AgentifAI

JSON twin: https://www.healthaidb.com/software/agentifai.json

Company Name

Agentifai

Product URL

https://agentifai.com

Company URL

https://agentifai.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• ai Clinical Documentation Integrity
• patient Support Services
• clinical Decision Support
• patient Experience & Engagement
• digital Health
• Clinical
• Administrative
• Diagnostic
• Conversational Ai
• Automation
• Natural Language Processing
• Machine Learning
• Customer Experience
• Digital Transformation

Summary

AgentifAI offers Alice, an AI-powered conversational assistant that enhances customer interactions in healthcare and banking sectors through natural language processing and automation.

Description

AgentifAI provides Alice, an AI-driven conversational assistant designed to improve customer experiences in healthcare and banking by automating tasks such as appointment scheduling and transactional operations, utilizing advanced natural language processing and machine learning algorithms.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2016

Company Offices

• Portugal
• Spain
• Other European Countries

Compliance

• HIPAA
• GDPR
• SOC 2 Type II
• ISO 27001

Customers

• AmerisourceBergen
• TrialCard
• Agentifai's clients in healthcare sector

Data Residency

Portugal

Data Standards

• FHIR R4
• HL7 v2.x
• ICD-10
• SNOMED CT
• LOINC
• CPT
• ICD-11

Deployment Model

• SaaS

Features

• AI voice assistant (Alice) for medical appointment booking
• Natural-language conversational scheduling
• Automated appointment reminders
• Handles thousands of simultaneous conversations
• Integration with existing scheduling APIs/calendars
• Digital registration (patient intake)
• Secure messaging with patients
• Language/healthcare-specific intent recognition
• Fast integration (platform integrated in ~5 business days if scheduling API available)
• Call/voice-first patient engagement

Id

SW0827

Integration Partners

• AmerisourceBergen
• TrialCard
• healthcare organizations

Integrations

• Epic
• Cerner
• Scheduling API
• Provider calendar systems

Languages Supported

• Portuguese
• Spanish
• English
• Other European Languages

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

• Calendar system digitalization (for providers without scheduling API)
• Automated reminders and broadcast messaging
• Digital patient registration module

Os Platforms

• Web
• Voice-enabled telephony

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Consent management
• Anonymization
• Data minimization

Product Code

SW0827

Product Name

AgentifAI

Ratings

• 4.5/5 on G2 (AI Agents)

Regions Available

• Portugal
• Spain
• Europe
• Global

Related Urls

• https://www.eu-startups.com/directory/agentifai/
• https://thefintechhouse.com/startup/agentifai/
• https://getlatka.com/companies/agentifai.com
• https://elion.health/products/agentifai

Release Year

2022

Security Features

• Encryption at rest (AES-256)
• Encryption in transit (TLS 1.3)
• Role-based access control (RBAC)
• Multi-factor authentication (MFA)
• Audit logging
• Data retention (7 years)

Specialties

• Healthcare Appointment Scheduling
• Banking Transaction Automation
• Natural Language Processing
• Conversational Ai
• Customer Experience Enhancement
• Digital Transformation
• Machine Learning
• Ai-powered Voice Assistants
• Omnichannel Support
• 24/7 Customer Service

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Patients
• Admins
• Banking Clients
• Customer Service Representatives

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Feels like working with a smart junior analyst
• Handles ambiguity better than rule-based bots
• Boosts team morale once adopted
• They are very useful to give you plenty of idea if you ever gone blank
• Too much formal every time. It explains things in a very long way.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "AgentifAI",
  "company_name": "Agentifai",
  "product_url": "https://agentifai.com",
  "company_url": "https://agentifai.com",
  "related_urls": [
    "https://www.eu-startups.com/directory/agentifai/",
    "https://thefintechhouse.com/startup/agentifai/",
    "https://getlatka.com/companies/agentifai.com",
    "https://elion.health/products/agentifai"
  ],
  "product_code": "SW0827",
  "summary": "AgentifAI offers Alice, an AI-powered conversational assistant that enhances customer interactions in healthcare and banking sectors through natural language processing and automation.",
  "description": "AgentifAI provides Alice, an AI-driven conversational assistant designed to improve customer experiences in healthcare and banking by automating tasks such as appointment scheduling and transactional operations, utilizing advanced natural language processing and machine learning algorithms.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "ai Clinical Documentation Integrity",
    "patient Support Services",
    "ai Clinical Documentation Integrity",
    "ai Clinical Documentation Integrity",
    "clinical Decision Support",
    "patient Experience & Engagement",
    "digital Health",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Conversational Ai",
    "Automation",
    "Natural Language Processing",
    "Machine Learning",
    "Customer Experience",
    "Digital Transformation"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Patients",
    "Admins",
    "Banking Clients",
    "Customer Service Representatives"
  ],
  "specialties": [
    "Healthcare Appointment Scheduling",
    "Banking Transaction Automation",
    "Natural Language Processing",
    "Conversational Ai",
    "Customer Experience Enhancement",
    "Digital Transformation",
    "Machine Learning",
    "Ai-powered Voice Assistants",
    "Omnichannel Support",
    "24/7 Customer Service"
  ],
  "regions_available": [
    "Portugal",
    "Spain",
    "Europe",
    "Global"
  ],
  "languages_supported": [
    "Portuguese",
    "Spanish",
    "English",
    "Other European Languages"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "Portugal",
    "Spain",
    "Other European Countries"
  ],
  "company_founding": "2016",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "Voice-enabled telephony"
  ],
  "features": [
    "AI voice assistant (Alice) for medical appointment booking",
    "Natural-language conversational scheduling",
    "Automated appointment reminders",
    "Handles thousands of simultaneous conversations",
    "Integration with existing scheduling APIs/calendars",
    "Digital registration (patient intake)",
    "Secure messaging with patients",
    "Language/healthcare-specific intent recognition",
    "Fast integration (platform integrated in ~5 business days if scheduling API available)",
    "Call/voice-first patient engagement"
  ],
  "optional_modules": [
    "Calendar system digitalization (for providers without scheduling API)",
    "Automated reminders and broadcast messaging",
    "Digital patient registration module"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "Scheduling API",
    "Provider calendar systems"
  ],
  "data_standards": [
    "FHIR R4",
    "HL7 v2.x",
    "ICD-10",
    "SNOMED CT",
    "LOINC",
    "CPT",
    "ICD-11"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "SOC 2 Type II",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption at rest (AES-256)",
    "Encryption in transit (TLS 1.3)",
    "Role-based access control (RBAC)",
    "Multi-factor authentication (MFA)",
    "Audit logging",
    "Data retention (7 years)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "Portugal",
  "customers": [
    "AmerisourceBergen",
    "TrialCard",
    "Agentifai's clients in healthcare sector"
  ],
  "user_reviews": [
    "Feels like working with a smart junior analyst",
    "Handles ambiguity better than rule-based bots",
    "Boosts team morale once adopted",
    "They are very useful to give you plenty of idea if you ever gone blank",
    "Too much formal every time. It explains things in a very long way."
  ],
  "ratings": [
    "4.5/5 on G2 (AI Agents)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2022",
  "integration_partners": [
    "AmerisourceBergen",
    "TrialCard",
    "healthcare organizations"
  ],
  "id": "SW0827",
  "slug": "agentifai",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/agentifai.json"
  }
}