JSON twin: https://www.healthaidb.com/software/amn-language-services.json
AMN Healthcare
https://www.amnhealthcare.com/language-services/
AMN Language Services delivers HIPAA-compliant on-demand and scheduled medical interpretation (video, phone, in-person, ASL) and translation services for healthcare organizations.
AMN Language Services (part of AMN Healthcare) provides medically qualified interpreters and managed translation solutions: video remote interpreting (VRI), over-the-phone interpreting (OPI), in-person interpreter dispatch, American Sign Language (ASL) services, certified document translation, scheduling/management technology (IPI app), and enterprise reporting to help organizations serve limited English proficiency and Deaf/hard-of-hearing patients.
unknown
1985
P0101
2025-09-07
commercial proprietary
Contact vendor for pricing; enterprise contracts and volume-based pricing; request demos/trial via sales.
enterprise_quote
product
1.0
{
"company_name": "AMN Healthcare",
"company_url": "https://www.amnhealthcare.com",
"company_offices": [
"United States"
],
"company_founding": "1985",
"product_url": "https://www.amnhealthcare.com/language-services/",
"categories": [
"patient-facing",
"virtual care",
"administrative",
"translation/interpretation"
],
"market_segment": [
"enterprise"
],
"links": [
"https://www.amnhealthcare.com",
"https://www.amnhealthcare.com/language-services/",
"https://www.amnhealthcare.com/language-services/video-remote-interpreting/",
"https://www.amnhealthcare.com/language-services/ehr-integration/",
"https://www.amnhealthcare.com/technology/virtual-care/language-services/translation/",
"https://www.amnhealthcare.com/technology/virtual-care/language-services/support/",
"https://www.amnhealthcare.com/amn-insights/language-services/blog/soc-2-for-language-services/",
"https://apps.apple.com/us/app/amn-interpreting/id1236264861",
"https://play.google.com/store/apps/details?id=com.stratusvideo.stratusvideo",
"https://ir.amnhealthcare.com"
],
"summary": "AMN Language Services delivers HIPAA-compliant on-demand and scheduled medical interpretation (video, phone, in-person, ASL) and translation services for healthcare organizations.",
"description": "AMN Language Services (part of AMN Healthcare) provides medically qualified interpreters and managed translation solutions: video remote interpreting (VRI), over-the-phone interpreting (OPI), in-person interpreter dispatch, American Sign Language (ASL) services, certified document translation, scheduling/management technology (IPI app), and enterprise reporting to help organizations serve limited English proficiency and Deaf/hard-of-hearing patients.",
"target_users": [
"clinicians",
"nurses",
"patients",
"health system administrators",
"care coordinators",
"interpreters",
"health IT teams"
],
"specialties": [
"general hospital",
"emergency medicine",
"primary care",
"behavioral health",
"pediatrics",
"ambulatory care",
"telehealth"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English",
"Spanish",
"250+ audio languages (OPI)",
"45+ video languages (VRI)",
"American Sign Language (ASL)"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; enterprise contracts and volume-based pricing; request demos/trial via sales.",
"license": "commercial proprietary",
"deployment_model": [
"cloud/SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Video Remote Interpreting (VRI)",
"Over-the-Phone Interpreting (OPI)",
"In-person interpreting coordination",
"Telehealth-integrated interpreting",
"Interpreter scheduling (Interpreter Scheduler)",
"EHR integration (launch sessions from EHR workstations)",
"Support for 200+ languages",
"On-demand and scheduled services",
"Device-agnostic sessions (workstations, mobile devices)",
"Reporting and analytics for language services",
"Qualified medical interpreter network with satisfaction tracking",
"Strategic partnership and compliance advisory"
],
"optional_modules": [
"Interpreter Scheduler (advanced scheduling/workflow)",
"EHR/Telehealth integration package",
"Strategic partnership / compliance advisory"
],
"integrations": [
"Epic (including Epic Virtual Visits)",
"EHR and telehealth platforms (integrates with 40+ EHR/Telehealth vendors)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2"
],
"certifications": [
"SOC 2 (completed assessment/report)"
],
"security_features": [
"HIPAA-compliant secure video",
"Secure transmission/encryption (in product copy)"
],
"privacy_features": [
"Business Associate Agreement (BAA) implied/available",
"Privacy policy and cookie/consent controls"
],
"data_residency": "",
"customers": [
"Atrium Health",
"Onvida Health",
"Bon Secours Mercy Health",
"Intermountain Health",
"Main Line Health",
"Catholic Health"
],
"user_reviews": [
"AMN Language Services connects patients and providers effectively, offering VRI and phone interpreters.",
"Initially a fun place to work but management and communication issues developed over time.",
"Service quality improved during and after the pandemic; grew quickly to meet demand.",
"Good option to fill hours as a medical interpreter, though healthcare interpreting pays less than court work.",
"Integration with Epic improved data quality for our organization."
],
"ratings": [
"Glassdoor: 3.5/5 (AMN Healthcare overall)",
"Glassdoor (Interpreter role subset): ~3.2/5",
"Nimdzi 100: Highest-ranked healthcare-exclusive language services provider (listed in Nimdzi 100 reports)"
],
"support_channels": [
"video remote interpreting (VRI)",
"over-the-phone interpreting (OPI)",
"in-person interpreting",
"telehealth/telephonic",
"email",
"24x7"
],
"training_options": [
"interpreter training/residency program (60-hour residency referenced)",
"continuous education for interpreters",
"webinars",
"on-the-job training",
"documentation/resources"
],
"release_year": "",
"integration_partners": [
"Epic (EHR integration)",
"Zoom (marketplace/App integration)",
"Microsoft AppSource (AMN Interpreting listing)",
"Onvida Health (customer/partner case study)"
],
"id": "P0101",
"slug": "amn-language-services",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/amn-language-services.json"
}
}