JSON twin: https://www.healthaidb.com/software/andor-now.json
Andor Health
https://andorhealth.com/andornow/
Andor Now is a digital front door and virtual care platform from Andor Health that uses AI agents to support patient engagement, virtual triage, monitoring, and care-team collaboration.
Andor Now (part of the ThinkAndor platform) offers a configurable patient portal and digital front door with real-time notifications, virtual waiting rooms, on‑demand patient education, contactless/digital screenings, AI‑driven virtual triage and monitoring, and integrations to support virtual hospital, virtual nursing, and care-team collaboration workflows for health systems and ambulatory practices.
yes
2018
US-based operations; data may be processed outside the US (cross-border processing possible)
P0109
2025-09-07
commercial/proprietary
Contact vendor for tiers, implementation and subscription pricing; demo available on request.
enterprise_quote
product
1.0
{
"company_name": "Andor Health",
"company_url": "https://andorhealth.com",
"company_offices": [
"United States"
],
"company_founding": "2018",
"product_url": "https://andorhealth.com/andornow/",
"categories": [
"digital front door",
"virtual care",
"patient monitoring",
"care team collaboration",
"clinical documentation",
"workflow orchestration",
"AI-assisted clinical co-pilot"
],
"market_segment": [
"enterprise",
"health system"
],
"links": [
"https://andorhealth.com",
"https://andorhealth.com/andornow/",
"https://andorhealth.com/thinkandor/",
"https://andorhealth.com/about-us/",
"https://andorhealth.com/compliance-privacy-policy/",
"https://andorhealth.com/contact-us/",
"https://elion.health/products/andor-now",
"https://www.prnewswire.com/news-releases/andor-health-ranked-as-the-leading-virtual-health-vendor-in-black-book-emerging-healthcare-technology-survey-301532255.html"
],
"summary": "Andor Now is a digital front door and virtual care platform from Andor Health that uses AI agents to support patient engagement, virtual triage, monitoring, and care-team collaboration.",
"description": "Andor Now (part of the ThinkAndor platform) offers a configurable patient portal and digital front door with real-time notifications, virtual waiting rooms, on‑demand patient education, contactless/digital screenings, AI‑driven virtual triage and monitoring, and integrations to support virtual hospital, virtual nursing, and care-team collaboration workflows for health systems and ambulatory practices.",
"target_users": [
"clinicians",
"nurses",
"patients",
"administrators",
"care managers",
"health system IT teams"
],
"specialties": [
"telehealth/virtual care",
"emergency medicine",
"hospital medicine/virtual hospital",
"remote patient monitoring (RPM)",
"care transitions",
"patient engagement",
"virtual nursing",
"triage"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for tiers, implementation and subscription pricing; demo available on request.",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS",
"cloud-hosted"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Configurable digital front door / virtual waiting room",
"Real-time screening & contactless questionnaires",
"On-demand physician-approved patient education",
"Notifications and workflow orchestration",
"AI clinical co-pilot for event detection and routing",
"Observation (computer-vision/sensor monitoring) for fall/deterioration",
"AI-assisted documentation / natural language documentation",
"Virtual visit orchestration / command center",
"No-code / low-code configuration",
"Pluggable / extensible integrations with existing infra",
"Role-based tailored views for care teams",
"Rapid onboarding and EMR integration"
],
"optional_modules": [
"Virtual patient monitoring (observation)",
"Care team collaboration agents",
"Transitions-in-care agents",
"Digital front door AI agents"
],
"integrations": [
"Epic",
"Oracle Cerner",
"Athenahealth",
"PointClickCare",
"Augmedix",
"Boostlingo"
],
"data_standards": [
"ADT (care coordination)",
"FHIR (implied EMR integration)",
"HL7 v2 (implied EMR/ADT interoperability)"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"Encryption at rest",
"Encryption in transit",
"Access controls / role-based access",
"Network firewalls and monitoring",
"Penetration testing / security assessments",
"Audit logging"
],
"privacy_features": [
"Business Associate Agreement (BAA) / HIPAA BAAs",
"Data minimization",
"Data retention and secure destruction policies",
"Vendor/subcontractor controls and certification"
],
"data_residency": "US-based operations; data may be processed outside the US (cross-border processing possible)",
"customers": [
"Orlando Health",
"Medical University of South Carolina (MUSC)",
"National Institutes of Health (NIH) Clinical Center",
"Tampa General Hospital",
"Health First",
"Ballad Health",
"OSU Medicine"
],
"user_reviews": [],
"ratings": [
"AVIA Marketplace — earned the most 5-star reviews in AVIA Marketplace 2024 reports"
],
"support_channels": [
"email",
"phone",
"ticketing",
"dedicated_account_team"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite"
],
"release_year": "",
"integration_partners": [
"Epic",
"athenahealth",
"Oradox",
"AVIA",
"OpenAI / ChatGPT",
"ADT / Care Coordination"
],
"id": "P0109",
"slug": "andor-now",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/andor-now.json"
}
}