athenaOne

JSON twin: https://www.healthaidb.com/software/athenaone.json

Company Name

athenahealth

Product URL

https://www.athenahealth.com/solutions/athenaone

Company URL

https://www.athenahealth.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• billing
• patient Engagement
• value-based Care
• ai Clinical Documentation Integrity
• cloud-based Solutions
• practice Management
• Clinical
• Administrative
• Diagnostic
• Ai-powered
• Cloud-based

Summary

athenaOne is an AI-powered, integrated healthcare solution combining EHR, medical billing, and patient engagement tools to enhance clinical effectiveness, patient experience, and financial performance.

Description

athenaOne is athenahealth's comprehensive, cloud-based platform that integrates Electronic Health Records (EHR), medical billing, practice management, and patient engagement functionalities. It leverages artificial intelligence to streamline workflows, reduce administrative burdens, and improve care coordination across healthcare practices. The solution is tailored to meet the needs of various specialties, including behavioral health, orthopedics, women's health, and urgent care, offering specialized workflows and clinical content. Additionally, athenaOne provides robust support for value-based care models, facilitating improved patient outcomes and financial performance. The platform is designed to be user-friendly, with customizable workflows and real-time data integration, enabling healthcare providers to deliver personalized and efficient care. It also offers dedicated customer support and training to ensure successful implementation and utilization.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC Health IT Certification
• ISO 9001
• ISO 13485
• ISO 27001
• ISO 27018
• ISO 27799
• ISO 22301
• ISO 22317
• ISO 22318
• ISO 22320
• ISO 22324
• ISO 22325
• ISO 22326
• SOC 2
• EHNAC
• ASTP/ONC Certified Health IT

Company Founding

2000

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• GDPR
• ONC Health IT Certification
• ASTP/ONC Certified Health IT
• EHNAC
• FDA 510(k)
• CE/MDR
• ISO 9001
• ISO 13485
• ISO 27018
• ISO 27799
• ISO 22301
• ISO 22317
• ISO 22318
• ISO 22320
• ISO 22324
• ISO 22325
• ISO 22326

Customers

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7
• C-CDA
• ICD-10
• SNOMED CT
• LOINC
• CPT
• NDC
• RxNorm

Deployment Model

• SaaS

Features

• Electronic Health Records (EHR)
• Medical Billing & Practice Management
• Patient Engagement Tools
• AI-Powered Document Processing
• Clinical Decision Support
• Population Health Management
• Telehealth Integration
• Customizable Workflows
• Real-Time Data Exchange
• Patient Portal
• Appointment Scheduling
• Clinical Analytics
• Revenue Cycle Management
• Patient Reminders
• Secure Messaging
• Mobile Access
• Data Backup and Recovery
• Compliance Management
• Reporting and Dashboards

Id

SW0931

Integration Partners

Integrations

• Epic
• Cerner
• PACS
• Billing Systems
• Lab Systems
• Pharmacy Platforms
• Specialized Medical Software
• Insurance Systems
• Health Information Exchanges (HIEs)
• Registries
• Telehealth Platforms
• Patient Portals
• Third-Party Apps
• Clinical Decision Support Tools
• Patient Engagement Platforms
• Analytics Tools
• Scheduling Systems
• Document Management Systems
• Patient Reminders
• Secure Messaging Platforms

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Population Health Support
• Benchmarking and Analytics
• Interoperability and Data Exchange
• Platform Services and Developer Ecosystem
• Marketplace Program
• athenaIDX Enterprise RCM Software
• Payer Solutions
• Advisory Services

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA Available
• Consent Management
• Anonymization
• Data Minimization
• Data Residency Options
• Data Encryption
• Access Controls
• Audit Trails
• Data Masking
• Secure Data Storage

Product Code

SW0931

Product Name

athenaOne

Ratings

• 3.4/5 (110 reviews) - G2
• 5.0/5 (1 review) - Capterra

Regions Available

• United States

Related Urls

• https://elion.health/products/athenahealth

Release Year

1997

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit Logs
• 2FA
• DLP
• MFA
• Access Controls
• Data Masking
• Secure Data Storage

Specialties

• Behavioral Health
• Orthopedics
• Women's Health
• Urgent Care
• Primary Care
• Pediatrics

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• AthenaOne is the tech-savvy sidekick I didn’t know I needed. Having an EHR and practice management platform bundled into one streamlined system is priceless for a busy mental health practice.
• Athena is intuitive and easy for all the staff to use. Very easy to navigate the chart.
• AthenaOne has every function we need to operate as a business office.
• It's great - customizations are wonderful, work is easily shared and reassigned. Access tracking is top tier, and patient accessibility and understanding is quality.
• AthenaOne has it all. It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is nothing else like it.
• The prescription writing as it gives you every option of dosages and quantity available.
• The previous version was functional at minimum. They keep upgrading it which has made it more and more difficult to use.
• The startup process was definitely lengthy. Getting everything built out and customized took time, patience, and a little extra caffeine.
• The system itself does seem to be good once it is setup, however, setup is horrible, confusing, and the 'team' assigned may know less than you do about how the system works.
• Terrible business practices. Signed an agreement for a percentage of my collections. After two years, Athena raised rates on me despite our agreement saying otherwise.
• You can see some notes from other providers the patient has visited. Sometimes you can send faxes from inside the program (when it works).

Version

1.0

Alternatives

See related products

Canonical JSON

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  "company_name": "athenahealth",
  "product_url": "https://www.athenahealth.com/solutions/athenaone",
  "company_url": "https://www.athenahealth.com",
  "related_urls": [
    "https://elion.health/products/athenahealth"
  ],
  "product_code": "SW0931",
  "summary": "athenaOne is an AI-powered, integrated healthcare solution combining EHR, medical billing, and patient engagement tools to enhance clinical effectiveness, patient experience, and financial performance.",
  "description": "athenaOne is athenahealth's comprehensive, cloud-based platform that integrates Electronic Health Records (EHR), medical billing, practice management, and patient engagement functionalities. It leverages artificial intelligence to streamline workflows, reduce administrative burdens, and improve care coordination across healthcare practices. The solution is tailored to meet the needs of various specialties, including behavioral health, orthopedics, women's health, and urgent care, offering specialized workflows and clinical content. Additionally, athenaOne provides robust support for value-based care models, facilitating improved patient outcomes and financial performance. The platform is designed to be user-friendly, with customizable workflows and real-time data integration, enabling healthcare providers to deliver personalized and efficient care. It also offers dedicated customer support and training to ensure successful implementation and utilization.",
  "categories": [
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    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
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    "cloud-based Solutions",
    "practice Management",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Billing",
    "Patient Engagement",
    "Value-based Care",
    "Ai-powered",
    "Cloud-based",
    "Practice Management"
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  "market_segment": [
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  "target_users": [
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    "patients",
    "admins",
    "payers"
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  "specialties": [
    "Behavioral Health",
    "Orthopedics",
    "Women's Health",
    "Urgent Care",
    "Primary Care",
    "Pediatrics"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
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  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2000",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Electronic Health Records (EHR)",
    "Medical Billing & Practice Management",
    "Patient Engagement Tools",
    "AI-Powered Document Processing",
    "Clinical Decision Support",
    "Population Health Management",
    "Telehealth Integration",
    "Customizable Workflows",
    "Real-Time Data Exchange",
    "Patient Portal",
    "Appointment Scheduling",
    "Clinical Analytics",
    "Revenue Cycle Management",
    "Patient Reminders",
    "Secure Messaging",
    "Mobile Access",
    "Data Backup and Recovery",
    "Compliance Management",
    "Reporting and Dashboards"
  ],
  "optional_modules": [
    "Population Health Support",
    "Benchmarking and Analytics",
    "Interoperability and Data Exchange",
    "Platform Services and Developer Ecosystem",
    "Marketplace Program",
    "athenaIDX Enterprise RCM Software",
    "Payer Solutions",
    "Advisory Services"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "PACS",
    "Billing Systems",
    "Lab Systems",
    "Pharmacy Platforms",
    "Specialized Medical Software",
    "Insurance Systems",
    "Health Information Exchanges (HIEs)",
    "Registries",
    "Telehealth Platforms",
    "Patient Portals",
    "Third-Party Apps",
    "Clinical Decision Support Tools",
    "Patient Engagement Platforms",
    "Analytics Tools",
    "Scheduling Systems",
    "Document Management Systems",
    "Patient Reminders",
    "Secure Messaging Platforms"
  ],
  "data_standards": [
    "FHIR",
    "HL7",
    "C-CDA",
    "ICD-10",
    "SNOMED CT",
    "LOINC",
    "CPT",
    "NDC",
    "RxNorm"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "GDPR",
    "ONC Health IT Certification",
    "ASTP/ONC Certified Health IT",
    "EHNAC",
    "FDA 510(k)",
    "CE/MDR",
    "ISO 9001",
    "ISO 13485",
    "ISO 27018",
    "ISO 27799",
    "ISO 22301",
    "ISO 22317",
    "ISO 22318",
    "ISO 22320",
    "ISO 22324",
    "ISO 22325",
    "ISO 22326"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC Health IT Certification",
    "ISO 9001",
    "ISO 13485",
    "ISO 27001",
    "ISO 27018",
    "ISO 27799",
    "ISO 22301",
    "ISO 22317",
    "ISO 22318",
    "ISO 22320",
    "ISO 22324",
    "ISO 22325",
    "ISO 22326",
    "SOC 2",
    "EHNAC",
    "ASTP/ONC Certified Health IT"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit Logs",
    "2FA",
    "DLP",
    "MFA",
    "Access Controls",
    "Data Masking",
    "Secure Data Storage"
  ],
  "privacy_features": [
    "BAA Available",
    "Consent Management",
    "Anonymization",
    "Data Minimization",
    "Data Residency Options",
    "Data Encryption",
    "Access Controls",
    "Audit Trails",
    "Data Masking",
    "Secure Data Storage"
  ],
  "data_residency": "US/EU regions",
  "customers": [],
  "user_reviews": [
    "AthenaOne is the tech-savvy sidekick I didn’t know I needed. Having an EHR and practice management platform bundled into one streamlined system is priceless for a busy mental health practice.",
    "Athena is intuitive and easy for all the staff to use. Very easy to navigate the chart.",
    "AthenaOne has every function we need to operate as a business office.",
    "It's great - customizations are wonderful, work is easily shared and reassigned. Access tracking is top tier, and patient accessibility and understanding is quality.",
    "AthenaOne has it all. It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is nothing else like it.",
    "The prescription writing as it gives you every option of dosages and quantity available.",
    "The previous version was functional at minimum. They keep upgrading it which has made it more and more difficult to use.",
    "The startup process was definitely lengthy. Getting everything built out and customized took time, patience, and a little extra caffeine.",
    "The system itself does seem to be good once it is setup, however, setup is horrible, confusing, and the 'team' assigned may know less than you do about how the system works.",
    "Terrible business practices. Signed an agreement for a percentage of my collections. After two years, Athena raised rates on me despite our agreement saying otherwise.",
    "You can see some notes from other providers the patient has visited. Sometimes you can send faxes from inside the program (when it works)."
  ],
  "ratings": [
    "3.4/5 (110 reviews) - G2",
    "5.0/5 (1 review) - Capterra"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "1997",
  "integration_partners": [],
  "id": "SW0931",
  "slug": "athenaone",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/athenaone.json"
  }
}