aeroflow-health

JSON twin: https://www.healthaidb.com/software/aeroflow-health.json

Company Name

Aeroflow Health

Product URL

https://aeroflowhealth.com/our-solutions/

Company URL

https://aeroflowhealth.com/

Categories

Summary

Aeroflow Health is a U.S.-based durable medical equipment (DME) and care‑coordination company that helps patients obtain insurance‑covered home medical supplies (oxygen, CPAP, diabetes supplies, breast pumps, continence products) and related services.

Description

Aeroflow Health provides end‑to‑end patient eligibility verification, prior authorization and fulfillment for durable medical equipment and consumable supplies, plus associated clinical and telehealth services (e.g., remote sleep/CPAP support, lactation consultation, nutrition). The company partners with health plans, providers and telehealth vendors to simplify access to insurance‑covered home medical products and to deliver patient education and support.

Api Available

unknown

Certifications

Company Founding

2001

Company Offices

Compliance

Customers

Data Residency

United States (Aeroflow HQ Asheville, NC; US-focused operations)

Data Standards

Deployment Model

Features

Id

P0050

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial/proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Insurance‑covered items billed through patient's insurance; public retail pricing varies by product line — contact vendor for commercial/pricing details and eligibility check.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2001

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Aeroflow Health",
  "company_url": "https://aeroflowhealth.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2001",
  "product_url": "https://aeroflowhealth.com/our-solutions/",
  "categories": [
    "durable medical equipment",
    "patient-facing",
    "care coordination",
    "maternal health",
    "diabetes management",
    "sleep solutions",
    "continence care"
  ],
  "market_segment": [
    "consumer",
    "enterprise"
  ],
  "links": [
    "https://aeroflowhealth.com/",
    "https://aeroflowhealth.com/our-solutions/",
    "https://aeroflowhealth.com/motherhood-solutions/",
    "https://aeroflowhealth.com/diabetes-management-solutions/",
    "https://aeroflowhealth.com/sleep-solutions/",
    "https://aeroflowhealth.com/continence-solutions/",
    "https://aeroflowhealth.com/privacy-policy/",
    "https://aeroflowhealth.com/career-opportunities/",
    "https://www.linkedin.com/company/aeroflow-healthcare/",
    "https://aeroflowbreastpumps.com/"
  ],
  "summary": "Aeroflow Health is a U.S.-based durable medical equipment (DME) and care‑coordination company that helps patients obtain insurance‑covered home medical supplies (oxygen, CPAP, diabetes supplies, breast pumps, continence products) and related services.",
  "description": "Aeroflow Health provides end‑to‑end patient eligibility verification, prior authorization and fulfillment for durable medical equipment and consumable supplies, plus associated clinical and telehealth services (e.g., remote sleep/CPAP support, lactation consultation, nutrition). The company partners with health plans, providers and telehealth vendors to simplify access to insurance‑covered home medical products and to deliver patient education and support.",
  "target_users": [
    "patients",
    "clinicians",
    "primary care providers",
    "respiratory therapists",
    "caregivers",
    "health plans / payers",
    "DME coordinators / case managers",
    "pharmacy/medical benefit administrators"
  ],
  "specialties": [
    "home respiratory / oxygen",
    "sleep medicine (CPAP/PAP)",
    "diabetes management (CGM supplies)",
    "maternal / lactation (breast pumps)",
    "urology / continence care",
    "home medical supplies / DME"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Insurance‑covered items billed through patient's insurance; public retail pricing varies by product line — contact vendor for commercial/pricing details and eligibility check.",
  "license": "commercial/proprietary",
  "deployment_model": [
    "SaaS",
    "cloud-based"
  ],
  "os_platforms": [
    "Web",
    "Phone (call center)"
  ],
  "features": [
    "Durable medical equipment (DME) ordering and fulfillment",
    "Insurance verification & claims coordination",
    "Patient qualification workflows/forms",
    "Patient outreach & proactive care coordination",
    "Multilingual support / translator phone line",
    "Patient education and resource content",
    "Order tracking and customer support",
    "Health plan / payer partnerships and program integration",
    "Product-specific programs (breast pumps, diabetes, sleep, continence)"
  ],
  "optional_modules": [
    "Health plan partnership programs",
    "Vendor-managed translator services"
  ],
  "integrations": [
    "Health plans / payers (partner integrations)",
    "Five9 (contact center)",
    "Cigna (partner/partnered services)",
    "Boostlingo (language services / partner integrations)",
    "HealthTap (announced partnerships / integrations)"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "Administrative, technical and physical safeguards",
    "Data security measures for web transmissions (encryption implied)"
  ],
  "privacy_features": [
    "Notice of Privacy Practices (HIPAA rights)",
    "Patient access/correction of records",
    "Opt-out for marketing communications",
    "Data de-identification/aggregations for analytics"
  ],
  "data_residency": "United States (Aeroflow HQ Asheville, NC; US-focused operations)",
  "customers": [
    "Florida Blue",
    "GuideWell",
    "Canopie",
    "United Way",
    "ABCCM"
  ],
  "user_reviews": [
    "Aeroflow was great, as were CPAP supplies. I recommend them.",
    "I ordered a pump through Aeroflow twice. No problems til now. They texted me months later saying I could get extra parts free...",
    "Aeroflow is not as great as you think — had billing/insurance headaches and had to fight charges.",
    "With Aeroflow I would've paid $95 out of pocket to upgrade to the portable S1 pump, but a vendor they recommended had it cheaper.",
    "They will send out replacement pump parts every month and also breastmilk bags — very convenient.",
    "The \"free\" Aeroflow classes were charged to insurance and caused billing issues.",
    "I called my insurance and they said they cover 1 pump 100%. Aeroflow originally told me insurance didn't cover it."
  ],
  "ratings": [
    "BBB: A+ (Aeroflow, Inc. — accredited business profile on BBB.org)",
    "Yelp: ~2.6/5 based on ~150 reviews (aggregated Yelp listing)",
    "Inc. 5000: Ranked No. 2,398 on the 2025 Inc. 5000 list"
  ],
  "support_channels": [
    "phone",
    "email",
    "text",
    "mail",
    "chat",
    "customer service/representative calls"
  ],
  "training_options": [
    "documentation",
    "online classes",
    "webinars",
    "educational resources",
    "live_online lactation/education classes"
  ],
  "release_year": "2001",
  "integration_partners": [
    "Florida Blue",
    "GuideWell",
    "Canopie",
    "United Way",
    "ABCCM",
    "Health plan partners (unnamed / multiple payer integrations)"
  ],
  "id": "P0050",
  "slug": "aeroflow-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/aeroflow-health.json"
  }
}