Athelas Home

JSON twin: https://www.healthaidb.com/software/athelas-home.json

Company Name

Athelas

Product URL

https://www.athelas.com/patient-care

Company URL

https://www.athelas.com

Categories

• clinical Care
• diagnostic Support
• patient Facing
• Clinical
• Diagnostic

Summary

Athelas Home is an FDA-cleared, at-home blood diagnostics device that enables remote monitoring of white blood cell and neutrophil levels, enhancing patient care for those on clozapine therapy and other immunosuppressed conditions.

Description

Athelas Home is a remote patient monitoring device that allows patients to perform finger-prick blood tests at home, providing rapid results for white blood cell and neutrophil counts. It integrates with over 25 electronic health record (EHR) systems and clozapine risk evaluation and mitigation strategies (REMs), facilitating seamless data sharing between patients and healthcare providers. The device is FDA-cleared and CLIA-waived, ensuring compliance with regulatory standards. It is internet-connected and supported by dedicated customer service to assist users with any inquiries or issues.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2019

Company Offices

• United States

Compliance

• HIPAA
• SOC 2 Type II
• GDPR
• HITECH
• ISO 27001

Customers

• Athelas RCM users
• Athelas AI Healthcare Scribe users

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• AI-powered revenue cycle management
• Electronic medical records (EMR)
• Ambient AI platform for healthcare
• Automated patient intake
• Real-time eligibility and authorization checks
• Upfront payment collection
• Claims processing with business logic application
• AI-driven denial defense
• Remittance reconciliation agents
• AI browser agents for data retrieval
• Revenue analytics
• Clinical documentation assistance
• Coding support
• Query generation for patient data
• Scheduling automation
• Billing automation
• Appeal generation
• Patient engagement tools
• Provider co-pilots
• Staff duress alerting

Id

SW0429

Integration Partners

• AdvancedMD EHR
• eClinicalWorks
• Prompt
• SSH client for iOS

Integrations

• EHR systems
• Insurance portals
• Lab systems
• Billing systems
• Clearinghouses
• Payment processors
• Identity providers (e.g., Okta, Azure AD)
• SCIM for user provisioning

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

• Ambient AI suite
• Health-at-home solutions
• Acute and outpatient hospital-at-home programs

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization
• Data retention policies

Product Code

SW0429

Product Name

Athelas Home

Ratings

• 3.0 (1) - Capterra
• 3.7 (158) - G2
• 3.4 (106) - G2
• 3.9 (99) - G2
• 4.2 (77) - G2
• 3.6 (62) - G2
• 4.8 (12) - G2
• 4.7 (60) - G2
• 4.8 (38) - G2

Regions Available

• United States

Related Urls

• https://www.fda.gov/medical-devices/software-medical-device-samd/artificial-intelligence-enabled-medical-devices

Release Year

2025

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP
• MFA
• Auto logout
• SCIM integration

Specialties

• Oncology
• Psychiatry
• Immunology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Patients
• Admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Overall we have had a good experience with Athelas. What keeps us moving forward with them is their desire to make things right for us. We are a big office that provides a lot of different services and we use 3 different EHR's. It's a complicated set up and have proven to cause issues. Everything we have brought up to the team has been taken seriously and is in progress or fixed.
• What I like most about Athelas is the reporting and access to all the data. Also their willingness to help improve our business.
• We continue to have problems that cause issues with patient and employee trust in the system.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Athelas Home",
  "company_name": "Athelas",
  "product_url": "https://www.athelas.com/patient-care",
  "company_url": "https://www.athelas.com",
  "related_urls": [
    "https://www.fda.gov/medical-devices/software-medical-device-samd/artificial-intelligence-enabled-medical-devices"
  ],
  "product_code": "SW0429",
  "summary": "Athelas Home is an FDA-cleared, at-home blood diagnostics device that enables remote monitoring of white blood cell and neutrophil levels, enhancing patient care for those on clozapine therapy and other immunosuppressed conditions.",
  "description": "Athelas Home is a remote patient monitoring device that allows patients to perform finger-prick blood tests at home, providing rapid results for white blood cell and neutrophil counts. It integrates with over 25 electronic health record (EHR) systems and clozapine risk evaluation and mitigation strategies (REMs), facilitating seamless data sharing between patients and healthcare providers. The device is FDA-cleared and CLIA-waived, ensuring compliance with regulatory standards. It is internet-connected and supported by dedicated customer service to assist users with any inquiries or issues.",
  "categories": [
    "clinical Care",
    "diagnostic Support",
    "patient Facing",
    "Clinical",
    "Diagnostic",
    "Patient-facing"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Patients",
    "Admins"
  ],
  "specialties": [
    "Oncology",
    "Psychiatry",
    "Immunology"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2019",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "AI-powered revenue cycle management",
    "Electronic medical records (EMR)",
    "Ambient AI platform for healthcare",
    "Automated patient intake",
    "Real-time eligibility and authorization checks",
    "Upfront payment collection",
    "Claims processing with business logic application",
    "AI-driven denial defense",
    "Remittance reconciliation agents",
    "AI browser agents for data retrieval",
    "Revenue analytics",
    "Clinical documentation assistance",
    "Coding support",
    "Query generation for patient data",
    "Scheduling automation",
    "Billing automation",
    "Appeal generation",
    "Patient engagement tools",
    "Provider co-pilots",
    "Staff duress alerting"
  ],
  "optional_modules": [
    "Ambient AI suite",
    "Health-at-home solutions",
    "Acute and outpatient hospital-at-home programs"
  ],
  "integrations": [
    "EHR systems",
    "Insurance portals",
    "Lab systems",
    "Billing systems",
    "Clearinghouses",
    "Payment processors",
    "Identity providers (e.g., Okta, Azure AD)",
    "SCIM for user provisioning"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type II",
    "GDPR",
    "HITECH",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP",
    "MFA",
    "Auto logout",
    "SCIM integration"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization",
    "Data retention policies"
  ],
  "data_residency": "US-only",
  "customers": [
    "Athelas RCM users",
    "Athelas AI Healthcare Scribe users"
  ],
  "user_reviews": [
    "Overall we have had a good experience with Athelas. What keeps us moving forward with them is their desire to make things right for us. We are a big office that provides a lot of different services and we use 3 different EHR's. It's a complicated set up and have proven to cause issues. Everything we have brought up to the team has been taken seriously and is in progress or fixed.",
    "What I like most about Athelas is the reporting and access to all the data. Also their willingness to help improve our business.",
    "We continue to have problems that cause issues with patient and employee trust in the system."
  ],
  "ratings": [
    "3.0 (1) - Capterra",
    "3.7 (158) - G2",
    "3.4 (106) - G2",
    "3.9 (99) - G2",
    "4.2 (77) - G2",
    "3.6 (62) - G2",
    "4.8 (12) - G2",
    "4.7 (60) - G2",
    "4.8 (38) - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2025",
  "integration_partners": [
    "AdvancedMD EHR",
    "eClinicalWorks",
    "Prompt",
    "SSH client for iOS"
  ],
  "id": "SW0429",
  "slug": "athelas-home",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/athelas-home.json"
  }
}