had no issues ordering significant amounts of mail. It was easy to use and I was able to quickly develop a solution for our team with Lob. Within a matter of two weeks, we had a fully functioning mail system with customized pieces, ready to deliver over 1M pieces a year!
• The customer support team at Lob has also been fantastic! They have assisted us with software questions as well as best practices for direct mail. They are also extremely communicative and always looking to help us be as cost-efficient and effective as possible with our direct mail strategies.
• I cannot say enough about Lob! From their software solutions to their team, they are a top-notch company and a critical partner for our team!

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Automated Direct Mail",
  "company_name": "Lob",
  "product_url": "https://www.lob.com/industries/healthcare",
  "company_url": "https://www.lob.com",
  "related_urls": [
    "https://elion.health/products/lob",
    "https://www.inc.com/profile/lobcom",
    "https://www.mapquest.com/us/illinois/lob-systems-inc-373008878"
  ],
  "product_code": "SW1688",
  "summary": "Lob's Automated Direct Mail platform enables healthcare organizations to send HIPAA-compliant, personalized direct mail campaigns, enhancing patient engagement and operational efficiency.",
  "description": "Lob offers a direct mail automation platform tailored for healthcare providers, facilitating secure, personalized communication with patients and providers. The platform supports appointment notifications, billing statements, and promotional materials, all while ensuring HIPAA compliance and data security. Features include advanced targeting, address verification, and integration with existing systems, aiming to improve response rates and streamline mailing processes.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "marketing Automation",
    "compliance Management",
    "health Data Analytics",
    "Administrative",
    "Patient-facing",
    "Marketing",
    "Compliance",
    "Analytics"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "healthcare marketers"
  ],
  "specialties": [
    "General Healthcare",
    "Patient Engagement",
    "Billing And Collections",
    "Healthcare Marketing"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2013",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Automated direct mail",
    "Address verification",
    "Personalized mail",
    "Real-time tracking and analytics",
    "Integration with CRM, MAP, and CDP systems",
    "Secure print delivery network",
    "HIPAA compliance",
    "SOC 2 Type II compliance",
    "GDPR compliance",
    "API access for custom integrations"
  ],
  "optional_modules": [
    "Design tool integrations",
    "Webhooks and SDK options",
    "iPaaS and low code workflows"
  ],
  "integrations": [
    "Salesforce",
    "HubSpot",
    "Marketo",
    "Zapier",
    "Keragon"
  ],
  "data_standards": [
    "HL7 FHIR",
    "HIPAA",
    "GDPR",
    "SOC 2 Type II",
    "PCI DSS",
    "GLBA"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type II",
    "GDPR",
    "PCI DSS",
    "GLBA"
  ],
  "certifications": [
    "SOC 2 Type II",
    "HITRUST"
  ],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access controls",
    "Single Sign-On (SAML 2.0)",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Data anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "Ethos",
    "Melissa M. (Hospital & Health Care)"
  ],
  "user_reviews": [
    "Lob is a very powerful software with excellent documentation and resources to help you achieve your customized direct mail goals no matter how large or small your operation is. From a software side, the documentation and API is top notch and we have had no issues ordering significant amounts of mail. It was easy to use and I was able to quickly develop a solution for our team with Lob. Within a matter of two weeks, we had a fully functioning mail system with customized pieces, ready to deliver over 1M pieces a year!",
    "The customer support team at Lob has also been fantastic! They have assisted us with software questions as well as best practices for direct mail. They are also extremely communicative and always looking to help us be as cost-efficient and effective as possible with our direct mail strategies.",
    "I cannot say enough about Lob! From their software solutions to their team, they are a top-notch company and a critical partner for our team!"
  ],
  "ratings": [
    "4.3 out of 5 stars (222 reviews) - G2",
    "4.4 out of 5 stars (192 reviews) - G2",
    "4.7 out of 5 stars (789 reviews) - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2013",
  "integration_partners": [
    "Salesforce",
    "HubSpot",
    "Marketo",
    "Pardot",
    "Mailchimp",
    "Iterable",
    "Customer.io",
    "ZetaHub",
    "Zoominfo",
    "SendGrid",
    "Twilio"
  ],
  "id": "SW1688",
  "slug": "automated-direct-mail",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/automated-direct-mail.json"
  }
}