Assort Health

JSON twin: https://www.healthaidb.com/software/assort-health.json

Company Name

Assort Health

Product URL

https://assorthealth.com

Company URL

https://assorthealth.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• healthcare It
• ai Clinical Documentation Integrity
• clinical Decision Support
• patient Engagement
• telehealth
• healthcare Technology
• Clinical
• Administrative
• Diagnostic
• Ai & Machine Learning
• Telemedicine
• Healthtech
• Automation

Summary

Assort Health offers an AI-driven platform that automates patient communications, enhancing scheduling accuracy and operational efficiency for healthcare providers.

Description

Assort Health provides Assort OS, an AI-powered platform designed to manage patient interactions across voice, text, and web channels. It integrates with electronic health record systems to automate tasks such as appointment scheduling, care navigation, prescription renewals, and lab test coordination. The platform is adaptable to various medical specialties, aiming to reduce patient wait times and improve overall patient experience. Assort Health has secured significant funding, including a $76 million Series B round in October 2025, to expand its offerings and support healthcare organizations in streamlining patient communications.

Api Available

yes

Certifications

• SOC 2 Type II
• HITRUST CSF

Company Founding

2023

Company Offices

• United States

Compliance

• HIPAA
• SOC 2 Type II
• HITRUST CSF

Customers

• Cleaver Medical Dermatology
• Orthoindy
• Chesapeake Healthcare
• Northern California Retina Vitreous Associates
• PBOI Palm Beach Orthopedics
• KWOC Orthopaedic Center
• Catalyst Medical Group
• Barrington Orthopedic Specialists
• Santa Barbara Dental Implants
• MDCS Dermatology
• PAOSM
• Cedar Point Health
• Brandywine Dentures and Implants

Data Residency

US-based hosting (HIPAA-compliant); customer EHR/PM integrations

Data Standards

• HL7 v2
• FHIR

Deployment Model

• SaaS

Features

• 24/7 voice AI appointment scheduling, rescheduling, cancellations, confirmations
• Specialty-specific generative voice agents (customized by specialty/provider)
• Provider triage, routing and FAQ handling (Switchboard)
• Self-scheduling across phone, web, email, SMS
• Patient case creation and EHR/PM case population
• Proactive outreach: SMS/call reminders, cancellation notifications, follow-ups
• Fill cancellations and waitlist management
• Prescription refill/renewal handling via calls
• SMS recovery for unscheduled appointments
• Multilingual support
• Bespoke workflow automation / customizable workflows
• Deep EHR and practice management integrations
• Analytics / performance reporting (call volume, hold time, abandonment)
• Edge-case handling via large labeled call dataset and tuning

Id

SW0924

Integration Partners

• Birdeye
• Carepatron
• Weave
• Spruce Health
• Practice Better
• Pabau Practice Management
• Tebra
• ModMed
• TigerConnect Clinical Collaboration Platform
• MaxAssist
• Pabau
• Eldermark

Integrations

• Epic
• Cerner
• AthenaHealth
• AdvancedMD
• Veradigm
• eClinicalWorks
• Elation
• Nextech
• ModMed
• Greenway

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

• AI Copilot
• Bespoke Workflow Automation

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW0924

Product Name

Assort Health

Ratings

• Assort Health has been recognized as a top healthcare software product in 2025.
• Assort Health is listed among the top 10 alternatives to other health care software in 2025.
• Assort Health is featured in G2's Best Healthcare Software Products for 2025.
• Assort Health is highlighted as a leading healthcare software in G2's 2025 rankings.
• Assort Health is included in G2's list of top healthcare software products for 2025.
• Assort Health is recognized as a top healthcare software product in 2025.

Regions Available

• United States

Related Urls

• https://elion.health/products/assort-health

Release Year

2023

Security Features

• Encryption at rest and in transit
• Role-based access control (RBAC)
• SSO/SAML
• Audit logs / activity logging
• Two-factor authentication (2FA)

Specialties

• Orthopedics
• Physical Therapy
• Cardiology
• Oral Surgery
• Dentistry
• Pediatrics
• Optometry
• Ophthalmology
• Family Medicine
• Primary Care
• Allergy
• Ent
• Community Health Centers
• Urology
• Behavioral Health
• Plastic Surgery
• Dermatology
• Women's Health
• Ob-gyn
• Gastroenterology
• Pain Management
• Urgent Care
• Health Systems

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Assort Health has significantly improved our call center efficiency, reducing wait times and enhancing patient satisfaction.
• The AI-driven platform seamlessly integrates with our existing systems, making the transition smooth and hassle-free.
• Since implementing Assort Health, we've seen a noticeable decrease in staff burnout and turnover.
• The 24/7 support provided by Assort Health has been invaluable in addressing any issues promptly.
• Assort Health's analytics feature offers deep insights into our call center performance, aiding in continuous improvement.
• The AI routing and triage capabilities have streamlined our call handling process, leading to faster response times.
• Assort Health's web chat assistance has enhanced our online patient engagement, leading to higher appointment bookings.
• The platform's ability to autonomously manage appointment scheduling has freed up our staff to focus on more critical tasks.
• Assort Health's natural language processing ensures accurate understanding and response to patient inquiries.
• The integration of Assort Health has been a game-changer in managing higher call volumes without additional staffing.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Assort Health",
  "company_name": "Assort Health",
  "product_url": "https://assorthealth.com",
  "company_url": "https://assorthealth.com",
  "related_urls": [
    "https://elion.health/products/assort-health"
  ],
  "product_code": "SW0924",
  "summary": "Assort Health offers an AI-driven platform that automates patient communications, enhancing scheduling accuracy and operational efficiency for healthcare providers.",
  "description": "Assort Health provides Assort OS, an AI-powered platform designed to manage patient interactions across voice, text, and web channels. It integrates with electronic health record systems to automate tasks such as appointment scheduling, care navigation, prescription renewals, and lab test coordination. The platform is adaptable to various medical specialties, aiming to reduce patient wait times and improve overall patient experience. Assort Health has secured significant funding, including a $76 million Series B round in October 2025, to expand its offerings and support healthcare organizations in streamlining patient communications.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "healthcare It",
    "ai Clinical Documentation Integrity",
    "clinical Decision Support",
    "patient Engagement",
    "telehealth",
    "healthcare Technology",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Healthcare It",
    "Ai & Machine Learning",
    "Patient Engagement",
    "Telemedicine",
    "Healthtech",
    "Automation"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "Orthopedics",
    "Physical Therapy",
    "Cardiology",
    "Oral Surgery",
    "Dentistry",
    "Pediatrics",
    "Optometry",
    "Ophthalmology",
    "Family Medicine",
    "Primary Care",
    "Allergy",
    "Ent",
    "Community Health Centers",
    "Urology",
    "Behavioral Health",
    "Plastic Surgery",
    "Dermatology",
    "Women's Health",
    "Ob-gyn",
    "Gastroenterology",
    "Pain Management",
    "Urgent Care",
    "Health Systems"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2023",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "24/7 voice AI appointment scheduling, rescheduling, cancellations, confirmations",
    "Specialty-specific generative voice agents (customized by specialty/provider)",
    "Provider triage, routing and FAQ handling (Switchboard)",
    "Self-scheduling across phone, web, email, SMS",
    "Patient case creation and EHR/PM case population",
    "Proactive outreach: SMS/call reminders, cancellation notifications, follow-ups",
    "Fill cancellations and waitlist management",
    "Prescription refill/renewal handling via calls",
    "SMS recovery for unscheduled appointments",
    "Multilingual support",
    "Bespoke workflow automation / customizable workflows",
    "Deep EHR and practice management integrations",
    "Analytics / performance reporting (call volume, hold time, abandonment)",
    "Edge-case handling via large labeled call dataset and tuning"
  ],
  "optional_modules": [
    "AI Copilot",
    "Bespoke Workflow Automation"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "AthenaHealth",
    "AdvancedMD",
    "Veradigm",
    "eClinicalWorks",
    "Elation",
    "Nextech",
    "ModMed",
    "Greenway"
  ],
  "data_standards": [
    "HL7 v2",
    "FHIR"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type II",
    "HITRUST CSF"
  ],
  "certifications": [
    "SOC 2 Type II",
    "HITRUST CSF"
  ],
  "security_features": [
    "Encryption at rest and in transit",
    "Role-based access control (RBAC)",
    "SSO/SAML",
    "Audit logs / activity logging",
    "Two-factor authentication (2FA)"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US-based hosting (HIPAA-compliant); customer EHR/PM integrations",
  "customers": [
    "Cleaver Medical Dermatology",
    "Orthoindy",
    "Chesapeake Healthcare",
    "Northern California Retina Vitreous Associates",
    "PBOI Palm Beach Orthopedics",
    "KWOC Orthopaedic Center",
    "Catalyst Medical Group",
    "Barrington Orthopedic Specialists",
    "Santa Barbara Dental Implants",
    "MDCS Dermatology",
    "PAOSM",
    "Cedar Point Health",
    "Brandywine Dentures and Implants"
  ],
  "user_reviews": [
    "Assort Health has significantly improved our call center efficiency, reducing wait times and enhancing patient satisfaction.",
    "The AI-driven platform seamlessly integrates with our existing systems, making the transition smooth and hassle-free.",
    "Since implementing Assort Health, we've seen a noticeable decrease in staff burnout and turnover.",
    "The 24/7 support provided by Assort Health has been invaluable in addressing any issues promptly.",
    "Assort Health's analytics feature offers deep insights into our call center performance, aiding in continuous improvement.",
    "The AI routing and triage capabilities have streamlined our call handling process, leading to faster response times.",
    "Assort Health's web chat assistance has enhanced our online patient engagement, leading to higher appointment bookings.",
    "The platform's ability to autonomously manage appointment scheduling has freed up our staff to focus on more critical tasks.",
    "Assort Health's natural language processing ensures accurate understanding and response to patient inquiries.",
    "The integration of Assort Health has been a game-changer in managing higher call volumes without additional staffing."
  ],
  "ratings": [
    "Assort Health has been recognized as a top healthcare software product in 2025.",
    "Assort Health is listed among the top 10 alternatives to other health care software in 2025.",
    "Assort Health is featured in G2's Best Healthcare Software Products for 2025.",
    "Assort Health is highlighted as a leading healthcare software in G2's 2025 rankings.",
    "Assort Health is included in G2's list of top healthcare software products for 2025.",
    "Assort Health is recognized as a top healthcare software product in 2025."
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2023",
  "integration_partners": [
    "Birdeye",
    "Carepatron",
    "Weave",
    "Spruce Health",
    "Practice Better",
    "Pabau Practice Management",
    "Tebra",
    "ModMed",
    "TigerConnect Clinical Collaboration Platform",
    "MaxAssist",
    "Pabau",
    "Eldermark"
  ],
  "id": "SW0924",
  "slug": "assort-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/assort-health.json"
  }
}