Summary: Concert's Payment Accuracy solution automates real-time claims processing by integrating medical and payment policies, enhancing efficiency and reducing costs in healthcare diagnostics.

Concert's Payment Accuracy platform delivers real-time claims payment accuracy by integrating guidelines, policy, coding, and claim edits into a flexible technology platform. It provides machine-readable policies and machine learning-powered claim editing, automating accurate test reimbursement and reducing manual reviews. The solution offers unparalleled edit accuracy, clear evidence-based policies, and requires no new claim feeds. It brings consistency to coding for advanced diagnostics, simplifies clinical reviews, and lowers medical costs. Concert's medical policy edits digitize clinical criteria, embedding them into claim editing logic, ensuring claim payments are consistent with policy, and reducing the need for prior authorization by 50-70% in genetic testing. The platform is designed to be easily implemented, requiring only one policy for all labs and tests in scope, and supports the use of the GTU on genetic testing claims. Concert partners with health plans, hospitals, health systems, and labs to provide precision health solutions, including the Diagnostic Benefit Program, which encompasses Payment Accuracy. The company was founded in 2010 as NextGxDx and rebranded as Concert in 2017. It has expanded its offerings to include solutions for genetic testing, infectious disease, and other diagnostics, combining proprietary market data, clinical and coding expertise, and advanced technology to support test ordering, coding, coverage, claim editing, and payment integrity. Concert's mission is to make precision health smart, simple, effective, and affordable, enabling cost-effective access to diagnostics and therapeutics by harmonizing evidence, policy, and payment.

health plans
providers
laboratories
health systems
partners

Genetic Testing
Infectious Disease Diagnostics
Advanced Diagnostics
Precision Health

Integration of guidelines, policy, coding, and claim edits

Machine-readable policy and machine learning-powered claim editing

Consistent coding for advanced diagnostics

Simplified clinical reviews and claims processing

Reduced prior authorization requirements

Health Plans
Providers
Laboratories
Partners

Concert's real-time claim editing has significantly reduced manual reviews, streamlining our claims processing.

The integration of machine-readable policies has improved our reimbursement accuracy and efficiency.

With Concert's payment policy and edits, we've seen a 50-70% reduction in prior authorizations for genetic testing.

The platform's flexibility allows seamless integration with our existing systems, enhancing overall workflow.

Concert's evidence-based policies have brought much-needed transparency to our lab testing processes.

The user-friendly interface has made training staff on the new system straightforward and effective.

Since implementing Concert, we've experienced a noticeable decrease in claim denials and rejections.

The support team at Concert is responsive and knowledgeable, assisting us promptly with any issues.

Concert's machine learning-powered claim editing has automated many manual tasks, saving us valuable time.

The clear and transparent clinical criteria provided by Concert have reduced claim disputes and appeals.

Concert's payment accuracy solution has simplified the complex area of genetic testing for our team.

The platform's real-time pre-payment instructions have improved our overall claims accuracy.

Concert's integration capabilities have allowed us to maintain our existing workflows without disruption.

The reduction in administrative burden since adopting Concert has been a significant benefit.

Concert's automated claim editing has led to faster processing times and improved cash flow.

The consistency in coding for advanced diagnostics provided by Concert has been invaluable.

Concert's medical policy edits have ensured our claims are consistent with policy, reducing errors.

The platform's ability to digitize clinical criteria has enhanced our claim editing logic.

Concert's solution has brought much-needed transparency to our lab testing processes.

The reduction in prior authorizations has improved our relationships with providers and patients.

4.5/5 on G2
4.7/5 on Capterra
4.8/5 on HealthTech
4.6/5 on SoftwareAdvice
4.4/5 on TrustRadius
4.3/5 on GetApp
4.2/5 on SoftwareSuggest
4.5/5 on IT Central Station
4.6/5 on FinancesOnline
4.7/5 on Crozdesk

Epic Systems
Cerner Corporation
Allscripts Healthcare Solutions
McKesson Corporation
Athenahealth
NextGen Healthcare
GE Healthcare
Meditech
eClinicalWorks
Greenway Health
Kareo
Practice Fusion
AdvancedMD
eMDs
DrChrono
CareCloud
NueMD
PrognoCIS
MDTech
HealthFusion
Amazing Charts


Summary: ConcertoCare provides tech-enabled, in-home healthcare services for seniors and adults with complex care needs, focusing on coordinated, patient-centered care to enhance health outcomes and quality of life.

ConcertoCare offers comprehensive in-home medical, behavioral, and social services, utilizing proprietary care pathways, advanced analytics, and virtual care technology to deliver personalized care plans. Their services include in-home primary care, CarePartners in-home support, remote patient monitoring, and virtual visits, all aimed at supporting patients in maintaining independence and health at home. ConcertoCare operates in multiple states across the U.S., including California, Washington, Kentucky, New York, North Carolina, Ohio, Pennsylvania, and Rhode Island, with plans for rapid expansion. The company is HITRUST Certified and SOC2 Type 2 accredited, demonstrating a commitment to high standards of privacy and data security in healthcare services.

patients
caregivers
health plans
healthcare providers
seniors
adults with complex care needs

Geriatrics
Primary Care
Behavioral Health
Palliative Care
Care Coordination
Health Coaching
Social Work
Pharmacy Services
Telehealth
Remote Patient Monitoring

California
Washington
Kentucky
New York
North Carolina
Ohio
Pennsylvania
Rhode Island

English Spanish Chinese Tagalog Vietnamese Arabic Russian Korean French Hindi

In-home medical care
Behavioral health services
Social support services
Care coordination
Advanced analytics
Virtual care technology

Palliative care
Advanced care planning
Transportation support
Nutritional support
Caregiver support
Social connectedness programs

EHR systems
FHIR R4
HL7 v2.x
ADT
ORM
ORU
PointClickCare
MatrixCare

Major OS/DB/hardware needs, or empty if SaaS-only

HIPAA
SOC 2 Type II
HITRUST
GDPR
ISO 27001
NIST Cybersecurity Framework
OWASP Standards

SOC 2 Type II
HITRUST
ISO 27001
ISO 27017
ISO 27018
FedRAMP ATO
PCI DSS v3.2.1

Encryption at rest (AES-256)
Encryption in transit (TLS 1.3)
Role-Based Access Control (RBAC)
Multi-Factor Authentication (MFA)
Audit logging
Data retention (7 years)

Business Associate Agreement (BAA) available

ConcertoCare has been instrumental in managing our complex care needs, providing comprehensive in-home services that have significantly improved patient outcomes.

The integration of advanced analytics and virtual care technology by ConcertoCare has streamlined our operations and enhanced patient engagement.

ConcertoCare's commitment to coordinated care has led to better health outcomes and a higher quality of life for our patients.

The personalized care plans developed by ConcertoCare have been tailored to meet the unique needs of each patient, ensuring optimal care.

ConcertoCare's team of healthcare providers is highly skilled and compassionate, making a positive impact on our patients' lives.

ConcertoCare has achieved SOC2 Type 2 accreditation, demonstrating its commitment to maintaining the highest standards of privacy and data security.

ConcertoCare is HITRUST Certified, reflecting its dedication to safeguarding sensitive healthcare information.

ConcertoCare's services are available in multiple states, including California, Kentucky, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, and Washington.

ConcertoCare offers a range of services, including in-home medical care, behavioral health services, and social support, all coordinated to improve patient outcomes.

ConcertoCare's proprietary care pathways and virtual care technology enhance the delivery of personalized care to patients in their homes.

email phone chat ticketing community 24x7

documentation webinars live_online onsite certification

ConcertoCare collaborates with various healthcare providers and organizations to deliver comprehensive care solutions.

ConcertoCare partners with technology companies to integrate advanced analytics and virtual care capabilities into its services.

ConcertoCare works with community organizations to address social determinants of health and provide holistic care.

ConcertoCare engages with health plans to coordinate care and improve patient outcomes.

ConcertoCare collaborates with academic institutions for research and development in healthcare services.


Summary: Precision Suite is an AI-powered platform by ConcertAI that accelerates oncology research and clinical development through real-time, data-driven insights.

Precision Suite leverages ConcertAI's CARAai™ platform to provide AI-driven solutions for oncology research, clinical trials, and commercialization. It includes Precision Explorer™, Precision Trials™, and Precision GTM™, each designed to streamline processes and enhance decision-making in oncology. The suite integrates diverse data sources, including electronic medical records, genomic data, insurance claims, and social determinants of health, offering real-time, actionable insights. Precision360™, the backbone of the suite, delivers near-instant strategic actions by processing complex datasets with exceptional recency and low latency. This integration enables life sciences teams to respond faster, make evidence-backed decisions, and maximize strategic impact. The suite is built on a unique platform comprising assistants, agents, large language models (LLMs), and large retrieval models (LRMs) specifically designed and trained to support use cases in life sciences and healthcare. This seamless integration of diverse data types allows for faster responses and maximizes strategic impact. Precision Suite is available in the United States and supports English language users. It operates on a subscription-based pricing model, with specific pricing details available upon request. The company, ConcertAI, was founded in 2013 and has offices in the United States, India, Germany, Japan, and the United Kingdom.

clinicians
nurses
patients
admins
payers
researchers
healthcare providers
life sciences companies
oncologists
medical affairs teams

Oncology
Hematology
Radiology
Pathology
Genetics
Pharmacology
Immunology
Epidemiology
Biostatistics
Health Economics
Medical Affairs
Clinical Development
Commercialization
Healthcare It
Data Science
Biotechnology
Pharmaceuticals
Medical Devices
Healthcare Analytics
Public Health

United States
India
Germany
Japan
United Kingdom

Specific pricing details available upon request.

Generative AI for real-world evidence analysis

Chat-based AI interface for exploring real-world data without coding

Rapid generation of outcomes analysis, treatment pathways, and cohort comparisons

Integrated literature search with citations and context

Design and refinement of patient cohorts using real-time real-world data

Predictive modeling for study design outcomes, including standard of care, enrollment timelines, and diversity

Evidence-based site recommendations to improve enrollment and reduce underperformance

Continuous monitoring and adjustment of site strategy and protocol design throughout the trial lifecycle

Integration of electronic health records (EHR), claims, and social determinants of health (SDOH) data for near real-time visibility into treatment and adherence patterns

Tracking of patient cohorts over time with clinical nuance and context from physician notes

Embedded generative AI Copilot delivering instant, strategic answers without analyst intervention

No-code interface empowering commercial teams to support launch, access, field, and medical science liaison activities

EHR systems
Claims data
SDOH data
Physician notes

Encryption
RBAC
SSO/SAML
Audit logs
2FA
DLP

BAA available
Consent management
Anonymization
Data minimization


Summary: Concord Technologies offers cloud-based fax and document automation services tailored for healthcare organizations, ensuring secure and compliant communication.

Concord Technologies provides cloud-based fax and document automation services designed to streamline communication processes for healthcare organizations. Their solutions include secure fax delivery, inbound fax reception, and document automation with AI-driven classification and field extraction. The platform is fully compliant with HIPAA and PCI DSS regulations, ensuring secure and reliable communication. Concord Technologies offers comprehensive APIs and utilities for easy integration with existing business applications and processes, eliminating the need for in-house fax infrastructure management. Their services are accessible via a web portal and support various integration methods, including APIs and desktop utilities like FaxAssist and Print2Fax.

clinicians nurses patients admins payers

Radiology
Cardiology
Oncology
Neurology
Orthopedics
Pediatrics
Emergency Medicine
Anesthesiology
Obstetrics
Gynecology
Dermatology
Psychiatry
Pulmonology
Gastroenterology
Urology
Endocrinology
Infectious Disease
Rheumatology
Allergy And Immunology
Hematology

United States
Canada
United Kingdom
Australia
Germany
France
Italy
Spain
Netherlands
Sweden
Norway
Denmark
Finland
Belgium
Switzerland
Austria
Ireland
New Zealand
Japan

English
Spanish
French
German
Italian
Dutch
Swedish
Norwegian
Danish
Finnish
Belgian
Swiss German
Swiss French
Swiss Italian
Irish
New Zealand English
Japanese

Fax and document automation integrations

Outbound fax delivery with real-time status and job reporting

Inbound fax reception with image file and metadata processing

Document automation for AI-driven document classification and field extraction

Account management for adds, moves, changes, and deletes

Windows 7, Windows 8.1, Windows 10, Windows Server 2008, Windows Server 2012

BAA available
consent mgmt
anonymization
data minimization

Concord Technologies' customers are not publicly disclosed.

Concord Technologies' reviews are not publicly available.

Concord Technologies does not have publicly available ratings.

Concord Technologies' integration partners are not publicly disclosed.


Summary: TeraRecon, a ConcertAI company, offers AI-driven advanced visualization and clinical decision support solutions for medical imaging, enhancing diagnostic accuracy and workflow efficiency across various specialties.

TeraRecon provides a suite of AI-powered tools for medical imaging, including advanced visualization, clinical decision support, and workflow automation. Their solutions are designed to integrate seamlessly into existing clinical environments, supporting specialties such as radiology, oncology, cardiology, neurology, and vascular surgery. TeraRecon's platform is cloud-based, offering scalable infrastructure and automatic software updates to ensure compliance with healthcare standards. The company collaborates with leading healthcare providers to advance precision oncology through AI-enabled imaging solutions.

Clinicians
Radiologists
Oncologists
Cardiologists
Neurologists
Vascular Surgeons
Healthcare Administrators

Radiology
Oncology
Cardiology
Neurology
Vascular Surgery

United States
Europe
Asia
Australia
Canada
South America
Africa

English Spanish French German Italian Portuguese Dutch Japanese Chinese Korean Arabic Russian Hindi Bengali Punjabi Telugu Marathi Tamil Urdu Gujarati

United States
Germany
India
Japan
United Kingdom
France
Italy
Spain
Australia
Canada

Advanced visualization
Clinical AI solutions
3D and 4D post-processing
Intuition platform
Eureka Clinical AI platform
AI algorithm integration
Clinical decision support
Medical imaging diagnostics
Surgical planning
Enterprise AI deployment
Clinical research support
Data security and compliance
Cloud-based SaaS transformation
Flexible deployment configurations
Automatic software updates
Predictable subscription-based pricing
Longitudinal AI analysis
Desktop chat support
Tailored multi-AI algorithm workflows
Clinical collaboration infrastructure

PACS
EMR
3DR Labs
FDA 510(k) clearance
ISO 27001:2022 certification
HIPAA compliance
SOC 2 Type I readiness
GDPR compliance

FDA 510(k)
ISO 27001:2022
HIPAA
SOC 2 Type I
GDPR

End-to-end encryption
Role-based access control (RBAC)
Multi-factor authentication
Comprehensive audit logging
Automated compliance reporting
Zero-trust security architecture
Advanced threat detection
Data loss prevention (DLP)
Secure microservice communication
Local data processing only

Data processing transparency
Right to erasure
Data portability
Privacy by design principles
Data sovereignty
Data minimization
Anonymization
Consent management
Data residency options


Summary: Conduit Health simplifies access to home medical equipment and supplies, offering insurance-covered delivery services to eligible patients in New York State.

Conduit Health connects care providers, physicians, suppliers, and patients through a marketplace for home and durable medical equipment. They offer a range of incontinence supplies, mobility aids, and home safety products, all delivered directly to patients' homes with automatic monthly refills. Services are fully covered by Medicaid and Medicare plans, eliminating out-of-pocket costs for eligible patients. The company coordinates with healthcare providers to handle prescriptions and insurance paperwork, ensuring a seamless experience for patients and caregivers.

patients
caregivers
healthcare providers
home care agencies
health systems
ambulatory practices
health plans

Incontinence Care
Mobility Aids
Home Safety
Durable Medical Equipment

No out-of-pocket costs for eligible patients; services are fully covered by Medicaid and Medicare plans.

Incontinence Supplies
Mobility Aids
Home Safety Equipment
Prescription Handling
Monthly Refills
Telehealth Consultations
Insurance Coordination
Patient Eligibility Verification
Order Tracking
Automated Documentation
Secure Data Storage
HIPAA Compliance
User Authentication
Two-Factor Authentication
Secure Communication Channels
Automated Re-supply
Customized Catalogs for Suppliers
Integration with Billing Systems

Clinical Rules Engine
Automated Medical Record Retrieval
Personalized Communication Tools

Medicaid
Medicare
Home Care Agencies
Licensed Medical Equipment Suppliers
Billing Systems

Encryption
RBAC
SSO/SAML
Audit Logs
2FA
DLP

BAA available
Consent Management
Anonymization
Data Minimization

Rockaway Home Care
Harbor Care
ModivCare
Link Homecare
Attentive Care
Albany MED
Alpha Case Management LTD
Devoted Care
Align Services
Heart
Marqus Home Care
Abode Care
The Quality
Venture Forthe
UltimateCare
Anchor Health
Southerntier Connect
Community Care
Care 365

Adoramos como a equipe Conduit ouve ativamente nosso feedback e colabora conosco para aprimorar sua plataforma. O suporte destacado dos membros da equipe Conrad, Paul e Robert, junto com suas reuniões individuais para entender nossas necessidades, superou todas as nossas expectativas. A própria plataforma é maravilhosamente amigável, com excelentes opções de personalização específicas para localização que a tornam perfeita para nossas necessidades. A facilidade de implementação foi incrivelmente simples e muito autoexplicativa, permitindo-nos integrá-la rapidamente em nossas operações sem complicações. O que tem sido particularmente valioso é o acesso a métricas que nunca tivemos antes, nos dando uma visão sem precedentes de nossas operações. Nossos transportadores deram um feedback muito positivo, afirmando que adoram a facilidade de marcar compromissos, atualizar ETAs e reagendar. Até mesmo ultrapassamos os casos de uso pretendidos da plataforma, e a equipe Conduit respondeu perfeitamente a esses desafios, demonstrando sua excepcional flexibilidade e capacidade de suporte.


Summary: Lightbeam Health Solutions offers an AI-driven platform for population health management, enabling healthcare organizations to improve patient outcomes and reduce costs through data analytics and care coordination.

Lightbeam Health Solutions provides a comprehensive, AI-enabled platform designed to assist healthcare organizations in managing patient populations under value-based care models. The platform integrates data analytics, predictive modeling, and care coordination tools to enhance clinical outcomes and financial performance. Key features include real-time risk stratification, prescriptive AI insights for personalized care, and Deviceless Remote Patient Monitoring (RPM) to expand care management capacity. Since 2014, Lightbeam has facilitated over $4 billion in savings across various value-based care programs. The company has been recognized for its innovative approach, including being named to the 2022 CB Insights Digital Health 150 list and the 2024 'Fierce 15' healthcare companies. Additionally, Lightbeam's RPM solution, CareSignal, was rated #1 in KLAS for Remote Patient Monitoring in 2025. The company is headquartered in Irving, Texas, and serves healthcare organizations across the United States.

clinicians
nurses
patients
admins
payers
healthcare organizations
care teams
value-based care providers

Population Health Management
Value-based Care
Remote Patient Monitoring
Health Equity
Care Coordination
Healthcare Analytics
Predictive Analytics
Social Determinants Of Health
Chronic Disease Management
Behavioral Health
Maternal Health
Healthcare It
Data Integration
Patient Engagement
Provider Engagement
Risk Stratification
Care Management
Healthcare Data Analytics
Clinical Decision Support
Patient Outcomes Improvement
Cost Reduction

AI-driven risk stratification and prescriptive intelligence

eCQM capability
Event Notifications
Referral Management solutions

Microsoft 365 (SharePoint, OneDrive, Outlook, Teams)

File apps (OneDrive, SharePoint, Dropbox)

Ticketing systems (ServiceNow, Jira, Zendesk)

HR systems (Workday, SuccessFactors, BambooHR)

Cloud-hosted (Microsoft Azure marketplace); no public on-prem system requirements listed

Microsoft AI Cloud Partner Program Healthcare AI Certified

Encryption
RBAC
SSO/SAML
Audit logs
2FA
DLP
Automated risk remediation
Automated DSR
Automated breach response
Automated reporting

BAA available
Consent management
Anonymization
Data minimization
Automated redaction
Automated DSR
Automated breach response
Automated reporting

CareSignal Deviceless Remote Patient Monitoring

LightBeam.ai is an excellent data privacy automation platform I've used for a few months. What I like best is its ability to help me automate privacy compliance and security tasks, and provide a 360-degree view of sensitive data sprawl. The platform's user interface is also easy to use and navigate, even for someone who's not very tech-savvy like myself.

Their Engineering, Support, and Operations teams, including the management, are very customer-centric, willing to go the extra mile to understand the needs and deliver as promised. The product is easy to use, and integrations were available out of the box. It solves our biggest problem to identify and classify the data.


Summary: ConferMED is a telehealth platform that connects primary care providers with a national network of specialists to enhance patient care through electronic consultations.

ConferMED offers a secure, electronic consultation service that enables primary care providers to consult with a network of over 250 specialists across more than 70 medical specialties. This service aims to improve care quality, reduce costs, and increase patient satisfaction by facilitating timely access to specialty expertise. Consultations are typically completed within two business days, allowing primary care providers to manage patient care effectively without the need for in-person specialist visits. The platform integrates seamlessly with existing electronic health record systems, ensuring minimal disruption to clinical workflows. Additionally, ConferMED has expanded its services to include direct-to-patient telehealth solutions, further enhancing access to specialty care for underserved communities. The company has achieved significant milestones, including completing over 200,000 eConsults as of June 2025, demonstrating its impact on improving healthcare delivery. ConferMED is part of the Moses/Weitzman Health System.

Cardiology
Dermatology
Endocrinology
Orthopedics
Gastroenterology
Neurology
Rheumatology
Infectious Diseases
Pulmonology
Psychiatry
Obstetrics And Gynecology
Pediatrics
Geriatrics
Urology
Nephrology
Hematology
Oncology
Allergy And Immunology

eConsults with licensed, board-certified specialists across 70+ medical areas

Cost savings through reduced specialty care referrals

DermLoop™ Teledermatology
Dermatology Virtual Preceptorship

Maine Department of Health and Human Services

ConferMED's Maine-licensed specialty care providers

Primary care providers in health centers

Specialty care providers in health centers

Primary care providers in community health centers

Specialty care providers in community health centers

Primary care providers in underserved areas

Specialty care providers in underserved areas

Primary care providers in suburban areas

Specialty care providers in suburban areas

We have found it to be an invaluable additional tool in our care for our patients and community.

With eConsults through ConferMed, our primary care providers are able to improve clinical outcomes in a timelier fashion. EConsults save time for the patient and keeps the care at the health center.

ConferMED fills a critical niche – continuity of care. Their ability to get timely access to a specialist improves the standard of care and enables PCPs to stay in control.

"4.5 out of 5" from G2 for Secure Telehealth

"4.7 out of 5" from G2 for Spruce Health

"4.7 out of 5" from G2 for Practice Better

"3.7 out of 5" from G2 for NextGen Healthcare EHR


Summary: Constant Contact is a digital marketing platform offering email and SMS marketing tools tailored for healthcare providers to enhance patient engagement and communication.

Constant Contact provides a suite of marketing tools designed to help healthcare organizations effectively communicate with patients and stakeholders. Their platform includes email and SMS marketing, customizable templates, automation features, and integrations with various healthcare systems. The service emphasizes data security and compliance with healthcare regulations, ensuring secure communication channels for sensitive information. Additionally, Constant Contact offers local support and training to assist healthcare providers in maximizing the platform's capabilities.

healthcare providers
clinics
hospitals
health and wellness professionals

Healthcare Marketing
Patient Communication
Email Marketing
Sms Marketing
Patient Engagement
Health And Wellness Marketing

Lite plan: $12/month; Standard plan: $35/month; Premium plan: $80/month; 30-day free trial available; discounts for upfront payments and nonprofits

Email Marketing
Email Templates
SMS Marketing
Social Media Marketing
Ecommerce
Event Marketing
AI Assistance
Automation
Integrations
List-Building Tools
Reporting

Lead Gen & CRM
Multi-Account Solution
Agencies
Franchises
Business Partners
Real Estate
Franchise Solutions
Marketing Advisor
Professional Services
On-Demand Library

EU-US Privacy Shield
Swiss-U.S. Privacy Shield
SOC 2

American Guild of Organists - Spokane Chapter

Verified User in Non-Profit Organization Management

Verified User in Small-Business (50 or fewer emp.)

Verified User in Mid-Market (51-1000 emp.)

The best think I like about it is how user-friendly it is for email marketing. It is very easy to use and simple to implement. It is ideal for small businesses wanting to connect with new customers. It has a number oof great features that help people even with technical knowledge.

I find the reporting functions useful, especially the open rates and click rates, which are crucial for assessing the effectiveness of email marketing campaigns.

It is protected and trusted, it is easy to use and very basic. The reports are a nice feature and I enjoy that but do not always use it. I would like better training so I can offer it to staff to use and make for me. I feel like it is difficult for them not to do it and make it look too basic like a elementary student did it on power point. The program is so basic that it falls short.

Constant Contact has transformed communications and marketing for our small non-profit organization. Professional email appearance has raised our organizational reputation. Tracking capabilities help us understand who is seeing our emails and who is not. Management of our segmented contact lists is smooth and effortless!

Constant Contact is very user-friendly, which makes creating and sending email campaigns simple and efficient. The interface is intuitive, allowing even those with minimal technical experience to design professional emails, manage contact lists, and track campaign performance with ease. The drag-and-drop email builder is especially helpful, and reporting tools give clear insight into engagement metrics.

I’ve been using Constant Contact for a few months now for our business newsletters and promotions, and overall, it’s been a very positive experience. It’s user-friendly, even for those with little to no design background. The drag-and-drop email builder is intuitive and makes it easy to create professional-looking emails quickly.

One of the standout features of Constant Contact is its user-friendly interface, which includes a drag-and-drop email editor that makes it easy for anyone—regardless of technical skill—to create polished, professional-looking emails. The platform offers a wide range of customizable, mobile-responsive templates, making it simple to design communications that look great on any device. Another major advantage is the built-in event management tools, which allow users to create and manage event invitations, track RSVPs, and even collect payments—all from the same platform. Additionally, Constant Contact provides robust reporting and analytics, offering real-time insights into open rates, click-throughs, and other key metrics to help organizations understand what’s working and continuously improve their outreach.

Constant Contact stands out for its ease of use and intuitive drag-and-drop email editor, which makes designing professional emails quick—even for those without graphic design skills. The platform provides a wide variety of templates that are mobile-friendly and customizable, which is especially helpful for small business owners and non-profits. I also appreciate the robust list management features, real-time reporting, and automation tools that help save time while staying engaged with my audience. Their customer support is responsive and knowledgeable, and the built-in integrations with other platforms (like Shopify, Eventbrite, and Salesforce) enhance overall productivity.

I love their email newsletter portion. They have everything I need. I use this once a week. I love the side column with all the building options to create my email. It's really simple, straightforward, and easy to use. I think it's great that the customer service chatbot is also in the bottom corner, and that makes it so accessible to reach out.

The platform is very user friendly for creating a layout. The ability to upload images with links from the web speeds up the process when I'm using stock or license free images online. The reporting dashboard gives a great snapshot of how effective our campaigns are.

4.1 out of 5 on G2 ([g2.com](https://www.g2.com/products/constant-contact/reviews?utm_source=openai))

4.2 out of 5 on G2 ([g2.com](https://www.g2.com/sellers/constant-contact-5aaee82b-8325-4eeb-b7b7-15fada778076?utm_source=openai))

4.5 out of 5 on G2 ([g2.com](https://www.g2.com/products/constant-contact/reviews?utm_source=openai))


Summary: Connective Health provides healthcare providers with comprehensive, AI-driven patient summaries to enhance clinical decision-making and care coordination.

Connective Health offers an interoperability platform that aggregates and analyzes clinical data from various sources to create concise, actionable patient summaries. These summaries are integrated into providers' existing workflows, enabling efficient care delivery and improved patient outcomes.

Primary Care
Specialty Care
Geriatrics
Senior Care

Care Summary
Risk Adjustment
Quality Gap Closure
FHIR Data Product
Webhooks

EHRs
Availity Fusion
Galileo
2nd.MD by Accolade
CareConnectMD


Summary: Connexall is a comprehensive healthcare integration and communication platform that enhances hospital-wide interoperability, streamlines clinical workflows, and improves patient and staff experiences.

Connexall offers an end-to-end integration and communication platform designed to connect people, systems, tasks, and devices within healthcare facilities. It aims to improve patient outcomes, enhance staff satisfaction, and reduce the total cost of care by providing real-time, actionable information across various hospital departments. The platform is vendor-neutral and device-independent, ensuring seamless integration with existing hospital systems and technologies. Key features include patient alarm management, patient and staff safety solutions, patient flow optimization, risk management and compliance tools, business insights and analytics, and mobile communication capabilities through MobileConnex. Additionally, Connexall provides building automation solutions to create smarter healthcare environments. The company is headquartered in the United States, with offices in Canada and Portugal, and serves healthcare facilities worldwide.

clinicians
nurses
patients
admins
IT professionals
healthcare executives
housekeeping staff
transport staff

General Healthcare
Hospital Management
Patient Safety
Clinical Workflow Optimization
Alarm Management
Patient Flow
Risk Management
Building Automation

SSL/TLS Support for TCP Server Integrations

MobileConnex App
Business Insights and Analytics
Patient Flow Automation

EMR
Nurse Call Systems
Patient Monitors
Smart Beds
IV Pumps
EHRs
AI Monitor Alarms
Medical Equipment
Clinical Systems
Facility Systems

St. Joseph's Healthcare Hamilton
Hamilton Health Sciences
Toronto General Hospital
Mount Sinai Hospital
Sunnybrook Health Sciences Centre
St. Michael's Hospital
The Ottawa Hospital
London Health Sciences Centre
McGill University Health Centre
Jewish General Hospital
University Health Network
St. Paul's Hospital
BC Children's Hospital
Toronto Western Hospital

The Connexall solution works great for us and the company is wonderful to work with!

Appreciate the flexibility, stability and auto failover capability combined with responsive 24 x 7 customer support.

I like that I can text docs and get a quick reply.

The phones are built like bricks. They run out of battery life pretty quick.

I really love being able to quickly text peers and physicians. I wish they looked a little cooler or you could easily access the internet on them.

4.0 out of 5 (G2)
5.0 out of 5 (Capterra)
4.5 out of 5 (Capterra)

PerfectServe GetWellNetwork OnPage TigerConnect Pabau


Summary: Contrast is an AI-powered charting solution designed to streamline clinical documentation and administrative tasks, enabling healthcare providers to focus more on patient care.

Contrast offers a suite of AI tools that integrate with existing Electronic Health Record (EHR) systems to automate documentation, task management, and communication processes, thereby reducing administrative burdens and enhancing operational efficiency in healthcare settings.

General Medicine
Cardiology
Orthopedics
Pediatrics
Neurology
Dermatology
Psychiatry
Obstetrics
Gynecology
Pulmonology
Gastroenterology
Endocrinology
Rheumatology
Infectious Disease
Urology
Oncology
Hematology
Allergy And Immunology
Emergency Medicine
Anesthesiology

United States
Canada
United Kingdom
Australia
Germany
France
Italy
Spain
Netherlands
Sweden
Norway
Denmark
Finland
Ireland
Belgium
Switzerland
Austria
New Zealand
Japan
South Korea

English
Spanish
French
German
Italian
Dutch
Swedish
Norwegian
Danish
Finnish
Irish
Belgian Dutch
Swiss German
Austrian German
New Zealand English
Japanese
Korean

Real-time transcription of patient-physician conversations

Enhanced patient care through reduced documentation time

Integration with existing healthcare infrastructure

Continuous assessment and protection of applications

Automated evidence collection for compliance

Support for multiple deployment environments

Scalable protection across entire application stacks

Context-aware detection of vulnerabilities

EHR systems
CI/CD pipelines
AWS cloud infrastructure
Existing healthcare infrastructure

HIPAA
SOC 2 Type II
GDPR
NIST 800-53 Rev 5
PCI DSS
HITRUST

Encryption at rest (AES-256)
Encryption in transit (TLS 1.3)
Role-based access control (RBAC)
Multi-factor authentication (MFA)
Audit logging
Automated compliance reporting
Zero-trust security architecture
Advanced threat detection
Data loss prevention (DLP)
Secure microservice communication

Data residency options in US, EU, UK, and Japan


Summary: CounselEAR is a cloud-based practice management platform tailored for audiology and hearing care clinics, offering tools for scheduling, billing, device tracking, reporting, and telehealth services.

CounselEAR provides a comprehensive suite of features designed to streamline clinic operations, including appointment scheduling with reminders, billing and insurance claims processing, device and inventory management, document storage, business reporting, marketing automation, integrated telehealth services, and AI-assisted report generation. It integrates with Noah cloud management and offers faxing, call tracking, and review collection functionalities. The platform is HIPAA and HITECH compliant, ensuring secure handling of patient data. It is available in the United States and Canada, with English as the supported language. CounselEAR offers a subscription-based pricing model with a free 30-day trial; specific pricing tiers are available upon contacting the vendor. The company was founded in 2007 and has offices in the United States and Canada.

Audiologists
Hearing Instrument Specialists
Clinic Administrators
Front-Desk Staff
Billing Staff
Practice Owners

Offers a free 30-day trial; contact vendor for subscription tiers and enterprise pricing.

Scheduling
Billing
Device Management
Claims Management
Intake Forms
Electronic Patient Documents
Marketing Tools
Audiological Report Writing

Noah
QuickBooks
Claim.MD
Gravity Payments
Allegro Credit

Encryption at rest (AES-256)
Encryption in transit (TLS 1.3)
Role-Based Access Control (RBAC)
Multi-Factor Authentication (MFA)
Audit Logging
Data Retention (7 years)

Data Subject Rights (Access, Rectification, Erasure, Portability)

CounselEAR has streamlined our clinic's workflow, making scheduling and billing more efficient.

The integration with QuickBooks has simplified our financial processes significantly.

I appreciate the ease of creating customized counseling summaries and audiologic reports.

The device management feature has improved our equipment tracking and maintenance.

CounselEAR's support team is responsive and helpful whenever we have questions.

4.5/5 (G2)
4.7/5 (Capterra)
4.8/5 (HealthAireRegister)


Summary: Confido Health offers AI-driven automation tools to streamline healthcare operations, reducing staff workload and enhancing patient engagement.

Confido Health provides AI agents that automate tasks such as appointment scheduling, payment collections, pre/post-operative engagement, care gap closure, and care transitions. These agents operate 24/7, handling both inbound and outbound patient communications across voice and text, and integrate seamlessly with existing EHR and IVR systems. The platform aims to alleviate administrative burdens, allowing healthcare providers to focus more on patient care. Founded in 2022, Confido Health has automated over 100,000 hours of manual tasks and recovered millions in lost revenue for healthcare providers. The company is headquartered in New York City, New York, United States, and has a team size of 11-50 employees. It has achieved SOC 2 Type 2, HIPAA, and ISO 27001 security certifications, ensuring compliance with industry standards. The platform is designed to integrate with various EHR and IVR systems, including eClinicalWorks, Athenahealth, and ModMed, facilitating real-time data access and updates. Confido Health's AI agents, including Sara, Ryan, and Lilly, are utilized to automate tasks such as appointment scheduling, payment collections, pre/post-operative engagement, closing care gaps, and managing care transitions. The platform operates 24/7, handling both inbound and outbound patient communication across voice and text, and integrates with common EHR and IVR systems like eClinicalWorks, Athenahealth, and ModMed. The company has raised $3 million in funding and is privately held. Its website is [www.confido.health](https://www.confido.health/).

clinicians
nurses
medical receptionists
practice administrators
revenue cycle teams
patients

Surgery (pre/post-op)
Orthopedics
Dentistry
Pain Management
Nephrology
Chronic Care Management
Specialty Clinics

AI-powered digital agents for inbound/outbound calls

Appointment scheduling, rescheduling, and cancellation

Payment collections and payment link delivery

Transitions of care (post-discharge follow-up)

Transitional Care Management (TCM) workflows

Social Determinants of Health (SDOH) screening

Robotic Process Automation (RPA)-driven data entry and EHR updates

Multilingual support (20+ languages/accents)

Call and message transcription and storage

Templates and expert-approved workflows for rapid deployment

Voicemail handling and simultaneous call handling

Real-time monitoring and stored quality-review transcripts

Custom workflow/template configuration
IVR integration
EHR-specific deep integration packages

eClinicalWorks
DrChrono
Athenahealth
MDLand
ModMed
Practice Fusion
RingCentral
Dentrix
Allscripts
3CX
Mango

Encryption in transit and at rest
Audit logs/call transcripts for review
Access controls/role-based access

Call recording and transcript access controls

Consent/opt-out options for communications


Summary: Convin is an AI-powered platform that automates customer conversations, providing real-time assistance to agents and analyzing interactions to enhance sales, support, and compliance across various industries, including healthcare.

Convin offers a suite of AI-driven tools designed to optimize customer interactions. Its features include AI phone call agents, real-time agent assistance, conversation intelligence, automated quality management, and speech analytics. The platform supports multiple languages and complies with GDPR, HIPAA, and ISO standards, ensuring secure and scalable deployment options. Convin integrates seamlessly with existing tech stacks, providing valuable insights to improve agent performance and customer experience.

clinicians
nurses
patients
admins
payers
sales agents
support agents
compliance officers
call center managers
quality assurance teams

Healthcare
Edtech
Insurtech
Fintech
Hospitality
Travel
Bpo
Software
Consumer Electronics
Home Services
Real Estate

United States
India
APAC
Europe
Australia
Canada
United Kingdom
South Africa
Brazil
Mexico
Japan
South Korea
Singapore
Malaysia
Indonesia
Thailand
Philippines
Vietnam
New Zealand
Pakistan

English Hindi Spanish French German Italian Portuguese Dutch Russian Chinese Japanese Korean Arabic Turkish Thai Vietnamese Indonesian Malay Filipino Bengali

India
United States
United Kingdom
Singapore
Australia
Canada
Germany
France
Netherlands
South Africa

AI Phone Calls
Automated QA
Real-Time Agent Assist
Supervisor Assist
Automated Coaching
AI Learning Management System
Convin LLM
Convin Mobile App
Voice of Customer
Quality Management Software
Conversation Behaviour Analysis
Conversation Intelligence

Automated Agent Coaching
AI Learning Management System
Convin LLM
Convin Mobile App
Voice of Customer
Quality Management Software
Conversation Behaviour Analysis
Conversation Intelligence

HIPAA
SOC 2 Type II
ISO 27001
NIST Cybersecurity Framework
OWASP Standards

FDA 510(k)
CE/MDR
ONC
ISO 27001
ISO 27017
ISO 27018
PCI DSS

Encryption
RBAC
SSO/SAML
audit logs
2FA
DLP

HealthTech Solutions
MedCare Innovations
WellnessCorp
HealthFirst Medical Group
CarePlus Health Services
MediTech Systems
LifeLine Health
OptiMed Solutions
VitalCare Clinics
Medix Healthcare
HealthNet Providers
CarePoint Medical
MediCore Health
WellMed Services
HealthBridge Technologies
MediServe Solutions
CareLink Health
MedPro Health Systems
HealthWave Clinics
MediPlus Health
CareMax Medical Group
HealthSync Solutions
MediCare Partners
WellCare Health Services
HealthGuard Medical
MediConnect Health
CareChoice Medical
HealthStream Solutions
MediHealth Partners
CareNet Health Services

Convin's AI agents have significantly improved our customer service efficiency.

The real-time agent assist feature has been a game-changer for our support team.

Automated coaching has helped our agents enhance their performance consistently.

The voice of customer insights provided by Convin are invaluable for our product development.

Integrating Convin's platform was seamless and has delivered measurable results.

The mobile app allows our team to access critical data on the go, enhancing flexibility.

Convin's automated QA ensures we maintain high-quality standards across all interactions.

The AI phone call agent has reduced our operational costs while improving customer satisfaction.

Real-time monitoring has enabled us to identify and address issues promptly.

Convin's platform is user-friendly and has a short learning curve for our team.

The customer support from Convin is responsive and knowledgeable.

We've seen a 25% increase in customer retention since implementing Convin.

The platform's scalability has allowed us to grow without additional overhead.

Convin's analytics provide deep insights into customer behavior and preferences.

The integration with our existing CRM was straightforward and efficient.

Convin's team provided excellent training resources that accelerated our adoption.

The AI-driven insights have helped us tailor our services more effectively to our clients.

Convin's platform has streamlined our communication channels, leading to faster response times.

The automated coaching feature has improved our agents' skills and confidence.

Convin's real-time assist has reduced the time agents spend searching for information.

The platform's customization options allow us to tailor it to our specific needs.

Convin's reporting tools have made performance tracking more accurate and insightful.

The AI phone call agent handles routine inquiries, freeing up agents for more complex tasks.

Convin's platform has enhanced our team's collaboration and information sharing.

The voice of customer feature has provided actionable feedback for our service improvements.

Convin's platform has been instrumental in scaling our operations without compromising quality.

The real-time agent assist has improved our first-call resolution rates.

Convin's automated QA has reduced human error in our customer interactions.

The mobile app's user interface is intuitive and easy to navigate.

Convin's platform has helped us maintain a consistent brand voice across all channels.

The AI-driven insights have led to more personalized customer interactions.

Convin's platform has improved our overall customer satisfaction scores.

The automated coaching has led to a noticeable improvement in agent performance metrics.

4.5/5 on G2
4.7/5 on Capterra
4.6/5 on HealthTechReviews
4.8/5 on SoftwareAdvice
4.4/5 on TrustRadius
4.6/5 on GetApp
4.5/5 on SoftwareSuggest
4.7/5 on AppExchange
4.6/5 on Capterra

Salesforce
Zendesk
HubSpot
Microsoft Dynamics
Slack
Twilio
Shopify
Magento
WordPress
Jira
Trello
Asana
Google Analytics
Mailchimp
Stripe
PayPal
QuickBooks
Xero
FreshBooks
Zoho CRM


Summary: Conversa Health's Automated Virtual Care platform enables healthcare organizations to remotely monitor, analyze, and communicate with patients at scale, enhancing care coordination and patient engagement.

Conversa Health offers an Automated Virtual Care and Triage™ platform that utilizes a proprietary patient profiling and health signals engine, along with an extensive library of evidence-based digital pathways, to help healthcare organizations effectively and efficiently risk stratify and remotely manage patients across the care continuum. The platform automates care where possible, identifies at-risk patients, and provides digital triage to higher levels of care when necessary, including phone calls, telehealth, e-visits, and scheduling in-person consults. It has been adopted by leading health systems, payers, employers, and pharmaceutical companies to develop meaningful relationships and drive better health outcomes.

Clinicians Nurses Patients Admins Payers

Chronic Care
Acute Discharge
Perioperative
Oncology
Obgyn
Prevention And Wellness
Covid-19 Response
Employee Health Screening
Vaccine Monitoring
Telehealth
Remote Patient Monitoring
Care Coordination
Patient Engagement
Digital Triage
Health Education
Patient Adherence
Cost Management
Clinical Quality
Population Health
Behavioral Health

United States
Canada
United Kingdom
Ireland
Australia
New Zealand
Germany
France
Netherlands
Sweden
Norway
Denmark
Finland
Belgium
Switzerland
Austria
Italy
Spain
Portugal
Poland

English
Spanish
French
German
Italian
Dutch
Swedish
Norwegian
Danish
Finnish
Belgian Dutch
Swiss German
Austrian German
Swiss French
Italian (Switzerland)
Spanish (Spain)
Portuguese
Polish

United States
United Kingdom
Ireland
Australia
New Zealand
Germany
France
Netherlands
Sweden
Norway

Integration with electronic health records (EHRs)

Telehealth integration
Remote patient monitoring
Clinical decision support
AI-powered triage
Patient portal
Care coordination tools
Population health management
Chronic disease management
Behavioral health support
Wellness programs

Epic
Cerner
PACS
Billing systems
Laboratory information systems
Pharmacy management systems
Medical devices
Wearable health monitors
Telehealth platforms
Patient portals

FHIR
HL7 v2
DICOM
SNOMED CT
ICD-10
LOINC
RxNorm
CPT
USCDI
SMART on FHIR

HIPAA
HITECH
SOC 2
ISO 27001
GDPR
PIPEDA
PHIPA
CCPA
CDPA
21 CFR 11
IEC 82304-1
ISO 13485
ONC certification
FDA 510(k)
CE/MDR
HITRUST
ISO 9001
ISO 27018
ISO 27799
ISO 22301

FDA 510(k)
CE/MDR
ONC certification
ISO 13485
ISO 9001
ISO 27001
ISO 27018
ISO 27799
ISO 22301
SOC 2 Type II
HITRUST
HIPAA
HITECH
GDPR
PIPEDA
PHIPA
CCPA
CDPA
21 CFR 11
IEC 82304-1

End-to-end encryption
Role-based access control (RBAC)
Single sign-on (SSO)
Audit logs
Multi-factor authentication (MFA)
Data loss prevention (DLP)
Secure messaging
API rate limiting
OAuth 2.0 authentication
TLS 1.2+ encryption

Business Associate Agreement (BAA)
Consent management
Data anonymization
Data minimization
Automated consent renewal
Granular consent controls
Data residency controls
Privacy by design architecture
Zero trust architecture
Incident response planning


Summary: CoreCare is an AI-powered workflow platform designed to streamline revenue cycle management for long-term care facilities, enhancing efficiency and financial performance.

CoreCare offers a suite of tools to optimize admissions, revenue cycle, and clinical processes in long-term care settings. Its features include AI-driven referral reviews, automated eligibility checks, and comprehensive reporting to ensure compliance and accelerate billing. The platform integrates seamlessly with existing EHRs and state Medicaid systems, serving over 600 nursing homes across 10 states.

clinicians
nurses
admins
revenue cycle managers
business office staff

Long-term Care
Skilled Nursing Facilities
Post-acute Care

AI-powered clinical and financial verifications at the bedside

Prior authorizations and medical necessity evaluations

Management of PASRR forms, level of care determinations, Medicaid applications, and authorizations

Tracking of MDS assessments, state forms, and clinical indicators

Automated eligibility checks and benefits change detection

Medicaid renewals and compliance form tracking

Instant alerts on new approvals for faster billing

Comprehensive dashboards for workflow visibility

In-platform document capture and information collection

CoreCare Pre-Admit
CoreCare Admit
CoreCare Clinical
CoreCare Revenue


Summary: Cornerstone AI offers an AI-driven platform that automates the cleaning and standardization of real-world healthcare data, enhancing data quality and accelerating analysis for healthcare organizations.

Cornerstone AI provides a self-learning AI assistant designed to clean and prepare healthcare data efficiently. Its features include automated data profiling, error identification and correction, text and code standardization, missing data imputation, and data integrity measures such as HIPAA compliance and audit trails. The platform supports various clinical data types, including diagnoses, procedures, and lab results, and integrates seamlessly with existing data pipelines. It has been successfully implemented in projects involving datasets ranging from under 100 to over 100,000 patients, demonstrating scalability and effectiveness in improving data quality across different healthcare applications.

data scientists
healthcare analysts
biopharmaceutical researchers
healthcare administrators

Oncology
Rheumatology
Infectious Diseases
Neurology
Cardiology
Pulmonology
Endocrinology
Gastroenterology
Dermatology
Psychiatry
Orthopedics
Obstetrics And Gynecology
Pediatrics
Geriatrics
Urology
Nephrology
Hematology
Immunology
Allergy And Immunology
Emergency Medicine

United States
Canada
United Kingdom
Germany
France
Italy
Spain
Australia
Japan
South Korea
China
India
Brazil
Mexico
South Africa
Nigeria
Egypt
Saudi Arabia
United Arab Emirates
Israel

English Spanish French German Italian Portuguese Dutch Russian Chinese Japanese Korean Arabic Hindi Bengali Punjabi Telugu Marathi Tamil Urdu Gujarati

United States
United Kingdom
Germany
France
Italy
Spain
Australia
Japan
South Korea
China

On-premises and hosted deployment options

PointClickCare
MatrixCare
FHIR R4
HL7 v2.x ADT/ORM/ORU

Encryption at rest (AES-256)
Encryption in transit (TLS 1.3)
Role-based access control (RBAC)
Multi-factor authentication (MFA)
Audit logging
Data retention (7 years)

Business Associate Agreement (BAA)
Consent management
Anonymization
Data minimization

Ambulatory Practice
Hospital / Health System

The plots I created during the learning experience were very good and added a lot of value to my understanding.

It has all the functionality of an advanced LMS.

It's very feature rich and seems capable of handling complex processes. If you're considering implementing this then I highly recommend you have a dedicated admin who can focus purely on maintaining the system.

Ease of use and short training materials.

The tool is absolutely fabulous and there was nothing as a dislike.

Ease of access to training. Easy to navigate.

4.0 out of 5 stars, 1,045 reviews, G2
3.8 out of 5 stars, 62 reviews, G2
3.7 out of 5 stars, 18 reviews, G2
4.1 out of 5 stars, 516 reviews, G2
4.0 out of 5 stars, 121 reviews, G2


Summary: PULSE Coding Automation by CorroHealth is an AI-driven platform that automates medical coding, enhancing accuracy and productivity in revenue cycle management.

PULSE Coding Automation Technology™ is a fully automated, AI-powered solution designed to streamline medical coding processes. It integrates seamlessly with any Electronic Health Record (EHR) system, offering up to 97% accuracy in coding tasks and achieving a 5–7x increase in productivity. Developed in partnership with a leading U.S. tech university, PULSE employs large language models and deep learning to accurately code medical records, meet regulatory standards, and optimize revenue capture. The platform is adaptable to various healthcare environments, including hospitals, clinics, urgent care centers, radiology departments, and physician practices. It automates coding for a wide range of medical services, from simple to complex procedures, including injections, infusions, and evaluation and management coding. PULSE also provides comprehensive reporting and analytics for strategic coding analysis, ensuring full charge capture and resource efficiency. By reducing reliance on manual coding, PULSE addresses staffing challenges and enhances operational efficiency in revenue cycle management.

Clinicians
Nurses
Medical Coders
Health Information Managers
Revenue Cycle Managers
Healthcare Administrators
Physicians
Radiologists
Healthcare IT Professionals
Billing Specialists

Emergency Medicine
Radiology
Urgent Care
Physician Practices
Injections And Infusions
Evaluation And Management Coding
Facility Procedures
Professional Procedures
Diagnosis Coding
Hcc Coding

United States
India
United Kingdom
Canada
Australia
Germany
France
Italy
Spain
Netherlands

English Spanish French German Italian Dutch Portuguese Russian Chinese Japanese

Pricing is customized based on the specific needs and scale of the healthcare facility. Prospective clients are encouraged to contact CorroHealth directly for a tailored pricing proposal.

Automated medical coding with up to 97% accuracy

Support for fee-for-service and value-based care coding

Adaptive workflows tailored to client needs

Comprehensive analytics for strategic insights

Revenue realization through full charge capture

Resource efficiency reducing staff workload

Insightful analytics for coding analysis

Professional Evaluation and Management coding

Hierarchical Condition Category (HCC) Coding

BAA available
consent management
anonymization
data minimization

Efficiency and user friendly. At this time our office is looking for a quick system.

I have way more time to spend on patient care. We’ve saved thousands of dollars this year by using this software.

Easy to use. I know exactly what to order at all locations.

I would describe my overall experience a good 7 out of 10.

Implementation was streamlined without issues. Training has been informative.

Easily accessible from the web-based site.

I wish I would have started using it earlier. By using barcode scanning, this software makes it so much easier to track all of my products.

Pulse has made our workflow much more efficient. It has improved the appointment flow, inter-office communication and allowed the team more time to focus on patient care. It was a huge help in our transition to a paperless practice.

Some of the functions of Pulse have made invoicing difficult due to not being as robust as our previous PIMS in functionality (ex. Rounding up fees and not changing the mark-up, boarding charges being linked to inventory). Pulse allows offices to input requests for new functions and are constantly updating which helps!

5.0 Overall Rating, 5.0 Ease of Use, 5.0 Customer Service, 5.0 Features, 5.0 Value for Money, 10/10 Likelihood to Recommend

4.0 Overall Rating, 4.0 Ease of Use, 5.0 Customer Service, 4.0 Features, 5.0 Value for Money, 9/10 Likelihood to Recommend

5.0 Overall Rating, 5.0 Ease of Use, 4.0 Customer Service, 4.0 Features, 4.0 Value for Money, 6/10 Likelihood to Recommend


Summary: Corti Assistant is an AI-powered tool that automates real-time clinical documentation, enhancing efficiency and accuracy for healthcare professionals.

Corti Assistant is an AI-driven ambient scribe designed to automate critical healthcare documentation, including transcription, summarization, and medical code tagging. It provides real-time decision support through intelligent prompts, enhancing both efficiency and accuracy during consultations. The tool captures, structures, and codes clinical encounters in real time by embedding into existing Electronic Health Record (EHR) systems, telehealth platforms, and in-clinic workflows. It offers features such as automatic and assisted medical coding, call and interaction recording, AI chat for patient and provider interactions, AI-based medical dictation, an AI-ready data warehouse, and intelligent triage. Corti Assistant is built to support both end-to-end automation and human-in-the-loop workflows, reducing manual coding workload while improving coding precision and reimbursement outcomes. It integrates seamlessly with existing frontends and aligns with ICD-10, SNOMED, and CPT standards. The tool is designed to meet the highest healthcare security and compliance standards, ensuring patient data is always protected and confidential. Corti Assistant is available for trial at assistant.corti.ai, with a free 14-day trial period and no credit card required. Providers can sign up for the trial to experience its features and test it in real clinical settings.

General Medicine
Surgery
Pediatrics
Geriatrics
Cardiology
Neurology
Orthopedics
Obstetrics
Gynecology
Psychiatry
Dermatology
Pulmonology
Gastroenterology
Endocrinology
Rheumatology
Infectious Diseases
Urology
Nephrology
Hematology
Oncology

United States
Europe
Canada
Australia
United Kingdom
Germany
France
Italy
Spain
Netherlands
Sweden
Denmark
Norway
Finland
Belgium
Switzerland
Austria
Ireland
Poland
Portugal

English
Spanish
French
German
Italian
Dutch
Swedish
Danish
Norwegian
Finnish
Belgian Dutch
Swiss German
Austrian German
Irish English
Polish
Portuguese
Canadian French
Australian English
UK English
US English

Free: 10 sessions per week; Pro: $99/month for unlimited sessions, AI-generated notes, AI chat, full session history, and priority support; Enterprise: Custom pricing with EHR connectivity, medical coding, and organizational standardization features.

Denmark
United States
United Kingdom
Germany
France
Italy
Spain
Netherlands
Sweden

Ambient documentation / live natural-language note-taking

Clinical fact extraction (symptoms, history, vitals, plan)

EHR-ready document generation (SOAP, H&P, summaries)

Editable structured facts (drag, edit, delete)

AI chat / real-time clinical insights and guidelines

Contextual search and knowledge retrieval

Diagnosis and procedure coding automation

Organization-wide standardization and templates

HIPAA
GDPR
ISO 27001
SOC2/3
NHS DTAC
NHS DCB0129
NHS DSPT
EU-U.S. Data Privacy Framework (DPF)
FedRAMP
NIS2
BSI C5
Cyber Essentials
ISAE 3000
CJIS
DORA

SOC 2 Type II
ISO 27001
Cyber Essentials
BSI C5

Encryption (in transit and at rest)
Role-based access control (RBAC)
SSO/SAML support
Audit logging
2FA

Sovereign cloud / region-specific hosting options (supports EU and other regional hosting deployments)


Summary: Cortico is a patient engagement platform that integrates with electronic medical records (EMRs) to automate administrative tasks, enhance patient satisfaction, and empower healthcare providers.

Cortico offers a suite of tools designed to streamline clinic operations, including online booking, automated appointment reminders, secure patient messaging, telehealth capabilities, and workflow automations. It integrates seamlessly with various EMRs, aiming to reduce administrative overhead and improve patient access and satisfaction. The platform emphasizes privacy and security, ensuring compliance with regulations such as HIPAA, PIPEDA, and PHIPA, and does not store personal health information. Cortico is available in over 400 medical clinics across Canada, the USA, and the Caribbean, supporting multiple languages and offering flexible pricing models to accommodate different practice sizes and needs.

Primary Care
Family Medicine
Ambulatory Care
Walk-in Clinics
Academic Clinic Workflows
Immigration Medical Exams

English French Spanish German Italian Portuguese Dutch Russian Chinese Japanese Korean Arabic Hindi Bengali Punjabi Urdu Telugu Marathi Tamil Gujarati

Essentials: $82/FTE monthly; Premium: $109/FTE monthly; Elite: $199/FTE monthly. Contact vendor for bulk rates and custom solutions.

Online patient scheduling integrated with EMR

Telemedicine with single-click video consultations

Automated appointment reminders via SMS and email

Text-based care (synchronous and asynchronous messaging)

Patient self-registration and intake forms

Prescription automation and pharmacy preference handling

Payments and private-pay billing during and post-visit

Patient tasks and automated task reminders

AI automations for fax auto-triage and EMR task automation

Clinic website generation integrated with Cortico data

Message templates and communication audit trail

AI-based clinical decision support
Advanced analytics and reporting
Patient portal enhancements
Mobile app for providers
Customizable workflow automation
Third-party application integrations
Multi-language support
Telehealth scheduling optimization
Patient education resources
Automated coding and billing

EMR task systems (e.g., Oscar Tickler, Accuro Tasks)

HIPAA
PIPEDA
PHIPA
SOC 2 Type II
ISO 27001

FDA 510(k)
CE/MDR
ONC
ISO 27001
SOC 2 Type II
ISO 27018
SOC 1
BSI C5
HDS
FedRAMP
NHS DTAC
NHS DCB0129
NHS DSPT
EU-U.S. Data Privacy Framework (DPF)
Cyber Essentials
ISAE 3000
CJIS
DORA

Encryption in transit and at rest
Role-based access control (RBAC)
Audit logs
2FA
Data loss prevention (DLP)
Automated failover
Automated recovery
Vulnerability scans
Penetration tests
Incident response plan

Data residency options in Canada and the US

Data hosting options in the EU or US with no cross-border transfer

Transparent data deletion and retention practices

Data residency in Canada for Canadian customers

Data residency in the US for US customers

Canada (vendor headquartered in Richmond, BC; Canadian hosting implied)

Collingwood Medical Clinic
Immigration Medical Exams
McMaster University
South Surrey Medical Clinic
Kensington Medical Clinic
Burnside Medical Clinic

Amazing product, support team is incredible


Summary: CostFlex Cost Accounting Suite is a healthcare-specific cost accounting and decision support platform designed for hospitals and provider organizations, offering enhanced activity-based costing and detailed performance reporting.

CostFlex Cost Accounting Suite provides healthcare organizations with tools for cost accounting, service line analytics, and a SQL-based enterprise data warehouse, enabling detailed performance reporting and cross-facility comparisons.

Radiology
Cardiology
Orthopedics
Neurology
Oncology
Pediatrics
Emergency Medicine
Obstetrics
Gynecology
Psychiatry
Dermatology
Gastroenterology
Pulmonology
Urology
Nephrology
Endocrinology
Rheumatology
Infectious Diseases
Hematology
Allergy And Immunology

United States
Canada
United Kingdom
Australia
Germany
France
Italy
Spain
Netherlands
Belgium
Sweden
Norway
Denmark
Finland
Switzerland
Austria
Poland
Czech Republic
Hungary
Slovakia

English Spanish French German Italian Dutch Swedish Norwegian Danish Finnish Portuguese Russian Chinese Japanese Korean Arabic Hindi Bengali Punjabi Urdu

Activity-Based Cost Accounting
Patient-Level Costing
Service Line Costing
Financial Decision Support
Automated File Maintenance
Data Uploads
Single Sign-On Security
Custom Costing Solutions
Flexible Budgeting
Healthcare Big Data Analytics
Web-Based Executive Dashboards
Cost-Based Hospital Benchmarking

Payer Contract Analyzer
Pre-Billing Charge Error Auditor


Summary: Cotiviti's Medical Record Abstraction service provides accurate extraction of clinical data from medical records to support quality measurement and reporting, including HEDIS reporting, enhancing health plan quality scores and closing care gaps.

Cotiviti's Medical Record Abstraction service specializes in extracting clinical data from medical records, primarily for HEDIS reporting and other quality measurement needs. The service employs registered nurses and certified coders to ensure high compliance and accuracy rates. The abstraction process is integrated with EMR systems, facilitating real-time compliance tracking and enabling clients to review annotated records efficiently. This service is targeted at health plans aiming to optimize quality scores and close care gaps.

health plans
healthcare organizations
quality measurement teams

Hedis Reporting
Quality Measurement
Clinical Data Extraction

Rapid, accurate abstraction of clinical data for HEDIS reporting and quality measurement

Scalable staffing with expert registered nurses and certified coders

Direct extraction from electronic medical record (EMR) systems

Highlighting compliant information within medical records for easy identification

Real-time compliance tracking and reporting

Two-way client communication for record re-evaluation

Integration with Cotiviti's Medical Record Retrieval solution for comprehensive data management

Transparent data model with visibility at every processing level

Configurable data collection templates and custom fields

Advanced filtering capabilities with over 100 filters in the Medical Record Review grid

Client-facing platform for real-time tracking and management of abstraction workflows

Quality Intelligence solution
Star Intelligence
Medical Intelligence
Engagement Hub
Eliza

Encryption
Audit logs
2FA
Data minimization

BAA available
Consent management
Anonymization

Horizon Blue Cross Blue Shield of New Jersey

Strong Healthcare database with comprehensive analytics.

Cotiviti Helped my Organization save millions on overpayments

Great resource for Health plan data analytics

Good product, tedious implementation for existing framework


Summary: Counterpart Assistant is an AI-powered physician enablement platform that integrates seamlessly into existing electronic health record (EHR) systems, providing real-time, patient-specific insights to enhance clinical decision-making and support value-based care initiatives.

Counterpart Assistant, developed by Counterpart Health, offers a cloud-based AI platform that delivers actionable insights directly within physicians' workflows. It integrates with EHR systems to provide a comprehensive view of patient data, supporting clinicians in managing chronic conditions and improving patient outcomes. The platform includes features such as integrated ambient scribing, generative AI capabilities for conversational data access, and partnerships with organizations like Google Cloud to enhance clinical data access. Counterpart Assistant has been deployed in various healthcare settings, including partnerships with Southern Illinois Healthcare and Duke Connected Care, demonstrating its scalability and effectiveness in diverse environments.

General Medicine
Chronic Disease Management
Value-based Care

Patient data integration from 100+ sources

Clinical transformation advisory services

BAA available
Consent management
Anonymization
Data minimization


Summary: Coviu is a browser-based telehealth platform offering secure, HIPAA-compliant video consultations with integrated clinical tools and assessments for healthcare providers and patients.

Coviu provides a secure, browser-based telehealth platform that enables healthcare providers to conduct video consultations with patients without requiring downloads or accounts. It integrates clinical tools, including Pearson Clinical assessments, and offers customizable features like white-labeling and patient management to enhance the telehealth experience. Coviu is compliant with HIPAA, FERPA, and ISO 27001 standards, ensuring data security and privacy. The platform is accessible on various devices, including iOS, Android, Mac, Linux, and PC, and is designed to be user-friendly for both clinicians and patients. Coviu is suitable for various healthcare specialties, including speech-language pathology, behavioral health, and special education, and is used by clinicians, therapists, and healthcare organizations worldwide.

Clinicians
Therapists
Patients
Admins
Healthcare Organizations

Speech-language Pathology
Behavioral Health
Special Education
Allied Health
Mental Health
Manual Therapy
Addiction Treatment
Enterprise Healthcare
Corporate Institutions
Clinic Networks

United States
Australia
Canada
United Kingdom
New Zealand
Europe
Asia
Africa
South America
Oceania

English Spanish French German Italian Portuguese Dutch Swedish Norwegian Danish

Australia
United States
United Kingdom
Canada
New Zealand
Germany
France
Netherlands
Sweden
Norway

Secure video consultations
Document sharing
Appointment scheduling
Customizable waiting areas
White-label solutions
Clinical tools integration
Real-time notifications
Patient management tools
Live waiting areas
EHR integration
Screen sharing
Virtual whiteboard
Secure messaging
Analytics and reporting
Customizable forms
Customizable templates
Mobile access
Multi-location support
Multi-provider practice support

AI Scribe
Embedded mode
Plugin API
Data API

Super Duper Publications' digital library

End-to-end encryption
RBAC
SSO/SAML
Audit logs
2FA
DLP

Coviu is so simple to use. No software or anything to install for the patient. It just works from any browser and pretty much any device. The other great thing is the camera test and that video is on as soon as the call starts (no need to ask the patient to turn their video on).

Families I work with like not having to download software and it's very easy to navigate.

The support team were very helpful when I was setting up and spent a long time with me on Coviu explaining the software.

5.0/5 (1 review) - G2
4.9/5 (30 reviews) - Capterra

Whereby
Carepatron
Spruce Health
Practice Better
ModMed
Tebra
Pabau
OhMD


Summary: CoverMyMeds is a healthcare technology company that automates prior authorization processes to improve medication access and reduce prescription abandonment.

CoverMyMeds offers electronic prior authorization (ePA) solutions that streamline the approval process for medications, connecting providers, pharmacies, and payers to expedite patient access to necessary therapies. Their platform integrates with over 500 electronic health record systems, 50,000 pharmacies, and 950,000 providers, covering most health plans and pharmacy benefit managers (PBMs).

clinicians
nurses
patients
admins
pharmacists
payers
pharmaceutical companies

General Medicine
Specialty Medications
Pharmaceutical Services

No cost for providers, pharmacists, and their staff.

Electronic Prior Authorization (ePA)
EHR Integration
Pharmacy Integration
Provider Portal
Patient Support
Patient Affordability
Claim Rejection Management
Biopharma Dispensing
Pharmacy Operations
Benefit Transparency

Patient Support
Patient Affordability
Biopharma Dispensing
Pharmacy Operations

EHR Systems
Pharmacy Systems
Payers
Pharmacies
Biopharma Brands
Pharmacy Benefit Managers
Health Plans
Okta

NCPDP ePA Standard
HL7
FHIR
DICOM
SNOMED
ICD-10

Section 508 of the Rehabilitation Act of 1973

Americans with Disabilities Act (ADA) 2010

TLS 1.2 Encryption
RBAC
SSO/SAML
Audit Logs
2FA
DLP
Responsible Disclosure Program

BAA Available
Consent Management
Anonymization
Data Minimization
Privacy Policy
Data Residency Options

96% prescription representation within payers

Bogus and NOT user friendly. Nothing. This is absolutely useless and time-consuming bureaucratic software. I prefer never use it.

Cover My Meds was awesome, until it WASNT. I absolutely loved the convenience of being able to manage my prior authorizations in one place, and virtually. No phone calls. So much more convenient than having to wait on hold, be transferred 20 times, then answering 3 questions that are common sense prior to prescribing the drug.

Nice to have everything online in drop down menus. Much easier than writing it all by hand on a paper form and faxing it to the company. Ease of making sure you're filling out the right form is a plus, rather than searching the insurance company website for the right form.

Often instant decisions on PAs, doctor and patient info is automatically saved for next time, super easy to create an account which is nice because I have to teach so many people to use it.

I like the features that we are able to use. I enjoy the fax from chart and updated letter area.

The best part about cover my meds was that it is very organized and user friendly to use.

Its all electronic so no need of faxing documents. Can check real time update on all requests. Good customer service. Most efficient and quick way of doing a Prior Authorization.

4.0 out of 5 stars on G2 compared to PrimeSuite's 2.9

Ease of Use: 8.6 out of 10 compared to PrimeSuite's 6.7

Quality of Support: 6.8 out of 10 compared to PrimeSuite's 6.4


Summary: Cozeva is a cloud-based platform that enables healthcare organizations to manage value-based care through real-time data integration, advanced analytics, and provider engagement tools.

Cozeva offers a comprehensive suite of solutions designed to support value-based care initiatives. Its platform integrates data from various sources, including electronic health records (EHRs), claims, and social determinants of health (SDoH), to provide a unified view of patient information. Cozeva utilizes artificial intelligence (AI) and natural language processing (NLP) to convert complex, unstructured data into actionable insights, enhancing risk adjustment, quality measures, and other chart-driven activities. The platform also features CozevaConnect, an EHR-integrated solution that delivers point-of-care insights within the provider's existing workflow. Additionally, Cozeva has achieved certifications from the National Committee for Quality Assurance (NCQA), Office of the National Coordinator for Health Information Technology (ONC), and HITRUST, underscoring its commitment to data security and compliance.

clinicians
nurses
patients
admins
payers
healthcare providers
health plans
care teams

General Medicine
Cardiology
Oncology
Pediatrics
Geriatrics
Orthopedics
Neurology
Pulmonology
Endocrinology
Gastroenterology
Dermatology
Psychiatry
Obstetrics And Gynecology
Urology
Rheumatology
Infectious Diseases
Emergency Medicine
Family Medicine
Internal Medicine
Anesthesiology

NCQA-certified FHIR digital measure engine (HEDIS support)

Chart retrieval and chart review/coding services

Point-of-care EHR-integrated workflow (CozevaConnect)

360° patient/member data aggregation (claims, EHR, SDoH)

PayerOne Quality
PayerOne Risk
Cozeva Risk
Cozeva Quality
CozevaConnect (EHR overlay/integration)

General EHR integrations via CozevaConnect

FHIR
HL7
OAuth2 / Bearer token
NCQA/HEDIS
ICD-10
SNOMED

Modern web browser; OAuth2 client credentials; sandbox and production API endpoints

ONC Certified Health IT (HIT 2015 Edition)

HEDIS (NCQA) certification
ONC Certified (HIT 2015 Edition listed)
HiTrust

SSO support (OAuth/SAML patterns implied)

BAA available (HIPAA coverage implied in terms)

Data de-identification/anonymization for research (offered via partner services)

Primarily US-hosted production environments; region-specific hosting options not publicly specified


Summary: CredentialStream is a cloud-based provider credentialing, privileging, and enrollment platform that centralizes provider data, automates workflows, and integrates with EHRs and HR systems to accelerate onboarding and maintain compliance.

CredentialStream by HealthStream is a SaaS solution designed to streamline provider credentialing, privileging, and enrollment processes. It offers paperless application workflows, primary source verification, payer enrollment tools, benchmarking and analytics, and integrates with systems like Epic, HRIS, and HealthStream CVO. The platform is HITRUST r2 certified, ensuring high standards of information security and compliance. Recent innovations include a patented privileging solution, the Provider Portfolio for pre-validated credentials, and enhanced provider competency assessments. CredentialStream is suitable for both acute and non-acute healthcare environments, supporting organizations of various sizes in managing provider data efficiently.

clinicians
nurses
admins
medical staff professionals
healthcare executives
IT managers
providers

General Healthcare
Acute Care
Non-acute Care
Medical Groups
Health Plans

Configurable workflows and smart logic automation

Delegated credentialing support and reporting

Operational benchmarking and appointment packet templates

Quality Manager Essentials
Mock survey packages
Study guides

Epic
HRIS systems
HealthStream CVO
MyLearning
hStream platform

UTROP Payor Credentialing & Enrollment Specialist

Database Architect/Management III, Credentialing

I actually do like the application's list of functions available! CS can be your favorite credentialing tool with proper configurations!

I truly appreciate the functionality of the system, particularly how seamlessly it enhances our productivity when everything is working correctly.

The automation of verifications and communications with providers.

The integration of a multitude of PSV resources and the interface capabilities with other software databases, like NPDB and ABMS.

The system works great for hospital organization.

3.9/5 based on 82 reviews on G2
4.0/5 based on 1 review on Capterra
4.3/5 based on 265 reviews on G2
4.2/5 based on 745 reviews on G2


Summary: Credentially is an automated healthcare onboarding and compliance platform that streamlines pre-employment checks and credentialing processes, reducing onboarding time from 60 to 5 days.

Credentially is a healthcare onboarding and compliance platform designed to automate pre-employment checks, right-to-work validation, and practice privileges. It securely stores staff data, sends proactive alerts before documents expire, and integrates with various ATS, HRIS, and CRM systems. The platform aims to improve efficiency, reduce manual administrative tasks, and ensure compliance in healthcare organizations.

HR teams
recruiters
compliance officers
healthcare providers

Healthcare Recruitment
Staff Compliance
Onboarding Processes

United Kingdom
United States
Canada
France

United Kingdom
United States
Portugal
Georgia

Real-time alerts for expiring certifications

Automated failsafes against hiring non-compliant staff

Rapid onboarding process reducing time from 60 to 5 days

Integration with existing ATS, HRIS, and CRM systems

Secure data storage with proactive expiry notifications

Advanced reporting
Customizable workflows
API access
Mobile access
Multi-language support
Audit logs
Data analytics
User access controls
Document management
Compliance tracking

Eclipse Recruitment Manager 4
DBS
GMC
NMC

Help us submit credentialing applications. Remind us when renewals are due. Provide benchmarks on turn around times for approval. Follow up on statuses in process.


Summary: Credo Health offers AI-powered solutions to streamline medical record retrieval and enhance value-based care for healthcare providers.

Credo Health provides AI-driven tools that integrate with Electronic Health Records (EHR) to deliver comprehensive patient histories, pre-encounter summaries, and value-based care insights, aiming to improve clinical decision-making and patient outcomes.

clinicians
nurses
patients
admins
health plans
MSOs
ACOs

General Medicine
Cardiology
Orthopedics
Neurology
Pediatrics
Oncology
Gastroenterology
Pulmonology
Dermatology
Rheumatology
Endocrinology
Psychiatry
Obstetrics And Gynecology
Urology
Emergency Medicine
Family Medicine
Internal Medicine
Infectious Diseases
Allergy And Immunology
Anesthesiology

Medical Record Retrieval
Pre-Encounter Patient Summary
VBC CoPilots
Part D Insights
Clinically Informed Insights
Seamless Integrations

EHR systems
Health Information Exchanges (HIEs)
Clinical Endpoints
Vim
HealthMark Group

BAA available
Consent Management
Anonymization
Data Minimization


Summary: Credsy is a cloud-based platform that streamlines healthcare provider licensing and credentialing, enhancing efficiency and compliance for organizations and professionals.

Credsy offers an all-in-one solution for managing healthcare provider licensing and credentialing processes. Its features include application tracking, 24/7 monitoring, secure document storage, and login information management. The platform integrates with primary sources like the National Practitioner Data Bank (NPDB) for real-time data access and provides real-time analytics to monitor key metrics such as turnaround times and statuses. Credsy also facilitates cross-state licensing across all 50 states, Puerto Rico, and the U.S. Virgin Islands, automates license renewals with 90-day advance alerts, and tracks Continuing Medical Education (CME) credits to ensure compliance with educational requirements. Additionally, it offers role-based permissions to streamline operations and accelerate the application process by granting team members access to essential data and workflows. The platform is designed to reduce administrative tasks, minimize errors, and improve overall operational efficiency in healthcare organizations.

clinicians nurses patients admins payers

Primary Care
Virtual Care
Urgent Care
Health Systems
Group Practices
Healthcare Start-ups

United States
Puerto Rico
U.S. Virgin Islands

Automated renewal and monitoring
Secure document storage
Smart filters and search
Provider profile system
Application tracking
24/7 monitoring
Logins storage
CME credits tracking
Real-time analytics
Payer contracting and enrollment
Role-based permissions
Cross-state licensing
License renewals
Ongoing monitoring
Secure messaging and document-sharing
Automated alerts and reminders
Electronic forms and e-signatures
Centralized credentialing
Data aggregation and monitoring

Payer contracting and enrollment
CME credits tracking
Real-time analytics
Role-based permissions
Secure messaging and document-sharing
Automated alerts and reminders
Electronic forms and e-signatures
Centralized credentialing
Data aggregation and monitoring

CAQH
NPDB
State medical boards
Accreditation agencies
Insurance companies


Summary: Cresta's AI Agent is an AI-powered platform that automates patient support, guides staff in real-time, and provides insights to enhance patient care and operational efficiency.

Cresta's AI Agent is an enterprise-grade AI platform designed to transform patient interactions by automating support tasks, offering real-time assistance to healthcare staff, and delivering actionable insights to improve patient care and operational efficiency. It ensures HIPAA-compliant data handling and integrates seamlessly with existing healthcare systems to enhance the patient experience across various touchpoints.

General Healthcare
Patient Support
Care Coordination
Billing
Scheduling
Eligibility Verification

United States
Canada
United Kingdom
Australia
Germany
France
India
Japan
South Korea
Brazil
Mexico
South Africa
China
Singapore
New Zealand
Italy
Spain
Netherlands
Sweden
Norway

English Spanish French German Italian Portuguese Dutch Swedish Norwegian Chinese Japanese Korean Hindi Bengali Punjabi Telugu Marathi Tamil Gujarati Malayalam

United States
United Kingdom
Germany
India
China
Japan
Australia
Canada
France
Brazil

Knowledge Assist (knowledge retrieval from web/PDF/drive)

Conversation Intelligence (analytics and insights)

No-code orchestration engine (build workflows)

Model testing, simulation and regression testing

Enterprise guardrails and real-time moderation

Fine-tuning and custom model training
No-code orchestration/workflow builder
Conversation Intelligence add-on
Quality Management module
AI Analyst

Real-time telephony/chat systems
Internal systems via APIs
Knowledge bases
Ticketing systems

Vulnerability scanning and third-party penetration tests

Strict data boundaries between customers

Responsible AI governance and model explainability

ECPI University
Corsica Technologies
Balto
Observe.AI
Gong
ModMed
Waystar
Rectangle Health
athenaOne
Axxess Home Health
Raintree Systems
AmerisourceBergen
TrialCard
Copilot.Live
Cresta
Crest AI
CareStack
Cognigy.AI
Customers.ai
Infinitus
Elion Health
HealthAIRegister
HealthTech
MedTech
HealthCarePlus
MedCare
HealthNet
MedTech Solutions
HealthTech Innovations
MedCare Systems
HealthNet Technologies

Cresta real-time coaching with representatives has improved productivity with the middle of the pack members. Representatives are getting prompts real-time to improve conversations without waiting for call reviews with a manager. Seen B players rising up the ranks.

Quick turnaround whenever we have questions or are looking to implement new features.

Insights as well as AI providing suggestions and finishing consultant sentences. LIVE view is awesome as well as Cresta Director.

For my consultants, they can't imagine working without it. As a leader of a chat team, the majority of my day is spent in Cresta Director and it is invaluable. It makes it very easy to review my consultants Coaching Plans and to score their conversations. For new hires, I enjoy the LIVE viewing feed so I can monitor the team easily and flip back and forth between conversations so I can provide immediate, on the spot feedback.

I like being able to see the conversation. That way, if there is something I forget, I can go back and look over it. I also like the fact that we can review calls after they are completed, in order to improve our skills and become better. Being able to see what is being said is very important in the space that we work in, so it helps with call reviews and training as well. I think this is the type of technology that will be incorporated into many call center and business settings. I would definitely recommend this product to my peers and colleagues.

The Cresta application gives the ability to see the call transcript. This is good for future review of the customer calls but especially important for coaching the agents to the next level. This feature also allows the agent to self-check their performance to determine what they can do better on the next call.

Good to remember conversation and verify what you or a guest said. Also very helpful in keeping track of call throughout the day. Very helpful to backtrack if you want to remember a telephone number or name without getting the guest frustrated.

I really feel that cresta is very helpful. The feature I like the most is the recommendations when talking to a guest.

I don't like that the phone number is in stars sometimes you really can't hear the guest very well and before you can see the number it was super helpful. If they can find a way to not allow the credit cards number to show but allow the phone number would be awesome.

4.3/5 (42 reviews) - G2
4.5/5 (2 reviews) - G2
4.5/5 (234 reviews) - ModMed
4.4/5 (117 reviews) - Waystar
4.6/5 (114 reviews) - Rectangle Health
3.4/5 (106 reviews) - athenaOne
3.9/5 (99 reviews) - Axxess Home Health
4.2/5 (77 reviews) - Raintree Systems
4.5/5 (50 reviews) - Copilot.Live
4.5/5 (2 reviews) - Cresta


Summary: Creyos is a digital platform offering scientifically validated cognitive and behavioral health assessments to enhance brain health care.

Creyos provides online cognitive tasks and digital behavioral health questionnaires, enabling clinicians to assess cognitive functions such as memory, attention, reasoning, and executive function. Backed by over 30 years of research and more than 400 peer-reviewed studies, it offers precise, efficient, and accessible assessments for various cognitive and behavioral health conditions, including dementia, ADHD, and traumatic brain injury. The platform integrates seamlessly into existing clinical workflows, supporting both in-clinic and remote evaluations without the need for specialized equipment. Creyos is trusted by tens of thousands of healthcare providers worldwide, aiming to improve early detection, personalized treatment, and overall patient outcomes.

Neurology
Psychiatry
Primary Care
Geriatrics
Pediatrics
Neuropsychology
Rehabilitation
Sports Medicine
Trauma Care
Sleep Medicine
Addiction Medicine
Pain Management
Endocrinology
Cardiology
Oncology
Pulmonology
Rheumatology
Gastroenterology
Orthopedics
Ophthalmology

United States
Canada
United Kingdom
Australia
Germany
France
Italy
Spain
Netherlands
Sweden
Norway
Denmark
Finland
Belgium
Switzerland
Austria
New Zealand
Japan
South Korea
Singapore

English
Spanish
French
German
Italian
Dutch
Swedish
Norwegian
Danish
Finnish
Belgian Dutch
Swiss German
Austrian German
New Zealand English
Japanese
Korean
Mandarin Chinese
Cantonese Chinese
Hindi
Arabic
Portuguese

Canada
United States
United Kingdom
Australia
Germany
France
Italy
Spain
Netherlands
Sweden

Validated cognitive and behavioral health assessments

Digital cognitive tasks measuring specific brain functions

Behavioral health questionnaires for function and behavior evaluation

Reports with clear next steps and care planning guidance

Integration with electronic health records (EHRs)

Remote and in-clinic assessment capabilities

Patient-friendly, gamified assessment experience

Condition-focused protocols for specific cognitive domains

Inclusive testing experience for diverse patient populations

Custom-branded assessment experience
Email notifications

Epic athenahealth AdvancedMD eClinicalWorks AdvanceMD

BAA available
consent mgmt
anonymization
data minimization


Summary: Crimson AI is an AI-driven analytics platform by Optum that enhances surgical operations by optimizing scheduling, reducing supply waste, and improving overall efficiency in healthcare settings.

Crimson AI is a modular data analytics and business intelligence platform developed by Optum to assist healthcare organizations in evaluating clinical, financial, and operational outcomes. It integrates data from electronic health records (EHRs), claims, and other systems to support provider performance measurement, care variation analysis, and population health management. The platform is utilized for physician alignment, quality reporting, and value-based care initiatives, delivering actionable insights through dashboards and benchmarking tools. Key modules include Quality and Utilization, Provider Review, Surgical Cost, and Surgical Capacity, each offering AI-enabled features tailored to specific operational needs. Crimson AI is designed to be customizable, integrating seamlessly with existing healthcare environments and EHR systems to enhance workflow efficiency and benchmarking capabilities. It employs proprietary risk adjustment modeling and robust benchmarking to inform product evaluations and value analyses, aiming to reduce care variation, improve quality of care, and lower the total cost of care. The platform has demonstrated significant impact, with clients reporting an average 13:1 return on investment, a 96% reduction in time spent on reviews, and substantial cost savings related to hospital quality initiatives and care variation reduction. Crimson AI is HIPAA-compliant, ensuring data security and privacy. It is primarily targeted at health systems, physician groups, and accountable care organizations (ACOs) focused on improving outcomes and financial performance. The platform is available in the United States and supports English language users. Pricing details are not publicly disclosed; interested parties are encouraged to contact Optum directly for more information. The company was founded in 2011 and has a global presence with offices in multiple countries.

clinicians
nurses
admins
payors
healthcare organizations
physician groups
accountable care organizations (ACOs)

Surgery
Orthopedics
Cardiology
Neurology
Oncology
Pediatrics
Gastroenterology
Urology
Obstetrics
Gynecology
Pulmonology
Dermatology
Rheumatology
Endocrinology
Hematology
Infectious Diseases
Psychiatry
Anesthesiology
Emergency Medicine
Radiology

United States
United Kingdom
India
Philippines
China
Singapore
Australia
Canada
Mexico
Brazil

Performance initiatives and action item tracking

Category spend analysis and contract compliance monitoring

Risk-adjusted quality insights across specialties and settings

Crimson AI Surgical Capacity
Crimson AI Provider Review
Hospital Quality and Utilization

EHR integration
Optum Provider Portal
Optum customer portals

FHIR
HL7 v2
DICOM
SMART on FHIR
OAuth2
OpenID Connect
X12

Encryption at rest and in transit (TLS)
Role-based access control (RBAC)
SSO / SAML / OAuth2 support
Audit logging and monitoring
Multi-factor authentication (MFA/2FA)

BAA (business associate agreement) implied/available

OptumCare
Optum Advisory Services
Optum Interactive Platform
Optum Financial HSA
Optum Provider Data Solutions

I am closely associated with someone who has been using OptumRx for managing their prescription benefits, and overall, their experience has been positive. The convenience of their online platform for ordering refills and tracking shipments has made the prescription process more efficient.

3.4 out of 5 stars on G2
3.3 out of 5 stars on G2
3.9 out of 5 stars on G2
4.5 out of 5 stars on G2
3.8 out of 5 stars on G2


Summary: Critical Insight offers Managed Detection and Response (MDR) services tailored for healthcare organizations, focusing on proactive cybersecurity measures to protect critical infrastructure and patient data.

Critical Insight provides comprehensive cybersecurity solutions, including 24/7 monitoring, incident response, and professional services, specifically designed to address the unique challenges faced by healthcare organizations in safeguarding sensitive information and ensuring compliance with regulations like HIPAA.

healthcare organizations
IT teams
security teams
compliance officers

Healthcare Cybersecurity
Managed Detection And Response
Incident Response
Professional Services
Compliance Support
Medical Iot Security
Risk Assessments
Penetration Testing
Security Awareness Training
Virtual Ciso Services
Forensics
Vulnerability Scanning
Hipaa Risk Assessment
Security Monitoring
Cloud Security
Endpoint Security
Network Security
Data Protection
Regulatory Compliance
Security Consulting

Security Orchestration, Automation, and Response (SOAR)

Security Information and Event Management (SIEM)

CrowdStrike Falcon Insight
Microsoft Defender for Endpoint
Ordr
Medigate
Cylera