JSON twin: https://www.healthaidb.com/software/98point6.json
98point6
https://www.98point6.com/platform/
98point6 is a virtual care platform that delivers on-demand asynchronous and real-time primary care via AI-powered intake, automated documentation, and EMR integrations for health systems, employers and payers.
98point6 provides a cloud-based virtual care platform supporting async (text-first) and real-time (chat/voice/video) visits, AI/machine‑learned patient intake, automated clinical documentation and decision support, configurable workflows and case assignment, and standards-based EMR/data integrations (HL7/FHIR). The product is white‑labelable for health systems and employer/payer programs and supports ordering labs, prescriptions and analytics/reporting.
yes
2015
US-based cloud hosting (regional options not specified)
P0010
2025-09-07
commercial/proprietary
Contact vendor for pricing and deployment tiers; demos available.
enterprise_quote
2016
Cloud-hosted SaaS; no customer on-prem OS/DB requirements specified
product
1.0
{
"company_name": "98point6",
"company_url": "https://www.98point6.com/",
"company_offices": [
"United States"
],
"company_founding": "2015",
"product_url": "https://www.98point6.com/platform/",
"categories": [
"clinical",
"patient-facing",
"telehealth",
"asynchronous care",
"real-time virtual care",
"clinical decision support",
"AI / machine learning",
"integration / EMR interoperability",
"administrative automation"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.98point6.com/",
"https://www.98point6.com/platform/",
"https://www.98point6.com/about-us/",
"https://www.98point6.com/newsroom/",
"https://www.98point6.com/press_release/98point6-announces-new-strategic-direction-license-primary-care-platform/",
"https://www.98point6.com/press_release/98point6-announces-118-million-series-e-led-by-l-catterton-and-activant-capital-to-support-rapid-growth/",
"https://apps.apple.com/us/app/98point6-by-transcarent/id1157653928",
"https://play.google.com/store/apps/details?id=com.ninety8point6.patientapp",
"https://www.linkedin.com/company/98point6-inc./"
],
"summary": "98point6 is a virtual care platform that delivers on-demand asynchronous and real-time primary care via AI-powered intake, automated documentation, and EMR integrations for health systems, employers and payers.",
"description": "98point6 provides a cloud-based virtual care platform supporting async (text-first) and real-time (chat/voice/video) visits, AI/machine‑learned patient intake, automated clinical documentation and decision support, configurable workflows and case assignment, and standards-based EMR/data integrations (HL7/FHIR). The product is white‑labelable for health systems and employer/payer programs and supports ordering labs, prescriptions and analytics/reporting.",
"target_users": [
"clinicians",
"nurse practitioners",
"physician assistants",
"patients",
"health system administrators",
"employers/benefits managers",
"payers"
],
"specialties": [
"primary care",
"urgent care",
"behavioral health",
"pediatrics",
"geriatrics"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and deployment tiers; demos available.",
"license": "commercial/proprietary",
"features": [
"Asynchronous (async) care",
"Real-time care (text, audio, video)",
"AI-powered patient intake and triage",
"Automated clinical documentation/charting",
"EMR data integration (push/pull)",
"Configurable case assignment and queuing",
"Virtual waiting room and patient queue",
"One-click chat suggestions",
"Clinical decision support / evidence-based content",
"Care management automation",
"White-labeling and configurable patient experience",
"SSO integration for patient log-in",
"Support for on-demand and scheduled visits",
"Patient photo capture and attachment support",
"Analytics and reporting integrations"
],
"integrations": [
"Epic",
"Cerner",
"EMRs (other vendor integrations)",
"Analytics and reporting systems",
"Security/compliance tooling",
"Commercial labs (diagnostic lab support)"
],
"deployment_model": [
"cloud SaaS"
],
"os_platforms": [
"Web (clinician console)",
"iOS (patient app)",
"Android (patient app)"
],
"optional_modules": [
"Commercial lab ordering / testing support",
"Advanced analytics/reporting",
"White-label customization"
],
"data_standards": [
"HL7 v2",
"FHIR"
],
"api_available": "yes",
"system_requirements": "Cloud-hosted SaaS; no customer on-prem OS/DB requirements specified",
"compliance": [
"HIPAA",
"SOC 2 Type II",
"HITECH"
],
"certifications": [
"SOC 2 Type II"
],
"security_features": [
"Encryption in transit and at rest",
"SSO/SAML support",
"Audit logging",
"Role-based access control"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Consent-aware workflows",
"Patient data minimization and configurable sharing"
],
"data_residency": "US-based cloud hosting (regional options not specified)",
"customers": [
"Indigo Health / Indigo Urgent Care (MultiCare)",
"Boeing",
"Chipotle",
"Circle K",
"KinderCare",
"Quest Diagnostics",
"Transcarent",
"Sutter Health",
"MultiCare Health System"
],
"user_reviews": [
"I would 100% use 98point6 again, especially since my $20 gets me unlimited visits for a year.",
"This app is pointless. Our work offers it so we dont miss work for appointments. its a waste of time.",
"Overall 11/10, would recommend. I tell all my friends to use this whenever they are sick at home or not feeling well at work.",
"Great experience. 1 AM on a Sunday. my gout is bothering me asked for a prescription and got it without issues. Within 15 mins was already on a call."
],
"ratings": [
"Trustpilot: reviews available (mixed to positive feedback)",
"Apple App Store: high user ratings (multiple positive reviews)",
"Google Play: mixed user ratings/reviews",
"G2: listed (third-party directory presence)"
],
"support_channels": [
"email",
"chat (in-app messaging)",
"phone",
"24x7",
"ticketing"
],
"training_options": [
"documentation",
"webinars",
"live_online (demo)",
"onsite (enterprise onboarding)",
"implementation support"
],
"release_year": "2016",
"integration_partners": [
"Epic",
"Cerner",
"Transcarent",
"Quest Diagnostics",
"Indigo Health / MultiCare",
"HR/benefits platforms (employer integrations)",
"Commercial labs",
"EMR vendors (FHIR/HL7 capable)"
],
"id": "P0010",
"slug": "98point6",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/98point6.json"
}
}