AndorNow

JSON twin: https://www.healthaidb.com/software/andornow.json

Company Name

Andor Health

Product URL

https://andorhealth.com/andornow/

Company URL

https://andorhealth.com

Categories

• patient Facing
• administrative Operations
• patient Education
• Administrative
• Digital Patient Education

Summary

AndorNow is a digital front door platform by Andor Health that enhances patient engagement through real-time notifications, educational content, and contactless screenings.

Description

AndorNow offers a configurable patient portal featuring a virtual waiting room, on-demand educational content, and contactless screenings, aiming to improve patient engagement and streamline healthcare workflows.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2018

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2 Type II
• HITRUST
• CMS ADT Event Notifications
• Florida Bill CS/HB-843

Customers

• Augmedix
• Children's Healthcare of Atlanta
• Emory Healthcare
• Lifepoint Health

Data Residency

US-based operations with potential processing/storage in other countries (customer-specific arrangements)

Data Standards

• HL7 v2
• FHIR
• NIST security standards

Deployment Model

• SaaS
• cloud-hosted
• hybrid

Features

• Real-time screening
• Notifications
• Educational content delivery
• Contactless screening questionnaires
• Virtual waiting room
• Digital front door
• Patient education
• Interactive media system
• EMR integration
• Workflow customization
• Rapid deployment
• Continuous support
• AI-driven documentation
• Observation
• Workflow orchestration
• Clinical co-pilot
• Command center
• No-code/low-code configuration
• Pluggable and extensible solutions
• Proven ROI

Id

SW0885

Integration Partners

• athenahealth
• Epic
• Oracle Cerner

Integrations

• Epic
• PointClickCare
• Microsoft Teams
• OpenAI
• ChatGPT
• Oradox
• AVIA Marketplace
• ADT
• Care Coordination

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Virtual hospital
• Patient monitoring
• Care team collaboration
• Transitions in care

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Data minimization
• Consent management
• Data retention and secure destruction per NIST

Product Code

SW0885

Product Name

AndorNow

Ratings

• 4.5 out of 5 based on 24 verified customer reviews on Elion

Regions Available

• United States

Related Urls

• https://elion.health/products/andor-now

Release Year

2018

Security Features

• Encryption at rest
• Encryption in transit
• RBAC
• MFA
• Audit logs
• Penetration testing
• Firewalls
• Network activity monitoring

Specialties

• General Healthcare

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• patients
• clinicians
• healthcare administrators

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• AndorNow has significantly improved our patient engagement and streamlined our virtual care processes.
• The integration with our existing EMR was seamless, and the platform's configurability allowed us to tailor it to our specific needs.
• The AI-driven patient education content has enhanced our patients' understanding and satisfaction with their care.
• We were able to go live within weeks, thanks to AndorNow's efficient onboarding process.
• The virtual command center feature has unified our virtual interactions, making it easier for our care teams to collaborate.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "AndorNow",
  "company_name": "Andor Health",
  "product_url": "https://andorhealth.com/andornow/",
  "company_url": "https://andorhealth.com",
  "related_urls": [
    "https://elion.health/products/andor-now"
  ],
  "product_code": "SW0885",
  "summary": "AndorNow is a digital front door platform by Andor Health that enhances patient engagement through real-time notifications, educational content, and contactless screenings.",
  "description": "AndorNow offers a configurable patient portal featuring a virtual waiting room, on-demand educational content, and contactless screenings, aiming to improve patient engagement and streamline healthcare workflows.",
  "categories": [
    "patient Facing",
    "administrative Operations",
    "patient Education",
    "Patient-facing",
    "Administrative",
    "Digital Patient Education"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "patients",
    "clinicians",
    "healthcare administrators"
  ],
  "specialties": [
    "General Healthcare"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2018",
  "deployment_model": [
    "SaaS",
    "cloud-hosted",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Real-time screening",
    "Notifications",
    "Educational content delivery",
    "Contactless screening questionnaires",
    "Virtual waiting room",
    "Digital front door",
    "Patient education",
    "Interactive media system",
    "EMR integration",
    "Workflow customization",
    "Rapid deployment",
    "Continuous support",
    "AI-driven documentation",
    "Observation",
    "Workflow orchestration",
    "Clinical co-pilot",
    "Command center",
    "No-code/low-code configuration",
    "Pluggable and extensible solutions",
    "Proven ROI"
  ],
  "optional_modules": [
    "Virtual hospital",
    "Patient monitoring",
    "Care team collaboration",
    "Transitions in care"
  ],
  "integrations": [
    "Epic",
    "PointClickCare",
    "Microsoft Teams",
    "OpenAI",
    "ChatGPT",
    "Oradox",
    "AVIA Marketplace",
    "ADT",
    "Care Coordination"
  ],
  "data_standards": [
    "HL7 v2",
    "FHIR",
    "NIST security standards"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2 Type II",
    "HITRUST",
    "CMS ADT Event Notifications",
    "Florida Bill CS/HB-843"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption at rest",
    "Encryption in transit",
    "RBAC",
    "MFA",
    "Audit logs",
    "Penetration testing",
    "Firewalls",
    "Network activity monitoring"
  ],
  "privacy_features": [
    "BAA available",
    "Data minimization",
    "Consent management",
    "Data retention and secure destruction per NIST"
  ],
  "data_residency": "US-based operations with potential processing/storage in other countries (customer-specific arrangements)",
  "customers": [
    "Augmedix",
    "Children's Healthcare of Atlanta",
    "Emory Healthcare",
    "Lifepoint Health"
  ],
  "user_reviews": [
    "AndorNow has significantly improved our patient engagement and streamlined our virtual care processes.",
    "The integration with our existing EMR was seamless, and the platform's configurability allowed us to tailor it to our specific needs.",
    "The AI-driven patient education content has enhanced our patients' understanding and satisfaction with their care.",
    "We were able to go live within weeks, thanks to AndorNow's efficient onboarding process.",
    "The virtual command center feature has unified our virtual interactions, making it easier for our care teams to collaborate."
  ],
  "ratings": [
    "4.5 out of 5 based on 24 verified customer reviews on Elion"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2018",
  "integration_partners": [
    "athenahealth",
    "Epic",
    "Oracle Cerner"
  ],
  "id": "SW0885",
  "slug": "andornow",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/andornow.json"
  }
}