ActiumHealth

JSON twin: https://www.healthaidb.com/software/actiumhealth.json

Company Name

ActiumHealth

Product URL

https://www.actiumhealth.com

Company URL

https://www.actiumhealth.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• communication
• ai Clinical Documentation Integrity
• Clinical
• Administrative
• Ai-powered Solutions

Summary

ActiumHealth offers an AI-powered platform that automates patient communications across multiple channels, enhancing engagement and operational efficiency for healthcare organizations.

Description

ActiumHealth provides a unified AI-driven platform that automates both inbound and outbound patient communications via voice, SMS, chat, and email. Designed specifically for healthcare, it integrates seamlessly with EHR systems to handle tasks such as appointment scheduling, prescription refills, and patient transfers, thereby improving patient experience and operational efficiency. The platform supports multiple languages and operates 24/7, ensuring consistent and accessible patient interactions. ActiumHealth has automated over 50 million patient calls and 100 million messages, serving leading health systems and independent practices across the United States.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2017

Company Offices

• United States

Compliance

• HIPAA
• HITRUST
• SOC 2
• ISO 27001

Customers

• Nebraska Medicine
• Elion Health
• Carepatron
• Weave
• Birdeye
• CharityTracker
• Spruce Health
• Practice Better
• Pabau Practice Management
• Tebra
• Accenture
• Cognizant
• Surety Systems
• Seequelle
• HRMS Solutions, Inc.
• Centric Consulting
• OutSail
• Atos Services
• MedTrainer
• Compliancy Group Healthcare Compliance
• SAI360
• Sequoia Advisory
• Twello
• FranklinCovey
• Workpartners
• TaskUs
• Zeamo
• Benbase
• Mind Gym
• AI Wellness Universe
• Recognition Strategies, Inc.

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Automated patient scheduling and reminders
• Prescription refills and follow-ups
• Billing and payment support
• Care gap closure and preventive outreach
• Inbound and outbound patient communications across voice, SMS, chat, and email
• Multilingual support including English, Spanish, Cantonese, Korean, Mandarin, Vietnamese, and more
• Integration with EHR systems like Epic, Cerner, and Meditech
• AI-powered agents trained to handle routine inquiries and escalate complex issues
• Continuous learning from interactions to improve accuracy and efficiency
• AI-driven insights to support staff in responding better and faster

Id

SW0809

Integration Partners

• Epic Systems
• Cerner Corporation
• Allscripts Healthcare Solutions
• Athenahealth
• Meditech
• NextGen Healthcare
• eClinicalWorks
• Greenway Health
• McKesson Corporation
• GE Healthcare
• Siemens Healthineers
• Philips Healthcare
• IBM Watson Health
• Oracle Health Sciences
• Microsoft HealthVault
• Google Health
• Amazon Web Services (AWS)
• Google Cloud Platform
• Microsoft Azure
• Salesforce Health Cloud

Integrations

• Epic
• Cerner
• Meditech

Languages Supported

• English
• Spanish
• Cantonese
• Korean
• Mandarin
• Vietnamese

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

• Advanced analytics dashboard
• Customizable AI agent voices
• Integration with additional EHR systems
• Automated patient transfers
• Department routing capabilities

Os Platforms

• Web
• iOS
• Android

Pricing Details

Pricing is based on call volume and features selected. Factors include number of locations, EHR integrations, and customization needs. Contact vendor for detailed pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW0809

Product Name

ActiumHealth

Ratings

• 5/5 (1 review) - G2
• 4.2/5 (102 reviews) - G2
• 4.1/5 (44 reviews) - G2
• 4.9/5 (34 reviews) - G2
• 4.8/5 (38 reviews) - G2
• 4.5/5 (2 reviews) - G2
• 4.4/5 (86 reviews) - G2
• 4.7/5 (80 reviews) - G2
• 4.1/5 (239 reviews) - G2
• 4.4/5 (117 reviews) - G2

Regions Available

• United States

Related Urls

• https://elion.health/products/actiumhealth

Release Year

2019

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA

Specialties

• General Medicine
• Cardiology
• Orthopedics
• Neurology
• Pediatrics
• Oncology
• Obstetrics And Gynecology
• Dermatology
• Endocrinology
• Pulmonology
• Gastroenterology
• Urology
• Rheumatology
• Hematology
• Infectious Diseases
• Psychiatry
• Anesthesiology
• Emergency Medicine
• Family Medicine
• Internal Medicine

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• The results we got actually exceeded our expectations. We saw a 40% reduction in calls that had to go to our hospital operators. We're creating a seamless, always available patient experience while empowering our staff to focus on higher-value tasks.

Version

1.0

Alternatives

See related products

Canonical JSON

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  "product_name": "ActiumHealth",
  "company_name": "ActiumHealth",
  "product_url": "https://www.actiumhealth.com",
  "company_url": "https://www.actiumhealth.com",
  "related_urls": [
    "https://elion.health/products/actiumhealth"
  ],
  "product_code": "SW0809",
  "summary": "ActiumHealth offers an AI-powered platform that automates patient communications across multiple channels, enhancing engagement and operational efficiency for healthcare organizations.",
  "description": "ActiumHealth provides a unified AI-driven platform that automates both inbound and outbound patient communications via voice, SMS, chat, and email. Designed specifically for healthcare, it integrates seamlessly with EHR systems to handle tasks such as appointment scheduling, prescription refills, and patient transfers, thereby improving patient experience and operational efficiency. The platform supports multiple languages and operates 24/7, ensuring consistent and accessible patient interactions. ActiumHealth has automated over 50 million patient calls and 100 million messages, serving leading health systems and independent practices across the United States.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "communication",
    "ai Clinical Documentation Integrity",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Communication",
    "Ai-powered Solutions"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "General Medicine",
    "Cardiology",
    "Orthopedics",
    "Neurology",
    "Pediatrics",
    "Oncology",
    "Obstetrics And Gynecology",
    "Dermatology",
    "Endocrinology",
    "Pulmonology",
    "Gastroenterology",
    "Urology",
    "Rheumatology",
    "Hematology",
    "Infectious Diseases",
    "Psychiatry",
    "Anesthesiology",
    "Emergency Medicine",
    "Family Medicine",
    "Internal Medicine"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "Cantonese",
    "Korean",
    "Mandarin",
    "Vietnamese"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Pricing is based on call volume and features selected. Factors include number of locations, EHR integrations, and customization needs. Contact vendor for detailed pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2017",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Automated patient scheduling and reminders",
    "Prescription refills and follow-ups",
    "Billing and payment support",
    "Care gap closure and preventive outreach",
    "Inbound and outbound patient communications across voice, SMS, chat, and email",
    "Multilingual support including English, Spanish, Cantonese, Korean, Mandarin, Vietnamese, and more",
    "Integration with EHR systems like Epic, Cerner, and Meditech",
    "AI-powered agents trained to handle routine inquiries and escalate complex issues",
    "Continuous learning from interactions to improve accuracy and efficiency",
    "AI-driven insights to support staff in responding better and faster"
  ],
  "optional_modules": [
    "Advanced analytics dashboard",
    "Customizable AI agent voices",
    "Integration with additional EHR systems",
    "Automated patient transfers",
    "Department routing capabilities"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "Meditech"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITRUST",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Nebraska Medicine",
    "Elion Health",
    "Carepatron",
    "Weave",
    "Birdeye",
    "CharityTracker",
    "Spruce Health",
    "Practice Better",
    "Pabau Practice Management",
    "Tebra",
    "Accenture",
    "Cognizant",
    "Surety Systems",
    "Seequelle",
    "HRMS Solutions, Inc.",
    "Centric Consulting",
    "OutSail",
    "Atos Services",
    "MedTrainer",
    "Compliancy Group Healthcare Compliance",
    "SAI360",
    "Sequoia Advisory",
    "Twello",
    "FranklinCovey",
    "Workpartners",
    "TaskUs",
    "Zeamo",
    "Benbase",
    "Mind Gym",
    "AI Wellness Universe",
    "Recognition Strategies, Inc."
  ],
  "user_reviews": [
    "The results we got actually exceeded our expectations. We saw a 40% reduction in calls that had to go to our hospital operators. We're creating a seamless, always available patient experience while empowering our staff to focus on higher-value tasks."
  ],
  "ratings": [
    "5/5 (1 review) - G2",
    "4.2/5 (102 reviews) - G2",
    "4.1/5 (44 reviews) - G2",
    "4.9/5 (34 reviews) - G2",
    "4.8/5 (38 reviews) - G2",
    "4.5/5 (2 reviews) - G2",
    "4.4/5 (86 reviews) - G2",
    "4.7/5 (80 reviews) - G2",
    "4.1/5 (239 reviews) - G2",
    "4.4/5 (117 reviews) - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2019",
  "integration_partners": [
    "Epic Systems",
    "Cerner Corporation",
    "Allscripts Healthcare Solutions",
    "Athenahealth",
    "Meditech",
    "NextGen Healthcare",
    "eClinicalWorks",
    "Greenway Health",
    "McKesson Corporation",
    "GE Healthcare",
    "Siemens Healthineers",
    "Philips Healthcare",
    "IBM Watson Health",
    "Oracle Health Sciences",
    "Microsoft HealthVault",
    "Google Health",
    "Amazon Web Services (AWS)",
    "Google Cloud Platform",
    "Microsoft Azure",
    "Salesforce Health Cloud"
  ],
  "id": "SW0809",
  "slug": "actiumhealth",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/actiumhealth.json"
  }
}