AI Voice Receptionist

JSON twin: https://www.healthaidb.com/software/ai-voice-receptionist.json

Company Name

JIQ AI

Product URL

https://jiq.ai/products/ai-voice-receptionist

Company URL

https://jiq.ai

Categories

• ai Clinical Documentation Integrity
• patient Facing
• contact Center Management
• patient Support Services
• Patient-facing Ai Phone Calls
• Ai Contact Center Intelligence
• Conversational Ai
• Voice Assistants

Summary

JIQ AI's AI Voice Receptionist is a 24/7 virtual assistant designed to handle incoming calls, schedule appointments, and provide customer support, enhancing business efficiency and customer engagement.

Description

JIQ AI's AI Voice Receptionist is a cloud-based conversational voice assistant platform that automates call handling, appointment scheduling, and customer support for businesses. It offers features such as no-code script editing, custom synthetic voices, CRM and API integrations, appointment booking, automated reminders, call summarization, and multi-channel outbound campaigns. The platform is adaptable to various industries, including healthcare, banking, retail, insurance, and logistics, aiming to reduce operational costs and improve customer service. Deployment options include cloud (SaaS), on-premises, and hybrid models, with support for English language interactions. Pricing starts at $69 per month for 100 minutes, with higher tiers offering more minutes at discounted rates. The company was founded in 2022 and has offices in the United Kingdom.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2022

Company Offices

• United Kingdom

Compliance

• HIPAA
• GDPR
• SOC 2
• ISO 27001

Customers

• Nextiva
• Talkdesk
• JustCall
• CallRail
• Genesys Cloud CX
• Synthflow
• ElevenLabs
• Five9 Intelligent Cloud Contact Center Platform
• Retell AI
• Kore.AI

Data Residency

Customer-controlled via on-prem or hybrid deployments; cloud region options not specified

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• AI voice agents for inbound and outbound calls
• Appointment booking and confirmation
• Automated patient reminders (appointments, medications, follow-ups)
• FAQ answering and call routing
• Replace touch-tone IVR with conversational voice agent
• Virtual receptionist / voice secretary
• Outbound calling and telemarketing workflows
• NPS and CSI surveys via voice
• Missed-calls management and call handling at scale
• Adjustable conversational scenarios with no-code JIQ Script Editor
• Customizable synthetic voice / brand voice
• Quality control and instant feedback collection
• Integration via JIQ API with CRM and telephony

Id

SW1608

Integration Partners

• Nextiva
• Talkdesk
• JustCall
• CallRail
• Genesys Cloud CX
• Synthflow
• ElevenLabs
• Five9 Intelligent Cloud Contact Center Platform
• Retell AI
• Kore.AI

Integrations

• CRM systems
• Telephony / SIP / PBX systems
• Call center infrastructure
• Existing voice menus/IVR
• JIQ API (for custom integrations)

Languages Supported

• English

Last Updated

2025-10-11

License

commercial, proprietary

Market Segment

• smb
• enterprise

Optional Modules

• On-prem deployment package
• Hybrid deployment option
• Custom voice creation
• JIQ Script Editor (no-code scenario builder)
• Mobile Video Assistant

Os Platforms

• Web
• iOS
• Android

Pricing Details

Starter: $69/month for 100 minutes; Advanced: $99/month for 150 minutes; Pro: $189/month for 300 minutes; Contact vendor for enterprise pricing and custom deployments.

Pricing Model

subscription

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization

Product Code

SW1608

Product Name

AI Voice Receptionist

Ratings

• 4.5 out of 5 (G2)
• 4.4 out of 5 (G2)
• 4.3 out of 5 (G2)
• 4.6 out of 5 (G2)
• 4.1 out of 5 (G2)
• 4.8 out of 5 (G2)
• 4.7 out of 5 (G2)

Regions Available

• United Kingdom
• Global

Related Urls

• https://elion.health/products/jiq-ai

Release Year

2023

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• Primary Care
• Outpatient Clinics
• Telehealth
• Dental
• Behavioral Health

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• receptionists
• medical administrators
• call center agents
• clinic managers
• patients

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• JIQ AI's AI Voice Receptionist has significantly improved our call handling efficiency, reducing wait times and enhancing customer satisfaction.
• The integration of JIQ AI's solution was seamless, and the support team provided excellent assistance throughout the process.
• We've seen a noticeable decrease in missed calls and an increase in positive customer feedback since implementing JIQ AI's AI Voice Receptionist.
• The AI Voice Receptionist's natural language processing capabilities have made interactions more intuitive for our clients.
• JIQ AI's solution has streamlined our communication processes, allowing our staff to focus more on critical tasks.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "AI Voice Receptionist",
  "company_name": "JIQ AI",
  "product_url": "https://jiq.ai/products/ai-voice-receptionist",
  "company_url": "https://jiq.ai",
  "related_urls": [
    "https://elion.health/products/jiq-ai"
  ],
  "product_code": "SW1608",
  "summary": "JIQ AI's AI Voice Receptionist is a 24/7 virtual assistant designed to handle incoming calls, schedule appointments, and provide customer support, enhancing business efficiency and customer engagement.",
  "description": "JIQ AI's AI Voice Receptionist is a cloud-based conversational voice assistant platform that automates call handling, appointment scheduling, and customer support for businesses. It offers features such as no-code script editing, custom synthetic voices, CRM and API integrations, appointment booking, automated reminders, call summarization, and multi-channel outbound campaigns. The platform is adaptable to various industries, including healthcare, banking, retail, insurance, and logistics, aiming to reduce operational costs and improve customer service. Deployment options include cloud (SaaS), on-premises, and hybrid models, with support for English language interactions. Pricing starts at $69 per month for 100 minutes, with higher tiers offering more minutes at discounted rates. The company was founded in 2022 and has offices in the United Kingdom.",
  "categories": [
    "ai Clinical Documentation Integrity",
    "patient Facing",
    "ai Clinical Documentation Integrity",
    "contact Center Management",
    "ai Clinical Documentation Integrity",
    "patient Support Services",
    "Patient-facing Ai Phone Calls",
    "Ai Contact Center Intelligence",
    "Conversational Ai",
    "Voice Assistants"
  ],
  "market_segment": [
    "smb",
    "enterprise"
  ],
  "target_users": [
    "receptionists",
    "medical administrators",
    "call center agents",
    "clinic managers",
    "patients"
  ],
  "specialties": [
    "Primary Care",
    "Outpatient Clinics",
    "Telehealth",
    "Dental",
    "Behavioral Health"
  ],
  "regions_available": [
    "United Kingdom",
    "Global"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Starter: $69/month for 100 minutes; Advanced: $99/month for 150 minutes; Pro: $189/month for 300 minutes; Contact vendor for enterprise pricing and custom deployments.",
  "license": "commercial, proprietary",
  "company_offices": [
    "United Kingdom"
  ],
  "company_founding": "2022",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "AI voice agents for inbound and outbound calls",
    "Appointment booking and confirmation",
    "Automated patient reminders (appointments, medications, follow-ups)",
    "FAQ answering and call routing",
    "Replace touch-tone IVR with conversational voice agent",
    "Virtual receptionist / voice secretary",
    "Outbound calling and telemarketing workflows",
    "NPS and CSI surveys via voice",
    "Missed-calls management and call handling at scale",
    "Adjustable conversational scenarios with no-code JIQ Script Editor",
    "Customizable synthetic voice / brand voice",
    "Quality control and instant feedback collection",
    "Integration via JIQ API with CRM and telephony"
  ],
  "optional_modules": [
    "On-prem deployment package",
    "Hybrid deployment option",
    "Custom voice creation",
    "JIQ Script Editor (no-code scenario builder)",
    "Mobile Video Assistant"
  ],
  "integrations": [
    "CRM systems",
    "Telephony / SIP / PBX systems",
    "Call center infrastructure",
    "Existing voice menus/IVR",
    "JIQ API (for custom integrations)"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "GDPR",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "Customer-controlled via on-prem or hybrid deployments; cloud region options not specified",
  "customers": [
    "Nextiva",
    "Talkdesk",
    "JustCall",
    "CallRail",
    "Genesys Cloud CX",
    "Synthflow",
    "ElevenLabs",
    "Five9 Intelligent Cloud Contact Center Platform",
    "Retell AI",
    "Kore.AI"
  ],
  "user_reviews": [
    "JIQ AI's AI Voice Receptionist has significantly improved our call handling efficiency, reducing wait times and enhancing customer satisfaction.",
    "The integration of JIQ AI's solution was seamless, and the support team provided excellent assistance throughout the process.",
    "We've seen a noticeable decrease in missed calls and an increase in positive customer feedback since implementing JIQ AI's AI Voice Receptionist.",
    "The AI Voice Receptionist's natural language processing capabilities have made interactions more intuitive for our clients.",
    "JIQ AI's solution has streamlined our communication processes, allowing our staff to focus more on critical tasks."
  ],
  "ratings": [
    "4.5 out of 5 (G2)",
    "4.4 out of 5 (G2)",
    "4.3 out of 5 (G2)",
    "4.6 out of 5 (G2)",
    "4.1 out of 5 (G2)",
    "4.8 out of 5 (G2)",
    "4.7 out of 5 (G2)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2023",
  "integration_partners": [
    "Nextiva",
    "Talkdesk",
    "JustCall",
    "CallRail",
    "Genesys Cloud CX",
    "Synthflow",
    "ElevenLabs",
    "Five9 Intelligent Cloud Contact Center Platform",
    "Retell AI",
    "Kore.AI"
  ],
  "id": "SW1608",
  "slug": "ai-voice-receptionist",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/ai-voice-receptionist.json"
  }
}