JSON twin: https://www.healthaidb.com/software/alayacare.json
AlayaCare
https://alayacare.com/the-alayacare-platform/
Cloud-based, end-to-end home and community care platform that combines EHR, scheduling, mobile point-of-care, billing, EVV and analytics to manage clinical and back-office workflows for home care and home health agencies.
AlayaCare is a commercial cloud platform for home and community-based care agencies offering clinical documentation/EHR, mobile point-of-care apps, visit scheduling and optimization, electronic visit verification (EVV), billing and payroll, telehealth, secure messaging, integrations/APIs and analytics to support care delivery, compliance and operational efficiency.
yes
2014
Multi-region cloud hosting with availability in Canada, United States and Australia (regional hosting options)
P0080
2025-09-07
commercial proprietary
Tiered/value pricing based on monthly hours of service; public pricing not published — contact vendor/request demo for a quote; free mobile app for caregivers; demo/trial by request.
enterprise_quote
2014
product
1.0
{
"company_name": "AlayaCare",
"company_url": "https://alayacare.com/",
"company_offices": [
"Canada",
"United States",
"Australia",
"United Kingdom"
],
"company_founding": "2014",
"product_url": "https://alayacare.com/the-alayacare-platform/",
"categories": [
"home care",
"home health",
"infusion",
"hospice and palliative care",
"intellectual & developmental disabilities (IDD)",
"clinical",
"administrative",
"patient-facing",
"AI-enabled care"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://alayacare.com/",
"https://alayacare.com/the-alayacare-platform/",
"https://alayacare.com/platform/overview/integrations/",
"https://alayacare.com/contact/",
"http://trustcenter.alayacare.com/",
"https://alayacare.com/pricing/",
"https://alayacare.com/about-alayacare/",
"https://elion.health/products/alayacare",
"https://www.g2.com/products/alayacare-alayacare/reviews",
"https://www.capterra.com/p/147424/AlayaCare/"
],
"summary": "Cloud-based, end-to-end home and community care platform that combines EHR, scheduling, mobile point-of-care, billing, EVV and analytics to manage clinical and back-office workflows for home care and home health agencies.",
"description": "AlayaCare is a commercial cloud platform for home and community-based care agencies offering clinical documentation/EHR, mobile point-of-care apps, visit scheduling and optimization, electronic visit verification (EVV), billing and payroll, telehealth, secure messaging, integrations/APIs and analytics to support care delivery, compliance and operational efficiency.",
"target_users": [
"caregivers",
"clinicians",
"schedulers",
"operations managers",
"billing/finance teams",
"C-suite/executives",
"clients and family caregivers",
"IT/technical teams"
],
"specialties": [
"home care",
"home health",
"home infusion",
"hospice and palliative care",
"intellectual and developmental disabilities (IDD)",
"private duty"
],
"regions_available": [
"Canada",
"United States",
"Australia"
],
"languages_supported": [
"English",
"French (Canada)"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Tiered/value pricing based on monthly hours of service; public pricing not published — contact vendor/request demo for a quote; free mobile app for caregivers; demo/trial by request.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS (cloud)"
],
"os_platforms": [
"Web (browser)",
"iOS",
"Android"
],
"features": [
"Intake & referral management",
"Integrated care plan management",
"Scheduling and real-time visit management",
"Mobile point-of-care app for caregivers",
"Payroll and HR / workforce qualifications tracking",
"Billing for multiple payors",
"Electronic visit verification (GPS-based EVV)",
"Visit optimization / Visit Optimizer",
"Reporting, analytics and data exploration",
"Secure messaging and communication",
"Family / Client portal",
"Medication database and medication management",
"Custom workflows and AlayaCare Apps (no-code/low-code extensions)",
"Marketplace for staffing",
"Client Intelligence Suite (patient analytics)",
"Virtual care / telehealth integration",
"Training (AlayaCare University)",
"API/connectors for third-party integrations",
"Audit logging and compliance monitoring",
"AI assistant (Layla)"
],
"optional_modules": [
"Family Portal",
"Secure Messaging",
"Connector (integration marketplace)",
"Marketplace (staffing)",
"Client Intelligence Suite",
"Visit Optimizer",
"Medication Database",
"AlayaCare Apps (custom apps)",
"Layla (AI assistant)",
"AlayaCare University (training)"
],
"integrations": [
"PainChek",
"Pixalere",
"Medi-Map",
"Nevvon",
"Australian My Health Record",
"Option Care Health (partnership/customer integrations)",
"Third-party billing systems (via connector)",
"Third-party training & LMS (via connector)",
"Roster/scheduling/payroll systems (via connector)"
],
"data_standards": [
"FHIR",
"HL7 v2",
"SNOMED CT",
"ICD-10"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"HITECH",
"GDPR",
"AICPA SOC (SOC 2)"
],
"certifications": [
"SOC 2 (AICPA SOC)"
],
"security_features": [
"Encryption in transit",
"Encryption at rest",
"Role-based access control (RBAC)",
"SSO / SAML",
"Audit logging",
"Two-factor authentication (2FA)",
"Session management and encoded session IDs"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Consent management",
"Privacy policy and data retention controls",
"Data minimization and access controls"
],
"data_residency": "Multi-region cloud hosting with availability in Canada, United States and Australia (regional hosting options)",
"customers": [
"Option Care Health",
"Elara Caring",
"Premier Home Health Care Services",
"Care Advantage",
"Interim HealthCare",
"KabaFusion",
"Bayshore",
"Well Care NJ",
"Soleo",
"OptumRx",
"Brookdale Senior Living",
"Nurse Next Door",
"North Country Home Services",
"Choice Health Care",
"Partners in Community Nursing",
"Acclaim Health",
"Medtec",
"First Day Homecare",
"Integrity Home Health Services",
"Avevorx",
"Helping Hands Orillia",
"BK Home Infusions",
"Caprock Home Health",
"A&G Infusion Services",
"Professional Home Infusion",
"Infusion Ventures",
"Avivo",
"Family Care, Inc.",
"Harbor Care",
"Care Concierge (Home Concierge)"
],
"user_reviews": [
"The ease of use by internal and external staff is amazing.",
"Customer service is very good - excellent.",
"Strong reporting tools and responsive UI for client/employee search.",
"Significantly improved scheduling and time tracking for our caregivers.",
"Mobile app has been helpful but I encountered occasional glitches.",
"Implementation training was thorough and the learning curve was minimal.",
"Improved clinical documentation efficiency and reduced paper processes.",
"Visit optimizer and routing features saved our schedulers considerable time.",
"Some bumps during upgrades but overall the platform is stable and powerful.",
"Good analytics and data visibility that helped drive operational decisions."
],
"ratings": [
"G2: 4.1/5 (approximate, aggregated)",
"Capterra: 4.0/5 (approximate, aggregated)",
"Software Advice: ~4/5 (user satisfaction summary)",
"TrustRadius: Positive user recommendations (summary)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"knowledge_base"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"alayacare_university",
"customer_conference"
],
"release_year": "2014",
"integration_partners": [
"Caribou",
"Caribou Rewards",
"Forcura",
"NEVVON (Nevvon)",
"FrontStream / AlayaCare Payments (FrontStream)",
"Relias",
"Element5",
"Viventium",
"Optum (integration customers/partners)",
"Visit Optimizer integrations (routing/optimization partners)",
"Connector platform (AlayaCare Connector for 3rd party apps)"
],
"id": "P0080",
"slug": "alayacare",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/alayacare.json"
}
}