JSON twin: https://www.healthaidb.com/software/accolade.json
Accolade
https://www.accolade.com/personalized-healthcare
Accolade is an employer-focused personalized healthcare and benefits platform that combines human health assistants, clinical teams, virtual care, expert medical opinion, and AI-driven navigation to guide members to appropriate care and lower costs.
Accolade provides advocacy, care navigation, virtual primary and mental health care, expert second-opinion services (2nd.MD), care coordination, prescription support (Enhanced Rx), and analytics via an open platform that integrates partner digital health solutions to improve member experience, engagement, outcomes, and total cost of care for employers, health plans and government customers.
unknown
2009
P0026
2025-09-07
commercial proprietary
Pricing by enterprise contract/tier; contact vendor for quotes and demos
enterprise_quote
2007
Hosted on AWS (SaaS). No on-prem system requirements published.
product
1.0
{
"company_name": "Accolade",
"company_url": "https://www.accolade.com",
"company_offices": [
"United States",
"Czech Republic",
"Canada"
],
"company_founding": "2009",
"product_url": "https://www.accolade.com/personalized-healthcare",
"categories": [
"clinical",
"patient-facing",
"care navigation",
"telehealth",
"benefits navigation",
"population health",
"digital health platform"
],
"market_segment": [
"enterprise",
"health plans",
"government",
"employers"
],
"links": [
"https://www.accolade.com",
"https://www.accolade.com/personalized-healthcare",
"https://www.accolade.com/solutions",
"https://www.accolade.com/care",
"https://www.accolade.com/security-trust",
"https://www.accolade.com/privacy-policy",
"https://www.g2.com/products/accolade-accolade/reviews",
"https://www.capterra.com/p/176779/Accolade/",
"https://www.accolade.com/resources/accolade-acquires-plushcare-primary-care",
"https://ir.accolade.com/static-files/e7a0ba63-f19c-44cd-85f0-50ae677560ef"
],
"summary": "Accolade is an employer-focused personalized healthcare and benefits platform that combines human health assistants, clinical teams, virtual care, expert medical opinion, and AI-driven navigation to guide members to appropriate care and lower costs.",
"description": "Accolade provides advocacy, care navigation, virtual primary and mental health care, expert second-opinion services (2nd.MD), care coordination, prescription support (Enhanced Rx), and analytics via an open platform that integrates partner digital health solutions to improve member experience, engagement, outcomes, and total cost of care for employers, health plans and government customers.",
"target_users": [
"employers (HR/benefits teams)",
"health plan administrators",
"members/employees and dependents",
"care advocates/health assistants",
"nurses and clinicians",
"benefits consultants",
"government program administrators"
],
"specialties": [
"primary care",
"mental health",
"care navigation/advocacy",
"specialist referral/second opinion",
"chronic condition management",
"medication management"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Pricing by enterprise contract/tier; contact vendor for quotes and demos",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"24/7 care team / care navigation",
"Virtual primary and mental healthcare (telehealth)",
"Same-day primary care appointments",
"Personalized benefits navigation and single point of entry",
"Clinical guidance and decision support",
"Specialist second-opinion consults (2nd.MD)",
"Prescription/enhanced Rx support",
"Proactive outreach for pivotal healthcare moments",
"Member portal and mobile apps",
"AI and data-driven care recommendations",
"Population analytics and outcomes measurement",
"Security- and privacy-first design (privacy by design)"
],
"optional_modules": [
"Accolade Plus",
"Accolade Connect",
"Accolade Care",
"2nd.MD by Accolade",
"Enhanced Rx"
],
"integrations": [
"Amazon Web Services (AWS)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "Hosted on AWS (SaaS). No on-prem system requirements published.",
"compliance": [
"HIPAA",
"GDPR",
"CCPA",
"CPA",
"SOC 2 Type II",
"HITRUST"
],
"certifications": [
"HITRUST",
"SOC 2 Type II"
],
"security_features": [
"Encryption in transit and at rest",
"Least-privileged access controls",
"Single sign-on (SSO) support",
"Endpoint protection and device management",
"Vulnerability scanning and secure SDLC",
"Regular third-party penetration testing",
"Monitoring and alerting / security logging"
],
"privacy_features": [
"Privacy by design",
"Data protection policy and compliance with federal/state privacy laws"
],
"data_residency": "",
"customers": [
"Siemens Healthineers",
"University of California (UC system)",
"Comcast"
],
"user_reviews": [],
"ratings": [],
"support_channels": [
"email",
"phone",
"chat",
"ticketing"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite"
],
"release_year": "2007",
"integration_partners": [
"Databricks",
"Amazon Connect",
"Five9",
"Headspace",
"Observe.AI"
],
"id": "P0026",
"slug": "accolade",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/accolade.json"
}
}