AlayaCare

JSON twin: https://www.healthaidb.com/software/alayacare.json

Company Name

AlayaCare

Product URL

https://www.alayacare.com

Company URL

https://www.alayacare.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• health Data Analytics
• ai Clinical Documentation Integrity
• clinical Decision Support
• Clinical
• Administrative
• Diagnostic
• Data Analytics
• Artificial Intelligence

Summary

AlayaCare is a cloud-based platform that streamlines home and community-based care operations, integrating scheduling, care plans, and real-time data access to enhance caregiver efficiency and client outcomes.

Description

AlayaCare offers an end-to-end software solution for home and community-based care organizations, managing the entire client lifecycle from referrals and intake to billing and payroll. The platform integrates traditional in-home and virtual care solutions, enabling providers to lower care costs and achieve better client outcomes. Key features include comprehensive data access, integrated care plans, real-time scheduling, and advanced reporting and analytics. AlayaCare also introduced Layla, an AI-powered assistant, to further enhance care delivery efficiency. The company has been recognized for its innovative approach, winning the Best SaaS Product for Healthcare at The 2024 SaaS Awards.

Api Available

yes

Certifications

• SOC 2 (AICPA SOC)

Company Founding

2014

Company Offices

• United States
• Canada
• Australia
• New Zealand

Compliance

• HIPAA
• HITECH
• GDPR
• AICPA SOC (SOC 2)

Customers

• Super User - TNO
• Victoria S.
• Griffin S.
• Katherine D.
• Jennifer W.
• David D.
• Peter R.

Data Residency

Multi-region cloud hosting with availability in Canada, United States and Australia (regional hosting options)

Data Standards

• FHIR
• HL7 v2
• SNOMED CT
• ICD-10

Deployment Model

• SaaS (cloud)

Features

• Intake & referral management
• Integrated care plan management
• Scheduling and real-time visit management
• Mobile point-of-care app for caregivers
• Payroll and HR / workforce qualifications tracking
• Billing for multiple payors
• Electronic visit verification (GPS-based EVV)
• Visit optimization / Visit Optimizer
• Reporting, analytics and data exploration
• Secure messaging and communication
• Family / Client portal
• Medication database and medication management
• Custom workflows and AlayaCare Apps (no-code/low-code extensions)
• Marketplace for staffing
• Client Intelligence Suite (patient analytics)
• Virtual care / telehealth integration
• Training (AlayaCare University)
• API/connectors for third-party integrations
• Audit logging and compliance monitoring
• AI assistant (Layla)

Id

SW0856

Integration Partners

• EHR Integration
• Electronic Visit Verification (EVV)
• Carer Coordination
• Point of Care
• Data Exchange

Integrations

• Caribou
• Caribou Rewards
• Forcura
• NEVVON (Nevvon)
• FrontStream / AlayaCare Payments (FrontStream)
• Relias
• Element5
• Viventium
• Optum (integration customers/partners)
• Visit Optimizer integrations (routing/optimization partners)
• Connector platform (AlayaCare Connector for 3rd party apps)
• PainChek
• Pixalere
• Medi-Map
• Nevvon
• Australian My Health Record
• Option Care Health (partnership/customer integrations)
• Third-party billing systems (via connector)
• Third-party training & LMS (via connector)
• Roster/scheduling/payroll systems (via connector)

Languages Supported

• English
• French
• Spanish
• German
• Italian
• Dutch
• Portuguese
• Chinese
• Japanese
• Korean
• Arabic
• Russian
• Hindi
• Bengali
• Punjabi
• Urdu
• Telugu
• Marathi
• Tamil
• Gujarati

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

• Family Portal
• Secure Messaging
• Connector (integration marketplace)
• Marketplace (staffing)
• Client Intelligence Suite
• Visit Optimizer
• Medication Database
• AlayaCare Apps (custom apps)
• Layla (AI assistant)
• AlayaCare University (training)

Os Platforms

• Web (browser)
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Consent management
• Privacy policy and data retention controls
• Data minimization and access controls

Product Code

SW0856

Product Name

AlayaCare

Ratings

• 4.1 out of 5 stars on G2
• 3.0 out of 5 stars on Capterra
• 4.5 out of 5 stars on G2 (Kristina F.)
• 4.0 out of 5 stars on Capterra ("Super User - TNO")
• 4.7 out of 5 stars on G2 (INMYTEAM)

Regions Available

• United States
• Canada
• Australia
• New Zealand

Related Urls

• https://www.globenewswire.com/news-release/2025/01/17/3011443/0/en/Revolutionizing-Home-Care-AlayaCare-Launches-Layla-an-AI-Powered-Assistant.html
• https://www.ocsa.on.ca/vendor-alayacare
• https://www.ocsa.on.ca/alayacare
• https://members.homecarefla.org/vendors/Details/alayacare-1466825
• https://alliancefall2025.smallworldlabs.com/co/alayacare
• https://apps.apple.com/us/app/alayacare-family-portal/id1611632918
• https://support.helpathome.com/hc/en-us/articles/8718632261399-AlayaCare-Downloading-the-Mobile-App
• https://elion.health/products/alayacare

Release Year

2014

Security Features

• Encryption in transit
• Encryption at rest
• Role-based access control (RBAC)
• SSO / SAML
• Audit logging
• Two-factor authentication (2FA)
• Session management and encoded session IDs

Specialties

• Home Health Care
• Community Health Services
• Virtual Care
• Palliative Care
• Chronic Disease Management
• Rehabilitation
• Pediatrics
• Geriatrics
• Mental Health
• Disability Services
• Hospice Care
• Wound Care
• Infusion Therapy
• Respiratory Therapy
• Physical Therapy
• Occupational Therapy
• Speech Therapy
• Social Work
• Nutrition Services
• Home Infusion Therapy

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• AlayaCare makes team coordination and management easier with the support of providing live updates and simple activities tracking, yet more extensive workflows are more confuddled to create custom forms.
• AlayaCare actually makes everyday work a lot easier, whether it is verifying visits or right payroll. Real time update and easy tracking of the activities of the clients enable me to make decisions with ease.
• The easiness with which client profile can be created & their data captured.
• Streamlines the process to access pt info from admin to nurses out in the field. Like the overviews of all schedules; ease of managing pt visits is great. Customer support responds promptly.
• Great on paper.

Version

1.0

Alternatives

See related products

Canonical JSON

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  "product_name": "AlayaCare",
  "company_name": "AlayaCare",
  "product_url": "https://www.alayacare.com",
  "company_url": "https://www.alayacare.com",
  "related_urls": [
    "https://www.globenewswire.com/news-release/2025/01/17/3011443/0/en/Revolutionizing-Home-Care-AlayaCare-Launches-Layla-an-AI-Powered-Assistant.html",
    "https://www.ocsa.on.ca/vendor-alayacare",
    "https://www.ocsa.on.ca/alayacare",
    "https://members.homecarefla.org/vendors/Details/alayacare-1466825",
    "https://alliancefall2025.smallworldlabs.com/co/alayacare",
    "https://apps.apple.com/us/app/alayacare-family-portal/id1611632918",
    "https://support.helpathome.com/hc/en-us/articles/8718632261399-AlayaCare-Downloading-the-Mobile-App",
    "https://elion.health/products/alayacare"
  ],
  "product_code": "SW0856",
  "summary": "AlayaCare is a cloud-based platform that streamlines home and community-based care operations, integrating scheduling, care plans, and real-time data access to enhance caregiver efficiency and client outcomes.",
  "description": "AlayaCare offers an end-to-end software solution for home and community-based care organizations, managing the entire client lifecycle from referrals and intake to billing and payroll. The platform integrates traditional in-home and virtual care solutions, enabling providers to lower care costs and achieve better client outcomes. Key features include comprehensive data access, integrated care plans, real-time scheduling, and advanced reporting and analytics. AlayaCare also introduced Layla, an AI-powered assistant, to further enhance care delivery efficiency. The company has been recognized for its innovative approach, winning the Best SaaS Product for Healthcare at The 2024 SaaS Awards.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "health Data Analytics",
    "ai Clinical Documentation Integrity",
    "clinical Decision Support",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Data Analytics",
    "Artificial Intelligence"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "Home Health Care",
    "Community Health Services",
    "Virtual Care",
    "Palliative Care",
    "Chronic Disease Management",
    "Rehabilitation",
    "Pediatrics",
    "Geriatrics",
    "Mental Health",
    "Disability Services",
    "Hospice Care",
    "Wound Care",
    "Infusion Therapy",
    "Respiratory Therapy",
    "Physical Therapy",
    "Occupational Therapy",
    "Speech Therapy",
    "Social Work",
    "Nutrition Services",
    "Home Infusion Therapy"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "Australia",
    "New Zealand"
  ],
  "languages_supported": [
    "English",
    "French",
    "Spanish",
    "German",
    "Italian",
    "Dutch",
    "Portuguese",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Russian",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Urdu",
    "Telugu",
    "Marathi",
    "Tamil",
    "Gujarati"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "Canada",
    "Australia",
    "New Zealand"
  ],
  "company_founding": "2014",
  "deployment_model": [
    "SaaS (cloud)"
  ],
  "os_platforms": [
    "Web (browser)",
    "iOS",
    "Android"
  ],
  "features": [
    "Intake & referral management",
    "Integrated care plan management",
    "Scheduling and real-time visit management",
    "Mobile point-of-care app for caregivers",
    "Payroll and HR / workforce qualifications tracking",
    "Billing for multiple payors",
    "Electronic visit verification (GPS-based EVV)",
    "Visit optimization / Visit Optimizer",
    "Reporting, analytics and data exploration",
    "Secure messaging and communication",
    "Family / Client portal",
    "Medication database and medication management",
    "Custom workflows and AlayaCare Apps (no-code/low-code extensions)",
    "Marketplace for staffing",
    "Client Intelligence Suite (patient analytics)",
    "Virtual care / telehealth integration",
    "Training (AlayaCare University)",
    "API/connectors for third-party integrations",
    "Audit logging and compliance monitoring",
    "AI assistant (Layla)"
  ],
  "optional_modules": [
    "Family Portal",
    "Secure Messaging",
    "Connector (integration marketplace)",
    "Marketplace (staffing)",
    "Client Intelligence Suite",
    "Visit Optimizer",
    "Medication Database",
    "AlayaCare Apps (custom apps)",
    "Layla (AI assistant)",
    "AlayaCare University (training)"
  ],
  "integrations": [
    "Caribou",
    "Caribou Rewards",
    "Forcura",
    "NEVVON (Nevvon)",
    "FrontStream / AlayaCare Payments (FrontStream)",
    "Relias",
    "Element5",
    "Viventium",
    "Optum (integration customers/partners)",
    "Visit Optimizer integrations (routing/optimization partners)",
    "Connector platform (AlayaCare Connector for 3rd party apps)",
    "PainChek",
    "Pixalere",
    "Medi-Map",
    "Nevvon",
    "Australian My Health Record",
    "Option Care Health (partnership/customer integrations)",
    "Third-party billing systems (via connector)",
    "Third-party training & LMS (via connector)",
    "Roster/scheduling/payroll systems (via connector)"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "SNOMED CT",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "GDPR",
    "AICPA SOC (SOC 2)"
  ],
  "certifications": [
    "SOC 2 (AICPA SOC)"
  ],
  "security_features": [
    "Encryption in transit",
    "Encryption at rest",
    "Role-based access control (RBAC)",
    "SSO / SAML",
    "Audit logging",
    "Two-factor authentication (2FA)",
    "Session management and encoded session IDs"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Consent management",
    "Privacy policy and data retention controls",
    "Data minimization and access controls"
  ],
  "data_residency": "Multi-region cloud hosting with availability in Canada, United States and Australia (regional hosting options)",
  "customers": [
    "Super User - TNO",
    "Victoria S.",
    "Griffin S.",
    "Katherine D.",
    "Jennifer W.",
    "David D.",
    "Peter R."
  ],
  "user_reviews": [
    "AlayaCare makes team coordination and management easier with the support of providing live updates and simple activities tracking, yet more extensive workflows are more confuddled to create custom forms.",
    "AlayaCare actually makes everyday work a lot easier, whether it is verifying visits or right payroll. Real time update and easy tracking of the activities of the clients enable me to make decisions with ease.",
    "The easiness with which client profile can be created & their data captured.",
    "Streamlines the process to access pt info from admin to nurses out in the field. Like the overviews of all schedules; ease of managing pt visits is great. Customer support responds promptly.",
    "Great on paper."
  ],
  "ratings": [
    "4.1 out of 5 stars on G2",
    "3.0 out of 5 stars on Capterra",
    "4.5 out of 5 stars on G2 (Kristina F.)",
    "4.0 out of 5 stars on Capterra (\"Super User - TNO\")",
    "4.7 out of 5 stars on G2 (INMYTEAM)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2014",
  "integration_partners": [
    "EHR Integration",
    "Electronic Visit Verification (EVV)",
    "Carer Coordination",
    "Point of Care",
    "Data Exchange"
  ],
  "id": "SW0856",
  "slug": "alayacare",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/alayacare.json"
  }
}