JSON twin: https://www.healthaidb.com/software/1-800-notify.json
1-800 Notify
https://www.1800notify.com/reminders/appointment-reminders/
HIPAA-compliant automated patient communications platform for appointment reminders, billing reminders and phone/text/email broadcasts.
Cloud-based service that sends automated appointment reminders, missed-appointment notices, lab/wellness recalls and billing/payment reminders (including IVR/autopay). Integrates with practice management/EHR systems via compatibility list; offers setup, training, HIPAA protections, and live-transfer support. No software install; month-to-month subscription with a free trial.
unknown
2011
P0002
2025-09-07
commercial proprietary
30-day free trial; month-to-month plans; setup and training advertised as free; contact vendor for pricing tiers and enterprise quotes.
subscription
product
1.0
{
"company_name": "1-800 Notify",
"company_url": "https://www.1800notify.com/",
"company_offices": [
"United States"
],
"company_founding": "2011",
"product_url": "https://www.1800notify.com/reminders/appointment-reminders/",
"categories": [
"Patient Engagement",
"Patient Scheduling",
"Billing & Payments",
"Notifications"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.1800notify.com/",
"https://www.1800notify.com/reminders/appointment-reminders/",
"https://www.1800notify.com/payments/inbound-ivr-automated-self-service-phone-payments/",
"https://www.1800notify.com/signup/",
"https://1800notify.zendesk.com/hc/en-us",
"https://www.1800notify.com/compatible/",
"https://elion.health/products/1-800-notify",
"https://www.linkedin.com/company/1-800-notify/",
"https://www.prnewswire.com/news-releases/1-800-notify-helps-epic-customers-achieve-significant-benefits-with-a-hybrid-ivr-phone-payment-system-available-in-the-epic-app-orchard-301069115.html"
],
"summary": "HIPAA-compliant automated patient communications platform for appointment reminders, billing reminders and phone/text/email broadcasts.",
"description": "Cloud-based service that sends automated appointment reminders, missed-appointment notices, lab/wellness recalls and billing/payment reminders (including IVR/autopay). Integrates with practice management/EHR systems via compatibility list; offers setup, training, HIPAA protections, and live-transfer support. No software install; month-to-month subscription with a free trial.",
"target_users": [
"physicians",
"medical practices",
"dental offices",
"health systems / hospitals",
"medical billing companies",
"practice administrators",
"revenue cycle staff"
],
"specialties": [
"primary care",
"dentistry",
"physical therapy",
"outpatient clinics",
"hospital departments"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English",
"Spanish"
],
"pricing_model": "subscription",
"pricing_details": "30-day free trial; month-to-month plans; setup and training advertised as free; contact vendor for pricing tiers and enterprise quotes.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"SMS (text)",
"Voice (phone)",
"Email"
],
"features": [
"Automated appointment reminder calls (2-way IVR)",
"Automated 2-way SMS appointment reminders (reply Y/Si to confirm)",
"Appointment reminder emails with confirm link",
"Live transfer to office staff to reschedule",
"Answering machine / voicemail detection and adjusted messaging",
"Caller ID set to clinic per account",
"Retry logic for busy/no-answer numbers (configurable)",
"Language support (English and Spanish)",
"Customizable message templates and prep instructions",
"Mobile phone validation (detects landlines and switches to call)",
"Opt-out handling for SMS (STOP)",
"Long-text concatenation for SMS",
"Replies visible in secure web portal (message logs)",
"Adjustable call speed/scheduling",
"One-click tap-to-call links in SMS/email"
],
"optional_modules": [
"Billing reminders",
"IVR autopay / phone payments",
"Broadcast voice messages",
"Lab work reminders",
"Wellness and recall reminders",
"Missed appointment notices"
],
"integrations": [
"MEDITECH",
"Practice management / EHR systems (CSV/uploads and vendor-specific connectors via compatibility program)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"Secure web portal",
"HIPAA-compliant handling of appointment reminders"
],
"privacy_features": [
"SMS opt-out (STOP)",
"Patient language preference handling"
],
"data_residency": "",
"customers": [
"Professional Reimbursement Managers, Inc.",
"University OB GYN Associates Inc.",
"Tullahoma Psychiatric",
"Park Central Medical",
"MedPrime North (Pediatrics and Internal Medicine)",
"Affordable Care Health Clinic",
"Clarksville Pain Institute",
"White House Pain Institute",
"Cox Pharmacy",
"Advanced Billing Solutions, LLC",
"SHINE Pediatrics and Wellness Center P.A.",
"ADHD Medical Clinic of Mobile",
"Affordable Health Center (Palm Coast, Florida)",
"Bismarck-Burleigh Public Health",
"Affordable Health Center",
"Physical Therapy Clinic (unnamed)",
"Rheumatology Practice (Richmond, KY)"
],
"user_reviews": [],
"ratings": [],
"support_channels": [
"email",
"phone",
"ticketing",
"live_online (GoToMeeting)",
"24x7 (IVR/autopay availability)"
],
"training_options": [
"documentation",
"demo",
"webinars",
"live_online training/implementation",
"implementation support"
],
"release_year": "",
"integration_partners": [
"Epic Systems",
"PaySimple",
"Zendesk",
"GoToMeeting",
"Compliancy Group (HIPAA verification)"
],
"id": "P0002",
"slug": "1-800-notify",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/1-800-notify.json"
}
}